Rail House Victoria

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1. i

   iand

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2日前にご来店

   overall4food4service4ambience5

   Right place to have a relaxed lunch with an old friend.

   Report
2. OT

   OpenTable Diner

   ロンドン

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   3日前にご来店

   overall3food4service2ambience4

   Was a bit early and was told I should come on time ? I waited a few minutes and then was told if my reservation is at a certain time to come then and not earlier? Really unnecessary statements just ask me to wait without the attitude

   Report
3. CC

   CCCc

   ロンドン

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   3日前にご来店

   overall4food3service4ambience3

   The service was really good and attentive, and the location and interior was great. We had the brunch menu. It was nice, but the eggs were a bit overcooked and some of the items were a bit cold.

   Report
4. AE

   AineE

   ダブリン

   評価・口コミ (3)

   4.0

   評価・口コミ (3)

   3日前にご来店

   overall4food4service5ambience4

   Fantastic service, very friendly, patient and helpful staff who really added to the experience!

   Report
5. LR

   LR0210

   ロンドン

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   4日前にご来店

   overall3food3service5ambience4

   Would give 3.5 stars overall if I could. Lovely staff and the food was delicious, however it was served rather cold. We also waited 20 mins for our table that we booked in advance. To apologise we were given a round of cocktails on the house which was much appreciated. Would still recommend, hopefully this was just a one off :)

   Rail House Victoria3日前に返信済みHi! Thanks for your review, apologies for the wait for your table. Please email me at aaron@house.cafe when you'd like to return. Best Aaron

   Report
6. G

   Goodfood

   ロンドン

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   4日前にご来店

   overall4food5service3ambience5

   The waiter messed up our order as they did not write it down, there was a lotta confusion and frustration from the servers but resolved in the end. Food was great though!

   Rail House Victoria3日前に返信済みHi! Thanks for your review, apologies for the mixup with your order. Please email me at aaron@house.cafe when you'd like to return. Best Aaron

   Report
7. P

   Perplexed

   サンフランシスコ・ベイ周辺

   評価・口コミ (12)

   3.0

   評価・口コミ (12)

   5日前にご来店

   overall3food4service2ambience4

   Food was OK. Appetizer(s) arrived with the main course, and only one of the two appetizers ordered arrived. Waiter neglected to inform us one of our ordered appetizers wasn’t available until that point (too late to choose an alternative appetizer at that point…). Likely would not return, although a convenient location.

   Rail House Victoria3日前に返信済みHello! I'm sorry for the mixup with your order. Please email me at aaron@house.cafe as i would love to remedy the experience you received. Best wishes Aaron

   Report
8. GC

   GeorgiaC

   ロンドン

   評価・口コミ (2)

   2.0

   評価・口コミ (2)

   6日前にご来店

   overall2food2service2ambience4

   Burgers were not great. I didn’t finish mine. Paid £25 for my share of a drink, chips and half a burger and thought I wished I’d booked somewhere else. Burger was sloppily put together. Too much sauce dripping out everywhere and soaking through the bun. Prettt inedible. Orders not written down so drinks orders weren’t quite right. Table outside was lovely. Great spot and ambience. Probs wouldn’t eat there again.

   Rail House Victoria3日前に返信済みHello Sarah! I'm sorry we did not enjoy your burger. We could have rectified that on the day and maybe you could have tried something else. We do hope we see you again! Best wishes Aaron

   Report
9. M

   Mfdfernandes

   ロンドン

   評価・口コミ (3)

   3.0

   評価・口コミ (3)

   7日前にご来店

   overall3food3service3ambience3

   I feel like there wasn’t much variety in terms of food options. It is a good place to have drinks with friends but did not meet my expectations.

   Report
10. L

    christineL

    エセックス

    評価・口コミ (14)

    5.0

    評価・口コミ (14)

    7日前にご来店

    overall5food5service5ambience5

    Great food, had breakfast, lovely friendly staff, excellent value for money.

    Rail House Victoria3日前に返信済みHi Lisa, Thank you so much for leaving a 5 * review. We look forward to seeing you here again! Best Aaron

    Report
11. S

    Sarah

    ロンドン

    評価・口コミ (6)

    4.0

    評価・口コミ (6)

    2022年6月28日にご来店

    overall4food4service3ambience4

    All good otherwise, but found it annoying to having to ask for water literally 5 times before we got it!! I know it’s not bringing revenue, but still part of good service…

    Rail House Victoria7日前に返信済みHello Sarah! I'm sorry we did not get your water or keep you topped up! Hope we see you again, so we can remedy that! Best wishes Aaron

    Report
12. O

    Oliviasc

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年6月27日にご来店

    overall2food4service1ambience2

    Food was nice but kept getting items wrong, drinks incorrect, part of food order wrong, didn’t bring sauces even though we asked. Then on the bill tried to charge us for the wrong food they provided and the correction. Had to wait ages for service as well. Food came very quickly

    Report
13. PH

    PaulH

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年6月25日にご来店

    overall4food3service5ambience5

    Dinner at the Rail House Cafe was a birthday gift. The menu was interesting and varied but, in the end, somewhat disappointing. The lobster lasagne was a bit chewy and the slice of garlic bread like warm and uninteresting. The truffle mac n cheese was tasty but too much to finish. All the drinks as well as the bar snacks were lovely. I would give it a second try with something completely different.

