Swan - Pangbourne

4.1
評価・口コミ(767)
~25 ポンド
イギリス料理

人気のタグ:

景色・眺めが良い
評判のランチ
テラス席

安全対策

清掃と消毒
  • 座席間の表面を消毒します
  • 共有エリアは毎日徹底して清掃します
  • デジタル、使い捨て、または消毒済みのメニューをご提供します
  • お客様に消毒剤またはウェットティッシュをご提供します
  • コンタクトレス決済をご利用になれます
対人距離の確保
  • 一度にご来店可能なお客様の人数を制限します
  • 共有エリアでの距離を確保します
  • テーブル間の距離を通常より広く取ります
スクリーニング
  • 病気のスタッフの職場への出入りを禁止します
ダイナー767人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
4.1最近の評価をもとに集計
3.9
お料理
4.2
サービス
4.1
雰囲気
3.7
コストパフォーマンス
騒音レベル · 普通
82%の人 がオススメすると言っています
並べ替え
絞込み
C
Chas
ロンドン
評価・口コミ(8)
2020年12月18日にご来店
総合4お料理2サービス4雰囲気4

Last dinner before lock down
Festive burger was one of the smallest burgers seen to date - probably trying to stretch availability to suit all. 2 large slabs of sourdough bread did not make up.
Not quite the usual standard but the service/ambience went some way to recompense

Swan - Pangbourne
返信日 2020年12月29日

Dear Chas, Thank you for taking the time to leave us a review, I am so sorry that you did not fully enjoy your time with us before lockdown. If you would like to return to us in the new year please feel free to get in contact. Kind regards, Sophie Lucas

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RK
RobertK
ワイト島
評価・口コミ(3)
2020年12月14日にご来店
総合3お料理4サービス4雰囲気4

Lovely venue, great service, and solid food. Appreciate a vegan option -- a few more would be good. Pricing is very high, felt that the cost for lunch was very high.

Swan - Pangbourne
返信日 2020年12月17日

Dear Robert, Thank you very much for taking the time to leave us a review. I am sorry to hear that you did not feel as though we offered value for money, and I will pass your feedback on to the rest of our team. Kind regards, Sophie Lucas Guest Relations

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SS
SueS
バークシャー
評価・口コミ(1)
2020年12月14日にご来店
総合5お料理5サービス5雰囲気3

My only complaint was that the outdoor heaters were not functioning. We were 3 separate households and were therefore forced to be outside. Otherwise everything was excellent. Thank you and I wish you and all your staff a Happy Christmas and an easier year in 2021. We will be back as soon as we are allowed.

Swan - Pangbourne
返信日 2020年12月15日

Dear Sue, Many thanks for you lovely review, we are so pleased you had a fantastic time with ourselves. We loved having you yesterday. We are working very hard on heaters and to get them from being partial to fully operational as soon as we can. A very merry Christmas & a Happy New Year to you and your family! Best wishes, The Swan Team

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Y
Yvonne
ハンプシャー
評価・口コミ(1)
2020年12月11日にご来店
総合5お料理5サービス5雰囲気4

Excellent location, great food. We sat outside undercover. Service was great. Highly recommend.

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AH
AliceH
バークシャー
評価・口コミ(1)
2020年12月9日にご来店
総合5お料理5サービス5雰囲気5

Very friendly staff and excellent service. Highly recommended.

Swan - Pangbourne
返信日 2020年12月12日

Hi Alice, Thank you very much for your review. We hope to welcome you back very soon! Kind regards, The Swan Team

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LG
LaurenG
ロンドン
評価・口コミ(1)
2020年12月6日にご来店
総合4お料理4サービス4雰囲気4

Lovely meal and great, friendly service. Had the vegan wellington and it was all delicious.

