毎日の 12:00 - 15:00 17:30 - 22:00
Was a lovely atmosphere, all of us girls had a great time! Food was tasty. Only issue we had was having to ask numerous times for them to bring over a vegetarian menu for my friend and it taking a long time for them to get it.
Food, service and facilities all incredible! I would definitely like to return at some point. And would recommend to anyone!
Food was lovely, service was poor constantly having to try and get our waiters attention anytime we wanted another drink, bill or to ask where our dessert was even though the restaurant did not appear to be that busy
I had amazing lunch for my 40th. The food was lush. The decor was excellent, I am really into my prints and had to have a selfie on the loo with the zebra print in the back ground.
Groups of people sat next to twos far too noisy, not greeted when we came through the door, sat waiting for 20 minutes even with a reservation plenty of tables free
Overrated, Price was too expensive for the value of the food.
Food could be more flavoursome.
Probably recommend a n evening visit for the ambience. Food pleasant and not overpriced. Overall very good and certainly interesting and different decor inside. However thought outside entrance was not very enticing and exit even worse. Those areas could certainly be improved
£30 for a dry steak and £32 for a dry piece of fried salmon without any sauce or flavour. Insanely bad for this price. Also the vegan option had no flavour at all. The mango chutney came in a plastic bowl, which made me feel like eating in a fast-food chain. Better spend your money elsewhere!
Apparently there was a happy hour at the bar when we arrived which we only found out when seeing a poster on the toilet cause no one had told us and there were no signs on the table or anywhere. Could have saved a lot of money on our cocktails. Also saw on a poster at the toilet that there was a steak + cocktail deal which again no one had told us and no signs on the table. Very annoying.
I went with four friends and we had a fab time! Will definitely go again.
Great place for a large group of friends. Would definitely recommend
Thanks, we hope you visit us again very soon!
I would recommend to visit and take it the ambiance of the place but for dining I'd certainly not recommend
Hi Kevin, thanks for your review. We invite you to email us with your experiene so we can improve going forward.
I was amazed, the food and service was great, definitely going to go again, I would recommend this restaurant to anyone, and the decor amazing and unique.
Thanks for your review! We would love to welcome you back again very soon!
My friends and I went to Shaka Zulu for dinner for the first time a week ago and I loved the decoration and how warm and friendly the staff were :-) The food was very tasty and out on time, except for the portion which was a bit too small for me to be fully satisfied and I'm not even a big eater. However having said that, I would definitely go back to eat there again and recommend it to everyone.
700 £ For 7 Peoples...
4Starter, 4 Bottle of wine, 7 Mains course and 1 Dessert,
Service really Bad, and waited more than 30 minutes between each order of wine,
We are really disappointed,
One of our friend was sick all night after the dinner ...
Not recommand at all
Good night out, still good atmosphere and music but the food wasn’t as nice as last time I visited and the menu wasn’t as good. Also before they sat everyone down stairs to dine and now we had dinner upstairs, where you don’t really feel like your having dinner in a restaurant, more like, your eating in a a club.
Thank you for taking the time to leave your feedback which we will pass back to the team to review going forward. We do hope you will join us again soon!
The service was very poor and impersonal. Also we were sat in an awkward place so the waiters couldn't really see us. The ambiance and food were great but for the price I would have expected more.
Thanks for taking the time to leave your feedback so we can review your comments going forward to improve. W do hope you will visit again so we can provide you with a warm welcome and show you our usual friendly service!
Food good ,service fantastic, venue excellent. Would I go there again??? NO. Thanks...
Thanks for the five stars!
Great restaurant, come cocktail bar turns into a club.. fab food and music and the decor.. still the best in London..
Thanks, we hope to see you back again very soon!
Considering this is a 'South African' restaurant there is very little SA food on the menu. The cocktails were so sweet we couldn't drink them, the food was ok but needed more seasoning.
Portion sizes were excellent, if ordering sides order one between two because they are big too!
Service was very good, ask for the discretionary 12.5% not to be included in your bil and pay the waitress/waiter in cash to ensure they get it
Thanks for your feedback, we hope to welcome you back again very soon!
Food very good and plentiful.
Took us a while to flag a waiter when we wished to order more drinks. The chap who was our main contact was friendly, but others didn't seem too concerned that we were left waiting
Toilets weren't great, with out of order handbasins.
Overall, OK value for money, but a little pricey for the overall experience
Thanks for your feedback which we will pass back to the team to review going forward for improvement. We do hope you will join us again.
