Romano's Macaroni Grill - Oxford Valley
Great service! Missing Cruncy Lombardi - please bring it back! Also, there are no longer papers and crayons at the booth tables. We were very happy to get an exception upon asking for it. We love your traditions - please being them back :-)
Easy to forget that this is a chain restaurant. Our server, Carleigh, was wonderful— knowledgeable and friendly in addition to being an excellent bartender (my Italian Mule was the best I’ve ever had!). The food was terrific - highly recommended their bibb and blue salad as well as the crispy artichoke appetizer. Look forward to going back again!
Great food and great service. I love this restaurant. We come here a lot with our kids. Drawing on the table (even for my 10 year old) keeps them entertained the whole meal. Excellent meal.
Valentine’s Day dinner.
The Valentine’s Day special is amazing. So much food for the price. Everything from the starter, soup and Entrees. The server Ferg was so friendly and classy. Made this experience is so pleasant.
Had the Steak and Potatoes with Tomato Basil Soup with a cranberry splash.
The misses had the Frose drink with Fried Artichokes with chicken parm with capellini pasta.
Dessert was an amazing tiramisu.
We will be back. Thank you
Great service, we had a great time. Our server was good and the food was excellent.
notice potions were less than usually
and prices were higher
I wanted to really like this place, as I’ve dined at and enjoyed other restaurants in this chain. First, the host said I didn’t have a reservation. Even after I showed him my confirmation text from OpenTable, he was a bit dismissive of it. He sat our party of 4 at a small table, but we soon asked the waiter if we could move to a booth since it wasn’t a busy night. The waiter was very accommodating and nice, but geez...the service was so slow, and he wouldn’t clear the plates. We even stacked them and put them at the edge of the table. It became comical to see how many times he would stop by and still not pick them up. Again, it was not a busy night! On the plus side, the entrees were really good! The desserts however were mostly sad. The tiramisu was the exception as it was delicious. The sticky toffee pudding was so dry and barely warmed. The chocolate cake tasted like...the frozen Pepperidge Farm cake. But much drier. Macaroni Grill used to have the most amazing chocolate cake. Sigh.
So come for the pasta entrees and Parmesan truffle fries. But not for great service or the desserts.
The restaurant was very crowded and the reception was only taking reservations. They were behind schedule and I decided to sit in the bar area. The service from Emerson was phenomenal and he treated me like a queen. The wait was an eight, the food was a nine and the service was a ten.
Lucianne was a great server!!
Not very crowded, seated immediately. Apps were awesome-mozzarella, truffle fries and mac and cheese bites. Entree (special-spaghetti carbonara) was ok but. It creamy enough imo...My friend liked her truffle mac and cheese and pumpkin cannoli for dessert. Server was very understanding of us being there for quite some time chatting and taking time ordering. Another bonus-they now have Pepsi products which I love!
It was Great
My husband and I had a great experience. Food was great and Amanda is an awesome server! She was very attentive and friendly. We’ll definitely be back!
Food was just ok. Not many people there that’s why noise level was low. Our server was very friendly and the wine good but we won’t be returning any time soon
we had a lovely time our server Ferguson was excellent and food was awesome we both had nothing left on our plates.
Restaurant was dirty and food was served cold. Server was pleasant but overall poorly run restaurant. The parking lot being 1/2 empty on a Saturday night should have been a sign.
Missing the crunchy Lombardi salad - please put it back on the menu!
Please stop having the servers crayoning their names on the tables, it devalues the experience to that of Denny’ or Red Robin.
Reservation was for 8:15 so it wasn’t busy but the waitress kept coming back. Felt like she and one other waitress were the only ones taking care of tables. The other two just kept walking around dropping things. First drink order, then back for appetizer order, then back for dinner order... then a very long time for the food to actually arrive. Can’t imagine what it’s like during the regular dinner hours when it’s busy.
Great Italian restaurant that handles allergies professionally. Food is amazing, service above and beyond. Our son has serve allergies and they handled it with the utmost professionalism and care. Would highly recommend for anyone with kids and especially if they have allergies as they will make sure the food is handled so there is no cross contamination.
Upon arrival it took longer than it should have to get seated. Our waitress brought us water and then didn’t return for 20 minutes. Once we ordered the food did come out very quickly. We ordered shrimp Alfredo and chicken Parmesan. The shrimp Alfredo was very good, but the portion was small for the price. The chicken parm was burnt on the outside.