Swan - Pangbourne
返信日 2020年12月11日

Dear Lauren, Thank you for taking the time to leave us a review, we really appreciate your feedback. Very glad you enjoyed your experience with us! Hope to see you again soon! Best wishes, The Swan

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IC
IanC
バークシャー
評価・口コミ(1)
2020年12月6日にご来店
総合4お料理4サービス5雰囲気4

nice location for Sunday lunch after walk along the Thames. nice food and friendly staff

Swan - Pangbourne
返信日 2020年12月8日

Dear Ian, Thank you for taking the time to leave us a review, we hope to see you again soon! Best wishes, The Swan

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EM
ElissaM
バークシャー
評価・口コミ(4)
2020年12月5日にご来店
総合4お料理3サービス5雰囲気5

The staff were welcoming and the ambience was excellent, considering that there are so many rules at the moment.

Swan - Pangbourne
返信日 2020年12月14日

Dear Elissa, Thank you for taking the time to leave us a review, very glad you enjoyed you felt safe and enjoyed your experience with us. We hope on your next visit we can blow you away with our food! Hope to see you again soon! Best wishes, The Swan Team

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RS
RuthS
ロンドン
評価・口コミ(8)
2020年12月5日にご来店
総合5お料理5サービス5雰囲気5

a bright though very chilly day and all at the swan did all to make our christmas lunch very enjoyable. only comment , get the heaters working properly and perhaps have a few fleece blankets to hand ( other restaurants do this and very popular)and thta would be the finishing touch. Food was very good and and we had a lovely time.

Swan - Pangbourne
返信日 2020年12月14日

Good Afternoon Ruth, Many thanks for your review, we are very pleased you enjoyed your time with us. With all restrictions & diners wanting to be outside more, we'd love to be able to give you blankets as that is the feel we are after here at the Swan, unfortunately due to potential transmission around blankets & multiple use we currently cannot offer these. We hope to welcome you back soon. Many Thanks Swan Team.

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BW
BenjaminW
評価・口コミ(1)
2020年12月4日にご来店
総合5お料理4サービス5雰囲気4

Love the swan. Really friendly service. Swift and tasty food.

Swan - Pangbourne
返信日 2020年12月8日

Dear Benjamin, Thank you for taking the time to leave us a review, we really appreciate your feedback. We hope to see you again soon! Best wishes, The Swan

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m
merionvw
ロンドン
評価・口コミ(2)
2020年12月2日にご来店
総合5お料理4サービス5雰囲気5

We were first through the door as the swan reopened yesterday lunchtime. They remembered us and welcomed us as returning friends. they even remembered what we like to order. They had not been able to restock avocado yet for their mouth-watering avo on ciabatta with poached eggs and bacon but went out of their way to construct a tempting alternative off menu and it was delicious . Coffee was great. Service perfect. Views sublime as always. Unlike some they take Covid precautions very seriously not letting us in until we had registered and sanitised. Well done them.

Swan - Pangbourne
返信日 2020年12月7日

Dear Merion, Thank you very much for leaving us a review here on OpenTable. We are so pleased that you enjoyed your first visit back and we look forward to welcome you back many times to come. Kind regards, Sophie Lucas

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TG
TracyG
バークシャー
評価・口コミ(2)
2020年11月4日にご来店
総合5お料理4サービス4雰囲気4

Perfect for family lunch on a beautiful sunny day - unrushed and enjoyable all round.

Swan - Pangbourne
返信日 2020年12月7日

Dear TracyG, Thank you for taking the time to leave us a review. We are all ever so glad you enjoyed your experience with us! We hope to see you again soon after the lockdown. Best wishes, The Swan team

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JR
JaneR
バークシャー
評価・口コミ(3)
2020年11月3日にご来店
総合5お料理5サービス5雰囲気5

Lovely little pub, attentive staff and a good meal
Can recommend the fish & chips!

