Red Lobster - Rochester Hills
We made our first Open Table reservation at Red Lobster and didn't know this option was available. Unfortunately, it was of no help since we were not seated upon arrival at our reservation time. In fact, others with no reservation were seated as they walked in while we waited. I think the hostess wasn't trained at all about seating procedures although she was very pleasant. Bad management.
Upon being seated, we were ignored for 5 minutes. Then we placed our order, our drinks and salads arrived, but we had no silverware. I had to hunt down several waiters before we were given napkins and silverware.
No training is a bad thing in the restaurant industry as there are many options for customers, even in a pandemic.
Everything was great. Our server was Claudia and she was an outstanding waitress!!!
It was great, it was my girlfriends’ brother’s birthday. I requested to have a “happy card” to be made and the staff put together a nice well thought out hand written card. We’ll definitely be coming back here.
Great value and quality! Service was excellent and quick!
The waitress is very attentive and helpful. A very friendly attitude which added to the enjoyment of our dinner.
Good food, good ambiance, good service. This location is the best among all others Red Lobsters in metro Detroit area.
Food was great, as always. The service was brilliant, we had a wonderful server.
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OpenTable ダイナー7名によるRed Lobster - Rochester Hillsの評価は4.4☆です。