Umai Mi

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1. TB

   ToniB

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   6日前にご来店

   overall3food1service5ambience4

   There was nothing wrong with the service. The servers are all very lovely and the food came out very quick so there was no wait times. The only issue is the food. Consistency of the food is off. Chicken can be very tough in one meal and mushy and slimy in another meal. The Korean fried food has way too much sauce it completely removes the flavour or the pork and chicken, the Katsu rice was chewy and slimy. And the Katsu chicken was incredibly salty and tough. I’ve been here twice and I now know I won’t be returning. The food doesn’t taste or feel oriental in the slightest. It all seems like a poor cop out of Japanese/ Chinese/ Korean cuisine. If that’s your taste. Go for it. But if you want Japanese. Korean. Chinese food. Avoid this place.

   Report
2. AB

   AlanB

   ニューカッスル、ノーサンバーランド

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2023年3月16日にご来店

   overall4food5service4ambience3

   Food was excellent. Way above expectations. Place is essentially in a corridor though. Not their fault but TBH you wouldn't want a first date there. But GREAT FOOD. Young people will love it.

   Report
3. c

   colinm

   評価・口コミ (1)

   2.0

   評価・口コミ (1)

   2023年3月15日にご来店

   overall2food2service2ambience2

   Nothing authentic about this restaurant. Food is below average. Disappointed and would not recommend.

   Report
4. NT

   NickyT

   ニューカッスル、ノーサンバーランド

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2023年3月11日にご来店

   overall5food5service5ambience5

   Fantastic foods! Thoroughly enjoyed and so tasty! We will definitely be back again soon!

   Report
5. CM

   CarolynM

   ニューカッスル、ノーサンバーランド

   評価・口コミ (2)

   5.0

   評価・口コミ (2)

   2023年3月10日にご来店

   overall5food4service4ambience4

   Lovely place to eat. Good service from a friendly girl and delicious food which was very nicely presented. Would recommend.

   Report
6. JP

   JessicaP

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2023年3月10日にご来店

   overall5food5service5ambience5

   Amazing food and staff were lovely. Everyone who worked there wanted to make our visit incredible, and they did

   Report
7. OT

   OpenTable Diner

   ロンドン

   評価・口コミ (2)

   3.0

   評価・口コミ (2)

   2023年3月4日にご来店

   overall3food2service2ambience5

   We love coming here and enjoy trying the different dishes, on this occasion we got the sizzling plates. Unfortunately they come with an egg in cooked. This will eventually cook with the heat from the plate, we don’t like raw egg. I managed to eat mine but we had to order another dish for my partner. Unfortunately we were charged for the dish we didn’t eat. We will know for next time about the raw egg.

   Report
8. OT

   OpenTable Diner

   グラスゴー、ラナークシャイア

   評価・口コミ (5)

   5.0

   評価・口コミ (5)

   2023年2月28日にご来店

   overall5food5service5ambience5

   Staff were very friendly and attentive, brilliant restaurant and the food was really nice !

   Umai Mi返信日 2023年3月1日Thank you for taking the time to leave us 5 stars! We look forward to welcoming you back soon.

   Report
9. LG

   LainieG

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   2023年2月24日にご来店

   overall3food3service3ambience2

   Place says online it's accessible, but there was a sign in the way that my partner had to move so I could get my wheelchair past. They have an accessible toilet but have babu chairs stacked the opposite way, so you can't get in or out without having to move them, which again my partner had to do. Please do better as you cannot call yourself wheelchair accessible if there's barriers in the way of the accessibility. I couldn't have went in by myself, so it's not accessible.

   Umai Mi返信日 2023年3月1日Lainie, thank you for taking the time to leave us a review! We are sorry you felt like we are not wheelchair accessible. The sign at the door is there to let our customers know to wait until a member of staff comes to greet and sit them and then they move this sign to allow our customers in. Our baby chairs have been stored in the same place since we opened over 4 years ago and we have had many wheelchair users access our toilets without ease. Apologies once again if this was an issue.

   Report
10. CD

    CeriseD

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年2月18日にご来店

    overall5food5service5ambience5

    Food was great, staff were nice and friendly, would definitely recommend to anyone

    Umai Mi返信日 2023年2月21日Thank you for taking the time to leave us a great review! We very happy to hear you would recommend us to anyone! We look forward to welcoming you back soon.

    Report
11. T

    Truebshs

    ニューカッスル、ノーサンバーランド

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2023年2月14日にご来店

    overall3food2service5ambience4

    Starters were amazing but mains let it down, was busy so that could have been why. Service was amazing.

