Tulse Hill Hotel
I've eaten here before the food and staff are good. On this occasion they had ran out of food before the lockdown which is totally understandable to avoid wasting food.
They tried to call to tell me but I had not given my phone number. Instead of emailing me I only found out when I got there.
Generally I think the place is good and I appreciate these are strange times but I would have appreciated a bit more effort to tell me they'd run out of the main thing I was coming for.
Good Morning, Many thanks for taking the time to review us it is very much appreciated and for understanding the reasons as to why we were low on food. Many apologies that we were unable to contact you on this occasion. Best wishes. Tulse
We were very disappointed as we had a table booked at 7pm the evening before lockdown and nearly every thing on the menu by that time was sold out. I understand that food waste should be avoided but customers should be told that there is no food before they arrive.
The outside area is also very unwelcoming as there are no blankets or heaters unlike most other pub gardens.
Good morning, Thank you for taking the time to review us, i a sorry to hear that you were disappointed in your visit, we did try to contact every booking we had in our system to advise the situation. We are currently trying to look into heaters to make outside a little more cosy and due to the current situation we are unable to provide blankets so i do apologise for that. We hope to see you again soon. Best wishes. Tulse
A good pub but the service is very slow and they often get orders incorrect, wanted to eat but was sat on a small table by the door so decided against it. The food is good and good selection of beer, service is polite but painfully slow.
Hello CaptainScarpa, Thank you for taking the time to review us, i apologise that you found our service a little slow sometimes its hard to predict how busy we will be. If you give us a call on your next booking we can ensure you are looked after and we can allocate you a more suitable table at your request. We hope to see you again soon. Best wishes. Tulse
Our waiter was excellent and well informed with regard to the menu. The service was very quick once my order was taken.
I would highly recommend the Sunday Roast .
Best roast in town, especially the vegi / vegan option.
Lovely family lunch in a very safe and enjoyable environment.
Lovely afternoon. Food was great and of a high standard. Loved the French onion soup! Staff very friendly. Hope to be back soon.
It was a great evening at the Tulse Hill Hotel and I would recommend it.
Ok, first staff member at door quite rude. Starters were nice but mains extremely bland
lovely local, working hard to keep punters happy and socially distanced and keep a welcoming ambience at the same time. I was delighted to hear they'd been busy all day but that meant there was limited choice when we pitched up for supper. Staff couldn't have been nicer. It was a wild and wet night, so we didn't sit outside (though the space out there is lovely - if you're contemplating on a dry/sunny day) but the Tulse Hill team provided a welcome shelter with tasty food and drink. Recommend a visit.
The food was all very good quality and delicious. The staff were very friendly and helpful. We felt safe and in good hands. The restaurant was well organised and clean-looking.
Always an enjoyable relaxed drink with whomever I go with - mother - husband - friend - easy to book in this wierd time and they are very covid consiencious
Great service and hosting at a very difficult time. Felt safe and food was fantastic, would recommend
Hi Willp, Thank you for taking the time to review us, i am delighted to hear that you enjoyed your meal with us and felt safe in our venue. See you soon. Best wishes. Team Tulse
Food outstanding as always. Love this place so much, a real jewel.
Hi AmandaC, Thank you for taking the time to review us 5* it is very much appreciated. We hope to see you again very soon. Best wishes. Team Tulse
Sunday afternoon at 6 pm.
We were not made aware that there were no more roasts
I feel they probably should’ve informed us of this when we checked in.
Also we ordered fish and chips which was very nice however they then run out of ketchup which is unforgivable
Hi Steveem, Thank you for taking the time to review us and i will address the above issues with the front of house staff and kitchen to ensure this does not happen again. Sometimes we do unexpectedly get busy on Sundays and we do not predict for this to happen, we would be more than happy to reserve a roast for you next time you visit. Many apologies in regards to the ketchup too, as a huge ketchup lover myself i understand this completely :) We hope to see you again soon. Team Tulse
From the moment we arrived the lady who greeted us was welcoming, warm and friendly. They were also very accommodating, changing seats for us and a little treat for our dog.
