Romano's Macaroni Grill - Cerritos
vine-ripened tomatoes, imported buffalo mozzarella, basil, balsamic glaze
Braised Lamb Shank*
tender braised lamb shank, marsala demi-glace, buttermilk mashed potatoes
Our server was courteous and attentive. Everything we ordered was fabulous including the wine. I never ordered the Shrimp Portafino before and it was excellent. My husband had the spaghetti with bolognese and couldn’t stop raving about it. We will definitely be back.
We were seated immediately, servers were friendly. BUT...our server could NOT answer one question about the menu, he actually brought another server to the table to help us. He took our drink orders and said he would check to see if "we have that" when I ordered a choc martini. ?? Another gal in our group ordered a rum drink, he returned saying no choc martini. waited for other drinks, but when we asked about 10 min later (cuz he never came back) he said "oh yeah, we don't have that" We asked another menu question and if there were happy hour specials, told us NO (i mean, really 3pm and no happy hour??) ...just the limited menu, not very impressive ..we decided to leave. Was very disappointing. Went across the street to Wood Grill, got every drink we wanted and had a great lunch. Much better menu selection as well. Hopefully it was just a bad day.
We were given dirty bread plates. When we asked for new ones, we were given dirty ones again.
I love this place, the staff is great . I always have a great experience
Great customer service, food average
Celebrating a job promotion. They had no real bartender, every drink I asked for they couldn’t make it. I settled for a Peach Sangria, at least it was good. No pizza’s on the menu among other items. Our DD person ordered tea, they never brought it - only water. She also ordered a garden salad with ranch, they brought her a Mediterranean salad. My other sisters fork was dirty with food on it. And no key lime pie on the menu anymore either lol. And what’s the point of asking what the occasion is, when they don’t acknowledge it and dont even make an effort to provide a good experience ?
The food was not good at all. The soup tasted like pasta sauce. They got one of the orders wrong the steak was very rare. My son asked for a steak to be medium well. It was not worth what I paid. I could’ve went to Olive Garden and got better food and spent less money.
Server was inattentive, dismissive and emotional.
Wow!!! My husband and I came to Macaroni Grill to celebrate our 50th wedding anniversary. You would think that Macaroni Grill could have at least sprung for a peace of cake. Nope! Pretty cheap Macaroni Grill! We won’t be back for a very very long time.
The staff was friendly with food and drinks delivered at the correct pace. The meal was hot and fresh and presented nicely. I’ll be back.
Excellent service and food was amazing! We will be back!
Noise/music level too loud
Otherwise, everything else was great!
First off, we had a great, great waiter.
He had to be, as it turned out... (Read on.)
Second, we felt safe --- all employees were masked and the place was at 25% capacity...with plenty of room between tables, although I did see 2 occupied tables fairly close together, so that was puzzling --- they didn't seem to be together, but they must have been.
The noise level and cleanliness were very good.... To be expected at 25% capacity.
Our waiter (Jame) was friendly and helpful. He promptly brought over our water and wine, bread, and a Pepsi, Friendly conversation throughout..
Then something happened in the kitchen. Twice.
First, our appetizer order (stuffed mushrooms) got delayed when they came out of the kitchen looking sad and unappetizing so they redid them.
Then someone screwed up the order... they didn't get around to fixing ours for a good 3/4 hour, and when it arrived my pasta was kind of sad...not cold, but a little on the mushy side. In the end they took dollars off the bill, and provided a free Tiramisu but I would have preferred paying for faster and better prepared....We gave James a good tip because he deserved it, keeping us entertained and apolgizing and explaining about the delay on our food.
Which, looking at other reviews, seems to be a common problem here.
We've been to Macaroni Grills before but this was our first visit to the one in Cerritos. All our usual locations, like the one in Simi Valley, have closed. Except for the waiter and hostess, this first experience at the Cerritos location were not stellar. Still we'll make allowances for Covid since there is probably a smaller staff in the kitchen.
We'll give them another try. We have $100 in gift cards to use up!
Food was good except the grilled Brussel sprouts OVER GRILLED, tasted BURNT. Childs Grilled chicken was dry, could not even cut it with a steak knife.