Service took to long and we ordered a bottle of wine that we never got .then when we asked for the bill the waitress took a long time because she had to go take the wine off the bill and we were sat for while
Thanks for taking the time to leave your review, which we will pass back to the team to improve going forward.
Really great staff and security, very understanding
Thank for your top rating! We hope to see you back again very soon.
Food was great, club experience great, people was friendly and it was a good mix of cultures and personalities. Experience slightly spoiled by one security staff, he was extremely rude to my friend and to others. The manager of the cub on the day was dismissive. The head of security was a true gentleman.🙂
Thanks for your review, we are delighted you enjoyed the food and club and hope you will visit us again soon.
The only redeeming quality is that it’s is so bad it’s Laughable awful
Brilliant vibe. Loved every minute. Food was amazing and decoration was fab
Thanks for the top rating! We hope to see you back very soon
staff were yawning and looked so miserable. tried to put us on a made up table with no room, moved as i asked. sides didn't turn up had to ask twice. questioned that i said we were supposed to have a complimentary bottle of wine, took ages to get it. 1 drink, no starters 2 mains 2 sides for over £130 wont be returning.
Hi, Thanks for taking the time to leave your feedback, we are disappointed to hear of your experience which we can assure you is not the expected service we aim to provide to our customers. We deeply apologise and hope you will visit us again, so we can show you how we usually do things. We will pass your comments back to the team to review to ensure standards are improved going forward.
It was very cold in the restaurant and there was such little choice on the set menu. I had one bit of salmon which was too small to fill me up but the sides were too expensive to want to buy any! The scene was all very nice and interesting but couldn’t really enjoy it because we were cold and hungry. No one was particularly friendly, the atmosphere was quite dull and generally an underwhelming experience.
Hi Leah, Thanks for taking the time to leave your feedback. We are verydisappointed to hear of your experience which is not a tru reflection of Shaka Zulu- we will pass your feedbak back to the team for review and thank you again for taking the time to leave your review. We do hope you will join us at a later date and so we can show you how we usually do things!
My party of 6 all arrived on time for our 1.30pm booking. We was greeted by a very frosty lady at front desk who was really unwelcoming. 2 of the group arrived early & were having a cocktail at the bar. They were told it was Happy hour for the afternoon and the cocktails were £6. When we arrived just at 1.25 we was told we had to go to the table straight away which was fine but it was said rudely and we were marched to the table in what was a practically an empty restaurant. Our friends told us about the cocktail offer so we all ordered a cocktail each at the table. The waitress didn’t mention that if you order a cocktail at the table happy hour isn’t applicable. Our starters came well before our drinks. At the end of the meal we got a shock as the drinks were double what we had expected and it was only then we were told about the price difference at the table. We felt we had no option but to pay but really felt ripped off. Had this been explained when we ordered we would have chosen something else. £14 for a Bellini I think is a complete rip off. So no none of us would go back and I definitely wouldn’t recommend. This should have been my birthday lunch but it was a nightmare to book in the first place as the phone is never answered and turned out to be just as bad as your telephone service.
Hi Joanne, thanks so much for taking the time to leave your review- we are disappointed you did not receive a warm welcome like you should have and that the happy hour offer was not explained properly to you. We will pass this back to the team at the venue so this can be communicated to guests in the future to ensure this does not happen again. Please do let us know if you wish to rebook so we can show you how we usually do things and offer you a welcome cocktail on arrival as way of apology.
Overpriced and extremely poor customer service from the reception desk (they seemed to not be on talking terms very awkward and rude to each other and to us) - will not be going back!
Hi, thanks for taking the time to leave your review- we are extremely disappointed to hear of the service you received and apologise profusely- this is not a reflection of our standards and we will look into this further.
Went on Sunday night so was quite quiet. However still had a really good atmosphere and the whole experience was great! Waiters/waitresses were all very nice and were quick.
Thanks for your review, we hope to see you back again very soon!
Was lovely . Good service
Thanks for your review, we look forward to seeing you again soon!
We were late (due to the trains), we were trying to call the establishment over and over again but continued to get the same message that the reservation line was closed. It was impossible to get through to the actual restaurant. When we arrived they still seated us, which was good. Food arrived very quickly and was excellent, there were no complaints at all. We noticed that we were not served by the same person each time which must be really hard to police as you would think that you may be overlooked but the staff seemed to work really well and see when you needed something. We joined the club after and had a little boogie, the only complaint with that was the DJ was a bit sporadic. He would play too many different styles of music in one block, if he played 1 style at a time, maybe a 4 or so songs from each style, the evening would flow more. Other than that, we had a lovely time and would return.
