TGI FRIDAYS - Gettysburg
The service wasn’t what I’ve come to expect from TGIFriday’s. It wasn’t too busy, but it took a while to be checked on by our server. The food was brought out by other wait staff, which helped get the food out faster but that didn’t help those of us who ordered the endless apps. We were left waiting for our actual waitress to reorder. Needless to say the rest of our party was finished eating while we endless app eaters still had apps to enjoy. I hope our next visit will be better.
Everything was really great. The food was cooked quick and tasted delicious. Our server was professional and paid attention to all details. Will definitely be back. Highly recommend.
Just got home from a crazy 10 hour drive from SC!! Wanted good food and no wait!! Used the open table app and got a spot and had excellent service!! Food was delicious as is usually the case!! Love it at TGI Fridays!!
They were extremely busy the night we were here. The waitress def had her hands full, but she handled it better than most. The only negative thing I would say is our meals came out and 2 of us had to wait on their mashed potatoes. One came out reasonably quick the other...he was almost done eating when they finally came out. Other than that everything else was fine.
First:it was fantastic to have an Open Table Reservation. It was Father’s Day 6:30 and the lines were long. We were seated immediately in the area we requested. Our waiter came promptly and welcomed us. Food was very good, served hot, and as ordered. The bar drink was exceptional and as ordered as well as the wine.
We are "club members" and ordered chips & salsa which we never recieved. My husband got his soup long after his meal was delivered. My meal was lukewarm. The butter on top of the steak never melted. Service was very slow. They were not very busy this night either.
I love this location and have never had a bad experience until Friday when I was in. The entire visit was just awful and I will not be returning for a long while. I am a regular at this location and am first name basis with many employees. I reserved a table online and waited over an hour for my time. When I went in, I was informed their system was done and they hadn’t received my reservation. I understood it wasn’t their fault but they didn’t handle the situation appropriately... and placed me on the list to wait AGAIN. At this point I have waited an hour and a half for my table, but since it was a Friday night I didn’t want to try and go anywhere else. Finally we were seated, and the waitress doesn’t come to us for over 10 minutes. We are ready to order but she says she can only take drink orders at the moment and leaves. She returns TEN minutes later with our drinks and then leaves again without taking our orders. By the time she finally takes our order, we’ve finished our drinks and are ready for refills. She forgot them 3 times. She brings us the wrong appetizers. We waited an hour again for our food to be served food that was cold. Customers coming in after us were receiving their orders before us and left before we even got our food. I was extremely unhappy with the service I received at this location.
After an 8 hour drive, it was the perfect spot to stop and eat delicious food and watch some football with my family. Our server was great and with 3 of us doing KETO, they were very accommodating with our meal substitutions.
Good food with friends. Excellent service.
When we arrived we were told there was a computer glitch and they did not have our Open Table reservation. They honored it anyway and sat us quickly. Service was very good. Salad and burger was fine!
We used this app to book our table ahead of time. We got there a few minutes early only to be told that their WiFi had been down for "the past few days - so we haven't gotten any online reservations". Then we were told it would be 45 minutes for our party of 5. Unacceptable.
Great dinner after a trade show in Thurmont ! We enjoyed everything ! Then we went to the outlets right next to TGIF! Fun!
Wait time was 30min, even with a reservation and I did not receive my Opentable points. 😐
Food was very good. Our waitress did not know what a craft beer was, which I found to be odd.
The service this evening was above and beyond anything I've ever gotten at a Fridays. I will gladly dine again if the service has come up to this level.
Sam, our waiter, and the manager this past saturday around 5:00 pm treated us better than we could ever expect for my birthday and our 50th anniversary and the food was perfect.
Table was ready almost exactly on time even though they appeared to be very busy. Everyone enjoyed their dinner. The only complaint was the small size of the salmon in the salmon dinner. Overall a great experience.
Quite possibly the best ribs I've ever eaten! The fries were good as well but didn't care for the cole slaw. Service was attentive but not intrusive!
Been a little disappointed lately with tgiFridays, but they nailed it this visit. The Food was excellent and we didn’t need to wait on a table. I had a burger, I tasted the ribs and spicy chicken, both of those were delicious as well.
Destiny, our waitress, was fantastic! She checked on us frequently. Very upbeat and high energy and just an excellent waitress. She deserves tons of recognition.
The other hand, the hostess was so rude. We had a reservation made through OpenTable for 7:15. When I asked her if our table was ready she was extremely rude and said with an attitude, “well I guess I’ll clean off some tables, but it is ONLY 3 minutes after 7:15, sooo...” and she rudely walked away.
Also, as we were leaving, this same hostess was hanging all over a male employee. Very unprofessional.
I’ve never been treated that way for simply checking in. That’s a horrible representation of your company and the welcoming person to your restaurant. The hostess is supposed to be the welcoming and inviting personality of your restaurant because that is the first person a customer has with your restaurant. She should not be treating customers like they are an inconvenience.
Had the ribs with Jack Daniels sauce and they were great! The side dishes were hit & miss with ours being primarily a miss. Onion rings came out cold, Brussels sprouts tasted so much like lemon you couldn't tell they were Brussels sprouts, broccoli was barely warmed and tasted raw, sweet potato fries were warm at best but tasted good.
I made a reservation but had to wait over 20 minutes for a table. Very disappointing that they said that’s normal.
We came to celebrate a birthday. Our server was very charming and had some good information about the items on your menu. She was very attentive to our needs. We would hope to see her again the next time we are there for a meal. Thank you for a great evening.
Thanks to my open table reservation we were seated within a few minutes of arriving and skipped quite a long line. Doud was great-this is my favorite casual dining places.
Our server was excellent. He helped us order everything! Fantastic service and food!
Food was good. Waitperson was very nice. But, he did forget to bring us the requested chips and salsa. No big deal though.
Consistent TGI Friday's experience. Waiter was a little green, but tried hard and was very nice. Restaurant staff was friendly. Food was good.
It was a nice dinner date between me and my husband, Only one thing we order the endless apps and it took a long time in between them to get them. But the food was awesome
Our waitress was so sweet and she was attentive to our needs. The Parmesan chicken was good and the mozzarella sticks and pretzels dipped in cheese sauce was off the hook !! Yum!
It was very hard to carry a conversation at our table for 8 and they brought out 5 supposedly clean dishes that had food on them (sharing plates for the appetizers) but brought us fresh ones when we pointed out the issue.
Overall amazing and happy to eat here!!
First thing was my reservation didn't go threw since the internet connection was not working lucky I called over a hour before hand to make sure it went threw . Normal Fridays food can't complain much there but the waitress sucked . Asked for items that where asked for at the initial order that didn't come ( i.e. Sour cream lemon for tea ) or took asking 4 and 5 times and 20 mins of waiting . We ordered endless apps and well it's kinda hard to get endless apps when the waitress doesn't come back . We made a comment at the management on duty that night and they laughed it off .
Instant attitude and she paraded around our table to sit and laugh with other customers that had been clearly taken care of. I thought after finding the wash towel string in my mashed potatoes that this location would take their customer's safety and consideration into mind. Not please at all with the service and definitely not worth over $100 that we spent.
Great, fun restaurant for gathering with friends. Endless apps a fabulous value. Our server, Greg, was efficient and knowledgeable.
Its always busy when we go whichbhas been on saturdays seems like but food was got was very loud due to big grpups talking over each other.
Had reservations but when we got there we were told it would be a 45 minute wait...manager got it down to 20 minutes but will not return to that location.
Did was good service was fast and friendly