The Lagoon Seafood Restaurant
The food is exceptional and we feel value for money, it was our 4th time dining, and prior to other experiences we seemed rushed to set our order, the staff are very helpful, and professional in their required jobs. I did have a bout of stomach cramps from a bit of a dodgy seafood and as it was my first meal for the day I can’t point my finger at anything else. That happens and won’t stop us from returning at another time
Great night Barramundi was lovely. Very noisy and busy.
My partner planned surprise engagement and the staff made the whole night perfect. Food was exceptional as was the whole night from start to finish
We prefer the A la carte menu and were not advised at time of reservation that it was a set menu. Not being able to split the payment over two credit cards was inconvenient. Restaurant was very busy with two sittings so it felt more rushed than usual.
Great venue the Staff and Service together with the food and venue were just first class only problem I had was my own fault as I did not read the Menu thoroughly. The Oysters Kilpatrick were made with spicy tomatto sauce instead of my favourite Worcestershire Sauce and the baby Occy had chilli in it which I don't like.
food was very good, service good, though we were served by many different people. this restaurant always delivers. the only negative was the toilets. we were at the venue for early dinner 6.15pm, I went to the loo approx 7pm and there were not very many people in the venue. the mens toilet had obviously not been cleaned from the lunch time sitting, paper on floor, water on floor, soap dispenser broken off wall and sitting on vanity, just seemed like it wasnt a priority to clean the bathrooms,
We have eaten at the lagoon many times and have never been disappointed. Excellent food and service with a beautiful view. At the top end of our budget but definitely worth every penny.
The food was excellent and the service was attentive. The only thing that brought down the meal was the state of the building inside and out. Everything needed a deep clean. The ceiling had a lot of cobwebs and there was a large spider near the vent over my husband's seat with a web and lots of insects and flies in it. In the corner of the room, there was an even bigger web/nest of dead insects. The mens bathroom was run down with large cracks in the tiles. Everything was tired.
The lady who welcomed us at the entrybwas extremely professional but also warm and welcoming, all the team members that we encountered were very pleasant. The food was exceptionally good and great value for money. Thank you for your welcoming hospitality and wonderfully good food
It’s disappointing when a restaurant hires out 60% of their venue for a wedding and doesn’t warn you when accepting your dinner booking. Atmosphere is one thing but fireworks and blaring music is hardly ideal for a dinner date.
Food and service was very good!!
Very disappointed with the noise levels coming from the wedding.
Very disappointed where we were seated also because of the large wedding, I would have liked to have known in advance so I could make the choice of coming another time.
Very disappointed that I was charged for extra lemon wedges with my expensive seafood platter.
I would recommend a friend because food is very good but would tell them what to look out for.
On arrival we were expecting Al a carte dining, only to be offered set menu options. We were later offered a choice but opted for the $85 set menu. Food was enjoyable but far too much, appetiser, entree, main and dessert
Food was very bland
good selection of quality food and wine
Service was excellent and we felt very well taken care of. Food was alright, my crispy Maryland chicken tasted like a well cooked home roast, but it didnt wow me with flavour. We did notice that a couple sat down near us but left before ordering and the table was not stripped for the next party that sat at the table.
From the greeting on arrival until our departure it was an excellent experience
The wait staff were attentive without needless hovering
The food was excellent although the Paprika chicken entree I had was dry and somewhat tasteless, my wife’s entree, our mains and the deserts were great.
If there was a negative it was the food being served on Anko plates, these are a cheap kMart brand plates and below what I would expect from the Lagoon.
We have been to Lagoon four times and love it, we would go more often but live in Sydney
The food and service is consistently of a high standard.... we asked to be moved and it was done graciously and with a minimum of fuss
Great views of the ocean from all parts of the restaurant
We will be back again
Love it 💙
excellent service very friendly and competent. No complaints from our table re food.
The seafood was excellent. Fresh and not over cooked. Yummm. The major reason for coming.
Wait staff can pay a bit more attention to detail. The Restuarant was busy but we had plates put in front of us that was still wet from the dishwasher. Cutlery had smears.
As the seafood entailed using fingers, a finger bowl of fresh water would have been appropriate as part of the set table rather than having to ask and to wait for quite a while before they arrived.
