A very last minute visit to this indian restaurant. We loved every piece of it, the decor, the friendliness of all the staff, the food and everything was wonderful. If we were being really picky the flowers on the table were dead, but I’m really not bothered about flowers but that’s the only negative on initial. The only other negative was me and my wife don’t drink, but we had to pay £4.50 each for a pint of coke. Absolutely crazy price, but the food made up for it as it’s the best curry I’ve had in years. Will be revisiting very soon..... but may have a tap water instead
Really lovely food with great service, will visit again.
The food was good but it took 80 minutes for The starters to arrive and almost 2 hours for the main course.
Our experience was not a good one. The service was terrible there were staff but no one was organised as to what they should be doing . The food was ok for 3 of our party but the standard chicken pasanda dish was simply grisley chicken With a sauce poured over just no taste at all. Our starter and drinks took 45 miniutes to come.
The final straw was when our hot drinks were ordered and 2 came one tea without a saucer and milk the black coffee in a latte glass and the white coffee came with a tea bag in and the latte came with the milk in the bottom ( upside down latte) still no milk for the tea and from the first 2 drinks being delivered to the last 2 there was a 15 minute gap. We asked for the bill and couldn’t wait to leave . Another family had a similar problem and told us that they had used the place for take away and was their first time for a sit down meal but wouldn’t be coming back . Such a shame as the decor is lovely .
Come on get sorted and make a difference .
We didn’t actually eat as the restaurant was very overbooked. The staff were friendly though. We had a drink and left
Always good food, some would say slow service but its relaxed, not rushed in and out.
As regular eaters of Indian food we thought we would give Sultan a try. On arrival a smiley friendly face to greet us & show us to table. Although I ordered wrong dish which I did not enjoy the the rest of the food was well presented & tasty. Service was spot on & waiters very chatty without being over the top.
Not having been to Sultan before I was very impressed all round & shall be returning. As it was my turn to pay I was pleasantly surprised with bill (and the chocolates)
The service was absolutely appalling.
We arrived at 19.00, we waited 35 minutes to be asked if we would like poppadoms, then another 70 minutes before our food arrived, not acceptable at all.
Waited 45 mins to be seated then decided to leave, no apologies or explanations as to why we were waiting so long despite booking. Three other groups also waiting to be seated so god knows how long it would have taken for the food once we actually got a table!
We we had a meal Saturday before Christmas, it was very busy so the noise level was high and you
Couldn't say there was much ambiance through the magnitude of diners. Having said that the service
and food was excellent.....definitely go again.
The food is great the staff are all very pleasant and very obliging and helpful .I go to this restaurant about 5 or 6 times a year and i have always had superb food and service!!! looking forward to the next visit.
Me and my partner come here regularly! Love it, food is great and everyone is so lovely!! Our new favourite place :)
Excellent food and service with very friendly staff. The place looks very smart and I highly recommend checking this place out. I will definitely return here soon.
Fantastic food matched with a warming service, I cannot fault The Sultan.
Great ambience in the restaurant & service was exceptional . Desserts were a bit disappointing as they were frozen & difficult to eat but rest of food from starters to mains was excellent . Overall a very nice dining experience
Staff were friendly and very attentive, there was hardly any wait between courses. The food was tasty and plentiful, we had a great evening and will be returning. Thanks guys we enjoyed our evening 5*.
Outstanding, lovely food, great value for money. Great customer service. Will be going back soon!