Red Lobster - York
Tried to do call a head seating but could only do it on line . We had too big of a party to do it on line . Didn’t give options or prompts . We ended up calling and going through the manager . We had a nice room to ourselves which was great. Service was extremely slow . Had 2 wait staff but there didn’t check on us . Waited 20 minutes just to get our drinks . Overall the service was only ok . Has really gone downhill over the past several years .
Felt sorry for employees. They were putting forth a good effort. However the lobster tank was making a horrible grinding noise and many people were complaining about it as it was very annoying. Also, it was uncomfortably cold in the restaurant. Management should do better for their customers and their employees.
Overall it was a good meal. Nothing special but good.
Sat us in the back room with 5 screaming kids. You get broccoli with every meal whether you want it or not. Don’t recommend the rice.
Excellent service, food and waitress.
Birthday celebration for my in-laws