Rainforest Cafe - Detroit Great Lakes
The menu was extremely limited due to covid. Many items were almost $20 dishes which is expensive for mall dining
Worst experience in a long time. Staff was unfriendly and no communication at all. I would not recommend this place to anyone!!
The food was average to below average and it was quite expensive for what was given. We had two pasta dishes that were slightly warm with undercooked broccoli. The garlic bread was stale.
This website does not match the actual restaurant. This review DOES NOT reflect the resturant as we didnt even get to eat there but it wouldnt allow me to continue this review without filing in the stars, etc. We made the reservation for our family of 6 for 11am. The resturant does not even open til 12. We called at 11 as we stood there with a closed resturant in front of us and the woman we spoke with was very apologetic. With a 1 and 5 year old, waiting an hour was not an option. Pretty disappointed that this website is connected to the resturants since its information is obviously not up to date
Poor service. Food was made wrong. Took over 45 minutes to get a replacement. Asked to be taken off bill since my family was done eating and we had 2 young children with us. Bill came with charge on it. Took another 20 minutes for correct bill.
We really enjoyed ourselves. It wasn’t loud at all the tables were not close to to others where you could social distance. The service was great and the food was delicious.
If we are supposed to be social distancing, they need to do a better job of keeping children with their families; especially if they are not wearing masks.
First time post covid. Restroom was dirty. Even dried blood on seat. I told manager who said "I can't go in to that room until after it closes." So I saw no sense of urgency to send any employee to clean or examine. We were sat at 5:03 for our 5pm reservation. We did not get our first glass of wine until 5:51 and appetizers after that. There was a much smaller menu with higher prices. A Salmon with shrimp dinner was $27. Steep for a family establishment. Many tables were empty but had dirty plates on them. An attempt to demonstrate a table had been sent or to keep track of what needed to be disinfected but obviously was unsightly. Plus in a nearly empty place we were sat eight next to another family. Overall I see no point in going back though we used to go monthly.
First Birthday was a success! The elephants kept her mesmerized and the birthday cupcake was a hit.
Great food and service once again. Always a fun time to visit.
It was wonderful my daughter loved the atmosphere....
Excellent place to have a great time with family
Our server jackie, was on top of her game!
Horrible experience from start to finish! Got our table at 6:30 and didn't leave till close to 9. Had to send appetizers back 2 times as they were cold, and got the excuse they were busy. Well wouldn't that mean my food should be hot and fresh. We never got out appetizers. The meal was overcooked and bland. The waitstaff and management seemed to care less about our issues. We will not be returning!
Over all it was exceptional ... food did take a bit long to come out but considering how busy it was it was fine.
Very entertaining for kids, staff is nice. 100 bucks for dinner for two adults and child is a little on the pricey side.
You know when you go here that you will pay too much for average food. It's fun for the kids, but otherwise, I wouldn't go.
Dinner at the Rainforest Cafe is all about the experience. We had three kids with us (10, 10, and 9) and they absolutely loved it.
Food took a long time to come out. It was not packed.
Great place to take children, no worries if they are loud, the animals will cover it with their roars! haha. My granddaughters love this place. Also if you are gluten intolerant like me, they go over and above!!!
I asked for butter with my warm broccoli, but never got.
Took grandchildren, waitress was good but the wait time for the food was horrible!
Great place to celebrate a special day with the family.
I made a reservation for 5 for 5pm. We were there on time with my two year old daughter. We checked in with the young man at the desk. He said it would be a few minutes, I asked how we would find out. He said we would get a text and I verified the number, it was correct. Remember, I have a two year old with me. We waited 45 minutes and asked when we would be served. We were told our reservation was cancelled and we were standing right there. Did I mention I had a two year old???? I looked at my e-mail (not text as I was told) and it said that the restaurant cancelled our reservation at 5:24. Did I mention we were standing right in front of the podium.? With a two year old??????
We enjoyed ourselves, my daughter had fun, the food was good and the server was one of the best.
The price was right and it is a great place to take my daughter, she loved it.
But this treatment almost caused us to leave. To an extent shame on Rainforest. But it was a good place to take a little girl and I am sure we will go again, but your service failed miserably and so did Rainforest.
Great for children. Menu did contain a lot of shrimp/pork which I do not eat
Table was ready at reservation time. The service was great, atmosphere was fun, great vegetarian options, and food was excellent. My granddaughter loved it as part of her Birthday Celebration! Reserving the table was great, no waiting with two children under the age of 4!
Was disappointed with seat. We come to this restaurant once a year for our daughters birthday and they were notified it was for a birthday in reservation. We were seated in a booth with no view of anything for her. She was stuck looking out at the lobby area.....
Steak was pure grizzle
Great bday party
Fiancé and I took our three boys for a surprise dinner. I had made a request to sit near the fish tanks and stars to keep the 2 year old entertained and they had no hesitation to set us up with the perfect spot. Got the menus and realized they took my favorite menu item off 😫 I asked if they had anything similar and they said they could still make what I came for it would just be a tad different so I got it and it was just as amazing as the original item. Our server (I believe Ellen) was great and even told me about how they sell their BBQ sauce in the store section after our short chat about just how good it is. We don’t get to come here often because it’s a bit of a drive, however, this trip was by far the best experience we’ve had here. I definitely don’t want to wait so long to go back.
The food was pretty good; salads were disappointing. Kids menu is good and has a larger variety than most places. Most of the regular menu items are overpriced.
Great for kids. Wish they had a few more healthier options or added calories to the menu
Fun place to come to after going to the aquarium but make sure you make a reservation. Lines here are no joke...can be hours of wait.
Made a reservation days in advance. We show up and they told us they were working on getting our table ready and how they would text us when it was ready. We waited around for 35 mins with a 3 year old before we decided to go eat in the food court. We were at the mall for another hour before we decided to head home that was 2hrs away. We literally get home and get a text that our table was ready. Smh, what a waste. My husband calls up to ask to speak to a manager and they placed him on hold and no one every picked up.
Seating was fast and exactly where we requested.
great atmosphere for kids but food is quite expensive for the quality which is not very good. They need more healthful choices and there is no excellent meal. Very fair in quality.
Our server was Brian and he went beyond his role as a server by keeping our two little girls entertained as we had a birthday for a little four-year-old and he took care of us with our entrées drinks and anything else we needed along with the volcano cake for dessert we all had a tremendous time.
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OpenTable ダイナー39名によるRainforest Cafe - Detroit Great Lakesの評価は4.2☆です。