The Melting Pot - Schaumburg

4.4
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評価・口コミ(76)
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31~50 USドル
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ダイナー76人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
4.4最近の評価をもとに集計
4.4
お料理
4.3
サービス
4.2
雰囲気
4.0
コストパフォーマンス
騒音レベル · 普通
89%の人 がオススメすると言っています
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絞込み
OT
シカゴ・イリノイ州
評価・口コミ(1)
6時間前にご来店
総合5お料理5サービス5雰囲気5

Celebrated my daughters 17th birthday tonight. The Melting Pot exceeded my expectations. The atmosphere when you walked was warm and inviting and decorated beautifully for the holidays. The staff was very friendly and accommodating. And the food was pretty darn good as well !! Two thumbs up and definitely will be going back!

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T
シカゴ・イリノイ州
評価・口コミ(1)
2019年11月27日にご来店
総合5お料理5サービス5雰囲気5

Our favorite spot! We’ve come here three times in a now for an anniversary dinner and this place never disappoints

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AK
シカゴ・イリノイ州
評価・口コミ(4)
2019年11月23日にご来店
総合5お料理5サービス5雰囲気5

Honestly, a great place to go for a date or even with family. It's definitely something different and certainly fills you up. With a course meal, you'll be leaving satisfied and maybe a little sad that you didn't have enough room for one more bite.

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L
シカゴ・イリノイ州
評価・口コミ(4)
2019年11月16日にご来店
総合5お料理5サービス5雰囲気5

Fun experience. Expect to spend some time and enjoy the experience. We were there about 2 1/2 hours with our two children (ages 7 & 9) and the time went by quickly. Children asked to go back. Server was very friendly. Food was very good.

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M
シカゴ・イリノイ州
評価・口コミ(18)
2019年11月16日にご来店
総合3お料理3サービス4雰囲気3

Food was ok. Good service.

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OT
シカゴ・イリノイ州
評価・口コミ(1)
2019年11月16日にご来店
総合5お料理5サービス5雰囲気5

Outstanding as always!! One of my favorite restaurants!! Quality food and amazing service!!

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AH
シカゴ・イリノイ州
評価・口コミ(1)
2019年11月3日にご来店
総合2お料理2サービス2雰囲気2

It took a family of four over two hours to eat dinner.

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C
シカゴ・イリノイ州
評価・口コミ(3)
2019年10月26日にご来店
総合3お料理3サービス3雰囲気3

Food - The cheese fondue was good. Our salads were very bitter and not fresh tasting. We did the Schaumburg special, which came with a selection of steak, pork, shrimp, ect. All was pretty good. We saw our waiter maybe 3 times during the whole experience. Had other people bringing drinks, clearing plates, bringing our food, ect. I am not a huge fan of that. I want to see my waiter and for them to bring me my food and drinks. You can also tell who the manager is and that he's very stressed out. Attitude in the staff reflects his leadership. You can see it and we won't be back, sadly.

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TQ
シカゴ・イリノイ州
評価・口コミ(76)
2019年10月18日にご来店
総合5お料理2サービス5雰囲気5

Our service was outstanding. Everything was timed perfectly. We were there for about two and a half hours. This was a good amount of time to sit and enjoy our four course dinner. There have been a lot of complaints here about how a meal took too long, but it's fondue, it's supposed to be slower paced and relaxed.
Our complaint was the quality of the meat was not that good. We found the chicken and steak to be poor quality.
Our server Timothy was delightful and treated us like royalty. He checked on us several times through out our meal. We were very pleased. If you go give yourself enough time to sit, relax and enjoy your meal. This is not designed to be fast paced.

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OT
シカゴ・イリノイ州
評価・口コミ(1)
2019年10月17日にご来店
総合5お料理5サービス5雰囲気5

It was our 4th year in a row celebrating our anniversary at the melting pot! Great tradition, great food!

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OT
シカゴ・イリノイ州
評価・口コミ(1)
2019年10月12日にご来店
総合5お料理5サービス5雰囲気5

Food was great as always, service was okay but it was a busy time

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OT
シカゴ・イリノイ州
評価・口コミ(2)
2019年9月28日にご来店
総合3お料理5サービス2雰囲気3

Very slow service

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OT
シカゴ・イリノイ州
評価・口コミ(2)
2019年9月27日にご来店
総合5お料理5サービス5雰囲気4

The staff made this birthday me orable

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f
シカゴ・イリノイ州
評価・口コミ(6)
2019年9月22日にご来店
総合4お料理4サービス4雰囲気4

Server was very good but could have explained more on options on ordering. We ordered a couple of a la carte dinners but would have been much better off one four course and splitting it.
We love his suggestion about remembering how long to cook the food...if is walks 2 minutes, everything else 1-1/2 minutes

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CM
シカゴ・イリノイ州
評価・口コミ(1)
2019年9月12日にご来店
総合4お料理4サービス3雰囲気4

My daughter who’s 5 loves it there! We do the cheese fondue while she has her chocolate fondue. Melting Pot has been accommodating with the double burners so that we can have our cheese and chocolate simultaneously.

