Our server was only on her second shift, but she was well informed of the menu & able to answer our questions.
Food is excellent and staff very friendly and efficient
Waitress was fantastic and helpful, food was amazing, we had "Feed Me" and it was plentiful, so much food. Cocktails were delicious. Only small negative, after desert was served, we couldn't find wait staff to serve is more drinks.
Wonderful evening just hot inside needed more ventilation
The food was great. It was my friends first time and they loved it
Excellent as usual. Service is always well organised. We go here regularly and its one of our favorites in townsville
We got the "feed me" option which was excellent value, with a great variety of delicious food, and the added fun of not knowing what you will be getting. Highly recommend.
Always amazing! Could not fault the service, cocktails or food.
Birthday dinner for a 10-year-old & family get-together for brothers (Townsville/Melbourne) & their partners & children. Delightful relaxing atmosphere and great food.
Food always great. Service inconsistent. Some staff great, others make you feel like they are doing you a favour serving you. The cashier even shouted at one of our guests. Drinks services always very slow.
Delicious food made all the better by sharing it with friends. Would highly recommend this place to lovers of tapas and share plates. Great menu to suit most palates.
Had an amazing time and the service and food was AMAZING! The music was a little loud but the experience was overall 10/10 :)
Always has been a fantastic experience for us and this time was no different. The only very small critic was type music played was a little out of place for the ambiance and the fizzy water is not fizzy - and so would probably best be not served at all. All minor stuff and hope this is viewed as semi positive (but honest) feed back for you guys to keep the restaurant tuned up.
We love what you do, so keep it up - which is our favourite place to dine !
Joe & Isabella
We ordered the Just Feed Me deal and there wasn’t a single thing we could fault! Just such a lovely meal!
We were dining for a birthday however unfortunately had to wait half an hour past our booking time for our table. However, the staff were extremely apologetic and empathetic. They did advise the party before us that there was a booking waiting so it’s not the staffs fault we had to wait. I would suggest that diners are reminded when they are seated that their booking is until x time (which does happen at other busy restaurants that have scheduled sittings). We were also given an extra desert for someone who didn’t order Just Feed Me which was very considerate. There was one staff member who wasn’t overly friendly, put water bottles down very hard on the table without saying anything and dragged furniture around very loudly- perhaps he was new. All other staff were super efficient and friendly. Th food was, as always, amazing and faultless. Every other experience we have had at Shorehouse I could not fault at all; despite this being our least pleasurable overall it was still pretty great.
The food was sensational - perhaps the best meal out I have had in Townsville!
Very yummy tasting plates. Highly recommend the Coconut prawn soldiers and Chicken dumplings. Service is efficient and food always arrives promptly. Great ambience.
Exotic flavor food. I ordered I enjoyed every foods. This time I found the sauce is little strong and hotter than last time. Manager is very considerable to choose a table. Because one table is strong sunlight and other is under the fan.He showed best table for our request. Beautiful food and service and ambiance
Our table was not ready when we first arrived but we managed to get a different table outside which was good.
Food and service excellent as usual
All round Fabulous and will definitely be returning
Excellent food and service. This was my 3rd or 4th visit. Been fantastic each time.
Vegan options are absolutely delicious! Cocktails are amazing and our friends from Melbourne were beyond satisfied with the meat and seafood options they ordered. Would highly recommend!
Food was amazing but very spicy which kinda wrecked it for me, found out afterwards that you can ask for no spice (didn't know it was going to be served with chillies on top)
Restraunt is beautiful and deck is amazing but was disappointed that we go seated inside just beside the cash register (booked over a week ago and marked it was a special occasion)
Could have been an amazing night....if only....
I went for my 21st birthday dinner. I had an amazing server who was extremely lovely. The food was absolutely amazing and overall made my 21st very memorable.
I live to see the day this place doesn't get a 5 star rating from everyone who dines here. As always exceptional. Attentive wait staff, well explained options, fantastic food .... you think it's expensive initially, but then they roll you out the door so full and so appreciative of a truly fantastic experience, it's worth every penny. Well done to you all.
We had the chef’s special which was varied and catered for lactose intolerant people. The staff were friendly and attentive and the dishes came out on time. The group thoroughly enjoyed the meal.
Had to ask 3 times to get someone to take a drinks order, to be told that the meal waitress would get a drinks waitress for us. Eventually came back to say she couldn't find one and took our order herself. Think more a staffing level issue than a waitress quality issue.
Entre came out cold, drinks took almost an hour to come out and time between courses was poor. Food always tastes delicious but overall experience has turned us off
Looking for a restaurant overlooking the strand. Then shorehouse is definitely for you. Excellent food and service would recommend
We were sitting at a picnic table down stairs which was nice and our food all came in good time. However the staff didn't want to take away empty plates when they delivered food and I was even tutted at for asking by one of the waitresses, even though I'd asked her to do that very thing on her previous trip down. I get we have to order at the bar but we're still paying the same as upstairs customers so would expect to receive the same level of service when it comes to clearing dishes or even just checking in on your patrons, would add a nice touch and not just be left to feel like we are out of sight out of mind.
The location was good.
The staff was friendly , efficient and not intrusive.
I was impressed by the fact that they took the trouble to find out our food likes & dislikes .
They were aware that I had a time limit ( plane to catch) and so made sure that our dining experience fitted to that time without being rushed.
Food was exceptional as usual, but staff still don't come.around to see if drinks need topping up, we had to chase staff every single time we wanted a drink. Saying that, all staff were friendly and approachable, and overall service was great, and o ce again, food was exceptional
Third visit & couldn’t be happier. Food & service are always exceptional!
Been here several times now and the staff are always so friendly and accommodating and the food is amazing! Love their cocktails aswell!!!!
Highly recommend! This place is located along the Strand and has a great ambience and vibe. We ordered the "Just Feed Me" option and received a selection of dishes. Very impressed with the food - everything was delicious and excellent value for money. We will definitely be back!
Always good fast service, delicious meals and lovely atmosphere. Worth the money every time.
Amazing food and great service. Reasonably priced and good share food!
Food was lovely and great portion sizes. We didn't have to wait long at all before our meals started to arrive at our table. A little disappointed with my Pad Thai as my egg was a touch burnt in places and the noodles just all stuck together in a big clump which didn't make it easy to toss the other ingredients through them.
We also would have loved another drink but the wait staff didn't come back to see if we wanted more drinks.
Fantastic atmosphere with great food and service will come back again
Food service could probably be a little quicker felt like quite a wait between ordering drinks and food
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