The Palm Los Angeles
lobster meat, crme frache, and Dry Sack Sherry
Went to celebrate my mother in law’s birthday. The server was nice, but then when we ordered we waited almost 1.5hrs to get our food. My nephew is 5 and I asked them to bring out his food if it’s ready because we had already waited an hour, and they only brought out half of what was ordered. They went and got the second half of His order about 10 mins later and then still charged us for it. My husband and I ordered the lobster and steak....it was the worst lobster I had ever eaten And I love lobster. No flavor, no garlic butter or any sauce (just melted butter) and it wasn’t cooked properly. I didn’t even eat half of it. The steaks were undercooked and all fat, again no flavor whatsoever. The side of 3 cheese potatoes had no flavor and tasted undercooked. Our meals cost almost $400. It was very disappointing and not a place I would ever go to again or recommend.
Excellent customer service and great food.
Impeccable place with amazing food and service. Our server Juan, went above and beyond to make sure our first experience in The Palm LA was great. I noticed they were a bit understaffed but the manager coordinated all guests’ experience flawlessly. 10/10
Six family members went to Palm to celebrate my daughter’s 21st. It was nice to be at a restaurant, it was lovely outside, they made us feel comfortable, the food was delicious and I am so thankful of all of their support in celebrating. Make a reservation and visit Palm, you won’t regret it.
I have been to the Palm Downtown many times and this was different because of Covid 19 but that can't explain the poor service and general lack of Palm feel. The food was good but it took an hour to get food and even 30 minutes before we got water for our table. There are only 6 tables when we were there. The server was nice enough when he was there but he was never there. Sadly I don't think I will be back for quite some time as this was horrible for a $500 dollar dinner bill.
We dined on an outside patio that had plenty of space for our party. The staff is skilled in the new art of today's new safety procedures to the point we were able to enjoy our diner without a worry.
Excellent Service, terrific food. Always a treat.
The food did not match the price
I am very happy that The Palm is serving dinner on their patio. Gregory was wonderful making us laugh and he made the perfect food and wine suggestions. Looking forward to my next “Treat Yourself” dinner.
The service was incredibly slow, but they were short staffed and our server was very kind. The gentleman checking us in wasn’t exactly the friendliest. The food however, was delicious, and the outdoor patio is lovely.
Omg so so good. I got the lobster special 5 pounds and 3 cheese potatoes. I can’t wait to go back!
Food was not priced according to quality. The steak is good, but you’re really taking a gamble if you order anything else. Overall, I spent $200 on an okay meal.
We were happy to find a nice restaurant that was opening for outdoor dining. Such great service from the staff. Food was delicious
Noisy street from terrace.
It was my birthday dinner with my girlfriend. We had an amazing time service was great as well as the food. The view was lovely too see being a traveler and not from LA, all an all an amazing experience will be back!
Honestly I didn’t like that they allow dogs there. They were barking at each other and being disruptive. The waiter took for ever with our drinks and honestly I felt discriminated because we were not white. It was my birthday so I was really looking forward to celebrating. The only reasoning not giving it 0 starts is because the food is outstanding. Worth every penny. Unfortunately will not be going back to me service is everything.
My wife got a bad steak. The place looks like it’s not only suffering from the pandemic but also from their BK.
By far one of my favorite places to dine. Commendations for stellar service and for keeping the doors open during this pandemic. I can’t wait to return to the ambience that awaits when you walk through the doors!
Outdoor ambience was not great. There were a lot of bugs/flies, loud noises from the adjacent metro train and foot traffic. I would wait to dine here once indoor dining available again.
Not worthy the price, awful service, mediocre food, too expensive
Great the waiters We are very knowledgeable about wine and food
As always, the steaks are fantastic. Menu limited still. Service top notch. Just supporting The Palm!
First time out as a family to celebrate Father's day during the COVID-19 crisis. Restaurant practiced social distancing between diners and sanitizing gel was readily available upon entering the restaurant. Due to limitation of diners inside, size of service staff was small which reflected in the slow service. Food was excellent, overall experience was satisfactory.
It was Father’s Day! It was different due to the pandemic no bread served but overall it was a very nice time with my son.
Father’s Day dinner
This was a very disappointing experience at The Palm. We’ve been dining at all of their locations for 30 years & looking forward to celebrating Fathers Day. Their menu was significantly reduced & prices for lobster higher than normal. They should warn patrons when making reservations.
I found out the Palm has been sold.
The reopening looks to be pretty chaotic. Would recommend waiting awhile before going.
Just opened after Covid. I think they covered all safety concerns and the service and food was still amazing!
although it’s post COVID-19 era, we were seated but had to wait for 20 minutes before the waiter came and 48 minutes before our orders were taken.
The soup was cold and the bread was burnt. The maitre d never came over and asked us how are food was. Maybe it was too soon for them to open up after been closed due to Covit 19, but the lobster was good. I love the Palm but I was a little disappointed with the food and the service. The server had on a face mask but it was never covering his nose and mouth. Now I have to take my boyfriend out again to celebrate his Birthday again.
Even with the Covid 19 quirks, dinner was enjoyable as usual with the Palm. Though not directly the Palm problem, but the valet was closed and we needed search out alternative parking. With all that was going on in downtown and with the world, it was refreshing to finally have them open for a birthday celebration. We hope that the things return to a form of "normal" and the summer of lobster special might be offered by the end of the summer and we will just have to return for another dinner soon.
Daniel , one of the best services I’ve had !!!
Great steak and lobster. Carl was a phenomenal waiter.
First meal out of lockdown!!! The best choice fasho 💯
Loved the Lamb chop but only got 2 small pieces but very good. You would think for the price a 3rd piece would be in order.
An incredible meal. The NY strip a la might be the best steak I have ever had. A bit pricy but you can taste the value in every bite. Second time there and we’ll go again soon.
The Palm Los Angelesは Postmates と提携してデリバリーを行っています。
OpenTable ダイナー2766名によるThe Palm Los Angelesの評価は4.6☆です。