My cold seafood platter with fresh seasonal fruit was more like a fruit platter with a small amount of seafood - $85!. Toilets weren't attended. No loo paper or paper towel. I married that day, announced it on arrival. Two days later I found out someone had organised $120 bouquet of flowers to be delivered to our table. I didn't receive them. The florist followed up on my behalf and was verbally abused. They never apologised to me for their error. Terrible service. Do not recommend!
Fantastic professional service , as always well presented and amazing food
We also go to The Lagoon for a special occasion. The meals are faultless, no matter what we order they are amazing
Waited over 2 hours for a piece of fish!!
It wasn’t a great experience for us
Recently enjoyed a fresh seafood platter with my wife and two kids for our 6year anniversary. Service was quicker than expected as it was quite busy. Food came out quick and was absolutely delicious! The seafood was so fresh and the sauces and flavours were on point. We were bit worried as there were some below Average reviews. But we like to see things for ourselves, boy did it pay off! Goes to show you can't listen to one person's experience and let it ruin your own. We left very satisfied!!
Seafood Plater for 2 was good. Fresh Crab and lobster beautiful. Good value for money. Staff services was excellent 5star. Only disappointment was the restroom. The amenities was filthy and a strong unpleasant smell. Only two toilets for the whole restaurant and the restaurant was full. For a 5 star restaurant this was very disappointing. Lacking Hygiene in this area.
Entrees were pre-preoared, under cooked and luke warm at best. Calamari was floury and chewy, octopus was out in 2 minutes and barely warm. Pork belly was extremely small and luke warm again. Pre cooked soggy potatoes with a few strands of brocollini. Asked for a 600g lobster at $180 a kilo. Served a 750g lobster and paid full freight of $130. Lobster was ...... adequate. Steer clear.
Went there for our 40th wedding anniversary perfect spot great service and very friendly staff and the food / platters were the best we have had in a long time. I had the scampi and would go again just for that .
Prices are for fine dining....the food does not equate to that. Mass of patrons in such a small space. Seafood platters a big miss. Disappointed
disappointed with the noise and the table location in the Back corner with no view and poor lighting. $89 wine I ordered was not available, was offered an alternative I assume was the house wine valued at $39. Oysters Kilpatric were cold and under done. There was no cutlery on the table when the Hot / Cold platter arrived and we had to ask for a wash bowl which I would have assumed should be standard at such an establishment. Would hesitate going back
We were on a time limit our wonderful waitress Hannah ensured we were looked after and out in plenty of time. The food was amazing!
Food was off high quality , unfortunately the service lacked knowledge, understanding of special dietary requirements and promptness.
we were looking forward to the lagoon restaurant, as we had not visited for 3 or 4 years
we ordered the deluxe seafood platter for 2 but were disappointed with the value for money and the fact that we had to order a salad and chips as the waiter said it can with not sides despite the $300 price tag
my knife and glass on the table had to be replaced due to being dirty
the waiter was instructing a new staff member in front of me how to pour a beer into a glass
we will not be recommending again
We picked this restaurant due to their menu, as it catered for both seafood and meat lovers. Overall the dining experience was good up until the main course. I received a main that I did not order, We had to go and find someone to advise and she stated it would take some time to cook my meal again so I said I would eat what I had received. When we went to pay we were asked if the waiter had offered us a comp coffee or desert and we said no. The lady just said oh and charged us the normal price.
4 of us were seated at what ended up being a very small table and more suitable for 2 people not 4. We ordered a seafood platter and 3 sides. The sides did not fit on the table let alone the platter. The wait staff just stood there looking at us......
In the end we asked them to bring another table which they did but what astounded me was their lack of forward thinking when the order was taken. They should have realised this was going to be a problem and taken appropriate action.
We were abit disappointed as we got there first session and there was a lady vacuuming around us...dirty cutlery under our table..and had to present ourselves to a waiter letting them we were ready to order after sitting waiting for then for 25 minutes. We felt forgotten as we were the only ones in there for the first hour.
Lovely seafood restaurant, service was a bit ordinary,nice experience in general
Good food/ high quality but many things smothered in cheese sauces which is difficult in sharing a seafood platter if one is lactose intolerant.
Lovely restaurant that never fails to impress. Food top notch and service excellent. Can get a little noisy but overall good value. Care re platter - the 2 could easily feed 3!
The food was delicious. The service was excellent.
OpenTable ダイナー1242名によるThe Lagoon Seafood Restaurantの評価は4.2☆です。