The Pelham House Resort - Sea Level
We were celebrating our anniversary at Sea Level. The hostess was very welcoming and wished us Happy Anniversary...nice attention to detail!
Menu has a nice variety of items and the view from the sea level terrace is gorgeous. We sat by one of the gas fire pits with a view of the green lawn w ocean beyond...absolutely perfect on every way!
Every thing you want for oceanside dining. Parking will be an issue.
Beautiful place with friendly service. Was not impressed with menu choice and meal was not worth the money.
Service was extremely slow - nobody greeted us for 25 minutes and servers seemed to be unaware of their own tables. Our dining experience took TWO hours for 3 sandwiches. Our drinks remained empty. Food was good once we received it and you can’t beat the view, but plan to be here for awhile.
We ate dinner at the Sea Level space. The wait staff seemed a bit confused. Brought several items to us that we hadn’t ordered seeming not to know where they were to go and the space seemed more like a function room than a restaurant. The upstairs roof area would have been preferred. There are fire pits outside the sea level space and the entire time people were walking through the tables get to the outside. Seemed like this could use a little work around so seated guests dining don’t feel like they are in the middle of a cut through. The prices are not inexpensive and the food was good, not exceptional. I will definitely give it another try, hoping they are working out the bugs in their first season.
Awesome experience to sit outside. However, when it’s colder and you eat inside, it’s like sitting in a huge banquet hall with no ambience. We have gone several times and we have recommended to friends, however the last 2 times the service has been extremely slow and our friends that we recommended the Pelham House to, have unfortunately have said the same. I feel badly saying that because I know restaurants are struggling to maintain staff etc during COVID but the last couple of visits have been frustrating.
Atmosphere was upbeat and pleasant. Great view of the Ocean. We ate at the Sea level restaurant. Music was very loud--I enjoyed it buy my husband was not a fan. Food was fabulous with beautiful presentation--a bit pricey but delicious. Love the decor and vibe. We went on a Saturday and football was on the big screen. We had a lot of fun! We will be back!
What a gem! Hotel & restaurant are amazing! Totally upscale. Loved it! Dinner & service were great!
We were seated at a high top, we were served our drinks and because the high top wobbled badly as the waiter served our drinks half of my martini was dumped as he tried to fix the table. I was not offered a replacement, did not seem right.
We ordered an app ( calamari) it arrived warm not hot.
No bread or rolls were offered, for what we paid for dinner it seemed like a big miss.
The main courses were good.
The ambiance seems a bit bland in that big room. Needs some color or artwork in my opinion.
The outside looked nice but it was too cold to venture out.
This was our 31st Wedding Anniversary. Our dinner was delicious and we loved our bottle of Champagne. Taylor was our waitress and she was awesome!!!
The food, view and service were all fantastic! We had originally booked the indoor seating downstairs, but they had booked a wedding in that room so they quickly were able to change our reservation to the rooftop restaurant and it was fantastic!
Love love the Pelham house, the service was perfect, the food was delicious. We will continue to go there for our Girls nights dinners
food and ambience were superb! The location is second to none. We will be back as much as possible and hope the fall/winter environment is as fabulous!
Had a reservation but waited 15-20 min for a table which I didn't mind that much. Once seated we requested to be moved closer to the building (we were sitting outside) to be a little warmer. We were told we would get the next available table. Took 20 minutes for a waitress to take our drink order. We ended up leaving when we watched them give the next available table away to someone else.
Limited menu... ie no fish and chips at dinner just lunch but that is understandable due to covid
Beautiful setting. The staff needs better training. Our waitress was sweet and very nice but frazzled. Food runners need a lot more training. It seems communicating with one another is lacking. Would definitely go back but I’m hoping for a more expanded menu for entrees.
Thanks God you guys opened! Honestly right on the water!. Our son works at the Sandbar and he recommended to give it a try. Love the fire pits, actually what is not to love. Food is amazing, and when ordering a martini, you give a good pour. If we're gonna splurge on a night out like that, the cocktail definitely has to measure up.
Keep up the good work.
I found the whole experience at the Pelham to be wonderful! However, I wish they had music. That would make everything perfect about this hotel and restaurant. I will be back.
the food, service, drinks were amazing! The ambiance/ view is outstanding.
We had a wonderful experience! Tommy was a phenomenal server. Completely on top of all of our needs, friendly and patient. We especially loved the burrata appetizer, tuna tartar and poutine. Thanks for a lovely night. We will be back
A spectacular view of the ocean, with good food, impressive social destining. Wait staff well trained on COVID protocol. Valet parking attendant lives two towns over from our Connecticut home, small world.
Definitely will go again next time on the Cape.