Swan - Pangbourne
返信日 2020年12月7日

Dear JaneR, Thank you for taking the time to leave us a review. We are all ever so glad you enjoyed your experience with us! We hope to see you again soon! Best wishes, The Swan team

通報する
r
robw
ロンドン
評価・口コミ(5)
2020年11月3日にご来店
総合4お料理4サービス4雰囲気4

Excellent food and good service

Full Covid precautions and tables cleaned regulary

Swan - Pangbourne
返信日 2020年12月7日

Dear robw, Thank you for taking the time to leave us a review. We are all ever so glad you enjoyed your experience with us! We hope to see you again soon after the lockdown. Best wishes, The Swan team

通報する
SM
ShaunM
評価・口コミ(3)
2020年11月1日にご来店
総合4お料理4サービス4雰囲気3

Great meal in an atmospheric setting

Swan - Pangbourne
返信日 2020年12月18日

Dear Shaun, Thank you for taking the time to leave us a review, we really appreciate your feedback. We hope to see you again soon! Best wishes, The Swan team

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J
Jodie
ロンドン
評価・口コミ(4)
2020年11月1日にご来店
総合5お料理5サービス5雰囲気5

Went for the Roast, had the Pork Belly was not disappointed. Took friends who where travelling through the area. Nice walk around the village afterwards. Top Sunday!

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D
Dorca
バークシャー
評価・口コミ(1)
2020年10月31日にご来店
総合3お料理3サービス4雰囲気3

Just what we were looking nfor, for our family meeting (4 of us)

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OT
OpenTable ダイナー
バークシャー
評価・口コミ(1)
2020年10月29日にご来店
総合5お料理5サービス5雰囲気5

Really good great service

通報する
OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
2020年10月29日にご来店
総合4お料理4サービス4雰囲気4

Nice lunch, covid secure. Spread our well and adhere to safety

Swan - Pangbourne
返信日 2020年12月18日

Dear Anonymous, Thank you for taking the time to leave us a review, we really appreciate your feedback! Hope to see you again soon! Best wishes, The Swan team

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OT
OpenTable ダイナー
ロンドン
評価・口コミ(1)
2020年10月28日にご来店
総合5お料理5サービス5雰囲気5

Amazing perfectly cooked steak & great recommended red wine to match! Service was top notch.

Swan - Pangbourne
返信日 2020年12月18日

Dear Anonymous, Thank you for taking the time to leave us a review, we really appreciate your feedback! Hope to see you again soon! Best wishes, The Swan team

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S
Sakura
バークシャー
評価・口コミ(1)
2020年10月28日にご来店
総合5お料理5サービス5雰囲気5

Excellent service, servers were lovely and had great menu knowledge, it was so helpful! The food was delicious from the amazing new menu. Would 100% recommend.

Swan - Pangbourne
返信日 2020年12月18日

Dear Sakura Thank you so much for your positive feedback! We look forward to seeing you again Kindest Regards The Swan Team

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DM
DavidM
バークシャー
評価・口コミ(1)
2020年10月28日にご来店
総合5お料理5サービス5雰囲気5

I had an amazing time at The Swan. Lovely meal and very attentive staff. Loved it

Swan - Pangbourne
返信日 2020年12月18日

Dear David, Thank you for your lovely review. We are so pleased that you enjoyed your time with us and we hope to see you soon. Kind regards, The Swan Team

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OT
OpenTable ダイナー
バークシャー
評価・口コミ(1)
2020年10月28日にご来店
総合5お料理5サービス5雰囲気5

Amazing food, great service, relaxing and pleasant atmosphere. 10/10 experience, would highly recommend!

Swan - Pangbourne
返信日 2020年12月18日

Dear Anonymous Thank you so much for your positive feedback! We look forward to seeing you again Kindest Regards The Swan Team

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P
Patsy
評価・口コミ(1)
2020年10月26日にご来店
総合4お料理3サービス4雰囲気3

I appreciate these are hard times but feel that the drinks are overpriced and starters too! My Pepoer Squid was tasty but far too large a portion for a starter, a smaller portion at a slightly cheaper price for me would have been better (an option for it being a main meal could apply). Understandably you have to make money at this time of Covid but we, as customers, are also cash conscious at the same time!