Food was delicious too!
Would visit again.
Hi Natashao, Thank you for your kind review. I am delighted to hear that my staff were very accommodating and friendly. We hope to see you again soon. Best wishes. Team Tulse
Staff were excellent at handling the CV19 requirements
Hi GemmaG, Thank you for taking the time to review us 5* it is very much appreciated and that you noticed all the hard work the staff put in to keep customers safe. Best wishes. Team Tulse
Good pub meal. We felt very safe with very good Covid measures in place. The dining room is large with very good space between tables
Hi define, Thank you for taking the time to review us 5* it is very much appreciated and i am delighted to hear that you felt safe with us during your visit. See you soon. Best wishes. Team Tulse
Lovely place that we’ve enjoyed going to for years but the portion sizes are getting ridiculously small while the prices continue to stay at a premium (which I was previously ok with paying). The lunch menu steak sandwich has gotten so small over the many times I have ordered it since summer that when it arrived on Tuesday I had to ask the staff where the other half was... it is now one ciabatta cut in half, to form a sandwich the size of the palm of your hand, for £12.50. I can’t see how that’s justifiable.
In terms of the other aspects, The staff are always wonderful, the atmosphere is good so would still recommend for a drink.
Hi Nick, Thank you for taking the time to review us, i am sorry to hear that you were not satisfied with our portion sizes. We follow the specs accordingly that are provided to us. Our menu does however change tomorrow so we hope you do pop by and give try our our new dishes. Best Wishes. Jennifer Mills General Manager
Such wonderful people and loved Oktoberfest. Nice little surprise.
The food, the service and the atmosphere was really great. We are looking forward to visiting again very soon.
Excellent food, attentive service, quick service & Covid safe
Really great food and lovely staff working hard in these conditions.
Hi KirstyE, Many thanks for taking the time to review us. We take Covid extremely serious here however not too much that its takes away from the guest experience. We hope to see you again soon. Best wishes. Jennifer Mills General Manager
Be prepared for comprehensive Covid check in but drinks & ambience & service all make for a pleasant experience
Hi enniomorricone, Many thanks for taking the time to review us. We take Covid extremely serious here however not too much that its takes away from the guest experience. It is nice to hear that you had a pleasant evening with us and we hope to see you again soon. Best wishes. Jennifer Mills General Manager
Great ambience, really safe measures, delicious food.
Went on a sunday when the pub quiz was on however and it was really loud! (especially when we weren't partaking!)
Other than that, would HIGHLY recommend! Thank you
Hi ClaireS, Thank you for taking the the time to review us and also for your feedback in regards to the quiz it is appreciated, i will have a look into the volume of the mic to ensure it does not also disturb other guests dining but not participating in future. With the exceptions of the quiz i am happy to hear that you enjoyed your time with us and we hope to see you again very soon. Best Wishes. Jennifer Mills, General Manager
An amazing visit yet again. The staff are fantastic and they're well complimented by great food and great atmosphere. It had been a whilst since we were last in and I was nervous that perhaps the high standards of atmosphere, food and friendliness could have slipped. I had nothing to worry about and we had a fantastic sunday lunch and drinks!
Excellent as always. Very good COVID safety measures in place upon entry with more than required distance between tables. Lovely atmosphere and felt as close as possible to the "old" normal! Best pub in the area by far. Thanks as always :)
Hi LizB, Many thanks for taking the time to review us. We take Covid extremely serious here however not too much that its takes away from the guest experience. Thank you for your kind words it is very much appreciated. We hope to see you again soon. Best wishes. Jennifer Mills General Manager
Good service as always - great menu and drinks
Good afternoon, Many thanks for taking the time to review us 5* it is very much appreciated. Kind regards, Team Tulse
Gem in Tulse Hill! Fantastic food in a garden setting, highly recommend.
Hi Doris, Many thanks for taking the time to review us, i am delighted to hear that you had a great time with us and enjoyed dining outside in our loverly garden. We hope to see you again very soon. Best wishes, Jennifer Mills General Manager
We sat outside, the beer garden is next to a mian road so can be loud. Spectacular service, could not fault. Unfortunately my friends vegan burger was cold inside. Sorted out promptly. Everything else food and drinks wise was divine as usual.
