The Grounds of Alexandria Cafe
Outstanding venue never fails to please. Perfect every time !
Great spot for brunch! Would definitely recommend
beautiful tasty food and never get rid of the blue drink with fairy floss delicious
Great place great food ! Perfect service by being able to order through an app !
Great customer service
beautiful and welcome atmosphere
Very happy ❤️
Seemed like ordering on mobile was the only option and when almost through the process, we were approached by waiter to take our order. Ordering of drinks on the mobile was also confusing. Finally tried to make payment for mobile order and could not get to work. Possibly best not to rely on technology or customers have the impression that is the preferred ordering option and then doesn't work.
Please make sure it clear from the beginning of service when using mobile phone to order
We place it but we assume that when you placed the order it was registered.
We waited for 35 mins after re looking at the order that you have to pay on your mobile delivery and place in your card details. How would this defer if you wanted to pay cash?
So the meeting had to be extended because of the wait before hand 🤚
Service was absolutely terrible. We honestly received no service at all apart from the door man who was lovely.
We had been forced into using online ordering as no one at any point assisted our table. As it was our first time it would have been nice to have someone to greet us answer questions recommend things etc.
instead of ordering lunch and the Cinderella dessert we had drinks and left.
Staff were attentive but not interfering, food came out quickly and love the atmosphere
Loved the self service app to order and pay
Staff were most helpful
Very friendly service, food served in good time and beautiful decorations
Over priced burger from the cafe inside, other areas of the Grounds have been great in the past but this time it was dry and tasteless - sorry!
Perfect. Just a note: dessert came first, before we started lunch. We ordered cake, but if it was an ice cream it would have melted already...🙂 The food was delicious, but the meat was cold.
Thank you! ;)
Very happy with the atmosphere and the food was nice especially the hot chocolate
Food is a little bit too fancy for us fussy eaters my granddaughter got a cheese toastie but hated it and couldn’t eat it. The cheese was too strong most kids just like cheddar cheese or tasty cheese
Stunning location and the food was delicious. We loved it
There is no alcohol service with lunch. Alcohol is available from 3pm.
Friendly, accomodating, loved the decorations. Wish the drink stated soda water. Cake was delicious.
There was noone monitoring social distancing, we had been instructed to make a reservation to ensure they were not over crowded yet there was noone checking people in and there were people there with no reservations.
Easy to book and ease of use with app ordering. The same great atmosphere and lovely food and beverages as always.
This is our first visit to the ground cafe.. The service was very good i love it even they are very busy, the decoration is top notch.. just the food was disappointing the quality and taste is not suit for that price.. but the venue super cool i loved it
The cafe was quite busy but staff were efficient and food service was very fast. Our meals were delicious and the ordering process from your table was fantastic!! Noise level was quite high but to be expected in a busy restaurant
Hi LindyS, Many thanks for taking the time to write this wonderful review on The Grounds of Alexandria Cafe. We hope to see you back again soon. Thanks, Georgia
The cafè feels spacious and safe during the covid times... Allowed 1hr 15 minutes very very short but we were able to stay longer as there were some vacant tables after 1pm. Possibility to order via app which makes it quicker and safer
We ate at the cafe! The food was really great!!! Drinks were great too!!!
We have six people and ordered six main dishes and some sides for share. During the process, the finished dishes were placed on the left side, but there are no staff took them away until we finished. After we finished the main dishes, we asked the staff to clean up the table because we have our own cake, but the staff responded perfunctorily, and waited for 15 minutes without the staff paying attention. Until we are not satisfied and leave. Very disappointed with their service.
Adhered to COVID safe policy. Quick easy ordering with QR scan and payment. Food was great
We had the most Amazing morning All staff inside and outside were just so Amazing Thank You so so much :)
Hi BecsR, Many thanks for taking the time to write this wonderful review on The Grounds of Alexandria Cafe. We hope to see you back again soon. Thanks, Georgia
I just want to make a mention of a certain staff member , from memory her name was Vivian. Although she wasn’t working amongst waitress and concierge of the cafe , she was however doing an amazing job at directing people in the most welcoming and beautiful way, ensuring to maintain a professional place for both staff and visitors. Vivian went above and beyond to welcome and manage all enquires. Her smile was humbling and reassuring and she carried herself in such a professional and kind manor. I genuinely don’t believe the cafe would run smoothly without her. You are blessed as a company to have such a beautiful staff
Member that advocates and holds the standards of your company so highly. As for my dining experience , I felt judged , dismissed and neglected by waitressing staff. We had to wait 45 mins for lunch to be served after asking a staff member , they then instead of apologising said “ you should understand , the kitchen is so busy”. We made our lunch order at directly 11:45 when the lunch menu was released. I don’t think 45 mins is a justifiable time for a cafe. Vivian was again the person to notice our faces to be of building tension and had quickly managed to find out lunches to our table with again reassuring and kind words.
This staff member made our day ! I look forward to seeing her on our next visit !
Food was nice, but our table was squashed in between 2 huge machines, which wasn't very pleasant
Excellent experience and good meeting point for friends gathering
Friendly, helpful staff, awesome food and drinks and a great atmosphere
Hi CathyV, Many thanks for taking the time to write this wonderful review on The Grounds of Alexandria Cafe. We hope to see you back again soon. Thanks, Georgia
As a destination cafe/restaurant Menu ordering by phone devalues the experience and is more difficult when one person checks in for a group. The staff attitude to requesting menus was poor and they bought only one part menu for a group. The attitude to the menu request was poor
Great place for a coffee catch up and pet friendly venue.
Hi DianaV, Many thanks for taking the time to write this wonderful review on The Grounds of Alexandria. We hope to see you back again soon. Thanks, Georgia
Ana and the blonde English lady are both terrific!
Hi MattB, Many thanks for taking the time to write this wonderful review on The Grounds of Alexandria. We hope to see you back again soon. Thanks, Georgia
I surprised my partner with lunch at the cafe for his birthday. It was a miracle that the grounds were open after COVID let alone to get the perfect table.
I was able to request something special when booking online; as we arrived we had the most beautiful table just outside the cafe with a wonderful arrangement of a candle and bundle of flowers. The service and staff were great, kind as ever and the food was absolutely delicious! It was an incredible time and really made the day extra special and memorable.
Lovely ambience sympathetic to the heritage of the building and beautiful surrounding green atmosphere. Food was delicious and speedy service
Hi Dominique, Thank you so much for taking the time to leave us this amazing review. We hope to see you another time at The Grounds of Alexandria. Thanks, Georgia
Pleasantly surprised with the quality of the limited but delicious lunch menu. Service was fantastic and famous grounds setting did not disapoint.
Hi Eloise, Thank you so much for taking the time to leave us this amazing review. We hope to see you another time at The Grounds of Alexandria. Thanks, Georgia
I wasn’t impressed with the food I found it very greasy and the sauces and coleslaw wasn’t very nice. The service was very poor no social skills by staff. And wasn’t impressed by the ordering and paying system. The cocktail we ordered was nice
The braided Lamb shank @ the potting shed was amazing and anything from the patisserie can be picked with eyes closed ❤️
Hi AYSM, Many thanks for taking the time to write this wonderful review on The Potting Shed. We hope to see you back again soon. Thanks, Georgia
Absolutely amazing experience with the brunch.the food and service was soo good and i think what made it extra special was the fact we had an amazing dining room experience with the kitchen n dining table.
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OpenTable ダイナー721名によるThe Grounds of Alexandria Cafeの評価は4.2☆です。