Swan - Pangbourne
返信日 2020年12月18日

Dear Pasty, Thank you for taking the time to leave us a review, we really appreciate your feedback. As a business we take all guest feedback into account and utilise your comments when improving our standards as a business. Please know your feedback will be used to develop ourselves and succeed in the areas you have mentioned. Best wishes, The Swan team

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DG
DebraG
バークシャー
評価・口コミ(1)
2020年10月26日にご来店
総合3お料理3サービス2雰囲気3

Not comfortable with safety protocols - menus were paper yet not single use. Servers were handling cutlery

Swan - Pangbourne
返信日 2020年12月18日

Dear Debra, During this time we would like to ensure the safety and comfort of all our guests, all of our menus are single use and our waitress's from polishing the cutlery to placing them on a plate for the customer use is the only handling of the cutlery. We ensure there is a one way system to reduce contact and we also have a pub safe monitor. If you have any other feedback on further ways to improve our safety procedures please let us know. Kind regards, The Swan team

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L
Louise
評価・口コミ(1)
2020年10月26日にご来店
総合5お料理5サービス5雰囲気5

The staff were very welcoming with every Covid precaution being taken. Prompt service lovely food and dog friendly. Would definitely recommend it

Swan - Pangbourne
返信日 2020年12月18日

Dear Louise, Thank you very much for leaving us such a kind and positive review. We look forward to having you join us again soon. Kind regards, The Swan Team

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MK
MarkK
バークシャー
評価・口コミ(1)
2020年10月26日にご来店
総合4お料理2サービス5雰囲気3

Overall a lovely place to enjoy time. The staff are very nice and attentive. Unfortunately I ordered the burger and I was very disappointed. It was far too large to get a good bite. This is a mistake a lot of pubs make with burgers, I really don't understand it. I make burgers myself all the time and never have this problem. In addition the skinny fries it was served with where terrible. Dear swan-
Burger and fries is such a simple classic,Take the opportunity and get it right. Apart from that- the sticky toffee pudding was outstanding,genuinely one of the best Ive had!

I have been visiting for years and will continue to do so. I would love to see a few minor improvements on the food quality.

Swan - Pangbourne
返信日 2020年12月18日

Dear Mark, Thank you for taking the time to leave us a review, we really appreciate your feedback. As a business we take all guest feedback into account and utilise your comments when improving our standards as a business. Please know your feedback will be used to develop ourselves and succeed in the areas you have mentioned. Best wishes, The Swan team

通報する
H
Hungry
バークシャー
評価・口コミ(12)
2020年10月25日にご来店
総合4お料理4サービス4雰囲気2

Good food and service but it was pretty much empty which didn’t help the atmosphere

Swan - Pangbourne
返信日 2020年12月18日

Dear Hungry, Thank you for taking the time to leave us a review, we really appreciate your feedback. Hope to see you again soon! Best wishes, The Swan team

通報する
EP
EmmaP
バークシャー
評価・口コミ(1)
2020年10月25日にご来店
総合4お料理4サービス5雰囲気4

Very attentive staff, the food was generally good and good portion sizes. I had the sea bass which was excellent. On a sunny day it would be nice to sit outside or request a table with a river view. Prices slightly high in some things like fish and chips when compared with more complex menu choices .