They seemed to be short staffed. Practicing social distancing was extending our wait time to be seated. Food was ok. The service was good but they seemed overwhelmed. Probably could’ve used another pair of hands
Food was hugely overpriced, in my opinion. $145.00 for 3 people who ordered pasta & salad seemed high. Probably wouldn’t go back given the large selection of Italian food options there are.
I’ve seen cleaner bathrooms in the movie “Trainspotting” and most bars in TJ. YUK!!!!!!
Food was good, service was good, value not so much.
We came here for my birthday and had a pleasant experience. Our server had a trainee and they were both great and very attentive. Would definitely come back!
Food was delicious, staff were great, ambiance cozy!
Foods always tasty and the staff always welcoming.
Create your own pasta is always a great choice, Bibb and Blue salad is also a favorite. Great as always.
Excellent service with excellent tasting food. I had create your own pasta was delicious with basil mushrooms and mozzarella in spicy marinara, the crispy Brussels sprouts were on point and the Tiramisu melted in your mouth but the best part was the waiter sang my mom happy birthday in Italian !! I would highly recommend it’s a great choice for lunch or dinner celebration 🎊
Ordered the steak and potatoes , about 15 min in they notified us it had ran out , waitress was quite friendly , overall disappointing experience
The experience started very off I arrived on time for my reservation I was seated promptly. It took the server about 15 minutes to acknowledge me I told her that I was ready to order. I am a returning customer I hardly get carded here she asked for my ID I did not have it. I had it in the car and honestly parking was so far that I did not want to leave the restaurant to go get my ID so instead I just ordered a virgin cocktail. The server came back two times, Stating that without the alcohol the cocktails are Really just Soda and basil therefore I had to pick another one which I ultimately went for the frozen Balenie which was wonderful honestly it tasted better than it did with alcohol so I had no problem with that I accepted it was my fault And passed no judgment to the young lady. However the problems kept escalating there was people who had just been seated who had already received their peasant bread and oil. After having to ask her if she could please bring me some I still had to wait another 15 minutes for her to actually get to me. My reservation was at 3:45 PM I received my present bread At 4:15 now I know why it’s called peasant bread you have to beg for it! After she brought my meal out 10 minutes into my dining, She asked if I would need a box I waited more for her to serve me than I did for her to try and kick me out. When I finally asked for a box and the check she took another 15 to 18 minutes to complete that task so I started stocking my dirty plates and utensils on my own since I have nothing else to do. She finally came around took my payment and took another 10 minutes to give me my change. At this point I was fed up the whole experience was horrible not to mention that they had a very loud party which I know is out of their reach they can’t censor people but they should be in the capacity to take care of their guests. I usually tip Between 25 to 35% and I dine alone I think that is very fair for one person however she sis not deserve 1 dollar
I had the lamb my god let me tell it was sooooo delicious for lamb lovers service was great I recommend 👍🏼
Because of I assume is the pandemic, it was not crowded. The food was excellent and prepared perfectly. Service great and our waiter attentive without being pesky. Macaroni Grill is recommended.
Everything was great I come often Sunday the restrooms were filthy I noticed on my way out but did not comment I felt it unnecessary. Overall everything else is always 5 stars. Omg try the carbonara before it’s to late pair with frose
The service was excellent I’m for sure coming back and the food was delicious.
Great service, will definitely come back! The food was excellent as well.
Very good food. It was quick service but it could be because of the social distancing. Never disappointed when I dine here
Excellent food and service. My favorite lasagna bolognese and the chicken scalappini!
Always happy to go to this restaurant. Will go again.
Arrived early and happy to accommodate Us. Entire staff working hard. Thanks so much for Chris our awesome server👍
Restaurant was great! Service was Great! House Wine was perfect! Food was great and fast! Had a nice evening there!
Food was not good, we won’t be going back.
Good food. Prompt and friendly service. Will go back.
Great experience and time at dinner with my friend. We will be back again 😊
Good service and food!would recommend to anyone food portions were large
My server attended to all my needs. I was a a very pleased customer.
Good service and good food
Service was excellent!
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OpenTable ダイナー207名によるRomano's Macaroni Grill - Cerritosの評価は4.3☆です。