The Brew Brothers Taphouse - Tropicana Laughlin
We love coming to Brew Brothers every time we visit Laughlin.
This time was different than the rest. The quality of food was not great. I’m not sure if they have a lack in kitchen staff or what.
We ordered the nachos for an appetizer, they were cold.
Then the entrees came. My chicken sandwich was horrible. The chicken wasn’t battered properly and it was so burnt the chicken was super dry. It was falling apart with every bite. Then it was slathered in a horseradish sauce to try and disguise the burnt butter after taste.
Server was amazing though. Extremely attentive.
We are going to be back the next time we are in Laughlin, I just hope the kitchen is more up to par and back to the way they used to be.
I did enjoy my meal and my waiter. However the ladies behind us had a bad experience because their food arrived after ours and they had been sitting their for 15 minutes prior. So I feel for them.
However my personal experience was amazing.
Nice sports bar with craft beer and good food. The server was friendly and efficient.
Made a reservation at 7:30 pm for a party of 10. Hostess was unaware of reservation and I was told that my party would be seated at 2 different tables but next to each other. She was rude too. I explained that I made a reservation (24 hrs in advance) so that they could plan and prepare accordingly. I insisted that we be all seated together. She disappeared. At 7:45 pm, the manager came by and inquired if we had a reservation. I replied yes for 7:30 pm. She told me my table was almost ready. My party of 10 (w/ a 15 month old baby - which I included in my reservation) finally were seated at 7.50 pm.
We had tickets to a comedy show in the hotel, so made reservations at this restaurant to have a birthday dinner date beforehand. I have a gluten allergy, but there weren’t any gluten free options other than one salad with some modifications. Our server was nice, but service was horribly slow. It took over an hour for us to get our food (two easy entrees - a chicken salad and fish & chips). The hostess mentioned that our reservation said we were celebrating a birthday, but no other mention was given. We didn’t even have time to do dessert since we had been at the restaurant for over an hour and a half just to have our entrees. We were almost late for our comedy show since the meal took so long to arrive. Probably a fine restaurant when you aren’t on a timeline or don’t have food allergies, but I won’t ever be back.
Tasty food! Friendly staff! The ribs were awesome!!!
Food took over an hour to get and place was not busy
We had dinner here with a group of friends on a recent trip to Laughlin. The food was great, the beer was COLD and the service was great (Christian was our server)! We all agreed though that we hoped they would add a few more side dish choices to the menu (in particular, a side salad). Overall though, a great little place. We will definitely be back!
Check in was horrible., I had rreservoed a table and had to wait 15 min .. what is the point
Great place to eat. food quality was great even the portions. Drinks were amazing.
Love the atmosphere and the food is great. Big portions and the prices are good for the area. Eat there every time, we like it that much. Would highly recommend.
Awesome House Brew!!!! Service was Exceptional & Food was Just-Right with Cost & Deliciousness. Highly Recommend!!!!
Over all it was ok. Service was slow, the other reviews are accurate. We waited a long time for a waiter to come to ask for our drinks, we placed drinks and food at once. Took about 20 to get our drinks, and 45 for the food. We dare not ask for desert or a second round of drinks. Took about 15 to get our check after asking the hostess to find and ask the waiter to come back to our table. The food wasn’t bad, but not the best ever either. To add bacon to the Ruben was an added $5.00. I get there’s going to be an up charge, but 5 bucks for maybe 3 slices of bacon is a little over the top. The restaurant has a good ambiance but the wait is killing their business I can imagine. 2 tables got up and walked out because they waited so long for service, drinks, and their meal. I like that it’s more modern and has a more upto date vibe... but the service and speed of the kitchen needs to improve.
Michelle was our server and she was fantastic. Food was great and we had a good time.
We waited for an hour and twenty minutes for the food. Then the manager came and tried to explain that the kitchen slowed down because of the rain! Seriously??!!
When 3 of the meals finally came i was still behind waiting for my salad(oh and my husband hot the wrong order but he just ate it anyway)
We will not be back
We waited 30 minutes for someone to acknowledge us just for drinks, we didn't order after an hour of being seated and our food was cold when it did arrive. Poor service it all came down to our server. Others around us we being served quickly. And it was the only restaurant open otherwise we would have walked out obviously.
My husband & I wanted to eat out around 7 pm on a Saturday night & some of the other casino restaurants weren’t accepting any additional reservations. Using OpenTable to book a table @ Brew Brothers was easy & we were able to walk up to the hostess about 7 minutes early & were seated immediately. Great service by Michelle & enjoyed our food!
Not enough servers. We had to wait awhile just to get drinks. So we made sure when we were able to order drinks that we ordered our food at the same time.!! Food was amazing.!! Service not so great.!!