We’ve been patrons for quite some time so we have our nights where the server is excellent and other nights where they’re just ok as far as their demeanor, ability to answer questions and their overall service which is a big part of our experience.

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GS
シカゴ・イリノイ州
評価・口コミ(1)
2019年9月8日にご来店
総合4お料理4サービス4雰囲気4

Awesome experience

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OT
評価・口コミ(1)
2019年9月7日にご来店
総合2お料理5サービス2雰囲気2

In all, took us over 3 hours to sit, eat, and pay. That’s absurd for a 7:15pm reservation when the restaurant wasn’t even that busy.

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OT
シカゴ・イリノイ州
評価・口コミ(1)
2019年9月6日にご来店
総合5お料理5サービス5雰囲気5

Excellent food and service as always

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OT
評価・口コミ(1)
2019年9月1日にご来店
総合2お料理3サービス1雰囲気3

The service was very slow. In addition, the waiter heated the oil too high and it basically burnt the food we put in the pot in less than 60 seconds. When we complained to the waiter, he brought a new pot but didn’t replace the food that was burnt. This was their issue since he overheated the oil. Very disappointed in Schaumburg melting pot.

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PI
シカゴ・イリノイ州
評価・口コミ(17)
2019年8月31日にご来店
総合4お料理4サービス4雰囲気5

Our daughter chose this as her “last supper” before heading back to college the next day.
Service was as good as it could be as we came right after a table of 9. It was a busy Saturday night. The large table put our server a bit behind but the manager jumped right in and everything was made in a semi timely manner.
If you are looking for a quick dinner this is definitely not the place for you. Out was 3 1/2 hours!
But we enjoyed every minute. Everything was the delicious and I could have started all over again with the cheese course!!

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S
シカゴ・イリノイ州
評価・口コミ(2)
2019年8月31日にご来店
総合5お料理5サービス4雰囲気4

The Melting Pot is definitely one of my favorite restaurants of all time. I am seeing poor reviews complaining about how you are paying for the experience, not the food. Well, I say that it is worth it! It is a great experience! I love to take my time and enjoy cooking my food and chatting with my dining companions and eating slowly and really make it a fun and different dining experience. Looking at the amount of food you get, it does seem like a little bit, but I am always satisfied by the end of my meal.

I have been here about a dozen times (various locations) and love everything about The Melting Pot (except trying to pronounce "bourguignonne" lol). We always do that cooking style (canola oil)...tip: I always cook my vegetables wayyyyyy longer than they say. And ohhhhhh the dipping SAUCES is what takes this place from 4 stars to 5. And the garlic and wine seasoning. Even just the aroma of the entire restaurants haunts my dreams, in a good way, always calling me back.

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Q
シカゴ・イリノイ州
評価・口コミ(10)
2019年8月29日にご来店
総合4お料理5サービス5雰囲気4

I have always had a good experience at the Melting Pot, except this time.

This time we ordered two cheese fondues and when they prepared it, they only prepared one and charged us for two. I asked the waiter three times and he said, no, this is two. I know darn well what one and two look like. It was very disturbing to be ripped off.

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AJ
評価・口コミ(1)
2019年8月25日にご来店
総合3お料理3サービス5雰囲気5

I would agree with most of the reviews that this place is much more about the experience than the food. Also, if you are lactose intolerant, don't bother coming here. I was so sick after the first course (even after taking a lactaid pill) that I really couldn't enjoy the rest of the evening. Not the restaurant's fault, but I wouldn't go back with my eating restrictions.

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JS
評価・口コミ(1)
2019年8月25日にご来店
総合5お料理5サービス5雰囲気5

Our waiter Josh was nice and personable. Food was good, We've been going to Melting pot for years.

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TC
シカゴ・イリノイ州
評価・口コミ(2)
2019年8月24日にご来店
総合5お料理5サービス5雰囲気4

Our first visit was a lot of fun! Our waiter explained the whole process and was very accommodating to my gluten allergy. Their menu was noted with “GF” and made suggestions on how to make each meal gluten free. They had gluten free bread for the cheese fondue and gluten free cake and brownie for dessert. I was very impressed.

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OT
シカゴ・イリノイ州
評価・口コミ(1)
2019年8月23日にご来店
総合3お料理4サービス2雰囲気4

Service was very slow took about 30 mins between each course with old food sitting in front of us for awhile before next course. Waiter was nice but extremely slow. He seemed to be juggling to many tables. Small birthday group was sat right next o our intimate dinner and was very loud and obnoxious. Waiter kept talking to both tables at the same time. He’d be literally setting there plates down and talking to us from there side asking what else do we need!

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m
シカゴ・イリノイ州
評価・口コミ(15)
2019年8月23日にご来店
総合5お料理5サービス5雰囲気5

Great service, great food and romantic ambience.

