Red Lobster - Novi

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1. CG

   CarlG

   デトロイト・イースタンミシガン州

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2022年7月24日にご来店

   overall5food5service5ambience5

   Autumn was a Great server! She brought everything out on time and it was hot

   Report
2. D

   Darbs

   デトロイト・イースタンミシガン州

   評価・口コミ (35)

   5.0

   評価・口コミ (35)

   2022年6月30日にご来店

   overall5food5service5ambience5

   Very good food and excellent service for lunch.

   Report
3. TB

   TraBeauty

   デトロイト・イースタンミシガン州

   評価・口コミ (2)

   2.0

   評価・口コミ (2)

   2022年5月15日にご来店

   overall2food1service1ambience3

   Waitress Kathy appeared high or stoned hostess Sara had an attitude..I ask for a for it took 20 min then my food was cold...I had a reservation and I waited 1hr 40 min even though I had reservations

   Report
4. OT

   OpenTable Diner

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   2022年5月14日にご来店

   overall3food4service4ambience4

   I used Open Table thinking I had a reservation, I have used this app before at Red Lobster and didn’t have to wait long even when they were busy. When we gif there at our reservation time, the hostess said she checked us in. I heard others walking in and getting an estimate of an hour wait. We ended up waiting and hour for our table of five. I could tell they were short staffed which I understand. My expectation was that I had a reservation and might have to wait for some time for my table but not a whole hour. If that was the case I would have just walked in and hour earlier than my reservation. Disappointed..

   Report
5. OT

   OpenTable Diner

   デトロイト・イースタンミシガン州

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2022年3月5日にご来店

   overall4food4service4ambience4

   Date night with the wife.

   Report
6. LS

   LauraS

   デトロイト・イースタンミシガン州

   評価・口コミ (1)

   2.0

   評価・口コミ (1)

   2022年2月10日にご来店

   overall2food1service5ambience3

   The wait staff was excellent. Given that they are extremely short-staffed due to the pandemic, etc, the staff was covering many sections at once. Our server was friendly and as prompt as possible. The food on the other hand, totally different story. The entrees were hit or miss - some were excellent, but others, not so much. I had a chicken Caesar and the chicken was hard and dried out, and may have been microwaved. A few of the seafood items had a similar situation.

   Report
7. OT

   OpenTable Diner

   デトロイト・イースタンミシガン州

   評価・口コミ (3)

   4.0

   評価・口コミ (3)

   2022年1月28日にご来店

   overall4food4service5ambience4

   Geri was great! We enjoyed celebrating my mom's 81st birthday 🎂

   Report
8. ST

   SamT

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   2022年1月23日にご来店

   overall1food4service1ambience1

   We were sat under a light that was strobing nonstop, we tried to play a game on the tablet on the table & it froze, we restarted the tablet & it kept freezing. A bar drink was ordered, waitress checked his id, it took 25 mins to get to our table, & then it looked nothing like the picture, we asked if someone could remake it/add the syrup to the top that is advertised, & the manager informed us they gave us a virgin Pina Colada instead of what was ordered. She was really rude at first, but nice when she came back. My drink (sprite) was empty most of the meal until I could finally find our waitress to ask for another. She never took extra plates off the table, though they were set up for her on the edge. She was very inattentive. We were there for a birthday & it really ruined the mood. We left angry & disappointed.

   Report
9. N

   Novie

   デトロイト・イースタンミシガン州

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2021年12月23日にご来店

   overall4food4service4ambience3

   The brussel sprouts were amazing. The bartender made a great martini & the seafood mushrooms were delicious

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10. OT

    OpenTable Diner

    デトロイト・イースタンミシガン州

    評価・口コミ (4)

    5.0

    評価・口コミ (4)

    2021年11月25日にご来店

    overall5food5service5ambience4

    It took a minute to get waited on but the service was amazing and the food was perfect! We had a great date night.

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11. CC

    CynthiaC

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2021年11月12日にご来店

    overall5food5service5ambience5

    Our server Geri was incredible. If every server was like her, I would eat out every night. Her attention to detail was incredible, she knew the menu well and was very accommodating to all our requests!! I will always request her!!! Thanks for a great night out!

    Report
12. TB

    TauresaB

    デトロイト・イースタンミシガン州

    評価・口コミ (4)

    5.0

    評価・口コミ (4)

    2021年8月14日にご来店

    overall5food5service5ambience5

    Food was good except for salmon was not done but overall everything was really great for my birthday

    Report
13. OT

    OpenTable Diner

    デトロイト・イースタンミシガン州

    評価・口コミ (2)

    4.0

    評価・口コミ (2)

    2021年7月4日にご来店

    overall4food5service4ambience4

    Great food & experience.

