Rainforest Cafe - Chicago Gurnee
It was not busy at all and we got sat in the middle of the room, I had requested to be near the animals as this was my kids first time being there. The waitress was okay, she didn’t seem too happy to be there. I ordered ribs which were good, it came with a side of cole slaw that was so dry and not very tasty. The only thing good was the fries. We also ordered dessert which were cupcakes and those tasted horrible. It wasn’t a nice experience and I would have much rather went to the one Downtown Chicago if I didn’t close. I was also overcharged. Kids are supposed to eat for 99 cents in September and I was still charged $7.99 for each child. Overall, the food was okay. Customer service could have been a lot nicer and food could have been a lot tastier.
It was a nice experience. My daughter enjoyed her birthday dinner.
Perfect all atound
plus was the balloon guy
The theme is so fun and decor is amazing. Our server Theresa was awesome! Very personable and on top of things. Food was good. We were a little disappointed the Cobb Salad is no longer on the menu and that the menu was smash. The drinks did not disappoint. They were tasty and the take home glasses are very cute as well.
Only two people in the kitchen so it was extremely slow although our waitress was very gracious. We paid an extraordinary amount of money for the “ambiance” and an OK meal. The animatronics were down because of a “broken compressor”. All I got was an OK meal and some disappointed kids. i just wanted to make our son’s birthday special End I Rainforest Cafe Gurnee failed. I understand / I know there’s shortages in staffing everywhere, I thought the staff. They accommodated a request for modifying our reservation. But really the product in it in and of itself was lacking 100%.
Was really good. Pretty pricy, but for special occasions it would be worth it. We spent 55.00 (not including tip) for 2 moderate sized dishes and 2 sodas.
The animals weren’t working. We were not informed of this when we check in. The Thunder and lightning weren’t working. We never saw our waitress they gave us the wrong order. It was an awful experience we’ll never come back
Amazing staff and service, the hostess is pure platinum
I was surprised at how good my hawaiin salmon and my husband's fish tacos were! I did not expect that from the rainforest cafe. My child loves the place and the balloon artist was great. They honored my request to have a more secluded table and our waitress was very nice and prompt. She even asked if our kids meals should come out prior to ours which was amazing because they were hungry!
Overall, we had a great time. Make a reservation and have fun!
Our white haired waitress was the very best!! She was soooo nice. There is another waitress we like with a ponytail. The waitress that know and love the little 10 year old customer.
They are always so nice, kind and patient with him. We go almost once a week, because he loves RFCAFE SO MUCH!!
My family and I had such a great experience! The food was delicious. The service was awesome. And they even had a balloon artist going around making balloon animals for the kids, it was so cool the kids loved it. Definitely recommend. Just make sure you make reservations ahead of time!
We came for lunch. The food was delicious as usual but we come for the atmosphere. Very few of the animals were animated like usual. The alligator and snake was still and during the thunderstorm the animals didn’t move much more than they were the whole time we were there. We have come to expect a floor show of sorts and that was missing
Service eas excellent. Ambiance awesome. Limited menu due to Covid but choices enough to mKe most dinners happy. I enjoyed it very much.
Not worth wasting your time going there. Food was ok at best
Our hostess was very good. He was polite and nice.
Awesome experience for the kids and adults alike.
Two of our orders were wrong. One came back wrong a second time. The bill had charges that weren’t ours. Our waitress was crabby.
Service was slow but understood due to all places being under staffed. Meals though were either cold or over cooked.
Very good service the best we’ve had in a long time which is impressive because we know the staff is stretched due to the work force shortage. The only thing that could’ve been better is to bring back the fish tanks with live fish.
Interactive animated animals didn’t make noise or move as much as other cafes ever been to.
My grandchildren really enjoyed the Rainforest Cafe, including the ambiance, the food, the wonderful balloon animals made for them and of course the animals in action. The adults found the experience pleasant as well.
I had a lunch date with my son, he has been asking me to go for about 5 years. I made the reservation, and as with my previous experience, the staff was super friendly, helpful and very courteous. My son said he would definitely like to come back.
The menu is smaller than before, but we love the chicken fingers! And the staff are so nice!
We loved going to the rainforest cafe! It was my step dads birthday and they were nothing but excited to help us out! They made it so magical and so exciting to where we were overwhelmed about how above and beyond the entire restaurant went for us!
Food was amazing, good portion sizes! Kids menu was a great selection!
Staff friendly. Service a bit slow. Staff needed to explain/highlight specials better. Staff did a great job with birthday celebration. Need more dessert options
Had a great celebratory dinner here! Our waitress was very helpful and attentive. Everyone loved their entrees and of course, the giant chocolate cake for dessert. Would definitely recommend!
Service and such was fine, but we sat close to the entrance/bar area and the speakers for the thunder was defining. My 5 and 9 yr olds plugged their ears, my wife and I had to constantly pause our conversation every time. Even our waitress had to wait for it to end before she could hear our orders. Made the birthday dinner for my 9 yr old miserable.
The food was very good as usual. The price is a little high but I am sure that is because of the ambiance. Which is a big part of the experience. We went for my daughters bday. Which she was made to feel special by the staff. Great experience.
Best advice is to make a reservation ahead of time and some with patience. They are short staffed and doing the best they can. Atmosphere was great and so was the food just a bit slower service but that was okay.
We had the chicken islander salad absolutely amazing. It is a little pricey however but good food.
Loved the food and environment definitely will be bringing my kids back
We were celebrating a 7th birthday and a 50th birthday. Our table was ready on time, the waiters served us well, our food was just what we ordered and a good time was had by all.
Even with being short staffed, our waitress still made sure that we were attended to and our needs were met.
It was expensive but the atmosphere was fun for our little boys.
The hostess was very rude.
Last time my family eat there again.
Great!! Crew. Truly amazing!!
Disappointed. Been to the location at Disney Springs many times and had a much better experience. Very outdated. No fish, the tigers need wd-40. Food was subpar and our waiter was almost nonexistent.
A little pricey. Other than that really good. Would recommend
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OpenTable ダイナー99名によるRainforest Cafe - Chicago Gurneeの評価は4.1☆です。