Ruth's Chris Steak House - Philadelphia
an 11 oz cut of tender, corn-fed midwestern beef
sliced filet, béarnaise sauce, garlic bread, fries
Lobster Mac & Cheese
tender lobster, three cheeses, green-chile sauce
This is a steak house. Perhaps they should be able to cook a steak medium -pink middle.
Service was great was seated right away. Food was delicious and hot. Temperature of the restaurant was a bit warm for me but other than that i will be returning
My first time at this restaurant. It was an overall good experience. Food was great. Service was great.
Was a nice place to have a great steak with my husband.
Our waiter wasn’t that good
We had to send back food due to it not being made to satisfaction
Our alcoholic beverages was watered down
Not happy with my husband birthday dinner
Vernon was our server and he was outstanding!
What I will say first and foremost is... immediately Me and my fiancé walked in and noticed that they were deliberately sitting the African American folks toward the back dining area. Their were plenty of Caucasian people seated in the front but none where we were. It was so blatant! I couldn’t believe it. I love my people so that’s ok! But that was the first strike. The Second strike was the food. Now this was my first time dining there and I had heard nothing but great things about the place and food so you can imagine that I was looking forward to it. Well... I was highly disappointed to say the least. I had better food at Friday’s. Honestly. I wanted it to be a great first experience but it just wasn’t!
Great experience the side dish of lobster Mac and cheese was very dry I was very disappointed,
Our server Steve was the best! Great personality and outstanding service! Paul the manager came by twice to see how our dining experience was. The hostesses accommodated our requests for a private anniversary table and even sat us early. Thank you for a wonderful evening!
Had an absolutely wonderful dinner here. We were celebrating a special birthday. Staff, service, and food were fantastic including a special surprise for the birthday boy. Expensive but worth every penny.
Well it was ok it took them a long time to sit us even tho we had reservations. It also took them extremely long to bring the food and the drinks
Isaiah, our waiter was amazing. Paid attention to details and recommended great dishes.
Quite a raucous crowd. The food and service were excellent. Very good birthday celebration! Staff went above and beyond.
Loved the experience me and my girl can’t wait to go back again.
It was a nice experience, however there were two bugs crawling around near our table and another customers table as well.
What you described concerns us and we would like to speak with you directly. At Ruth's Chris, we pride ourselves on providing all of our guests with outstanding hospitality and what you describe is not consistent with our standards. Please direct reply with contact information, including your name and phone number, so that we can reach out and learn more. Thank you.
Waiter sat us down and didn’t come back for a hour
The food wasn’t cook like i asked things where watery etc
The experience was just disappointing
We appreciate you writing about your recent visit with us. Guest satisfaction is of the utmost importance to us and your feedback has been shared with the local team so they can work to improve. Thank you for providing your feedback.
My husband took me for my birthday. It was amazing! I loved the food, loved the service, and everything about it. I told him this is my new favorite place to go to now. Definitely will go back!
Food was excellent, had the lobster bisque followed by the sea bass. Very good! The service as ok, I feel that the team is understaffed causing them to cover a lot of ground. And seems like the hotel is funneling traffic thru the restaurant, so makes it seems a little busy/crowded thru the bar area. Small outdoor area but inside is more of a vibe. Hopefully they will be able to staff up for the summer.
Everything was great food was delicious waiter was nice and treated us well. My only complaint was that they added a drink that we didn’t order that was $15 and we didn’t notice until we were half way home. I guess we should have paid closer attention to the bill.
Everything was perfect!
They made my birthday AWESOME!!!!
So I eat out every night of the week due to my travel job to frame my response. I haven’t eaten at RC for about 20 years because the last time I ate there they served the steak on a hot platter which is great but they didn’t tell me they added oil on the steak on which I burned the heck out of my mouth on first bite. Ok, stupid me. I have been on assignment in Philly for 7 weeks and enjoy lamb chops and have had great ones across the street at Harpers Garden. Harpers though rotates their menu so I thought I would give RC a try. Well, $52 for 3 med sized chops and a $19 add on lobster tail (3 total bites with) was waaaaay over priced especially for the small portions. Then the hot oil, I was ready this time, totally masked the flavor or they just weren’t great chops. Ordered them medium but specified wanted pink not rare red. They were Medium to well done. I will not return ever due to price, portion and quality of flavor and prep. Sorry
RicknJan, thank you for your review. We are very sad to hear that you did not enjoy your most recent experience with us and we will work with our local team to improve. Thank you for your feedback!
Food is always great here. Had an amazing dinner with my daughter for Mother’s Day.
Very Good. Food is great. Nice atmosphere, drinks are great too
They were overwhelmed bc of Mother’s Day . Manager was nonchalant about the horrible service and our order & drinks being messed up. Never again!
Thank you for your candid review. We hold ourselves to the highest brand standards for both food quality and service we wish we'd made a better impression. Your valuable feedback has been shared with the local team for review. We appreciate your feedback and hope to welcome you in again soon.
Wonderful servers, great food and great ambiance. They treated my husband great for his birthday and I appreciated the service.
The waiter was ok but seemed overwhelmed. My crab cake was not hot as if it was on a 500 degree plate and had to be warmed up and my asparagus were burnt and had to be prepared over. My steak was perfect!! And I enjoyed the birthday cheese cake with the fresh berries. It was overall an ok experience not my first and not by far my best experience but I enjoyed my night with my sisters.
Thank you for your honest comments. We are sorry to hear that you had a less than favorable experience. Your feedback is very important to us and essential for our growth, not only at this location but also as a brand. Your comments have been passed along for review and will help us improve moving forward. Thank you!
Nice scenery but the food really didn’t have any taste. They servers were nice though.
Will not return to this location....
The servers went beyond the call of duty when these ladies with these uncivilized kids came in. Kim held the rowdy kids and tried her best to keep to get some food and drinks immediately to silence them.
I ordered a drink at the beginning of my meal my server forgot he brought it at the end of the meal I had remind him I also ordered food to go my server also forgot to put that in that’s how I was gone pay my sitter
I love the service here
My amazing wife enjoyed every bite
A just because dinner was scheduled
Our reservation was at 9. Did not know that was their closing time. My usually incredible filet was overdone and tough. Not at all the quality I’m used to at Ruth Chris’
Food was good
All of our food was prepared perfectly. Isaiah's service was spot on and his suggestions were delicious.
Food and drinks was amazing as always
The restaurant was not what we would expect for a typical Ruth Chris experience. It was very dirty, our starters and salad came out almost instantly which made us wonder if they were sitting somewhere already prepared. The baked potato was cool to the touch. We will not go back to this Ruth Chris again. The waitress was attentive and nice and I would suggest she find a new establishment to work at.
While we do agree that our servers are great, we want you to be equally satisfied with every course of your meal. So we can work to make things right, please reply to us with your contact information, including a phone number, so that we can reach out to you directly to discuss your concerns. Thank you!
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OpenTable ダイナー1063名によるRuth's Chris Steak House - Philadelphiaの評価は4.3☆です。