Thanks for taking the time to leave your feedback, we are delighted you enjoyed yourself and hope to see you again very soon!
I had booked Shaka Zulu for valentines through Wowcher, 3 course meal with a glass of fizz for £49 and made a note of this when I made the booking for half past 8 on the 15th February.
When we arrived we were seated by a friendly face and advised the waitress we need the set menu and we were told to go and ask reception as they need to process the voucher through the booking system. In the meantime I had ordered a bottle of Duckitt Merlot, our favourite wine. We were then told that the timings of the deal were between 5pm and 7pm, the times listed on the Wowcher booking was 5pm-7am (I assumed that this just meant all night and it didn't matter that I had booked for 8.30pm.) If this wasn't the case I'd expect one of the three people who are on reception to contact me to say the time was wrong and I can't use the voucher.
We were then told for the inconvenience they were going to deduct the £49 off the final bill or we could have used the voucher another time, we advised that will be okay for a reduced bill. Myself and my other tried to ignore the fact we couldn't have the meal we had already paid for and tried to enjoy the evening.
We ordered the spring rolls to start to share which were soggy and tasteless, I then ordered the ravioli, only 3 out of the 10 on my plate were filled with mushroom, the others were empty or full of water. My partners rice was undercooked and rock hard.
We requested the bill and I then noticed that the wine we had been drinking wasn't what we had ordered, we received Duckitt Cab Sav not the Duckitt Merlot. I flagged this to our waitress who instead of apologising said 'Well why didn't you say anything before'.
The manager then approached our table with a terrible attitude, told me I was wrong about the voucher and advised that with the Duckitt range you get whatever is in stock, she showed us the bar menu which showed two varieties, Duckitt Cab Sav. They then took a further £10 off the bill.
Appalling customer service and food.
Hi, thank you for your feedback, we are disappointed to hear your experience which is not usual to the level of service and food we usually deliver, so we sincerely apologise. We do hope you will visit again so we can show you how we usually do things and apologise again for the service received- We try to maintain consistently high standards of customer interaction, from the booking procedure through to your in-house experience. Your comments will be reviewed to ensure standards improve
The food at Shaka Zulu was lovely and enjoyed every dish, but the restaurant on a whole was dirty from the worn out and heavily stained chairs and sofas upstairs, with sticky tables to the disgusting toilets.
The staff were disorganised, with a waiter putting plates on the table whilst we were trying to order from the menu with another waiter.
When we enquired about the variety of meats on the "King Sharer" the waiter had to get someone else to explain.
It was such a shame as the decor is amazing.
Thanks so much for taking the time to leave your feedback, we are happy you enjoyed the beautiful decor and food! We will pass your comments regarding service back to the team to review and apologise that our usual high level of cleanliness had missed the mark on your visit.
Was disappointed with the experience and was hoping for better. Waiter didn't take down order correctly and missed items but to be fair as the food was so disappointing was probabaly for the best. Overpriced for the quality of food received. Would advise to go elsewhere to have a better quality meal.
Hi Gary, thanks for taking the time to leave your feedback, we are disappointed to hear your comments and will pass your feedback back to the team to review going forward.
really nice atmosphere and food. lovely decor inside. quick service and friendly. would go back.
Thanks for your review, we hope to see you back again very soon!
Myself and friends had a good time at Shakha Zulu.
We are delighted to hear you both enjoyed yourselves and hope to see you again very soon!
Very good restaurant, beautiful setting, diverse choice menu, consistent good atmosphere. Maybe decrease the volume of music for the restaurant.
Excellent night club.
Thanks for the 5 stars, we hope to see you back again very soon!
We were sat by the exit where the smoking area was so it constantly smelt like cigarette smoke whilst eating and cold due to constant opening of the door. The food was below average, I had a steak which was mostly fat and a hair in my onion ring. We then sat and waited for the bill where no one acknowledged us, so we put our coats on. Still the waitresses proceeded to chat and laugh with each other. The restaurant was hardly busy so due to all of this I will never be coming back or recommend this to anyone I know.
Thanks for taking the time to leave your feedback, we are disappointed to hear you were not happy with your food which is not of the usual high level we deliver regularly or with the customer service. We will pass your comments back to the team to review going forward.