The Lagoon Seafood Restaurant
4 of us were seated at what ended up being a very small table and more suitable for 2 people not 4. We ordered a seafood platter and 3 sides. The sides did not fit on the table let alone the platter. The wait staff just stood there looking at us......
In the end we asked them to bring another table which they did but what astounded me was their lack of forward thinking when the order was taken. They should have realised this was going to be a problem and taken appropriate action.
We were abit disappointed as we got there first session and there was a lady vacuuming around us...dirty cutlery under our table..and had to present ourselves to a waiter letting them we were ready to order after sitting waiting for then for 25 minutes. We felt forgotten as we were the only ones in there for the first hour.
Lovely seafood restaurant, service was a bit ordinary,nice experience in general
Good food/ high quality but many things smothered in cheese sauces which is difficult in sharing a seafood platter if one is lactose intolerant.
Lovely restaurant that never fails to impress. Food top notch and service excellent. Can get a little noisy but overall good value. Care re platter - the 2 could easily feed 3!
The food was delicious. The service was excellent.
Have been going there for years and it’s slowly getting worse..
service was plain and lifeless.
2 and a half hour wait for mains, while trying to keep 3 kids entertained..
food was overcooked and very over priced..
beef and lobster main was beef and large scampi, not lobster.
Been in seafood for a decade and will never go back again unfortunately
kayla our waitress
Restaurant was fine. Food was very nice, however the service was shocking. Our waiter was amazing, however. We waited an hour for our food and there was a delay on our drinks. When our meal arrived, we discovered that our dish did not include blue swimmer crab like it was suppose to. This was deceiving as we were not notified about it, rather we had to ask about it only to be informed that the restaurant had "ran out". We were celebrating an event and were unfortunately disappointed.
great food , great service. As a family of three generations who attended everyone enjoyed their meal
Poor service,very noisy, cant say covid safety was followed. Too crowded. Booking was at 8pm did not get a table until 8.45pm. Food not worrh the money.no justice to chicken or vegetarian food. Chicken roast was very dry & average. Pannacotta was not set it took 25 minutes to bring desert. That would be our last visit.
Was overcrowded not good for the corona virus issue, had to wait 30 minutes for table, food was delicious but for What we paid could have been a little bit more quantity wise, table service slow and not up to standard.. ordered desert and it never came with desert spoons had to ask another waiter 5 minutes later to get some.. and way to noisy for what was our 25th wedding anniversary dinner. We were also near the back door and could smell people smoking .. other than that all ok
I would not recommend the Lagoon. We arrived at our booking time, then having to wait 20 minutes for our table to be available. The staff are moody, do not engage with the diners. The place was heaving and there was a wedding on which was pumping disco music out. The food is over priced. I hated the experience and will not go back.
Been here a few times over the the years this time for a joint anniversary dinner and very disappointed with the food. paying top dollar and quality wasn't there.
Booked for anniversary dinner and they absolutely spoilt us
Very nice experience. Food was not as nice as expected.
Unfortunately not a great review, food portions get smaller every time we go there, whilst the prices go up. Some staff members rude,and surly teenagers (clearly wishing they were somewhere else).
Decor is dated, and even smelly.
What was once a great restaurant/dining experience now leaves a lot to be desired.
The staff were very happy and friendly. Our waitress, Stephanie, was an absolute delight.
The food was amazing from the taste to the portions.
It’s is in a beautiful position on the lagoon.
Defiantly coming back and highly recommending to friends and family!
Very nice restaurant, seafood platter was excellent. A nice mix of fresh and cooked seafood but not fried and very nicely presented. Everything was tasty and the mix of seafood was good- lobster, crab, prawns, oysters, baby octopus, calamari, scampi and bugs.
Good service- great food.We asked for quiet area and given a lovely table on the veranda- definitely a place to go for celebrations or special night
Always beautifully presented food, which tastes great. Staff are friendly and efficient. Lunchtime 2 or 3 course special is a good choice. The chocolate dessert with hot caramel sauce is to die for.
Ah-may-zing!! Food was next level fabulous and soooo fresh. Can't wait to come back!
Our waiter, Aidan, was very helpful & courteous.
Seafood platters awesome.
Overall excellent experience. We were seated and served on arrival. Wait staff were friendly and professional. Food was amazing and fresh and the meal came out fast considering the place was almost at capacity. I was extremely impressed and will certainly return. Thank you and well done!!
My daughter and I had a lovely dinner and catch up. It was early evening. late afternoon, we had a lovely view of the lagoon, window seat. Our hostess was extremely lovely. Tall lady with dark hair and an accent. Just divine.
The service was great and so was the foods and the friendly staff. Beautiful location love it.
Great value seafood platter. Able to substitute food in and out of the platter.
On entry the staff greeting you are very friendly.
The waiter staff most were good but some could be room for improvement. The food was tasty and great.
On arrival we were ushered to our table and offered water. It came. We waited a good 20 mins but no service. My husband had to go to the bar and ask for drinks. We ordered off the lunch menu, some garlic bread and chips and two seafood platters off the lunch menu. It stated seafood platter for 2 at $110.00 so we ordered 2 as there were 4 people. It did not say per person. We were charged $440.00 instead of $220.00. My husband paid so I wasn't aware until we arrived home. Not real happy.
Excellent food as always. We have never had a bad meal at the Lagoon, this time was no exception. We took our friends out for my husbands birthday, there were 10 of us, all our meals came out together, they were all hot and the delicious.
Worst service in the many years we have been dining at your restaurant. Table of 4. Three meals come, " the fourth will be along shortly". 20 minutes never came. We had to chase twice to get some action. 30 minutes passed before it arrived. It was very hot, having just been cooked. The system broke down, the meal was forgotten. Not good enough
It was our 18th wedding anniversary. The lagoon is the best place to celebrate due to the views, the food, the romantic feel. We have been to this restaurant a fair bit for special occasions. They only issues where I could see improvement is required, when the staff take drink orders. This was the 2nd time we had to wait and ask a few times before the drinks came. They did give us these drinks complimentry due to this issue and the next drinks we ordered were delivered much faster.
BBQ platter for 1 was delicious served on a bed of rice and covered in a very tasty sauce. Unfortunately as the shells, legs etc are removed by hand, your hands are covered in the sauce and is really a mess. I asked for a finger bowl But received a disposable wet wipe. Staff were very attentive but our experience can’t be described as waterfront dining with views as we were at the back of the noisy restaurant and had no views. Although the food was delicious it was overpriced at $300 LUNCH
Always delicious and fantastic service
Loved it, atmosphere and service was amazing, food was great would highly recommend.
Great food And the service was second to none. I have an allergy and the staff was adamant that everything On the seafood platter was suitable for me to eat. Much appreciated. Thank you to the kitchen staff too.
it was our wedding anniversary the food was only average the service was rushed, a hovering waitress tipped plates from us as soon as one had ceased eating even after asking them to resist it continued this was a very poor excuse for a decent well served meal even the wine was rubbish and overly priced expensive for what really was a less than an RSL quality meal wth worse service
Delicious food, quality and friendly service, tranquil views. Will definitely be visiting again soon.
Never disappoints, great food and service
OpenTable ダイナー1208名によるThe Lagoon Seafood Restaurantの評価は4.3☆です。