Rainforest Cafe - Mall Of America
Blackened, grilled or fried, jalapeno ranch dressing, red cabbage, pico de gallo, Caribbean rice, black beans
Pepper jack cheese, bacon, guacamole, lettuce, tomato, pickle, topped with a fried onion ring
Sauteed chicken, cavatappi pasta, walnut pesto, broccoli, red peppers, spinach, garlic Alfredo sauce
Very busy, but the staff worked very hard with many large dining parties there. Noisy, but it's Rainforest Cafe, so not a place for quiet dining! Coconut shrimp was great and my vegan daughter's Beyond Burger was perfect.
You pay for the experience. The food was not good. We can say we have been but we won’t be back.
Very accomplished to customers with disabilities!!
Went for my 12 year old daughter's birthday. She is an extremely picky eater and she really enjoyed her meal! Ok, it was just buttered pasta, but she is a buttered pasta snob and this was cooked perfectly. She also liked the side options. (applesauce in picture, but also ordered fruit.) I ended up ordering just a cheeseburger as they were out of 3 meals I was interested in. It was cooked well. They were also out of the kid light up glasses that she was looking forward to getting but ended up getting the only animal glass (frog) that they had in stock. She wanted an ICEE but they were out of cherry and blue raspberry. They offered her the cola flavor but she doesn't like that. Maybe Sunday night isn't the best time to go supply wise? We loved all the animals and thunderstorms. Walked around and took pictures with most of the animals. Although the prices are on the high side for what you get, I was honestly pleasantly surprised by the quality and taste of the food overall. Had not been in over 15 years but will definitely come back sooner.
1. Everything took a long time.
2. We scheduled a day later then we preferred.
3. If understaffed and slow service occurs, give servers ability to comp something. I did not want to penalize our server who still did well considering. But, cost and value did not align for us.
4. Poor server had to sing birthday song by himself.
5. At arrival, appearance of one staff person was not particularly 'family friendly'.
6. Insufficient men's restroom capacity.
It was great!
Awesome experience for kids! Interesting and exciting atmosphere. Like truly being in a forest. Thunder storm is a bit loud- toddlers may be overwhelmed; however great for preschoolers and older. Food tasted good; however adult entrees are overpriced. Attentive servers. A place you need to see at least once!
great service and staff, the food was excellent i had fajitas, and shrimp, and appetizers were excellent and came out fast and the meal followed shortly after perfect timing we will be going back.
Rainforest Cafe is a good choice for families with kids who like animals. Although I personally would rate the food as slightly below average but the service was great. The server showed great and positive attitude as well as being very respectful. The atmosphere was great for our almost 2 year old toddler as he was in awe of everything.
This is an awesome place to visit for the experience! The wait staff is incredible and full of life! The food on the other hand is just not what I was expecting. my burger was dry, fries are nothing special. Good experience but probably would just go for a beer and eat somewhere else next time
This place was great 20 years ago, but now it feels gross, unclean, cluttered, dusty. The food is sub-par, the server was extremely rushed. The animals are old now so the clicking from their mechanics are so loud. Just everything from the tables, to the menus felt greasy and sticky. I would not go back here. Paid too much for food that was lukewarm and very meh.
We got sat rather quickly. It took over 15 minutes just for someone to come over and get our drink order. When we asked if we could place an order for an app right away she said “I’ll come back when I’m ready for your order”. Coming from a server, the more you can do per trip, the easier it will be on you as a server and a more pleasant dining experience for customers. She came back with drinks, took our order, the app came out with the main meal, which was fine. We had chili con queso, pastalaya, and shrimp tacos. The queso was luke warm and tasted so bland (not the servers fault). The shrimp in the tacos were still frozen. The pastalaya was good but only came with two shrimp (again, not the servers fault). We tried to flag down different servers to get a water refill, finally got our server and she didn’t bring them. Paid cash, waited 20 minutes for change. Not sure if this was just an off day or what but definitely will not return.
I had a reservation and they close due to shooting at the mall. And they didn’t even sent or call to let us know that they would be closed
It was SO LOUD, we couldn’t even talk. I had never been before, and was expecting the menu to have Caribbean and/or South American influences. You know, food representative of tropical and rainforest locations. The moving animals were the only fun thing about our visit. I came, I saw, I won’t go back.
