Sugar Factory - Foxwoods
Melted Mozzarella, Provolone, Marinara Sauce and Crispy Pepperoni on a Brioche Bun
Giant Scoops of Strawberry, Chocolate, Vanilla Ice Cream with Caramelized Bananas, Strawberry Preserves and Chocolate Malt Balls topped with Candied Pineapple Sauce, Caramel Sauce, Pure Melted Chocolate, Whipped Cream, Toasted Walnuts and Powdered Sugar with a Cherry on Top!
Fresh Garlic, Butter, Cream, Parmesan and Romano Cheese
I went here for my girlfriends birthday had a fantastic time. Food was amazing and the drinks were even better. The food came out fast and so did the drinks. would highly recommend.
Great atmosphere and Service. Food was good, not great. But you pay for the experience!
We eat here or take out from here 3 times a week. The breakfast lunch and dessert are awesome. Worth going too.
Energy was great. Food was great.
The prices are a little high. But overall was a great experience.
Made this reservation a month or more in advance. I have worked in 4 star restaurants and I knew the look as soon as we arrived. Myself and 3 teenage girls = not going to be a huge check i.e. tip. They sat us by the door, literally as far out as we could go without being in the casino. The food was cold, my martini was warm. I made mention of my daughters having their 16th birthday...nothing. The one star I would give would be the giant gummy drink the girls had, it was the only moment there that they enjoyed. I cannot tell enough people, fast enough, don't bother.
Food is over priced and horrible.
It was very pleasant, we even got seated about 15 minutes early. Staff was very friendly and service was great. Only complaint would be the prices. $28 dollars for a four piece chicken and waffle.
If you have 4 or more people, request a table. Made a reservation for 5, put us in a small circular booth( couldn’t fit) Asked to be moved .. they did accommodate. Food was delicious !!
Fun atmosphere... will go back.
Great food, loved the less people. Music still too loud and server slow but we had a great time overall.
They were out of numerous menu items, the quality that we received was poor and upon checking in the guest services team was rude. Overall I wouldn't eat here again, especially for the expensive pricing.
only disappointment was lack of communication regarding birthday celebration. Wasn't told in order to have the lights flicker and music you needed to but cake. All my nice got was a "its somebody's bday" announcement. Complete disappointment in that aspect. But food good and creative menu
Great Birthday spot for all ages
It was an okay experience for us. We went for my daughters 21st bday and the food was just ok and WAY overpriced, the place was rowdy, and the service was meh. Not worth the price in my opinion. More of a celebrity "cool spot".
Great food and drinks !!! Must have the waffle it’s 5 of 5 stars. Staff is friendly and fast!! My only suggestion will be for the insane drinks/milkshakes to have an individual size vs only selling the shareable size ... make a kids size as well they are delicious but no one ever finishes it at least in my network of people.
Great place me and my husband love going here !! Reasonable pricing great taste I had the pan seared salmon, mashed potatoes, asparagus in a bacon sauce yummmm a bit salty for me but overall delicious 🤤
It was my birthday, my party was larger than the reservation but the restaurant manager and team did not fail to accommodate my guests and I. Alex was our server, he did an outstanding job making sure we had drinks at all times, keeping us updated with bar restriction times, and getting our orders within a timely manner. As I said it was my birthday, Alex went above and beyond by bringing a small desert out even though it was not something they typically do. He made my day special & deserves some recognition by his superiors! Thank you Sugar Factory team again for making my birthday special!
Our waiter was so friendly and made the experience wonderful! Thank you!!
Something different But not as special as it sounds.
The food was disgusting, there is no doubt in my mind that all of your food is frozen and/or microwaved- such poor quality. The coffee was delicious, though!
Fast service, friendly staff, phenomenal food, great atmosphere. All in all a great experience, we will be back
My husband and I truly enjoyed ourselves who is seated where we wanted to be seated the service was impeccable and we enjoyed each other’s company while being served by a great server
went for my birthday and was amazed at the service we got, seeing how busy they are, we were served in great timing, amazing service
Excellent food and drinks!! Great service!
Wonderful and tasty food!
We arrived 45 minutes late early and still was able to be seated . Chicken and waffles was great !! Fluffy waffle Yum !
Food was average. Server was no where to be found. We had to call over the hostess and other workers to ask for things?
We eat here 3-4 times a week because the food is so good, and reasonable. Even after food take your receipt and go to the candy store and get 20% off. How can you beat those deals.
Justin was amazing!! The service was great and very fast. The food was delicious and our drinks were great. Dessert was out of this world.
We went for a bday I mentioned it in the reservation. Had to mention it to the server who put a candle on our dessert. Didn't mention that if we would have gotten a bigger dessert the crew would have sang and have music played. Kinda of a disappointment we ended up ordering and additional dessert after asking why no one sang and were informed of how it works with bdays. Would not recommend to anyone I know . Staff didn't even care that they failed to mention the system to our party of seven .
Food was average at best and everything was over priced.
Good food and great portions. Better directions would be helpful. I had the impression we could access the restaurant from the outside. Just a general park in this garage and walk so and so.I
The menu is more limited due to COVID. The food was okay. Small burgers( sliders) were dry and over cooked. We went for a celebration which we were hoping would be more festive but wasn’t
We took our kids here for the first time. It was amazing. Our serve was so pleasant. The food was amazing and the kids couldn’t stop raving about the milkshake!
My first time at the sugar factory, omg it was an unforgettable experience. The drinks were amazing, the food was excellent, and our server was fabulous.. this is a spot I will be visiting every time I'm around the area. I had an amazing experience at this place, and the ambience was everything..
A place for the old n the young. The menu has lots of variety and color!
Food was subpar , glassware from the bar was sticky , milkshake for dessert - cupcake and donut like a brick- for 19.00 you should at least enjoy it especially when it was for a child