    Report
14. K

    Kristend

    デトロイト・イースタンミシガン州

    評価・口コミ (12)

    VIP
    2.0

    評価・口コミ (12)

    2021年7月2日にご来店

    overall2food1service4ambience3

    Pros: Server was great and efficient. No issue with service at all. I ordered a piña colada and it was absolutely delicious! Cons: I had a reservation and was told we needed to wait fifteen minutes. Once seated, the knife was dirty; with caked on ketchup or dressing. Restaurant is aging and overall atmosphere is dark and musty smelling. Food was subpar at best - Ordered Ultimate Feast with extra crab legs. My meal arrived to the table with the crab legs and lobster tail room temp and soggy. Worst quality and taste I’ve ever experienced at a Red Lobster. Sadly, the baked potato was the best part of this $40 meal. I’m not super picky, but this meal is worth $10 at best. If you’re craving seafood, I suggest going to a different venue as the value and quality at this Red Lobster is not on point.

    Report
15. S

    Shanny

    サンフランシスコ・ベイ周辺

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2021年6月21日にご来店

    overall4food4service4ambience4

    The service was very good and the food was great. We had a large party and 4 of us ordered unlimited shrimp - they made sure to get us all the shrimp that we wanted timely.

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16. CC

    ChrishaunC

    デトロイト・イースタンミシガン州

    評価・口コミ (4)

    5.0

    評価・口コミ (4)

    2021年6月18日にご来店

    overall5food5service5ambience3

    Everyone was very nice and practice COVID safety. Service was fast and attentive with no rushing to get us out.

    Report
17. CM

    CharlesM

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2021年5月22日にご来店

    overall5food5service5ambience5

    It's been quite a while since the wife and I dined at Red Lobster. Of course, the prices have increased, but over all a great experience.

    Report
18. c

    catlady

    デトロイト・イースタンミシガン州

    評価・口コミ (33)

    VIP
    5.0

    評価・口コミ (33)

    2021年5月4日にご来店

    overall5food5service5ambience5

    Server was delightful; clearly loves serving others. Nice experience and enjoyed my birthday dessert!

    Report
19. H

    Happi

    ボストン・ニューイングランド

    評価・口コミ (5)

    1.0

    評価・口コミ (5)

    2021年3月26日にご来店

    overall1food5service4ambience3

    Red Lobster, food, dinning, service and venue as you expect it. But: we had a reservation for 7:30. When we showed up at 7:30 we were told our table would be ready in 30 min and shall wait outside. We thought she meant in a some minutes and had misunderstood. When we still hadn’t received the promised text message to claim our table at 8pm, we went in again and very determined claimed our table. That is not acceptable. From both: Red Lobster and Open Table. What is a booking app for that allows restaurants to violate reservations in that way? No need for such an app. And Red Lobster is luring people in but not sticking to any commitments. We used to like Red Lobster but that certainly put us off. We want to support restaurants during CoViD, risking our health based on trust that they will take care of it and do everything to mitigate it. I doubt that based on how they couldn’t care less of our reservation and us. I wouldn’t be surprised to learn if they also put their customers’ health at risk by violating CoViD rules since they do not keep simple commitments they make. We will not go back to Red Lobster.

    Report
20. KG

    KentG

    デトロイト・イースタンミシガン州

    評価・口コミ (7)

    VIP
    2.0

    評価・口コミ (7)

    2021年3月26日にご来店

    overall2food1service2ambience1

    Poor quality food. Tasted frozen not fresh at all

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21. OT

    OpenTable Diner

    デトロイト・イースタンミシガン州

    評価・口コミ (3)

    VIP
    4.0

    評価・口コミ (3)

    2021年3月5日にご来店

    overall4food4service5ambience4

    Our experience was enhanced by the service we received from our weight person Geri

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22. HP

    HenryP

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2021年2月27日にご来店

    overall4food4service5ambience3

    Even with reservations our wait time was still over 40 minutes.

    Report
23. S

    Swagie007

    デトロイト・イースタンミシガン州

    評価・口コミ (44)

    VIP
    5.0

    評価・口コミ (44)

    2020年3月8日にご来店

    overall5food5service5ambience5

    Food and service were great but it is a little pricey

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24. JC

    JosephC

    デトロイト・イースタンミシガン州

    評価・口コミ (4)

    4.0

    評価・口コミ (4)

    2020年2月29日にご来店

    overall4food4service4ambience3

    They did seem to understand how to use opentable for the reservation. We checked in but they never called our name.

