Sundance Grill - Silverton Casino
Great menu. Delicious food. Excellent service. Great place for a casual meal!
Good cafe, nice ambience & decor. A bit pricey for a cafe but they also give many comps if a player. Service is kinda slow. Our food sometime comes out too dry or overcooked. Do try the corn chowder and the mini lobster rolls
Wonderful variety of food for the whole family.
Good food and service for a casino type environment. The wait staff were friendly and took good care of us.
Last year we had stopped going to Sundance. The management changed and everything went down the drain. Since that time and a lot of complaints from customers, the food and service have improved dramatically. We have returned and glad we did. Give it a try, you won't be disappointed.
Took over and hour to get our food which was wrong waiter was rude never again
Sundance has one person doing too many jobs leaving the customers waiting and waiting! The counter server also works the floor so you receive little attention from them. The cashier seems to work the register, gelato bar and sometimes seats people. It’s very scattered. They do have a few great wait staff, but it’s usually wait wait wait!
I would recommend if someone wanted a fast cheap meal. Not if they wanted a really good meal. Service was fine. The cashier was really friendly. The food just so so. My prime rib was brown looked like a steak. I had never seen dark brown prime rib and it was very fatty. So I would suggest going to the outback steak house for cheap good prime rib.
Not sure a simple omelet should take 20 min when the place is empty. Also the staff should all be on the same track when a question about substitution arises. Not everyone has the same taste
All in all OK for a quick inexpensive meal.
They are still slow in delivering your order. Very slow!
Food is OK but timely service is heading back to very poor. The servers are great but prep time is nuts. I had fruit plate with yogurt got it in 20 min. No cooking required. Kelly our server is great and when food is up she gets it.
And the place was only one third full.
Food and service are getting better. We both had the salmon salad. It was fresh and tasty. I hope the improvements continue.
When the new mgmt took over the food was bad and service worse. We keep going back, hoping it improves, it has. Not like it used to be, still takes forever to get food and you will never see the server once you get your food. They actually returned this time. Hope springs eternal
The “hostess” is never at the station and a live if people was forming and we didn’t want to wait any longer fir the hostess to show up and went in and sat at the counter. This is a constant issue there.
Do not be in a hurry for the waiter to come and take your order, or remember to pick it up from the kitchen after it sits under the heat lamp for 20 min. There are one or two servers that still know how to serve but since it has new management, the service and food has turned BAD. P.S. Don't order the chicken unless you want to break a tooth on the hard, dried out meat.
We love Sundance at the Silverton
Great food and great value
The restaurant was incredibly understaffed and even though I had a reservation, our table was not set up when we arrived. We were a party of 8 and we were informed that our server was not due to start for another 15 minutes so we couldn't be seated until our serer clocked in! Additionally, when we were finally seated and the server finally showed up, he got our drink order wrong, all the food did not come out together and the hostess and manager were too preoccupied with talking to a security officer about a guest that apparently walked out on their check to pay any attention to the restaurant full of people or the line at the register. We were at the casino to see a sold out concert and knowing the show was sold out you would think the casino would be properly staffed due to the anticipated number of people on property. Basic scheduling 101! Overall a disaster of an experience.
Not bad for casino food. Used to be a lot better but they have new management.. food is OK service is very slow. Dont be in a hurry if you eat here.
We had a 6:30 reservation, but were not seated until 7:15. The food wasn’t out until 8:30, which was not great since we were feeding 18 seventeen year old soccer players. The food was good though! They were just not equipped with staff for a large party to serve us properly.
Sundance is just a nice, consistent, everyday place. Food is consistently good and the service is always friendly.
Service was not good to say the least
Food was ok , kind of bland
At least the prices were good
Restaurant insists no longer part of open table. Would not recognize me under opentable. Waitress was not very friendly. Food was good.
$18 Rib eye steak not so great.
The French dip was awesome.
Overall I was just "eh" about this location. We were greeted at the front desk and mentioned we had an OpenTable reservation. The hostess was dismissive and stated the computer wasn't working (clearly it was otherwise OpenTable would never had known we in-fact made it to the restaurant), then were seated in a table section that either didn't have service or the management had to determine who would be serving us (it took a while to even get our drink order started). Part way through getting our meal, the server changed without any notice and then we ended up having to flag the new server down (I'll mention at this point there were maybe only a half dozen patrons in the place that likely has a capacity for nearly 250). All in all the meal was ok. It was served hot but it's not hard to mess up a waffle and a chicken sandwich. When it came time to pay, the same hostess was the one who collected the money and made us stand in line while chatting with her co-worker. Needless to say, I will NOT be dining here again.
Worst food I’ve had in a long time. The prime rib was really bad.
They always have trouble connecting with open table
Did I get credit for last night
I plan on eating there tonight too
They told me their computer is down
I saw that the screen was dark
But I am there every week
I have my favorite waiter
What a great casino coffee shop! The food was really good (I had a simple breakfast), but I have to rave about my service. Lisa provided one of the best customer service experiences that I have had in Las Vegas. Personable, attentive, and just fantastic! Her service alone makes me want to come back every weekend!
Did not understand we had a reservation until the manager was called to help.
I love open table the app is so easy and fast I love the no wait.....thank you open table and Sundance Grill for a great evening with great friends!! We will do this again !! 😁
My rib eye was very good. My friend's prime rib was too grisly. However, the waiter was extremely nice and exchanged it.
Your knives need sharpening. ..we got three different knives and couldn't cut the steak.
Thank you for the invitation.
Absolutely horrible!!! Will never go here again. Our group ordered 5 king size rare prime ribs and 1 medium rare steak. Took over an hour to receive our food and when we all got the prime rib they were well done and the steak was also over cooked. Manager came over and said that’s all they have and they don’t have anymore. Will not be going back to eat, stay or play. If they knew they didn’t have rare meat then tell us at the start not after an hour of waiting. The place also was so Smokey. I know it’s a casino but all the other ones have proper ventilation.
Good food and service. However, we are not a fan of having to stand in a 15 minute line to pay the bill. I’m guessing they could think of a better alternative.