    Rail House Victoria7日前に返信済みHello Paul, Thank you so much for leaving a review. I'm sorry the lobster lasagne was not to your liking. In the future we can always suggest another dish. We do hope to see you again. Best wishes Aaron

    Report
14. CH

    CompulsoryHoliday

    ロンドン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年6月24日にご来店

    overall3food3service4ambience5

    Good service. Food was good but lacking in flavour (I had the coconut and ginger dahl and could not detect any coconut or ginger). Also expensive for what it is, but ambience and staff were good.

    Rail House Victoria返信日 2022年6月26日Hi, Thank you so much for leaving a review. I'm sorry the dahl was not to your liking.In the future we can always suggest another dish. Best wishes Aaron

    Report
15. N

    Nash

    ロンドン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年6月23日にご来店

    overall3food4service3ambience5

    Waiter accidentally spilt a glass of red wine on my mother, so put a negative tone on an otherwise wonderful meal.

    Rail House Victoria返信日 2022年6月26日Hi, Thank you so much for leaving a review, i'm sorry for wine incident. I would love to find out some more info regarding your experience. If you have the time could you email me at aaron@house.cafe? Best wishes Aaron

    Report
16. LD

    LisaD

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年6月23日にご来店

    overall5food5service5ambience4

    Loved it. Great service, delicious food. Will go back.

    Rail House Victoria7日前に返信済みHi Lisa, Thank you so much for leaving a 5 * review. We look forward to seeing you here again! Best Aaron

    Report
17. AM

    AudraM

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年6月22日にご来店

    overall5food5service5ambience5

    The food was great and the staff were amazing. They could not do enough for you and were so attentive and friendly.

    Rail House Victoria返信日 2022年6月26日Hi, Thank you so much for leaving a 5 * review. We look forward to seeing you here again! Best Aaron

    Report
18. KI

    KIMF

    バンクーバー、ブリティッシュ・コロンビア州

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年6月19日にご来店

    overall5food5service5ambience5

    Food was delicious and they have an outdoor eating area. Manager said we needed to have a reservation but sat other people without a reservation. Not sure why. I recommend making a reservation just in case.

    Rail House Victoria返信日 2022年6月26日Hi, Thank you so much for leaving a 5 * review. We look forward to seeing you here again! Best Aaron

    Report
19. M

    Madeleine

    ロンドン

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年6月19日にご来店

    overall4food5service4ambience4

    Food was faultless and really generous portions. We had booked outside but we’re able to move us inside as it was windy, staff were helpful but a little less friendly that I would usually expect . Great location and decor/ambiance were perfect for a Sunday lunch with family

    Rail House Victoria返信日 2022年6月22日Hi, Thank you so much for leaving a review. I would love to find out some more info regarding your experience. If you have the time could you email me at aaron@house.cafe? Best wishes Aaron

    Report
20. MD

    MegD

    ロンドン

    評価・口コミ (2)

    3.0

    評価・口コミ (2)

    2022年6月19日にご来店

    overall3food1service3ambience4

    Very disappointing food, and overpriced. Staff were friendly

    Rail House Victoria返信日 2022年6月22日Hi, Thank you so much for leaving a review. I would love to find out some more info regarding your experience. If you have the time could you email me at aaron@house.cafe? Best wishes Aaron

    Report
21. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (8)

    VIP
    5.0

    評価・口コミ (8)

    2022年6月19日にご来店

    overall5food5service5ambience5

    Second time visiting this place but now with parents. Had an attentive waiter and overall great experience. Will definitely come back for a third time!

    Rail House Victoria返信日 2022年6月26日Hi, Thank you so much for leaving a 5 * review. We look forward to seeing you here again for your 3rd visit! Best Aaron

    Report
22. CW

    CeriW

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年6月18日にご来店

    overall3food4service1ambience3

    Awful service! Waiter really didn’t want to be there and we had to go and find someone to ask them to clear our dessert plates and to order coffee when he went off on his break. We would have stayed but it was clear the waiter wasn’t going to make it easy or particularly enjoyable.

