Uncle Julio's - Columbia
My wife’s birthday celebration
Great experience. First time at Columbia.👍
The waiter I had was inconsiderate and had no regard for my allergies nor accommodations.
Spectacular service; waiter was incredibly cheerful and upbeat (a very nice change from other recent experiences in other establishments). Food was delivered quickly and was hot and delicious. A bit more 'heat' than we anticipated with our orders -- but not over the top. Definitely warrants a return visit.
Our server Alejandra was amazing!!! Her customer service exemplified what customer service should be.
Making a reservation through open table was easy but I had included info that we were celebrating a Birthday because OpenTable asked. The waiter or hostess never acknowledged that. We felt the server rushed us through a lot. When you celebrating or tying a new place its nice to be given a little more info and that was not available unless we asked. I understand it was busy. Also, we made reservations for 5 and they stuck us in a booth that seats 4 and put a chair on the end every time someone passed by they would hit my husbands chair.
Hello NatalieA, We apologize to hear that you did not have an exceptional experience this visit. Your feedback has been forwarded to our team who will ensure that the proper processes are followed through to create a seamless experience for our guests. We do hope for the chance to serve you again in the future for a much-improved outcome. Thank you, Uncle Julio's
Excellent all round. From food to service. Love the chips and fresh queso and salsa. Wait staff very attentive. Will definitely be back soon and would highly recommend.
One of the best Mexican restaurants I’ve been to. Great service and delicious food. The table side guacamole made to order is a nice touch!
place was loud and it made it hard to hear others in my group during conversation
Hello LeslieA, We appreciate your feedback and apologize to hear that your visit was less than excellent. Your review has been sent to our team to further address, we hope to serve you in the future for a much improved outcome. Thank you, Uncle Julio's
My husband and I were served lukewarm food by the time you got half way through it was cold. I ordered a margarita that had no liquor and a bunch of ice. Our server ignored us. He only checked on us once and to give us our check. Ugh!!!!!! Simply awful.
Hello PalateQueen, Thank you for providing feedback on your recent visit and we apologize that your overall experience did not exceed expectations. Your review has been sent to our team who will further address and ensure all dishes are made to our high-quality standards. We look forward to serving you again in the future for an improved 5-star experience. Sincerely, Uncle Julio's
Birthday dinner was special here.
Great service! Food was good but I find the table side guacamole to be priced high, although we love it! Also $2.50 for kids drinks is high! But great waiter who made the visit special!
I love Uncle Julio's, by far one of my favorite Tex Mex restaurants. The food is consistently awesome, as is the service.
Great waitress and loved the chocolate piñata! Food was excellent.
We have been there four times after recommendation from a friend and we always like going because the food and the service are excellent the desserts also will get you coming back
I don't know why I continue to go to Uncle Julio's in Columbia....I likely will stop after this last visit. Our server looked and acted like he was 16 and this was his first job. Not a problem, except he got our order wrong and disappeared for huge chunks of time. For a restaurant with these prices, I expect a little more. The place wasn't empty, but it wasn't packed. We asked for the table side guac and it never came...not sure if the server didn't order it or they were just way behind. I think this will be out last visit there for a while. On the Border is right down the road and they typically do a much better job at much lower prices.
Hello DavidF, We apologize to hear about your experience as this is not the service standards expected. Our team appreciates the opportunity to improve with the feedback you have provided, your review has been sent to the appropriate teams to further address and correct. We do hope for the chance to serve you again in the future for a much-improved experience. Thank you, Uncle Julio's
Food was delicious especially the table side guacamole. Service was good. Lighting a little dim but food was fresh, tasty and displayed appealingly.
It was great, the staff was friendly and they were accommodating when i needed to make last minute changes to my reservation!
The food was great. The chocolate pinata which is the reason we went was such a fun and yummy experience. And better than that was the service. Top notch!
Enjoy Taco Tuesday. Brought friends to share the experience. Will be back.
Food and drinks were great. Always enjoy my experience at Uncle Julio’s. The waiter was attentive and I would highly recommend.
Went for the first time. Would go again. Waitress was great!
Outstanding time! This was my second time eating at an Uncle Julios and they nailed it! I got the Guadalajara Fajitas and they were great! 10/10 time and food!
I love Uncle Julio's and have for years starting at their original Bethesda location. Food is still great. The Columbia location is huge and always very busy and loud. My only complaint, and maybe I'm just getting old, is it is really dark inside. Can't read the menu without an iPhone light!