There was no AC they had portable ACs sitting in the doorway to the bathroom with piping to areas in the restaurant. It was not even busy and the waitress had to be asked multiple times for things. She kept apologizing but it was hot in there and we kept waiting on drinks. The food portions were so small and salty compared to other chain restaurants. No manager was seen and apparently they had no bartender on at the time.
We love Macaroni Grill. The coupons keep us coming back. Our last coupon was for 25% off! The Pollo Caprese keeps getting skimpier and skimpier. The chicken is very smaller and thin. I've always gotten it and it used to be 2 pieces if thick chicken. Now it's one piece the size of a palm and so things dried out. Please improve on this.
The AC was broken, they did not notify us when we arrived, only when we asked why it was so warm. to make matters worse, they sat us right next to the open kitchen in a half empty restaurant, instead of keeping people away the hot kitchen. they also did not open any doors to try and let some air in. the food was Ok, but took forever, we were there for an hour and 40 minutes for 2 pasta dishes and a kids pizza, ruining our evening plans. When we were walking out, a company arrived with a portable A/C. very disappointed in the overall experience.
The waitress was good but the food was disappointing. On Fathers Day weekend, it was not crowded at all but the food explains why. The brick oven was broken so no pizza. Frustrating
Service is lagging , waited so long for things. . 20 min after placing our order we learned that one item run out and they asked what to replace it with. We will. Pt GPS back for a while.
My water glass was sticky. My husband’s silverware was dirty and replaced with dirty silverware. The salt shaker was so sticky that I was afraid to use it. My salad was supposed to have kale, celery and chives in it(watermelon salad) which were omitted and replaced with olives. Disgusting! I will never go to another Romano’s Macaroni Grill.
Poor bar and kitchen service. Waitress was ok. I won’t be recommending this to anyone.
Waited awhile at our table and finally had to go back to the host to ask when we would get our server. Waiter was nice enough, but definitely needed more training. Seemed very new and nervous, but he did check on us multiple times to check on beverages, etc. Food was pretty mediocre. The truffle mac and cheese was bland. Someone in our party got the salmon - it was very dry and the rice that came with it was very spicy. Overall, not a great value. Would have expected this quality of food from a Friendly's.
I made a reservation as it was Mother's day and figured it would be busy. When we arrived we were told a 20 minute wait. I made a reservation so we shouldn't have to wait 20 minutes for a table to open up. My mother walked back over to the hostess stand and said something to the hostesses standing there, we were seated in about five minutes. Our drinks were very slow to come to the table after ordering, pizza oven was not working but nothing was said till I tried to order a pizza, then what I ordered was entered wrong so no chicken was put in my pasta. I didn't send it back because I didn't want to wait for another to be prepared while the rest of my family ate. In the end we paid $120 plus tip for a not so great experience.
Brunch was really good
Mothers day flowed nicely
Price was reasonable
Server was very slow and disorganized. It seems like she forgot about us so it took very long to order, for her to bring the order to the table and to return to see if we needed anything.
Service was slow, food came out cold had to be sent back.
Great meal with family. Shrimp, steak, lamb shank all delicious. Lamb shank is a rare find on any menu, so good.
This is the second time having dinner with family at this location. Our server was friendly and attentive. Positive feedback from family members visiting from the southwest.
We used to love Macaroni Grill, but this once in a long time visit told us why so many have shut down. With so many great, authentic, Italian restaurants around our area, to pay over $80 for two adults and two children on entrees with no appetizer or dessert, and just two drinks ... for chain restaurant quality food just doesn't make sense. The drinks did not contain the amount of alcohol to justify the price, the restaurant itself was baron, even for a Wednesday evening, the food was average, and the service was adequate. All of the above would be better accepted if the bill for the experience didn't surpass those local Italian eateries where the food is homemade and the service personal. I say the above disappointedly, as we used to enjoy going to these restaurants in the past, but now don't have the occasion to do so as often since all the one's around us have closed down.
Ferg is an excellent server. Service was fast. Will be returning again.
Excellent food, excellent friendly service. Decent prices.
Great atmosphere.. out waitress was very pleasant, helpful and had great suggestions.
First time there & we loved it! Our waitress Jenna was awesome. Will be back again