Steam Whistle Biergärten
Only came for drinks with a friend. We had a good time. Beer was good, there was a special deal with beer steins I took advantage of. Happy to see that Steamwhistle has gone with an outdoor patio option this year.
Great service, great patio set up.
We like this place. It has special ambience, especially outside.
Service was slipping closer to closing. Took quite some time to get a glass of water or to see any servers.
We had a great afternoon. There was live music, food was delicious and the staff was amazing !
Always a great time! Will return again a and again! 🍻🍻🍻
Great experience, friendly staff. We wii go again soon!
Awesome service, awesome food, awesome scenery! Will be back!
One of the best patios in Toronto. Very friendly staff, great beer and very tasty food. We felt comfortable and safe. Tables were appropriately spaced, QR menus are a plus. Pretty well organized.
We will definitely be back.
Took advantage of the outdoor patio on a sunny, fall day. The service was warm and efficient. Beer, wine, pork hock and a kid’s menu?? I say, YES. Smiles all around... even in a pandemic.
Great lunch spot, and surprisingly great food for a brewery spot like this.
The patio is very well spaced out - felt safe the whole time. Food is always great and the beer is of course very fresh and cold!
There were A LOT of bees out on the patio ... A LOT.
The food was fantastic and the location is great! Tucked away off Bremner to feel like you're not in the City, but then your look up and you have the perfect backdrop of the CNTower.
Service was great. Kind, attentive and enthusiastic.
It was a very cold evening when we went (which we were not expecting) and the staff were very kind and understanding and the manager personally came over to check-in. That was a very kind gesture and having that personal touch really made us feel that the staff care about their customers. It may have been cold outside but the service was warm and welcoming :-)
I can't wait to go back ... hopefully indoor though as we enter the fall.
Thank you for a great evening!
A perfect quarantine patio experience. Picnic tables actually 2m away from one another, beautiful flowers and umbrellas on the patio. German fries with the Radler drink was amazing!
Hi Sherry, Thanks for the kind words! It makes us so proud to know that you felt safe in our space. Our indoor space, once opened, will be just as spacious with our beautiful high ceilings - so come check that out! PROST! Robyn FOH Manager
Wow! It was my first time there and won’t be my last! Right at the bottom of the CN Tower! This was amazing and so delicious!
Hi Vanessa, We do have such a unique spot for our guests, so close to the CN tower! Super happy you enjoyed your experience with us on your honeymoon, and we look forward to hosting you again soon! Prost! Robyn FOH Manager
Food was well portioned/presented and correct temperature
Hi Joan, Glad you enjoyed the food! Come back soon. Prost! Robyn FOH Manager
Wonderful lunch and excellent service! The pork hock was delicious and the Unfiltered beer and Amber Ale were amazing. Thank you so much for a very enjoyable experience!
Hi Cristina, Thank you so much for the kind words about our service and the experience! That Pork hock is our flagship item - so happy you tried it! Come back soon for some more pints of Unfiltered! Prost! Robyn FOH Manager
Everything was great , just a lot of bees flying around are table
Hi Andrew, Thanks for the review! We sure hate the bees this time of year... So hard to get rid of. Come back in a couple weeks and they will all be gone! Prost! Robyn FOH Manager
The beer was delicious as always and there was great food options!
Hi Caitlin, Thanks for the review! So happy you enjoyed our food and, of course, our beer! See you again soon for a pint! Prost! Robyn FOH Manager
Awful service. Servers do not make guests their priority. The restaurant wasn't even busy, but the servers seemed to be running around for nothing. We had a reservation and ordered an appetizer and 2 drinks. We got served and were planning to order the main course. It then started to rain slowly as we were trying to call a server to assist us to open an umbrella. After trying to get the attention of a server we were informed that it would be a few minutes before anyone would attend to us. Since no one came we had to open the umbrella ourselves. Finally we got a server whom we could ask what we should to if we want to be seated inside as the started to rain more now. She informed us to take our drinks, utensils and side plates ourselves and go to a big hall area inside. Once we entered this area there was no one there except for a another couple and 2 picnic table. The rest of the area was completely empty. After waiting in this area for about 10 minutes we had a server come and tell us that we need to pay our check. The server did not even ask us if we need any assistance, if we need to order more food, drinks, etc. or if we wanted to sit in the other area where the kitchen is with several tables. We paid our check and left right way thinking that it was a huge mistake to come to such a restaurant. We will be sure to tell our friends and relatives about this experience. I understand that we are in a pandemic now, but if you can't service your guests and provide them with proper information or communication, you shouldn't have re-opened your establishment. The place seemed to be very unorganized as there was no direction given to the staff what to do with the guests in the event if it starts raining. The staff need thorough training and need to attend a customer service course which will teach them how to deal with guests.
Hi Ronz, I'm sorry to hear that you did not have a pleasant time with us at the Biergärten on Aug 23rd. We definitely needed to fix our rain procedure and since your feedback we have done so. I would really love the chance to host you again to make this experience up to you, with dinner and drinks on us. Feel free to email me email@example.com to chat more about a date and time. Prost! Robyn FOH Manager
Nice vibe staff was friendly and efficient i would go back again
Hi Justin, Thanks for the kind words! We'll see you soon! Prost! Robyn FOH Manager
Have always been a big fan of this venue and have recommended it to numerous friends and family. But my last visit made me question all that. I was with a friend who was overheating, due to lack of shade at Steamwhistle and the hot weather. He was trying to move an umbrella to shade him (as it only covered a quarter of our party). The waitress told us not to do that and that the shade is fine, which it wasn’t. We waited 20 minutes for a bottle of water. My friend had to resort to cooling off in the washroom, and had to run every 20 minutes to cool off. At that point the waitress thought that was a good reason to cut us off. We tried to reason with her or have her explain her side of the story, but all we got is “you’re cut off because of your buddy”. They offered no help when he was struggling initially and took 20 minutes to get us a bottle of water. I’ll personally still come back to steamwhistle, but I’d hope that the service and the shade situation improves
Hi Victor, I'm sorry to hear that you did not have a pleasant time with us at the Biergärten on Aug 22nd. It has come to my attention, however, that your friend was sick in the washroom 6-8 times, and it was told to us by other guests of the restaurant. We try our best to make shade with what we have, but it was an extremely hot day. We are working on ways to improve our shade for next summer and hope to see you back once we do. Feel free to email me firstname.lastname@example.org to chat more.