Swan - Pangbourne
返信日 2020年12月18日

Dear EmmaP, Thank you for taking the time to leave us a review, we really appreciate your feedback. We all hope to see you again soon! Best wishes, The Swan team

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N
Nanse
評価・口コミ(1)
2020年10月25日にご来店
総合4お料理4サービス4雰囲気5

The meal was lovely. Just took a while to be served

Swan - Pangbourne
返信日 2020年12月18日

Dear Nanse, Thank you for your honest feedback. I am very sorry that your food took longer than expected to be served, and I can assure you that this is not our typical standard. We would love to have you back in the future to show you our best as a business. Kind regards, The Swan Team

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HB
HannahB
評価・口コミ(1)
2020年10月25日にご来店
総合2お料理1サービス3雰囲気2

We found the food pretty average and quite expensive for what it was. We had the roast beef and the potatoes were cold and a bit soggy, the pigs in blankets could have done with longer in the oven and the cauliflower cheese was so watery you couldn't actually taste any cheese. We were also asked several times by a number of people how our meal was which wasn't really necessary and with better communication we could have got away with only being asked once!

Swan - Pangbourne
返信日 2020年12月18日

Dear Hannah, We are extremely disheartened to read your review. This is not our typical standard, we aim to deliver a high standard and on this occasion we have not met your expectations, for this we are sorry. All of our FOH Team are trained to read our guests body languages therefore, this may have led to multiple checks as they seek to increase your experience on all occasions. If you choose to return please do contact myself directly so I am able to arrange something for you. Chloe Dawber.

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J
Jetsetter
評価・口コミ(1)
2020年10月25日にご来店
総合1お料理2サービス1雰囲気1

It was a busy Sunday lunchtime but even so the service was very slow. We waited 2 hours for our main courses because they had to remake the gravy but the main that arrived was cold, undercooked and the gravy was still terrible. Although the management gave us our meals for free it still left us feeling that we’d had a terrible meal. I know the Swan is usually much better but this was very disappointing.

Swan - Pangbourne
返信日 2020年12月18日

Dear Jet, We take all guest feedback into account and utilise your comments when improving our standards. What you encountered on your visit to the Swan is not out typical, we aim to continuously strive to over deliver and on this occasion we have unfortunately failed yourself. We apologise sincerely for the experience you had with us. If you would like to rebook please contact us directly at info@swanpangbourne.co.uk so we can restore your trust in us. Kind regards, The Swan team

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SD
SuzD
ロンドン
評価・口コミ(1)
2020年10月25日にご来店
総合1お料理1サービス1雰囲気3

We sadly had a very unfortunate experience at the Swan. Our food finally arrived after waiting an hour and a quarter - the manager was very apologetic and assured us that she would look into what went wrong. Unfortunately the food was also cold and poor quality, roast pork belly was just a cold lump of fat with barely any meat and crackling was soft. The children's beef roast for our 2 year old was the same size as an adult portion and had a slice of rare cooked fatty beef and what looked like a quarter wedge of raw cabbage - it was meant to be grilled cabbage but this was cold and not even cooked! They offered to recook our food but we declined and decided to leave. Very nice and friendly service but something went very wrong and the food was not good quality.

Swan - Pangbourne
返信日 2020年12月18日

I would like to apologize on behalf of our whole team for your unfortunate experience and assure you that this is absolutely not our standard as a business. I am very sorry that I was not able to fully resolve your disappointment on the day. I have fully investigated what went wrong on the day and put measures in place to make sure that it will not happen in the future. I would, more than anything, appreciate the opportunity to show you what we are really capable of as a business. Sophie Lucas

通報する
JC
JamesC
バークシャー
評価・口コミ(1)
2020年10月24日にご来店
総合4お料理5サービス5雰囲気5

Fantastic service and food fantastic location parking alitlle tight but work it we will bring going back

Swan - Pangbourne
返信日 2020年12月18日

Dear James, Thank you for taking the time to leave us a review, we really appreciate your feedback. Hope to see you again soon! Best wishes, The Swan team

通報する
J
vipJames
ロンドン
評価・口コミ(11)
2020年10月23日にご来店
総合3お料理2サービス3雰囲気3

Came here two years ago and had a lovely meal, alas things appear to have slipped here. A quiet intimate dinner was the plan, but we were placed by two large groups, and could hardly hear ourselves over the noise and the fact it echoed off the hard wood floor and atrium.