    Report
25. CS

    ClaudiaS

    デトロイト・イースタンミシガン州

    評価・口コミ (3)

    4.0

    評価・口コミ (3)

    2020年1月16日にご来店

    overall4food4service5ambience4

    The tilapia was fair. I think their prices are quite high. Service was very good.

    Report
26. DS

    DebbieS

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2019年12月31日にご来店

    overall5food5service5ambience5

    Ask for Denise as your server. She is very professional, courteous and attentive.

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27. AL

    AlbertL

    デトロイト・イースタンミシガン州

    評価・口コミ (14)

    3.0

    評価・口コミ (14)

    2019年11月10日にご来店

    overall3food3service3ambience3

    Waitstaff is overworked and thus service falls short. Waitstaff has to Buss tables as well as take orders and attend to the needs of the table. Although I have been to other restaurants where this occurs it appeared to me that the waitstaff here has more tables to cover than at other establishments causing patrons to feel neglected as well as feeling sorry for the waitstaff. Not a comfortable experience.

    Report
28. T

    Thomas

    デトロイト・イースタンミシガン州

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2019年9月26日にご来店

    overall5food5service5ambience4

    Great food! Restaurant was clean but it definitely needs updating. A fresh look would be very nice. Our waiter Shannon was great. Fast and friendly.

    Report
29. AC

    AmandaC

    デトロイト・イースタンミシガン州

    評価・口コミ (2)

    VIP
    3.0

    評価・口コミ (2)

    2019年9月21日にご来店

    overall3food4service1ambience3

    Service was bad from start to finish. My party arrived 10 minutes before our scheduled reservation. I was behind someone that was inquiring about how much longer it would be, they had been waiting for 30 minutes. They were spoken to rudely even after it was discovered that they lost their check in and were no longer on the list. After checking in myself they said it would be about 10 minutes, which was fine because like I said I was early. After 20 minutes and many other parties being seated I reapproached the hostess to see where I was on the list. And surprised even though they had checked me in I was “somehow” moved to the bottom of the list. They did thank me for coming up to ask, but I thought a more appropriate response would of been sorry. They sat us in the bar area quickly after that, but it was like they never marked the table as occupied because it took another 10+ minutes for someone to come over and say they were our waitress. After that there wasn’t much room to improved, we ordered our drinks and meal all at once and it came out in a reasonable time. We used the table top payment option so we didn’t have to wait any longer for an actual bill.

    Report
30. G

    Glenn

    デトロイト・イースタンミシガン州

    評価・口コミ (12)

    4.0

    評価・口コミ (12)

    2019年7月31日にご来店

    overall4food4service3ambience3

    Went for a birthday dinner. Food was good. One of the alcoholic drinks we ordered seemed to have no alcohol in it. Server was attentive but slow. We were there over 2 hours and it wasn't very busy.

    Report
31. NL

    NancyL

    デトロイト・イースタンミシガン州

    評価・口コミ (5)

    2.0

    評価・口コミ (5)

    2019年5月15日にご来店

    overall2food2service1ambience3

    Our server never really checked on us. When she refilled my friends coffee it splashed all over the table.

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32. HD

    HappyDiner

    デトロイト・イースタンミシガン州

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2019年3月22日にご来店

    overall5food5service5ambience5

    Pleasurable experience, great customer service from hostess and server.

    Report
33. OT

    OpenTable Diner

    デトロイト・イースタンミシガン州

    評価・口コミ (6)

    4.0

    評価・口コミ (6)

    2019年2月2日にご来店

    overall4food4service3ambience5

    It was nice and clean and the server was friendly. It was really slow though. Our server kept disappearing and it took a while to get our food. The food tasted great but left an unsettling feeling of the tummy for three of our party. One of them made a trip to the restroom three times before we left. The other two were in the restroom at home all night. We love Red Lobster and never had that happen before. This was our first time at this particular location. We were celebrating my daughter’s birthday.

    Report
34. OT

    OpenTable Diner

    シカゴ・イリノイ州

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2019年1月20日にご来店

    overall2food1service3ambience2

    Hair was found in my husband salad. The manager was very nice and accommodating, but still a bad experience

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35. g

    geekgirl

    ナッシュビル

    評価・口コミ (17)

    3.0

    評価・口コミ (17)

    2018年11月24日にご来店

    overall3food1service5ambience4

    The food at red lobster is over priced and crap. The cheddar biscuits are the only thing worth eating here.

    Report