Romano's Macaroni Grill - Huntington Beach
Excellent food and service. A little noisy.
It was great place to eat with your whole family and friends,the price is not too expensive.
The worst service I’ve ever experienced. We had the friendliest waiter, but he came around so infrequently and brought out a cold pizza that we had to send back (presumably because it sat for too long before being brought to me). Got extremely impatient at the end because he took almost 10-15 mins between coming in to check. Don’t go here unless you like wasting money on mediocre food and terrible service.
Our server Cortney was great !
We were seated quickly but waited 15-20 minutes at our table for a waitress. No one came so my husband got up and asked someone. A waiter came over, apologized for our wait. He brought us waters, took our drink orders, then we waited another 20 minutes for them. We were there an hour and 15 minutes before we received our appetizers. My husband and brother in law had to go get someone for balsamic vinegar, Parmesan cheese and then to go boxes.
We were bummed.
It was busy which was expected. Food took longer which is also expected for Valentines Day. I think what took even longer was the Calamari appetizer looked great but tasted like burnt toast. I think the oil they were using was burned or rancid. The waiter was very apologetic but I’m not sure the message got passed on because the replacement was the same. Eventually we changed appetizers and the peppers were great! The waiter did offer us some soup and salad on the house for the wait which was nice. He was so busy though we only got drinks refilled once by another waiter. By the time 2 1/2 hours had passed we had to leave to relieve the babysitter so we had to take dessert to go as it hadn’t arrived. We tried to pay the bill and go but even that took way longer than expected. I know big places like this are always busy on big holidays so I don’t fault them for that but I think next time we will just stay home and have dinner. Maybe beefing up staffing would have helped.
Took 2.5 hours to get our food on Valentine’s Day. Still had a decent time but....
The only thing I liked was the lobster ravioli
I might come back here but I'm not sure since the service wasn't so good at all
It took a while to just get water
Terran our server was very nice and attentive. Reservations accommodations were prompt with practically no wait time
Good food reasonably priced. We enjoy going here on a regular basis. Consistent, clean, friendly any efficient service.
Food was horrible. Service was poor. I would not recommend this restaurant and I will not return.
We went here for Christmas Day dinner. It was busy, but the staff and especially our server were friendly and attentive. There were three of us, and we all ordered the special prix fixe meal, which didn't disappoint. I had the chicken parmesan with angel hair pasta, which was delicious. This was our first visit to this particular Romano's, but it was as good as our experiences at other locations.
Awesome staff! Good food. Great place for Christmas dinner.
excellent service, food no long wait times Beatriz our server was excellent and knowledgeable
The service from when we walked in the door was exceptional. The menu selections were varied and numerous. My eggplant parmigiana was delicious. Our waitress was charming and attentive. To my surprise my bill was half of what we expected. Truly an excellent value. I would recommend Christmas Dinner to everyone!
Our server Noelani went out of her way to make sure we were happy with our order. As it was Christmas Day the restaurant was very busy and the kitchen did get bogged down; but Noelani kept us posted. The food was very yummy down to dessert.
the wait for the food was extremely long. The wait staff should have been more attentive, offering more bread or something else. The management should have organized the cook station better.
Haven’t been for awhile. Food has gone down hill. Don’t think unless they improve will be going back. We bought a lot of food on a to go order about a year ago. Got home missing like 3 things. Should have learned. Use to be good. Waiter was very good
A little sad to see a restaurant that at one point was good spiral downhill. Our food took 40 min to come out. My friend food was cold when it came out. I order a glass of wine and waited 10-15 min. It was not busy not a busy night but definitely understaffed. The server could had been more attentive.
Under staffed. Our meals came out at separate times, ten minutes apart. And one of the meals was burnt. We were not offered refills even though we ordered the all you can eat soup and salad. We will not be coming back, very disappointed.
I had not been to Macaroni Grill for about 10 years and chose this restaurant to have a celebration lunch with my family for an early Christmas. Our server was excellent and attentive, kind, helpful. However, I must say that the food has gone way down hill! The cream sauce tasted like something from a Costco jar. Honestly, the food used to taste like good, made from scratch Italian food. Very disappointing. I won’t be back to this restaurant chain. Like with Chili’s Restaurant, and Cheesecake Factory - these restaurants cut costs with the food (which is WHAT we go out to eat for) and in the process wonder why sales are down!
Birthday dinner and sold out entrees. Took two hours to finish.
Great food and service!
our waiter was great but the kitchen staff was underwhelming. We arrived at 7 PM for Thanksgiving and they were all out of turkey!!! Our waiter said we would need to wait for drinks/water to arrive as they had no clean glasses. Took about 10-15 minutes for the drinks to arrive. Food took about 25 in total. Was hot when it arrived so it wasn't the waiters fault. Kitchen was understaffed and not able to handle the crowd. When we arrived the place was about was 2/3 full with lots of dirty tables and they weren't busy during the hour that we spent there. Poor management planning for the event but the food was good
Made reservations for Thanksgiving and confirmed days in advance we’d be having their Thanksgiving meal. When we arrived to order were were told they had run out of the Thanksgiving meal and we’d have to order off the regular menu. This was beyond upsetting when our entire family had chosen to come to enjoy a Thanksgiving meal. We complained to the manager and they offered us appetizers on the house which was appreciated but could not excuse the failure to deliver the meal we had all come here to have. To top it all off, the food I ordered was delivered to the table cold. Coffee was also cold and needless to say the entire experience was bad. We all left the restaurant displeased and unfortunately will not be returning again.
Went for the Thanksgiving special dinner and after we ordered and were served the first course, the manager came to us and said they ran out of turkey.. He gave a lame excuse that they couldn’t predict how many people were going to order turkey. They gladly took our reservation for the special but had no way to serve their special THANKSGIVING dinner. We were asked to pick a different entree. I did request my dinner be comped which they did. I’ll give them props for that. My substitution was very good. Unfortunately the service was very slow which was something I have heard about this place. All in all they did the best they could but I will not go back.
Yes but not for the Thanksgiving Turkey special meal!
The Thanksgiving advertisement showed roasted sliced turkey with cranberry sauce, stuffing, gravy etc, with desert.
The actual turkey was processed and thinly sliced. The family rejected the dinner at $24.99 and ordered off of the menu.
We love to dine out at the Macaroni Grill in Huntington Beach. The ambiance and scents of Italian cuisine are amazing! I love to watch the chef's in their element and the staff is always very welcoming. I can't say enough and am looking forward to going back soon.
We really enjoy the Wednesday lunch special.
Tarren is very attentive & provides excellent service. He keeps your water filled, makes sure there is enough bread, & comes by the table often enough without being disruptive.
Had a good time with family. One hiccup in that one of the orders didn't get placed with the others. The inconvenience was credited on the bill.
We regularly enjoy the mid week special. On this trip we had a minor issue which was immediately handled to our complete satisfaction. The food and staff are outstanding!
Our server was really great she always check on us if we need something and her recommendations are excellent but I tried to make my own choices on the spaghetti entree and it was not too good but the service was excellent .
Service was awesome and food was wonderful! Monserrath was so accommodating and really helped us with our very special food needs!
Karin was so attentive and seemed to know what we needed even before we asked!! We will certainly ask for her as our server next time.
Bad food . Bad service .
This is an OK place. They sat us in the bar area, yet the service wasn't great. My soup arrived almost cold, and then the replacement, piping-hot soup arrived towards the end of the meal. Granted, they did take the soup off the bill and provided us with some complementary desserts. But I would have preferred to have hot soup before my meal.
The server was awkward and weird. Didn’t even offer dessert and took too long to bring one person a glass of wine but otherwise the food was good