I order the rib-eye (£28) thst was not medium-well and rather cremated, with hardly any meat on it. The menu didn’t say it came with fries, the waitress didn’t tell me, so I ended up with extra fries (£5) that I didn’t need.

There were so many nice qualities about this place on the first visit that no longer exist now. Overpriced, under delivered and overcooked.

Sincerely hope this was a blip and it is better for others.

Swan - Pangbourne
返信日 2020年12月18日

Dear James, Thank you for taking the time to leave us a review, we are sorry to hear your steak was not cooked to your liking. If you would like to re book please contact us directly at info@swanpangbourne.co.uk so we can ensure you are at a quieter table and your food will be cooked to your liking. We would like to rectify our mistakes and restore your trust in us. kind regards, The Swan team

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R
Ruski007
評価・口コミ(1)
2020年10月19日にご来店
総合1お料理1サービス3雰囲気2

The food was very disappointing. I had very over cooked, dry chicken and my husband had a pie that was extremely dry inside. Portions of both mains were very small. Hardly any veg/potatoes to accompany it.
They had none of the mac n cheese croquettes starter so we ordered the truffle mac n cheese side instead which was actually quite nice, so filled up on that instead.
The staff were nice but letdown by lots of cobwebs on the lights/ceiling which put me off the truffle mac n cheese.
Have been here before and it was much better.
Was it pretty costly for what it was.
Such a shame as location is lovely.

Swan - Pangbourne
返信日 2020年12月18日

Dear Ruski, What you encountered on your visit to The Swan is not our typical, we aim to maintain the highest standards and continuously strive to over deliver to all to make all experiences memorable and unfortunately we have failed yourself on this occasion. Please know your feedback will be used to develop ourselves. If you would like to re book please contact us directly at info@swanpangbourne.co.uk so we are able to restore your trust in us. Kind regards, The Swan team

通報する
N
Nomis
バークシャー
評価・口コミ(1)
2020年10月19日にご来店
総合2お料理1サービス3雰囲気2

Full English - £12 so better be good! Very average with black pudding cremated, bacon dry - no jam or marmalade for the toast. Had to ask for butter twice. Very disappointing.

Swan - Pangbourne
返信日 2020年12月18日

Dear Nomis, We are sorry to hear that the food was not up to scratch on this occasion. As a business we take all guest feedback into account and utilise your comments when improving our standards as a business. Please know that your feedback will be used to develop ourselves and succeed in the areas you have mentioned. If you would like to book again please contact us directly at info@swanpangbourne.co.uk so we are able to restore your trust in us. Kind regards, The Swan team

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L
Lucy
評価・口コミ(1)
2020年10月17日にご来店
総合5お料理5サービス5雰囲気5

Great service and great food - lovely atmosphere, would recommend.

Swan - Pangbourne
返信日 2020年12月18日

Dear Lucy, Thank you so much for your review, we look forward to seeing you again very soon! Kind regards, Sophie Lucas

通報する
JF
JerryF
バークシャー
評価・口コミ(1)
2020年10月14日にご来店
総合1お料理1サービス1雰囲気2

Food was very poor and very expensive for what it was.
Waiting staff although cheerful were inattentive.
Will not be returning and will not be recommending it to others.

通報する
j
janeg
バークシャー
評価・口コミ(2)
2020年10月13日にご来店
総合5お料理5サービス5雰囲気4

Service was great friendly staff. Food as always lovely

Swan - Pangbourne
返信日 2020年12月18日

Dear Jane, Thank you for leaving us a review, we look forward to welcoming you back soon ! Kind regards, Sophie Lucas

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よくある質問

OpenTable ダイナー767名によるSwan - Pangbourneの評価は4.1☆です。

はい。OpenTable で日時と人数を指定して空席を検索し、ご予約を入れてください。現地の制限により、現時点では予約を受け付けていない場合がありますのでご留意ください。