    Umai Mi返信日 2023年2月21日Thank you for taking the time to leave us a review! We are sorry to were not fully happy with your big eats. Please note that our team are always happy to help if you have a problem with any of your dishes so please make them aware so they can rectify and issues there and then. We hope to see you again soon.

    Report
12. OT

    OpenTable Diner

    ニューカッスル、ノーサンバーランド

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年2月14日にご来店

    overall5food5service5ambience5

    With the overwhelming options on the menu my table basically ordered everything and loved absolutely every dish. The Kimchi is particularly special 😍 the service was excellent and so quick. Staff were super friendly and attentive. Great value for money and i will definitely go back for !

    Umai Mi返信日 2023年2月15日Thank you for taking the time to leave us five stars! We will pass your feedback onto our team who will be very happy with your comments. We look forward to welcoming you back soon.

    Report
13. IC

    IanC

    ニューカッスル、ノーサンバーランド

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2023年2月11日にご来店

    overall4food5service4ambience4

    The food was excellent, only thing that stops the service getting a 5* review is at the end of the meal when I asked for the bill I told the waitress who brought it over I wanted to pay by card, she said she would return with a card reader and never brought it, after 5 or 10 minutes I asked another member of staff if the card reader was coming they also stated they would return with it. After another 5 or 10 minuets I just got up and paid at the bar. This wasn't a problem and would of done it in the first place if I wasn't told a card reader was coming. I will definitely return and I'm already looking forward to my next vist

    Umai Mi返信日 2023年2月13日Ian, thank you for taking the time to leave us a good review! We are disappointed to hear you had to wait for the card machine only for it not to arrive. We have passed your comments onto our team who will be looking at ways to avoid this situation happening again. We look forward to welcoming you back soon.

    Report
14. DE

    DavidE

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年2月11日にご来店

    overall5food5service5ambience4

    Disappointed to find the restaurant in a shopping centre but the food was excellent, and service very good. Fabulous art on the walls which is worth seeing. Bathrooms were clean and hygenic.

    Umai Mi返信日 2023年2月13日Thank you for taking the time to leave us a great review! We will pass this onto our team who will be very happy with your feedback. We look forward to welcoming you back soon.

    Report
15. HW

    HayleyW

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年2月1日にご来店

    overall5food5service5ambience5

    Very good food and the waiting staff were very friendly and attentive to us both.

    Umai Mi返信日 2023年2月6日Hayley, thank you for taking the time to leave us a great review! We will pass your comments onto our team who will be very happy with your feedback. We look forward to welcoming you back soon.

    Report
16. CD

    CarolineD

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月31日にご来店

    overall5food5service5ambience5

    Booked this last minute and couldn’t fault it from the minute we arrived. Great service and as a first time visit the food was delightful, tasty and piping hot. Will definitely go back

    Umai Mi返信日 2023年2月2日Caroline, thank you for taking the time to leave us a great review! We will pass your comments onto our team who will be very happy with your feedback. We look forward to welcoming you back soon.

    Report
17. BD

    BD12

    ニューカッスル、ノーサンバーランド

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月29日にご来店

    overall5food5service5ambience5

    Food was good, service was good absolutely not complaints.

    Umai Mi返信日 2023年1月30日Thank you for taking the time to leave us 5 stars! We look forward to welcoming you back soon.

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18. OT

    OpenTable Diner

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月28日にご来店

    overall5food5service5ambience5

    The staff are wonderful as usual and the atmosphere is lovely . Food is always delicious

    Umai Mi返信日 2023年1月30日Thank you for taking the time to leave us 5 stars! We look forward to welcoming you back soon.

    Report
19. T

    Tibs

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2023年1月28日にご来店

    overall4food4service5ambience4

    Lovely food and nice atmosphere too, quiet enough to be able to chat and hear each other but buzzy enough not to feel self conscious!

    Umai Mi返信日 2023年1月30日Thank you for taking the time to leave us 4 stars! We look forward to welcoming you back soon.

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20. CK

    ClaireK

    ニューカッスル、ノーサンバーランド

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月22日にご来店

    overall5food4service5ambience5

    Really friendly and fast service. Only let down was that the duck wasn’t available but the pork I ordered was still good. Starter was gorgeous!

    Umai Mi返信日 2023年1月26日Claire, thank you for taking the time to leave us a five star review! We will pass your comments onto our team who will be very happy with your feedback. We look forward to welcoming you back soon.

    Report
21. T

    Toni

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月22日にご来店

    overall5food5service5ambience5

    Brilliant service and food, the staff literally could not be more helpful answering any queries we had.