This is one of my favourite places to eat and socialize with others in Toronto. Being able to enjoy great food right beside the CN Tower is very exciting.
Incredible staff, amazing food, fantastic drinks! The is the most underrated patio in the city! If you haven’t been here - GO NOW!
It’s amazing, and has quickly become a regular hangout for me and my friends.
Hi Aleks, So awesome to hear you've enjoyed our expanded patio on multiple occasions now - we love seeing regular faces down here! Shoot me an email next time you're around - I want to do something special for you and your friends. Prost! Robyn FOH Manager
Update: The restaurant reached out after my previous review and we gave them another chance. Service and food were much much better this time. Also appreciate the heaters they have out on their patio now. Thanks for making up for our previous experience :)
Food was ok but service was unfortunately lacking. Just too slow and often times we had to go out of our way to get someone’s attention.
Hi there, Could you provide me with some more examples of your experience? We were heavily understaffed on the day of your visit but I would love to hear how we could improve. Feel free to email me email@example.com. Thanks, Robyn FOH Manager
So far, this is the only place I’ve seen follow physical distance rules correctly. Keep up the great work!
Hi there, Thanks for taking the time to review us! We are striving to make all our diners feel safe and secure in these uncertain times - glad to see we hit the mark with you and your group. Prost! Robyn FOH Manager
Thanks for the taking the time to review! We'll see you again soon. Prost! Robyn FOH Manager
Our waitress was AMAZING! felt very comfortable with covid regulations. The waitress was really aware and made my sister feel special. (It was supposed to be her Bachelorette Party for her Wedding at Steam Whistle in October but was rescheduled). Awesome service and food. Thank you kindly!!!!!
Hi Em, Thanks so much for the kind words! We were so sorry to hear about your sister's bachelorette, so we had to make it special! Hopefully we can see you all back for a real party once things reopen. Prost! Robyn FOH Manager
Great distancing measures put in place. Everything was laid put for easy navigation to go to the washroom. Everything very clean. Staff very friendly.
Hey Alex, Glad you felt safe dining with us! We've definitely strived to make our experience as secure as possible for dine in guests. Come back again soon! Prost! Robyn FOH Manager
Great experience on their patio. a very relaxed vibe with excellent food. portions were very big, so I suggest splitting meals
Hi Mitlesh, Thanks for taking the time to review your experience with us! It seems like you had a great time, and we sure hope you dine with us again! Prost! Robyn FOH Manager
Awesome. There was a delay in one of the orders. Quickly made it right, took it off the bill and gave a free appetizer. Attentive without hovering. Strictly adhered to COVID protocols for a safe dining experience. We liked it so much we booked a second reservation for September.
Hi there, Thanks for the kind words! We strive to provide exceptional service here, and it makes me happy to know that we hit the mark with you and your group. We look forward to hosting you again in September! Prost! Robyn FOH Manager
Friendly staff, good food, good beer, good patio and clean.
Hi Stan, Thanks for the kind review! We're so glad you enjoyed your entire experience with us. Come back again soon! Prost! Robyn FOH Manager
I had a awesome time. Great beer, food, and atmosphere.
Hi Mike, Thanks for taking the time to review our restaurant! We hope to see you again soon. Prost! Robyn FOH Manager
This was the first time my boyfriend had been out in months! It was a gorgeous spot to have drinks and dinner, very clean and really cool digital menu
Our server was fantastic! We were promptly sat and food and drinks were really quick!
Kimchi fries (a special) were stellar 🥳
Hi there, Thanks so much for the kind words! So glad you enjoyed our special Kimchi fries... They were a hit! Come again soon! Prost! Robyn FOH Manager
The service was incredible. Our waitress was very pleasant. Food was outstanding and so was the beer! Defiantly coming back!!
Hi Mel, Thanks for the review! So stoked you liked our food, beer and our staff. It was our pleasure to serve you! Come back again soon! Prost! Robyn FOH Manager
It was our first time at Steam Whistle and it didn't disappoint. Service was really attentive and would check on us regularly if we needed anything. The ambiance and their playlist were top notch. For the drinks, I'd highly recommend the Radler! Food was pretty good too, good for sharing as their portions are pretty big. Will definitely go back!
Hi Ellie, First of all, thank you for noticing our playlist and ambiance! Definitely something that is super important to us here at the Biergärten. Those radlers are pretty darn good if we do say so ourselves... Come get a stein next time! Prost! Robyn FOH Manager
Great food, great service in a very spacious Covid-Safe atmosphere
Even with all the COVID rules, it’s still a wonderfull place to eat! Great food. Awesome staff. Can’t wait for next Time!
Hi there, Thanks for taking the time to write a review! We can't wait for next time either... Prost! Robyn FOH Manager
OpenTable ダイナー144名によるSteam Whistle Biergärtenの評価は4.7☆です。