Great service and great food
Had to wait 45 min for food. Left without eating. Terrible service. The food that was finally brought to table looked burned. Bartender made horrible drink. Maybe they were having a bad day, but we are not going back.
The workers and cooks work hard to get to their customers. Nothing bad on them I think the bad is in the company. The company really needs to hire more people they are working a barebones crew. It can take people up to an hour to receive their food because of not enough cooks. The server try their best to attend to you but the company is setting their employees up for failure
We had a really great server but they didn’t have enough help in the kitchen and the food took over an hour!
After one hour of waiting we did not
Get our food. We heard the next table over complaining of the food being dry. We had small children with us that needed to eat. Unfortunately, we had to leave.
Service was slow, food was okay, prices were a bit high. Will probably not visit again anytime soon
Our Servicer was okay not friendly , but maybe having a bad day. Had wine by the glass smelled bad he had a new bottle opened never said sorry about that or offered to pay for half the price. BUT the manager was a different story poor management skills. Never said hello or asked if we were having a good day.
Chicken salad said pecans could not find any she found tiny crumb's When I talked to her about the wine and pecans she said this is what you get.
So that's how things went.
We had a reservation at 730PM and got there about 20 minutes early and they were able to seat us which was fantastic service right off the bat. however, we wanted to order one of their amazing looking ice cream alcoholic beverages but was told they couldn't because they have no more ice cream. unprofessional because they are only open 4pm to 11pm. 7 hours of operation and they ran out of ice cream 3 hours in? not right at all. then we ordered our food about 745 since it took time for people to finish showing up since our party was bigger and we waited until 845 for our food. an hour?? ridiculous. their menu was so small although they did have somewhat of a variety. They charge a dollar for any side sauces you want, I wanted bbq and ranch and they charged an extra 2 dollars. overall, the service was super slow and it took forever. way too overpriced too but that's expected for Laughlin!
I’m unable to comment about the food, as we never got that far. We arrived and were seated at our reservation time and that is where began and ended. We waited to be acknowledged by a server or anybody at this point. We looked over the menu, read all about the drinks and food options. We watched as about five different servers kept passing by our table without any eye contact or glance our way. Even though it was a busy weekend the restaurant was not busy. We waited a little while longer and kept hoping that a server, any server, would acknowledge us. But they never did. So after about 10 minutes or so we left. My husband let the hostess know why we were leaving and all she said was “have a nice night” and let us walk out. Now I know why this place wasn’t busy on a holiday weekend. I’d been wanting to check this place out, but now I’m over it.
Food was good, a little pricey. Our server was horrible unfortunately.
Brew Brothers has always been my favorite place to dine in Laughlin! I love the bright ambience and lovely view. Best beer selection ever! Always a friendly staff. Was disappointed, however, to find upon our post-pandemic return, that the menu has changed drastically and my 2 favorite food items, the buffalo chicken chopped salad and pulled pork sandwich are no longer available on the menu. They still have the delicious french fries but we were not impressed with the very limited menu and are hoping in the future they will bring our favorites back.
Beers and recommendations excellent, server very attentive.
The waiter was very accommodating, friendly & very efficient. The beer was good, the sandwiches were delicious. The only poor rating was the chicken pecan salad was very disappointing :-(
Everything was very delicious. We had a party of 10 and everyone was pleased with their meal. The server and the lady at the front was very nice. The only thing was it took a while ... about 15 minutes for the server to greet us and get our drink order. The place wasn't busy but just maybe they were understaffed. We didn't have any other plans so it wasn't a huge deal. But once that was taken, everything was great. We will definitely be back again. Burnt ends were my favorite!
We just loved the Brew Brother's! The food was amazing. We were sat right away and had service immediately. It was busy but everything arrived to our table in a timely manner. We look forward to returning!
Not as good as I remember. Food was just okay. First in line, first to be seated, fourth to have food order taken, fifth to actually be served food. Buger was nothing to write home about, chicken sandwich was soggy. Onion rings were perfectly cooked, warm, crunchy and very tasty. We will not go back anytime soon
We got a BBQ bacon burger and the crispy chicken sandwich. Both were good as well as the frys. Lots of beer options but not many stood out - can get them all in a grocery store. Overall we'd go back.
Enjoyed our meal, good food but when paying $20 for a meal the upcharge for a condiment seems a bit over the top. Kinda ruined the feel of the place. Unfortunately nickel and diming the patron seems to be the norm any more.
our waiter, Chris was very attentive and friendly and made us feel valued. pizza was good and so was the beer flight we selected
Food was awful. Service was awful. A waste of time. Do not recommend
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OpenTable ダイナー48名によるThe Brew Brothers Taphouse - Tropicana Laughlinの評価は3.9☆です。