    Umai Mi返信日 2023年1月26日Toni, thank you for taking the time to leave us a five star review! We will pass your comments onto our team who will be very happy with your feedback. We look forward to welcoming you back soon.

    Report
22. JD

    JakD

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2023年1月21日にご来店

    overall4food5service2ambience5

    Third time here with my girlfriend, one of our favourite places to eat in Newcastle. Lovely food and atmosphere, never had a bad experience yet apart from this one time where our desserts were very late, we had to ask a member of staff in case they forgot them. Apart from that the food was lovely as always, will return again!

    Umai Mi返信日 2023年1月23日Jak, thank you for taking the time to leave us a good review! We will pass your comments onto our team who will be very happy with your feedback. We are disappointed to hear your desserts didn't arrive in a timely manner. We look forward to welcoming you back soon.

    Report
23. MN

    MarkandNor

    ニューカッスル、ノーサンバーランド

    評価・口コミ (4)

    5.0

    評価・口コミ (4)

    2023年1月21日にご来店

    overall5food4service5ambience5

    Our first visit was lovely. Tasty food well presented. The ribs were a bit fatty fur us but that wouldn’t stop us going again. All the mains were delicious. Highlight was the sizzling bowl. Sweet and sour was the best we’ve tasted. The duck dish also super tasty. Only downside is food is served as it’s ready from the kitchen meaning some of us waited whilst another ate on their own. The waiting team were super attentive and the venue is well designed.

    Umai Mi返信日 2023年1月23日Thank you for taking the time to leave us a 5 star review! We will pass your comments onto our team who will be very happy with your feedback. We look forward to welcoming you back soon.

    Report
24. JC

    JasmineC

    ニューカッスル、ノーサンバーランド

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月21日にご来店

    overall5food5service5ambience5

    Lovely restaurant, great atmosphere, and great selection of food

    Umai Mi返信日 2023年1月23日Thank you for taking the time to leave us 5 stars! We look forward to welcoming you back soon.

    Report
25. OT

    OpenTable Diner

    ニューカッスル、ノーサンバーランド

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    2023年1月21日にご来店

    overall5food5service5ambience2

    It was cold in the restaurant

    Umai Mi返信日 2023年1月23日Thank you for taking the time to leave us 5 stars! We are sorry to hear it was cold in the restaurant and will look into why this was the case. We look forward to welcoming you back soon.

    Report
26. OT

    OpenTable Diner

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月20日にご来店

    overall5food5service5ambience4

    Went during Newcastle restaurant week. Had very fast service and lovely food. Great value for money.

    Report
27. G

    Gelfling

    ニューカッスル、ノーサンバーランド

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月20日にご来店

    overall5food5service5ambience4

    Great, fresh sushi and good portions. Would recommend

    Umai Mi返信日 2023年1月23日Thank you for taking the time to leave us 5 stars! We look forward to welcoming you back soon.

    Report
28. N

    Northerner

    ニューカッスル、ノーサンバーランド

    評価・口コミ (3)

    4.0

    評価・口コミ (3)

    2023年1月16日にご来店

    overall4food3service4ambience4

    Probably nice for a quick, relatively cheap meal, but would bot come again

    Umai Mi返信日 2023年1月17日Thank you for taking the time to leave us a 4 star review! Please let us know why you wouldn't come again so we can look at ways to improve.

    Report
29. MG

    MarkG

    カンブリア

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    2023年1月5日にご来店

    overall5food5service5ambience5

    Excellent food much better than was expected and the cocktails added to the meal

    Umai Mi返信日 2023年1月16日Mark, thank you for taking the time to leave us a good review! We look forward to welcoming you back soon.

    Report
30. IH

    IzzyH

    ニューカッスル、ノーサンバーランド

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月4日にご来店

    overall5food5service5ambience5

    The speed and quality of the food was outstanding lovely staff and overall a great place to eat. Would and will go again.

    Umai Mi返信日 2023年1月6日Izzy, thank you for taking the time to leave us a great review! We will pass your comments onto our team who will be very happy with your feedback. We look forward to welcoming you back soon.

    Report
31. KG

    KieranG

    ニューカッスル、ノーサンバーランド

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2023年1月2日にご来店

    overall5food5service5ambience5

    Great night. Nice atmosphere and brilliant food/staff.

    Umai Mi返信日 2023年1月4日Kieran, thank you for taking the time to leave us a great review! We look forward to welcoming you back soon.

