The Palm Orlando
Thanks for making our anniversary celebration so special. We love the Palm!
Heather is an outstanding server. She is attentive, knowledgeable, friendly and accommodating. The food was fantastic. We had the lobster bisque, Shrimp Bruno (which I highly recommend), 5 lb lobster (highly recommend) and the onion strings (forget the name, but they are so yummy).
Was extremely dissatisfied with the level of service that was provided. Server was very slow (4 hours for dinner for 12) and he was informed at the beginning of the dinner service which guests were on what tabs. At the end of our dinner he brought out one check and gave it to the birthday guest! I was completely mortified as this person should have NEVER even seen the bill.
Additionally, after communicating my concerns with the manager her response was, “well what can I do to make it better.” To me, that’s a sub par response. I expect more from The Palm. She should have taken initiative to do something above and beyond other than say she will have a conversation with the server…. Especially after she touted about being with The Palm for 12 years!
Service and customer relations need to be improved greatly.
I have eaten at many Palm locations and m many cities but never have I had such a bad experience as this one. Server was the worst. The Palm has always been known for service and lobster but both were gone. Barely got water then problems with drinks an hour to receive 2 out of 3 appetizers and it finally ended with an ultimatum to the manager of bring the food or a check. Food was good but I had to go to the managers so often it just ruined everything. I hope they figure it out because I have always loved it. A true let down.
Enjoyed the new side dish offerings
It was my birthday and I enjoyed every minute of it. The waitress was sweet and welcoming.
We found the steak to be sub-par and not up to the expected standards of a “Palm”. Service was attentive, but somewhat frenetic.
Great service and food as always. Whenever you are in the Universal area for an adult night out this is where to go.
Fantastic service and amazing food. First time. Won’t be my last time.
Server seemed disinterested. Food was only average in seasoning, portions, and quality
Delicious meal! Service was excellent .
We celebrated a birthday here and had excellent regular sommelier and server Michael Spradlin. The private dining room was perfect and we added a harpist for entertainment and a balloon package which really made the ring pop! But the best thing of all is the delicious food that we have regularly and the great service we get from Michael. He’s been taking care of us there for years. They do make you feel like family at The Palm
We enjoyed a great dinner last night! Service and food were top notch!
We all had various steaks with 4 shareable and some appetizers. 7 of us ages 69-6.
Dinner at The Palm Orlando was amazing. Delicious food and Cory, a wonderful server.
Amazing from start to finish, as usual :)
My steak was delicious but the bread was not very good and the linguine with clam sauce was too oily. The service was excellent.
Three of the five members of our party wanted lobster. Upon arrival, we were told there was no lobster. This wasn’t 6:30pm. Considering that the Palm is k own for its steak and lobster, I wish we had known when we booked the reservation. Our server was great, but we were disappointed.
Birthday and it was all fabulous. First time eating here and we enjoyed it
Went for Italian Sunday dinner. Prixe Fixed. Great food. Good value. Excellent Service
Love the Palm! Great service by Joyce she is so fabulous! The food is so delicious and plentiful I love how they keep checking on you such fabulous service. See you soon Palm!!
Great steak house. loved it, excellent food and atmosphere
We had a party of 7, but the server handled it with ease. There was never an empty glass and the staff was on top of every course. We were entertaining clients and they loved the food which was cooked to perfection. For a dinner of this importance to our business, it went as perfectly as I could imagine. If you have the money, this is a great choice for dinner.
Food was quite good. Surprised to see that baked French onion soup had been removed from the menu
Heather was our server and was outstanding. The food was phenomenal (wedge salad, potatoes au gratin, 9lb lobster). She made my mother's birthday memorable. She was friendly, helpful, knowledgeable and attentive. We will definitely be back again soon.
Amazing filet mignon cook at perfection
As always the steaks, potatoes au gratin, shrimp cocktail, desserts, etc were all excellent. As was the service. The best part of The Palm is that it is always consistently good which I can not say the same regarding other restaurants. The only thing I’d like to change is the price of the steaks. Prices have gone up everywhere especially for high quality steaks.
Absolutely the worst dinner spot in Orlando. They serve lobsters with green guts all down the middle and completely dried out. Other meals were cold and steak tartar had grizzle and looked like dog food on a plate. Don’t waste your time or money on this spot! Did not do anything about the food and management was rude!
Great service great atmosphere. My family look forward to our next visit.
Nothing new from me. I love this place. Never disappoints!
Seated early. Great food. Excellent service.
Food was delicious and the decor and service was excellent!!!
Dinner wine service was great! Thanks for having me!❤️
First time eating at the Palm. Steak cam out blue when I asked for medium. Return the steak to get it cooked more and it came back almost wil done. Sides were less then blah, and the appetizers came out barely warm. For the prices, everything including the service needs to be spot on and it was far from it. Server was a bit spaced out as well. It was disappointing.
Outstanding food and service. We dined at the Palm at the start of our vacation (Saturday night) and on the following Friday, the end of our vacation. Two outstanding meals. Ironically, we were seated at the same table -- and our expectations were high. Excellent service for both meals -- we had attentive staff who were helpful with ordering and keeping the food moving. We selected different starters and sides -- while sticking with steaks (for the most part). The food was prepared as requested both times and everyone enjoyed their food. We selected asparagus fritte -- a bonus that was only on one of our menus. We ate at this location on Christmas eve a few years ago and this will always be a special restaurant for us. Nice to see that the Palm has maintained their high standards. Glad we came back -- the service and food more than exceeded our expectations.
My husband and I came for our anniversary and we were greeted with a card and some glasses of champagne which was a really nice touch. Our server was very friendly and attentive. The food was outstanding. I recommend the lobster truffle butter with your steak!
Great service. Loud environment. It’s a nice restaurant but variety of patrons - some people FaceTiming throughout their meal, some in flip flops and swim shirts. Ordered several items all of which were satisfactory.
Birthday for our sons. They made it very special.
Try the shrimp cocktail! It is amazing. Absolutely loved the lobster gnocchi and the potatoes. The filets are cooked to perfection and service is immaculate.
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OpenTable ダイナー3368名によるThe Palm Orlandoの評価は4.6☆です。