Southbound Smokehouse - Augusta
Made a reservation for 12, when we got there they had a table for 8 waiting and said we had to wait for another table to clear so all of us could seat. Not sure if they understand what a reservation is
Tried reservation since Hostess ignored us for 15+ minutes on last visit, still waited for 30 minutes after reservation. People who walked with us got seated at same time without reservations. Our waitress was very good but as usual sent one entree back as not as ordered. Ribs were the toughest I have ever received in a restaurant and not trimmed correctly. We really want to love this neighborhood place but it has gone downhill so far so fast that this was strike three. Needs better food and better management to be successful.
They were out of ribs so that eliminated 2 of the limited dinners on the menu. Ordered wings for an appetizer and a sandwich for dinner. Sandwich came out first and after questioning this the waitress explained they made a mistake. 1 minute later our wings came out. Didn’t see the waitress again until we were done eating. By the time we got to the wings they were cold
We came here for our wedding anniversary. The food was great and the servers were extremely friendly!
Not bad local spot.
Great service one server that payed attention to all of our party of 25. Great food. A little cramped , but luckily we like each other
Family get-together to celebrate a birthday.
Had the shrimp and grits and the smoked dry wings... both were fantastic! The rest of the food at this place is hit or miss.
The wings were awesome...Best I have ever had. Our waitress was really nice and personable.
Food was excellent. We had to ask to be waited on after about 15 minutes. We had to ask for utensils and small plates for sharing appetizers. The Nachos were cold. The cheese was cold and hard on top. We had them reheated and they were great. Overall it was good. I would definitely go back.
Great food! The smoked flavor was awesome! Service was a little slow, but excellent when provided. Live music started as we were leaving, but the band sounded great. Wish they had started a little earlier, but apparently they were playing until midnight.
Met a group of friends there for a celebration. I made the reservations for outside thinking it was for inside. When we arrived the hostess accommodated us by placing is inside in there private area. (We didn't even know they had a area where they host parties). We had a great time. The waitress was awesome and the food was great as usual.
Our table was ready and waiting for us. The food was delicious as always, great service, special order no problem. The only thing lacking perfection is the beer selection. Maybe add more from Restoration Brewery like "Jude"
Service was great food was awesome but for what I paid for a tray the portions could have been alittle but larger.
Great venue; great service. Thank you!
Would have like more entre selections on the "limited menu."
Why ask what kind of seating you want on a reservation if you aren’t going to pay any attention to it? The hostess did nut really pay attention when I told her we had a reservation. She sat us at a high top even though I had requested standard seating. She said that was all that they had. They weren’t all that busy.
Food was ok, but not as good as on previous visits.
No longer have waffle fries ( which were very good) but regular fries that tasted frozen. They also used to have a salad with strawberries which was no longer on the menu.
The menu at the north Augusta location seems to be more extensive and I wonder if all of their efforts are going to that location. The central avenue location was not busy.
The biggest issue was the rush they seemed to be in to get us in and out.
We ordered drinks. Then We ordered soul rolls as an app. It came out and was good. We ordered entrees a few minutes after the app came out and they came out just a few minutes later. We hadn’t even finished the app.
We were out of there 45 minutes after we sat down.
Didn’t make me want to come back
Sad because we have enjoyed southbound in the past
Food and service were excellent. We got there when they opened and were seated immediately and they had a table that would accommodate my husbands Powerchair. Saw a set up for live entertainment but we left before it started. If you like a sports bar atmosphere with live entertainment and great food this is the place to go.
Great service with good BBQ. A frequent go-to. Glad there’s now one closer at SRP Park.
Southbound has a solidly developed menu. The food we've tried on two separate occasions was really delicious! I wouldn't recommend the "homemade salsa" - it lacks any real flavor profile. Our waitstaff on both occasions were great - super friendly, attentive and efficient. The ambience is what you'd expect at a smokehouse restaurant/bar and night music event venue.
Overall, Southbound gets a solid two thumbs up. We'll be going back for sure!
I would say that the absolute best thing about this place was our server. Very patient and very accommodating and paid let us know that she was there for our needs. We will be back to see her.