Had breakfast here the other day too! Slightly disappointed that the beautiful yoghurt and granola/toast board was not available.. mostly egg based options..
Hi LucyD, Thank you for taking the time to review us, i am delighted to hear that the issue with the vegan burger was resolved efficiently and promptly. We have the yoghurt and granola on our breakfast menu for hotel guests so we do still have it available just not on our branch menu, however if you speak with a member of staff on your next visit i am sure they can assist you with this. Best wishes. Jennifer Mills General Manager
Food was great as always. Service probably better than normal, they were taking covid safety really seriously but made it into a positive. Great spacing and good table service.
Hi LizW, Thank you so much for your kind review, i am pleased to heat that you have had yet another great experience with us and even though we do take COVID safety seriously here i a happy to hear that it still makes your time here enjoyable. We look forward to seeing you again. Kind regards, Tulse Hill Hotel
Excellent food and service. Very clean. Definitely recommend.
Hi Julie, Thank you for taking the time to review us and for your kind words. Our staff work extremely hard here to ensure the place and service is spotless. See you again soon. Best wishes. Team Tulse
Brilliant as ever! Food was delicious, great service and friendly atmosphere - The Whole Sole on the special menu was amazing!
Hi Ceejy92, Thank you fort taking your time review us. I am very happy to hear that you enjoyed your time and meal here with us. The sole is one of our favourite dishes so great choice! We hope to see you here again soon, Best wishes, Jennifer Mills General Manager
Nice Sunday lunch we sat out side
Food was nice enough to come back
Good evening Riley, Thank you for taking your time to review us, i am extremely happy to hear you enjoyed you meal with us and hope to see you here again soon. Best wishes. Jennifer Mills General Manager
Not great unfortunately. Waited 20mins to order drinks, then waiter permanently disappeared. Another very friendly waiter eventually took over. Sunday roast wasn’t very nice. Very undercooked roast beef (still mooing), sticky toffee pudding burnt and bitter. Shame as last time we went the roasts were amazing.
HI Sh227, Many thanks for taking the time to review us, all feedback is appreciated and taken onboard. I am sorry to hear that your experience was not up to our usual standards, if you drop me an email i would be more than happy to discus further. I will also speak with the kitchen staff to ensure this does not happen again. Kind regards, Jennifer Mills, General Manager
Excellent service and quality food at an affordable price. The premises were well organised for the current social distancing requirements. Overall excellent.
Good afternoon Jonathan, Thank you for taking the time to review us and i am very happy to hear that you have recognised all the hard work the staff are putting in to adhere to the current Covid rules. See you again soon. Best wishes, Team Tulse
Very organised with Covid precautions.
Good afternoon, Many thanks for taking your time to review us and i am delighted to hear that you have noticed how hard we have been working to adhere to the Covid precautions. See you again soon. Kindest Regards, Team Tulse
Great night. Great atmosphere and delicious food !
Delicious seabass and samphire and very attentive service - love it there
Hi Shona, Thank you for taking the time to review us, i am happy to hear that you enjoyed your time with us. See you again soon. Kind regards, Tulse
I couldn’t change my booking on OpenTable but I rang up Tulse Hill and they had no trouble doing it over the phone. Managed to sit in the garden - staff were very courteous and managed to make everything seem normal whilst wearing visors! Drinks and nibbles were delivered the the table - thank you to staff for having to work hard in these strange times. Will go back most weekends when possible.
Hi PaulS, Many thanks for taking the time to review us and for the acknowledgment of how hard our staff are working at the moment. I am delighted to hear that you enjoyed your visit here and we look forward to seeing you in the coming weekends. Kind regards, Tulse
Tulse Hill Hotelはテイクアウトにも対応しています。テイクアウトはお電話（020 8671 7499）でご注文ください。
OpenTable ダイナー382名によるTulse Hill Hotelの評価は4.4☆です。