    Rail House Victoria返信日 2022年6月22日Hi, I'm very sorry for this experience. I would love to find out some more info. If you have the time could you email me at aaron@house.cafe? Best wishes Aaron

    Report
23. M

    Mfdfernandes

    ロンドン

    評価・口コミ (3)

    3.0

    評価・口コミ (3)

    2022年6月18日にご来店

    overall3food3service4ambience5

    The service was terrific but the food came cold and poorly served. Pouched eggs came completely cooked and the food in general did not meet our expectations. Despite previous good experiences at the space, this time was definitely a fair experience when compared to other visits to the same space

    Rail House Victoria返信日 2022年6月22日Hi, Thank you so much for leaving a review. I would love to find out some more info regarding your experience. If you have the time could you email me at aaron@house.cafe? Best wishes Aaron

    Report
24. CS

    CatrionaS

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年6月18日にご来店

    overall4food5service4ambience4

    Lovely restuarant and great location. Friendly and helpful staff. But it was a very cold day for us when we were there and sitting outside.

    Rail House Victoria返信日 2022年6月22日Hi, Thank you so much for leaving a review. We look forward to seeing you here again, in a warmer place next time! Best Aaron

    Report
25. NK

    NicolaK

    ロンドン

    評価・口コミ (2)

    4.0

    評価・口コミ (2)

    2022年6月16日にご来店

    overall4food4service4ambience4

    Good service and delicious food. I would argue that some of the side skewers to go with the bowls are rather expensive for the portion size, but otherwise no complaints. The food was great and a lovely atmosphere.

    Rail House Victoria返信日 2022年6月22日Hi, Thank you so much for leaving us a review. We look forward to seeing you here again! Best Aaron

    Report
26. OC

    OliviaC

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年6月14日にご来店

    overall3food3service2ambience4

    Even though the food was good, the flavours didn’t mix as well as we hoped and was a bit mix matched. The service was also quite slow and had to chase a few times.

    Rail House Victoria返信日 2022年6月22日Hi, Thank you so much for leaving a review. I would love to find out some more info regarding your experience. If you have the time could you email me at aaron@house.cafe? Best wishes Aaron

    Report
27. F

    Fennec

    ロンドン

    評価・口コミ (6)

    5.0

    評価・口コミ (6)

    2022年6月13日にご来店

    overall5food4service5ambience4

    Lovely venue, great fresh food. Really great service.

    Rail House Victoria返信日 2022年6月22日Hi, Thank you so much for leaving a 5 * review. I'm happy you enjoyed the service. We look forward to seeing you here again! Best Aaron

    Report
28. NC

    NicolaC

    ウェスト・サセックス

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年6月13日にご来店

    overall5food5service5ambience5

    Great food and atmosphere - we loved our truffle cheese pasta. Service was really great, staff couldn’t have been friendlier or more helpful.

    Rail House Victoria返信日 2022年6月22日Hi, Thank you so much for leaving a 5 * review. I'm happy you enjoyed the service. We look forward to seeing you here again! Best Aaron

    Report
29. FB

    FrancoisB

    ロンドン

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年6月12日にご来店

    overall5food5service5ambience5

    A very long time since We did not have such an excellent burger! Just brilliant 🤩

    Rail House Victoria返信日 2022年6月22日Hi, Thank you so much for leaving a 5 * review. We look forward to seeing you here again! Best Aaron

    Report
30. SS

    SamanthaS

    ロンドン

    評価・口コミ (2)

    4.0

    評価・口コミ (2)

    2022年6月11日にご来店

    overall4food4service4ambience4

    Lovely vibrant setting with good cocktails, delicious food and friendly staff.

    Rail House Victoria返信日 2022年6月22日Hi Samantha, Thank you so much for leaving a review. I would love to find out some more info regarding your experience. If you have the time could you email me at aaron@house.cafe? We would love to have you back here again! Best wishes Aaron

    Report
31. AS

    AviS

    ロンドン

    評価・口コミ (3)

    3.0

    評価・口コミ (3)

    2022年6月11日にご来店

    overall3food5service2ambience4

    Food was okay. Nothing to rave about. I would even come back if it wasn’t for sub standard service. Despite a restaurant that was probably only at half capacity, the service staff couldn’t fit serving us properly into their plan. Had to get up to get their attention multiple times. Wasn’t great value for money either - avocado toast was a measly small toast with little bit of avocado slapped on it -£8!

    Rail House Victoria返信日 2022年6月22日Hi, Thank you so much for leaving a review. I would love to find out some more info regarding your experience. If you have the time could you email me at aaron@house.cafe? Best wishes Aaron

    Report
32. JA

    JohnA

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年6月10日にご来店

    overall5food5service5ambience5

    Friendly staff matched by tasty reasonably priced food. Look forward to going again.