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VS
シカゴ・イリノイ州
評価・口コミ(1)
2019年8月19日にご来店
総合1お料理4サービス1雰囲気3

Service was so poor. We tried to give them the benefit of the doubt. But getting your drinks when the first course arrives is ridiculous. When I asked for a refill, the waitress set down her tray and said,"I'm going to go get it now so I don't forget." Then we had to go ask to get our second course (after 1/2 hr). and we really weren't in a hurry at all. We also had to then call a manager to get our final course. When it came, it was the wrong order! This was painful. The staff is clearly not trained appropriately. The manager never ONCE apologized. Bad deal.

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TR
評価・口コミ(1)
2019年8月12日にご来店
総合5お料理5サービス5雰囲気5

The server Jake was knowledgeable and friendly. He knew the a lot about the food and was able to answer our questions.

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OT
シカゴ・イリノイ州
評価・口コミ(1)
2019年8月10日にご来店
総合5お料理5サービス5雰囲気5

It was very good great food great environment great service loved it

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OT
シカゴ・イリノイ州
評価・口コミ(4)
2019年8月10日にご来店
総合2お料理2サービス1雰囲気2

We have had our last dinner at Melting Pot. First, we ordered a bottle of wine which was brought to the table already opened ! We asked why it was opened and were told because the server wasn’t 21. This made no sense at all since the person who brought the wine to the table over was over 21 and he simply could’ve opened it at the table. They didn’t even bring the cork to the table. Next, after our entree was finished no one came to clear the table. We set for 15 minutes with a table full of plates, glasses , utensils etc. Since no one came back to clear the table the pot of cooking oil was left on the table . Soon it started to smoke. Not steam but actual smoke getting in our eyes. We couldn’t flag down a server so we had to place an empty plate over the pot to stop the smoke. Finally we waved down a manager who turned off the cook top and removed the pot. He was so rude about it we felt like we had done something wrong by covering the pot. (wish i had gotten his name because he was a complete jerk) He never apologized for the condition of the table and seemed to be extremely aggravated. Not the right personality to manage a restaurant. In the past we always enjoyed our dinners at Melting Pot and typically had good service. Based upon our experience last night I assume it’s under new management. Unfortunately we will not be back. If you are ok with driving into the city try Gejas or Fondue Stube. Much better overall experience.

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AA
評価・口コミ(1)
2019年8月10日にご来店
総合5お料理5サービス5雰囲気5

This was my first ever experience at the Melting Pot and I must say, that I enjoyed every bit of it. The restaurant itself is just beautiful. The staff was very friendly, and the food was amazing. It was a busy night so refills took just a smidge longer, but it never got to the point to where I was getting frustrated. It was honestly expected with how many larger groups there were. I will definitely visit this place again in the future.

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TF
シカゴ・イリノイ州
評価・口コミ(31)
2019年8月10日にご来店
総合5お料理5サービス5雰囲気5

Our server, Nathan, was fun and took excellent care of us. We appreciated the manager stopping at our table not once, but twice during the evening to check on our experience. Loved my Birthday Strawberries. They were exceptional this year.

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AP
評価・口コミ(2)
2019年8月7日にご来店
総合5お料理5サービス5雰囲気4

Great customer service, food was better than i expected. I would go back again.

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OT
シカゴ・イリノイ州
評価・口コミ(6)
2019年8月7日にご来店
総合3お料理2サービス2雰囲気3

Everything was going good until we had a cheese fondue , ran out of cheese long before our dipping items, same on chocolate at end. Waited 1/2 hour for our second drink and only received after asking for 2nd time. Our waiter was delightful until he got hit with 3 tables at once then we got left behind. Portions have been cut greatly in recent years.

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Q
シカゴ・イリノイ州
評価・口コミ(10)
2019年8月3日にご来店
総合5お料理5サービス5雰囲気5

Very good service and excellent food. The drinks are also good.

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OT
評価・口コミ(1)
2019年8月1日にご来店
総合5お料理4サービス5雰囲気4

Dinner out with my daughter

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LS
シカゴ・イリノイ州
評価・口コミ(12)
2019年7月31日にご来店
総合4お料理4サービス3雰囲気5

Have dined here before. Try to go when they have specials as those are a good deal. The manager checked on us a couple of times . Our server was very hard to hear and seemed like he was whispering. Didn't seem to have a personality for the restaurant business and it seemed like he didn't like his job.

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OT
シカゴ・イリノイ州
評価・口コミ(4)
2019年7月30日にご来店
総合5お料理5サービス5雰囲気5

My wife and I celebrated our wedding anniversary. The food was plentiful without being overwhelming. The waiter guided us with great expertise. The food was delicious, all four courses. So much fun reminiscing about fondue.

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DB
コロンバス
評価・口コミ(2)
2019年7月29日にご来店
総合3お料理3サービス4雰囲気2

Not as nice as it use to be but still fun. Young staff but super nice. Ask for the specials and have fun

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