I was very disappointing with Pelham House. I had a Saturday night reservation for 6 people at 7:30pm and received a confirmation the day before. Upon arrival, I was told it was impossible I had a reservation as there was a private party and was asked to leave. When I asked to speak with the manager, it was clear their goal was to get me to leave. Not once did the restaurant apologize for not reaching out to cancel my reservation and claim fault or that we were stranded on a Saturday night with a party of 6 and no plan on getting dinner at 7:30pm. We ended up going to another restaurant that had us wait for 1.5 hours and totally ruined our night. I am sorry for writing a bad review as I don't feel it is right to do during these times but the way I was treated when I ensured a month and half in advance to have an outdoor reservation makes me upset and uncomfortable with the situation.
I had a reservation made 8/21 for 9/12 for a 60th birthday. Called Pelham next day to see if they had a wait list for roof top. Told no.
Received a call on 9/10 from them cancelling saying they had a wedding and forgot to update Open Table. I said what about my call for 9/12 roof top wait list? Person answering the phone didn’t know about wedding either. Basically, told “oh well” would you like another night?
Upon arrival asked if we could park our own car due to COVID, we were told valet only. Got seated right away, hostess was lovely... waited about 10 minutes before server came over to offer service... ordered a glass of wine and water and chowder and food all at once.. got the chowder before drinks and utensils, finally got drinks and after chowder was served.. chowder wasn’t super hot but flavorful. Ordered burger, delicious, and mussels were ok, not a lot of flavor. Server wasn’t very attentive and felt like we weren’t a priority. The view was spectacular...which I would return for but service and food were just ok.
Server Anthony was very nice. Memorable evening. Thank you
The food was wonderful, I had the best lobster roll I've ever eaten. The seating was ok, we sat at the fire pits, but it had rained earlier and the seats were damp and uncomfortable. A wait staff did go and find some towels to sit on. They are working out the COVID kinks, but it was a great night!
Priced like Chatham Bars Inn or Wequasset, but the value isn’t there. Almost $40 for a scallop “large plate” entree with 4 scallops and a scant scatter of garnish. $22 for a very basic burger. Over $30 for a chicken leg entree. 2 of our party of 4 had a snack when they got home because they were still hungry.
Higher prices are fine if the service is top shelf and consistent, and the quality of the meal measures up. They aren’t there yet though. Long waits for service, and water isn’t even a given. I mean, thats hospitality 101.
There needs to be better systems for where to wait for a table (the firepits are nice, but sitting for 20 minutes waiting for a server to get you a drink is ridiculous). “Sea Level” is a confusing name for a restaurant that is 20’ above the beach. “Roof Top” isn’t actually on the rooftop, its just an outside deck on the 2nd level. It just gives the overall feel of trying to be something it isn’t.
Having to wait 15 minutes for an itemized bill (who gets a bill at a restaurant thats just a total dollar amount?) because “only the manager can do that” is troubling.
Once they get their act together, a good place to get a cocktail before or after dinner, but if you’re going to spend $150+ on a dinner for 2, there are better options within a 10 minute drive.
Rooting for these guys, theyve made huge investments in the property and I hope they work out the kinks. Sooner or later they wont be the “hot new place” anymore, and they’ll need to actually rely on quality of food and service to bring customers back.
I think this place is the best best best ambiance plus the tastiest food on the cape
Our server Taylor was great! Fun and such a nice girl. Very quick with our drunk orders and great meal suggestions!
It would have been perfect, if it had been 20 degrees warmer! Of course, absolutely not their fault, just saying. Food was great, service was great, view was Amazing!! On a warmer day, would definitely sit out by the pool again!
Just OK...had hoped to try rooftop restaurant, but it was booked for a wedding. Poolside not bad, but is what it is...dinner at the pool. Menu limited, crying baby throughout dinner, beverages in plastic cups. It was fine, but not rushing back and wouldn’t recommend. Music was nice though. Hesitant now to try rooftop...much more expensive, but not sure quality is there.
Bar tender/manager mask less while preparing beverages. Not sure why???
Outstanding views and ambiance
Awesome space all around. Great spot!!
The food and the view is so lovely! I highly recommend going.
Great service and delicious food. I would come back again!
Great experience, great music, menu could be better.
Chic yet casual and such a breath of fresh air. Even had live music on a Monday night. Great chicken sandwich.
Excellent ambiance. Our sandwich and salad were very good. We waited for quite awhile for our server after we were seated. The entertainment, James Rice, was excellent!
The pool restaurant was great! The only negative was that the service was very slow. The waiter was very nice and offered us dessert because of the delays but we passed. We are planning to eat in the main restaurant tonight. I hope we have a great experience...
The food was fantastic.A little expensive but well worth it. The views and surroundings are the perfect Cape Cod setting. Highly recommend.
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OpenTable ダイナー83名によるThe Pelham House Resort - Sea Levelの評価は4.6☆です。