    Rail House Victoria返信日 2022年6月22日Hi John, Thank you so much for leaving a 5* review. We look forward to seeing you back here again! Best wishes Aaron

    Report
33. BG

    BrianG

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年6月4日にご来店

    overall3food3service2ambience4

    Nice restaurant with generally nice food but they are charging far too much for the quantity of food they are serving. I would not recommend this restaurant.

    Report
34. OT

    OpenTable Diner

    ハートフォードシャー州

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年6月4日にご来店

    overall5food5service5ambience5

    Fantastic and lovely waiter Phil from North London and originally from Jamaica. He was so so charming and welcoming and helpful and made the experience so enjoyable. Big up to lovely Phil. Great food too. Saturday 3rd June 12.15.

    Rail House Victoria返信日 2022年6月7日Hi There! Thank you so much for your 5* review! I'm so happy to hear you enjoyed your experience with us. I pass the feedback to Phil, I am sure he will be over the moon. I look forward to welcoming you back again soon. Best GianMarco

    Report
35. CA

    CynthiaA

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年6月4日にご来店

    overall5food5service5ambience5

    Amazing place with polite service! I highly recommend it 😉👌🏾

    Rail House Victoria返信日 2022年6月7日Hi There! Thank you so much for your 5* review! I'm so happy to hear you enjoyed your experience with us. I look forward to welcoming you back again soon. Best GianMarco

    Report
36. t

    theman

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年6月3日にご来店

    overall5food5service5ambience5

    took a girl here on our first date and she was amazed the food was incredible everything tasted amazing the mac and cheese was amazing and the sourdough bread was out of this world and the girl i took was vegetarian as well and there were loads of options for her to choose will definitely go again

    Rail House Victoria返信日 2022年6月7日Hi There! Thank you so much for your 5* review! I'm so happy to hear you enjoyed your experience with us. I look forward to welcoming you back again soon. Best GianMarco

    Report
37. C

    Cheyenne

    ロンドン

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年6月3日にご来店

    overall3food3service5ambience5

    Thought we would be delighted to try some of the faves mentioned in previous reviews, ie okra, however we were disappointed. The okra was very stringy and filled with fibrous strings that could not be chewed. Lobster lasagne had more cheese than expected and made the dish really heavy. Coco mash was not edible. And salmon skewer was a bit dry. Only highlights: fried chicken wings were done to perfection. Dip and sourdough bread was delicious. Great service and nice setting though and only 5 minutes walk from Victoria Theatre which is what we needed.

    Rail House Victoria返信日 2022年6月7日Hi There! I am disappointed to hear that you didn't enjoy your meal. Sorry about it. Thank you for bringing this to our attention. I will speak to the kitchen manager to make sure it doesn't happen again. Could you please contact me at gianmarco@railhouse.cafe? we can discuss further Best GianMarco

    Report
38. PN

    PickyNiki

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年6月2日にご来店

    overall3food5service1ambience4

    Food tasted delicious, but service was terrible, despite booking ahead. Had to ask for the correct/specials menus and then had to attract attention to order. All food was brought at the same time rather than the starter followed by the mains and had to wait 45 minutes for the drinks to arrive (after the food had arrived and having asked twice about the drinks). Shame, as the food was really very good, but given the service, I’m not sure I would return.

    Rail House Victoria返信日 2022年6月7日Hi There! Thank you so much for your review. We are currently working hard to hire more members of staff so that our service is more consistent. I am sorry that the service you received was a little slow. Next time you plan to come in please drop me an email at gianmarco@railhouse.cafe so I can ensure you are well looked after. Best GianMarco

    Report
39. D

    Disappointed

    ロンドン

    評価・口コミ (2)

    3.0

    評価・口コミ (2)

    2022年6月1日にご来店

    overall3food2service4ambience3

    Super disappointed that you paid £30 for lobster lasagna… that had no lobster; or was merely cheese and pasta that was small and less than 5cm in height. Total rip off and a joke

    Rail House Victoria返信日 2022年6月7日Hi There! I am disappointed to hear that you didn't enjoy your lasagna. Sorry about it. Thank you for bringing this to our attention. I will speak to the kitchen manager to make sure it will be more consistent. Best GianMarco

    Report
40. HW

    HanW

    レスターシャー

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年5月30日にご来店

    overall1food1service1ambience2

    Disappointing - incredibly slow service, stale bread served (after 45 min wait and having to chase up food order). All the staff seem on slow motion with no attention paid to customers. Food was average and i felt unwell that evening. I could smell stale cigarettes from the waiter when he was leaning over to pour drinks.

    Rail House Victoria返信日 2022年6月2日Hi There! Thank you so much for your review. We are currently working hard to hire more members of staff so that our service is more consistent. I am sorry that your bread wasn't up to expectations and that the service you received was a little slow. Next time you plan to come in please drop me an email at gianmarco@railhouse.cafe so I can ensure you are well looked after. Best GianMarco

    Report