The Cottage Pub
Graduation celebration- good service and food
Waitress was terrible but got some drinks comped by a manager after we finally complained about only seeing her 4 times during our 2 hour visit. She would literally turn around and fast walk away when we tried to order more drinks. I’m aware they’re understaffed but she could have atleast made sure we were taken care of before leaving when she did come around.
Outdoor patio area is always the best! Everything was great, but for some discarded or dropped paper goods on the ground that employees walked past, but no one picked up. That bugged me. The were a couple extremely loud women in a larger group nearby, but that happens. Definitely recommend!
Nice outdoor area. Wish the heaters were working on the cool day we were there.
Food was good, service good, but the noise from the men in the bar was deafeningly LOUD. We couldn’t hear ourselves talk.
It's a local favorite, enjoy eating outside on the the patio.
There are many better options in Crystal Lake. The food was mediocre at best, the service was extremely lacking and the atmosphere left much to be desired. This establishment has really gone down hill and I do not plan on ever going back.
Our party each had the steak sandwich which was very good. I would recommend it. We had ordered prime rib, but then were told it was sold out for the evening. We hope to come back another Saturday to try that. Love the outdoor patio/deck with TVs to watch sports.
Love The Cottage to meet with friends or with my husband. Really enjoy the outdoor seating.
Your Fish Fry is one of the best I have ever had! Crispy, hot, beautifully prepared and quickly served. I already made reservations for family for this upcoming Friday and I cannot wait.
The bloody Mary wasn’t all it was raved up to be. Pretty disappointed I did not receive the full size pretzel and the burger was burnt and one slice of fold it up pepper jack cheese on it. Did not look like one of the top 10 as described on the Internet. The actual bloody Mary I give a six out of 10. Although they do give a full size chaser. The food was mediocre. If we’re in the area again we may stop but we won’t drive the distance we drove again to come here. The service was excellent very attentive right on the nose with our orders and very pleasant.
When we got to our our outdoor table, we were immediately approached by our server who couldn’t have been friendlier. But a few issues became apparent. The game we wanted to watch with the NCAA tournament wasn’t available at our TV, the heater didn’t work at our table, and a heavy wind was hitting us. The manager and staff immediately came to the rescue and fixed everything,,, making our evening perfect. The Cottage is the best neighborhood restaurant... they really care about their customers!! And on top of all that, food was delish!
If you liek Pub food the Cottage is the place to get it! Many menu choices everything is very good!
Excellent as always even during the pandemic and before outdoor dining begins. The fruit cup that is not on the menu is really good, not just mellon.
Food and service were good as always, but no other patrons wore masks when not eating or drinking.
Nachos were a little muh. Burgers were great. What really made our evening is our server, Dylan. He was a riot!! He said he hasn't worked there long, but did a great job with a awesome personality! We invited him for a drink after his shift! That doesn't happen often. Great job Dylan!!
Used to love this place. Service was so horrible and slow I don’t think I’ll ever go back. Food was not like it used to be either. Overall so disappointed with my experience.
We schedule for ten people but 7 showed up, we were seated outside, and when we asked the manager to turn on the heat he ignored us. The waitress was the one who told us it was broken and when we asked to be seated inside or somewhere warmer we were refused. The manager said we asked for outdoor seating which wasn't true. My family is from Hawaii and is not used to our weather. We left and enjoyed the restaurant we did go to.
You know the legendary kind of "local" pub people talk about - the one filled with great vibes & unique character? That's the Cottage. Lots of good beer choices, great burgers, fish on Fridays. I don't think there's a thing on the menu I don't enjoy. It's just that neighborhood, community place where everyone gets treated like a regular. The outside porch has a louvered roof that can be closed to the elements. Live music on the weekends and their annual Motown weekend and Beatles Blast on Labor Day Weekend are can't miss events. Love this place.
We were very happy with our outdoor seating under the heat lamp. The wait staff was wonderful. We especially enjoyed the St Patty's day theme and music. Nice touch!
just stopped there for a nightcap; irish coffee..
Brought our grandson, he loves the Cottage! It was quiet for a Sunday evening and very good.
Yummy pizza and fish and chips!!
The Cottage has been the go-to destination for our monthly shooting club for some time now. Staff is always very pleasant and most attentive, the food is good and the oysters (weekends only) are always very fresh and reasonably priced. Management is also very accommodating when it comes to honoring special requests. Thanks folks!!
The Oysters Rockefeller and Crab Soup are always a hit!
Great bloody Mary’s and always great service! The menu has something for everyone.
Our server was very unprofessional and had the most sour attitude! We went to celebrate a birthday and said that about 5 times, & was never acknowledged. Would have been a much more enjoyable experience if we didn’t feel so rushed out! Stayed only for drinks and apps. We made our way to the bar for a bit after. The bartender, very friendly and fun!
The kitchen had some minor issues when we first got there, but thankfully we were able to order some food before we left! The drinks and staff were great as always.
Food was very tasty, menu was a good variety and prices were good.
We ordered a few appetizers and drinks to start the weekend! We had a good time! Thanks as always.
We celebrated a birthday and we were all very satisfied with the food and service. We were not rushed and made to feel welcome. Everyone was very accommodating.
Always a great time! Great atmosphere!!
Great food, Great service. Our waitress was amazing! Will definitely go back.
One complaint: You pay for a burger but fries don't come with it and when you do pay for a side of fries they give you a handful.
Never have I had a bad time at the Cottage.
Regarding ambience, how about turning up the heat inside during the lunch hour.
We had an awesome dinner in New Years! Love going there
Love the place!
We made a reservation 4 hours in advance and when we got there, the waitress/host told us there are no tables available because people showed up for music which is what we came for. Hence the reservation. Whats the point in making one if they're not gonna have a table for us? Then she got snippy when we asked for the table that was available near the music.
Great food! Great service! Met up with friends and had a lovely dinner in a wonderful atmosphere.
the food was great! The only reason I gave a lower rating was that the door for the outdoor eating needs to have a door spring to keep it closed in higher winds. The wind kept blowing the door open, which made it cold in the area. the space heaters could not heat us up.
Very good food!
The Cottage Pubでは直接デリバリーを行っています。店舗のデリバリーを注文される場合は、【オンラインで注文する】ボタンをご利用ください。
OpenTable ダイナー203名によるThe Cottage Pubの評価は4.4☆です。