It was great as always. A very unique atmosphere with wonderful food and service!!
Our service was great. The noise from the animals and the thunderstorm was too much for one of our grandchildren so our server made our meals to go.
We ordered sandwiches and salads--nothing fancy. It took over an hour just to get the food and then it didn't come together for the entire table. So some at the table had finished eating before others received any food.
Yummy food. Kids ate it! And we definitely did too. Such a fun place.
Excellent service great atmosphere. Making reservations online it make a difference.
My family loved it!! SCENERY WAS AMAZING. Service was great and we will be back ! From Omaha, Nebraska
We had a wonderful server and had a great time! The food was hot and tasty and reasonably priced. For the 21+ crowd they have some classic and fun alcohol options as well. If you’re going on a weekend I’d strongly suggest that you make a reservation ahead of time.
The food was flavorless and less than average quality. They charge way to much for the quality of food that they serve.
Food okay. Definitely could tell they were understaffed. Kids found it fun and that’s what it was all about.
It was short staffed but the waiter did his best job. Food took awhile for younger kids.
It was a horrible experience. I brought my daughter to celebrate her 10th birthday and the hostess was so rude, careless, no even say hi or good evening. She didn’t even answer my questions. Had a bad attitude and literally throw the menus on the table.
I spoke with the manager and she was exceptionally understanding, we didn’t eat there my a-petite was gone and we decided to go home and order some food. Very disappointed service.
We loved it , had so much fun! Our kids are 11 & 17 and thought it was so cool. Excellent service & hostess sat us at the best table since we drove from far away! We were running late getting there , they only hold tables 15 mins past the reservation but I called and let them know we were on our way and we arrived 17 mins after the reservation time. Honestly it’s 5 stars except my menu was all dirty & sticky, so I gave 4 stars.
Wonderful ambience for both kids and adults. Enjoyed taking my granddaughter there!
Go to place for my 5-year-old. She loved it as usual.
Fun experience and good food. The atmosphere was definitely worth it.
Pretty neat place but would of been way better if we didn’t have to wait so long to even get our drinks. The wait for everything was awful and there were tons of empty tables so it wasn’t that busy.
Unfortunately the service was far from great. It wasn't even that busy yet the waitress hardly check in on us, we could barely signal someone for assistance. Seemed like staff were more interested in signing people up for their rewards program than provide excellent service. Manager was rude when I declined to join the program. Very disappointed 😞
Only ok unfortunately. Bad food choices and very expensive
We always have a great time here. Our server was absolutely amazing. We will definitely be back!
After waiting in the gift shop for our table to be ready and watching people multiple parties come in and be seated immediately. We were seated at the front of the restaurant, not back in the “forest” where there were several open tables. This is an experience restaurant, the food is not the best. And I was disappointed that we didn’t get the best experience since we had taken time to make a reservation. The food was okay, I had shrimp that was under seasoned and my daughter had the anaconda pasta that was good. The drinks were great.
Service was good. Restaurant was dirty. Food was terrible.
Our 6 y/o great granddaughter wanted to go, so we took her. She enjoyed the animals and all of the activity. We have reservations a 1930. Got seated about 1945 Nice table. It took 20 minutes before anyone came to the table. Should have been a red flag! After ordering it took 70 minutes to get our food!!! Our 6 y/o was starving and eventually feel asleep. She was too tired to eat by the time the food came out. The waiter said it was due to covid and they didnt have enough ccoks! I wish people would stop blaming Covid for poor customer service!!!
We had gone their for a birthday party and it was just ridiculous it was the erodes experience ever.
We had gotten their around 5 and our food took almost 2 hours to come out and when it did come out it was either not right something was missing and our entire mess were cold are server barely paid attention to us. If I was you I would not spend money here
We had to remind the server about our drinks. My friend was served raw shrimp in a strange sauce. Even though the food was raw, and she could have gotten sick, all that the restaurant would do is comp us 10 bucks on a 110 dollar bill. Will never return.
This place is great for kids due to animated figures, storm sounds. Not great for adults without kids. Food was pretty pricey for being just "OK". Great server tho.
OpenTable ダイナー812名によるRainforest Cafe - Mall Of Americaの評価は4☆です。