    Report
32. DL

    DavidL

    ニューカッスル、ノーサンバーランド

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年12月30日にご来店

    overall5food5service5ambience5

    Another excellent meal here. 6 of us lots of food LOTS of cocktails. The staff here are amazing and the place is just superb. It’s our favourite restaurant

    Umai Mi返信日 2023年1月4日David, thank you for taking the time to leave us a great review! We will pass your comments onto our team who will be very happy with your feedback. We look forward to welcoming you back soon.

    Report
33. H

    Haygwh

    ニューカッスル、ノーサンバーランド

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年12月27日にご来店

    overall3food5service1ambience4

    The service is usually good, however, yesterday seemed to be a bit rubbish. Despite having made a booking, there was no system to distinguish between the walk-ins and the people who made a booking. We still had to wait in the queue with the rest of the walk-ins until I decided to explain to the customers upfront that I needed to ask the staff about what to do if we’d made a booking. (Should we stay in the queue or jump the queue) Anyhow, we weren’t seated until about 2.20 or 2.25, the booking was for 2pm. 2 of the main course dishes didn’t arrive until 3.15 and by then I lost my appetite and just wanted to leave. Honestly, I like the food and I have been there a few times. service is usually okay and I usually leave tips but not based on yesterday’s experience

    Report
34. LW

    LisaW

    ニューカッスル、ノーサンバーランド

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年12月19日にご来店

    overall5food5service5ambience5

    Great service and the food was delicious! Good value too

    Umai Mi返信日 2023年1月4日Lisa, thank you for taking the time to leave us 5 stars. We look forward to welcoming you back soon.

    Report
35. J

    Jayn

    ニューカッスル、ノーサンバーランド

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年12月17日にご来店

    overall5food5service5ambience5

    very friendly staff, food came quick and piping hot, extremely delicious and great portion sizes, thank you

    Umai Mi返信日 2022年12月19日Jayn, thank you for taking the time to leave us a great review! We will pass your comments onto our team who will be very happy with your feedback. We look forward to welcoming you back soon.

    Report
36. OT

    OpenTable Diner

    ヨークシャー

    評価・口コミ (2)

    4.0

    評価・口コミ (2)

    2022年12月16日にご来店

    overall4food5service3ambience3

    Sat by the window overlooking the hippy green nice view but very cold. We thought we had ordered the duck pancake as starters but the sizzling bowls arrived first and told by the waitress that dishes arrive as they are prepared it would have been nice to be informed of this and we would have altered our menu choices. Food was very good generous portions service was okay.

    Umai Mi返信日 2022年12月19日Thank you for taking the time to leave us a review! We are sorry to hear you were not informed about food arriving to your table as and when it is ready. This is one of our service steps so we are extremely disappointed to hear this was not followed. We are also disappointed to hear you felt cold during your visit and we have passed this onto our team. We are pleased to hear you enjoyed the food you ordered and we look forward to seeing you again soon.

    Report
37. AB

    AndrewBD

    ニューカッスル、ノーサンバーランド

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年12月1日にご来店

    overall5food5service5ambience5

    Food once again perfect. Sizzling platter dish was so good, fried lotus roots and Squid starters also perfect. Staff always friendly.

    Umai Mi返信日 2022年12月2日Ah Andrew, thank you once again for taking the time to leave us a great review! We really appreciate it and so does our team. We can't wait to welcome you back again.

    Report
38. k

    kdouglas

    ニューカッスル、ノーサンバーランド

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年11月27日にご来店

    overall5food5service5ambience5

    Service was attentive and excellent as always. Always a great visit.

    Umai Mi返信日 2022年11月29日Thank you for taking the time to leave us a great review! We will pass your comments onto our team who will be very happy with your feedback. We look forward to welcoming you back soon.

    Report
39. AB

    AndrewBD

    ニューカッスル、ノーサンバーランド

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    2022年11月27日にご来店

    overall5food5service5ambience5

    Fantastic food. My no. 1 place for Japanese food. Unreal quality and taste Perfect for a small group, date or meeting up with friends

    Umai Mi返信日 2022年11月29日Andrew, thank you for taking the time to leave us a great review! We will pass your comments onto our team who will be very happy with your feedback. We look forward to welcoming you back soon.

    Report
40. KM

    KatM

    ニューカッスル、ノーサンバーランド

    評価・口コミ (3)

    5.0

    評価・口コミ (3)

    2022年11月25日にご来店

    overall5food5service5ambience5

    Love this place. Food is fantastic. Tastes fab and great portion sizes. One of our regular lunch stops. V nice wine too :)

    Report