Service was horrendous. Don’t go. They were out of all fish except ONE. The manager didn’t know basic steak sauces. They didn’t know a dirty martini. Don’t bother
It was great ! Loved the steak and our waitress was phenomenal.
Bustling bar scene on a Saturday night. First diners for 7 am reservation. 20 min before we had water and drink ordered. Rather ignored in favor of those in bar and outside. Russian potato salad served in nesting doll was best thing we ate. Interesting tasting menus offered (2) but selections on each were odd. Main courses: Speciality Iberian pork and rice dish made with cinnamon was pure disappointment. Four bite sized pieces of pork atop over cooked rice which resembled a miserably attempted risotto. The dish was so over salted it leaned towards inedible. 2nd dish of Turbot and rice was also awful with the rice served in a small oblong tray and was incredibly fish flavor forward and competed for the attention of salt to win the takeover of tastebuds. The fish had the trifecta of bones, skin and fish scales that resulted in a 23£ choice left almost in its entirety to be returned to the kitchen’s garbage bin. The croquettes albeit present in a charming way were a choice of three beautifully fried shapes with gelatinous, over salted tasteless goo that squirted out when cute in to for eating. Wine list was good and the smaller upstairs dining room quiet until 9 pm when it filled with eager diners all whom would have the attention of the one waitress who ya served us. With all great choices in Madrid to eat this one can be overlooked for another in order to fulfill both expectations and ones belly.
Food and service were amazing in this beautiful location!
Excellent food, the meat was very well prepared and with great taste. Good service.
Rude staff, expensive and with out taste!!! Unclean tables and toilets.
This was New Year’s Eve dinner changed from a normal booking through Open Table to a fixed price menu that had to be paid up front. Food was excellent, atmosphere too quiet for the event and restaurant not full, but most disappointing was to be told to vacate our table before we had finished as the second sitting was arriving. At no stage had we been informed directly or through OT that there was a time limit. Service started slowly then courses came too rapidly and we realised why, when having sat down at 19.40 we were asked to finish up at 21.00.
La comida deliciosa pero el servicio era
Service was gracious. Food without compromise. Highly inviting environment.
Will recommend without hesitation.
We had a great time! Everything was amazing! Would definitely recommend to our friends!
Great meat !
Excellent wine list
Food was very good
Fantastic food and service. The steaks were very good.
Fantastic food. Steak was world class, wait staff were very friendly and more than happy to accommodate non Spanish speakers. Definitely go if you can!
La carne es espectacular así como.loa pinchos. Y la ensalada de la casa de lechuga y cebolla inmejorable. Volveré las veces que pueda.
Great food and amazing experience. Highly recommended.
Magnifico. No hay otro calificativo que lo valore. La atención fabulosa como siempre. Meatlovers in Spain... you better try this one
The thing they specialize here is beef. Aged beef. Cooked bone one to an incredible seared outside but totally rare beef on the inside. After they sear the meat this way, they cut it and present it to you at the table. You can then ask the server to bring the meat back onto the grill to finish cooking to a medium rare if you prefer over completely rare inside. The salad we had was very fresh and bright. The staff are very friendly and go out of their way explaining the entire Sagardi system of cooking.
leckere baskische pintxos, frisch zubereitete gerichte, sehr guter aufmerksamer service... alles bestens!
It was a great experience, very helpful and friendly waiter. Upstairs looked very classy but we chose downstairs more like bar area - to watch the tennis on the big screen. Can't be many places you can eat a 5 course tasting menu and do that! Food was very tasty. Very nice red wine even though we ordered the cheapest! The food was quite simple and good ingredients, not much mixing flavors and textures - the ingredients are generally presented alone e.g. Chorizo, Cod, steak, cheese did come with nice jam and walnuts though.
Very friendly & helpful staff. Food & wine were excellent
What a wonderful experience. The food was fantastic. Order anything beef. You will not be disappointed. The waiters were very kind and speak multiple languages. They made excellent recommendations and were very nice to our kids. Save room for the cheesecake which is the best I have ever had in any city, including New York. This is place is a must! The food was great and the service made us feel at home. Muchas gracias!
Truly awesome beef dishes
Meat was el primo
Amazing meat !!!
Great service and great steak. Best service I’ve experienced in Europe.
Amazing history behind the food and it was sensational one of the best steaks I have ever tasted
Amazing food- really brought two companies together
The service was outstanding. Very attentive. The steak was one of the best we’ve ever had. Kid friendly also. We liked that they had a 730 reservation which was earlier than most places in Madrid. Highly recommend.
The place is very nice, Ramon was an outstanding hosts, and the food was unique and wonderful.
Fantastic food, service, and ambience. Would definitely return given the chance!
Christmas Eve family celebration was wonderful. Excellent and attentive service. Fresh foods cooked perfectly. One of the best meals any of us have had anywhere. Complimentary sausages plus great appetizers and bread. Monkfish and ribeye main courses. Wonderful desserts.
Excellent meat. Very nice servers. Good wines. Nice and quiet upstairs.
My niece and I came here on our vacation to Madrid and had a spectacular meal. The matured beef is not to be missed -- I eat some very fine steak in my home city of New York but there's nothing like it to be had in the US. Other Basque dishes were also delicious. The staff were unfailingly solicitous of our comfort.
This is, without exaggeration, a meal I will remember for the rest of my life.
Me desilusiono mucho. No pienso volver. La carne bastante salada y mal estado de putrefacción para mi gusto y olor. El tomate escalfado bien. La chistorra un poco cruda.
This is a great restaurant. The wait staff was super friendly. They offered us a ‘surprise” menu where they selected the food on our behalf, and it didn’t disappoint. Each item was unique and delicious. The aged steak was one of our favorites. The atmosphere was casual, and pleasant. The only thing that would have made this place better is outdoor seating. I highly recommend!
Great food. Amazing service. Warm atmosphere. We had lunch on a Sunday as part of our family travel across Spain....after having lost my glasses in the cab that took us to the restaurant. Fantastic place to eat basque food in Madrid. A family business so the staff does care about your eating experience. My twin boys loved the food and asked me to come back during our short stay in Madrid. Highly recommended. Try the txiztorras, chuletón and pimentos. Greetings from Brazil!
It was wonderful experience in all aspects. The food was delicious. Christina who served our table was wonderful. She explained each dish that we did not understand and made recommendation on what we should order including the portion so we don'r waste food. I can't wait to go back to Madrid and go have dinner again.
definitely recommend. The basque-style dessert (forgot name) was a liitle bit similar to tiramasu in build and had a creme brulee type crust on top.
Best part was the staff. Two weeks in France & Spain and this was the friendliest staff anywhere. Very attentive & explained the many options and dishes we were not familiar with. Entire staff was great & Juan was particularly helpful & friendly
Con gran expectativa llegamos al restaurante.
Decidimos cómo plato fuerte un chuleton de rubia gallega.
Nos dieron el del carro de muestras. 1.25 Kgas para dos personas, oreado y llego frío a la mesa.
Creo que tienen mucho por mejorar.
OpenTable ダイナー40名によるSagardi Castellanaの評価は4.5☆です。