Food was not warm. Apps were tasty. Service was horrible. Drinks were great. Chips and queso was awesome. We got in on time for our reservation. Overall decent. Definitely over priced.
Hello SorayaC, We appreciate your time spent with us and apologize to hear that your experience this visit was less than outstanding. Your feedback has been sent to the appropriate parties who will further address the concerns mentioned. We hope we will get the chance to serve you again in the future for an overall improved experience. Thank you, Uncle Julio's
We had a reservation for 8:15, they gave us a buzzer, half an hour later I asked how much longer. The hostess didn’t even check us in when we first walked in, how much longer would we have waited before the noticed? The wait was 45 minutes, what was the point of a reservation if we still had to wait. The food and service was great. The host were not paying attention, in the front on their phones.
Hello DestinaeM, Thank you for providing this feedback regarding your reservation experience. We apologize to hear that we did not provide you with an outstanding experience and your review has been sent to our teams to further address. We do hope we will get the chance to serve you again in the future for an overall improved experience. Thank you, Uncle Julio's
Menu seems to get smaller every time we visit this place. Consistently of making same menu item is also seems a challenge.
Hello PratikP, We apologize we didn't meet all your expectations this visit with our menu. Your concerns have been forwarded to the appropriate teams at this time. We do hope for the chance to serve you again in the future for an improved experience. Thank you, Uncle Julio's
We had two kids with us but knew what we wanted so we could try and be as quick as possible. Service tonight was probably the worst it’s been ever. Didn’t get our drinks or guac until 2 minutes before our food came out. In which case we didn’t even see our server in between. Not sure if new or not fully trained but left disappointed. Wasn’t the usual great experience all around.
Hello AmandaE, Thank you for providing this feedback and we apologize to hear that your service did not reflect the high standards we strive to provide. Your review has been forwarded to our team who will ensure that the service standards are met. We hope to serve you again in the future for an outstanding experience. Sincerely, Uncle Julio's
The restaurant ran out of the chocolate pinatas at 6:45 pm and that is why we came! So ask your server in advance to hold one for you - we had 3 birthdays to celebrate and were so disappointed.
This restaurant is always fun to visit and the food is freshly prepared and delicious. Server was friendly and very accommodating.
Service was amazing. Food was so so but I would definitely come back
Very busy on a Satueday night. Best to make a reservation before going. I felt like the waiter was stingy on the water and wouldn't fill it to the top but almost halfway. We had to keep asking multiple times for water. They messed up my order with the rice, but was fixed so quickly. Overall I'd eat here again.
Hello Sanahu, Thank you for your review and we apologize to hear that we missed the mark on providing you with exceptional service during your recent visit. We thank you for providing this feedback and have forwarded this to our teams to address. We look forward to the opportunity to serve you again for a 5-star experience in the future. Thank you, Uncle Julio's
We had reservations and were seated right away. The server wasn't as attentive and available to our party as we thought she should have been. We waited a while to get our drinks and food. Service was slow but the food was good.
This a great Mexican option in Columbia and the food is fresh and you can taste the quality. I would avoid going on a Saturday night because they get so busy that the waiters are not that attentive. We got the table side guac which was a big disappointment compared to other places and the person doing it seemed to hate it. The food came out quickly and we enjoyed it and their drink selection! Overall a positive experience but just disappointing service especially since we were celebrating my birthday.
Hello Darc, We appreciate your time spent with us and apologize to hear that your meal was less than memorable as this is not our expectation. Your feedback has been sent to our team to address, we will ensure our dishes showcase the high quality and fresh ingredients used. We hope for the opportunity to serve you in the future for an improved outcome. Thank you, Uncle Julio's
We had an outstanding server. The food was awesome. The drinks were great. Overall, we could not have been happier. Great time!
Brittany in the Columbia location was awesome!!!
Great family night out
We went on a Tuesday for my husband birthday around 6pm. Easy setting, beautiful atmosphere. Table booth comfortable. First time in the restaurant. Our Waiter was female black and she was excellent. She was attractive, helpful and smart. I will return again. We had cocktail, tableside guacamole was a hit. We were very satisfied with our meal and service. New place to eat and celebrate. Thanks Uncle Julio. Kevin and Gail Reed
Servers were friendly & in top of it. The setting is too dark - we had to use our phone lights to read the menu.
Always a good time for family and friends... their table side Guacamole is a delicious meal unto itself and enough for four. I know they were busy this night, and although we didn't linger (just a family birthday dinner) I felt rushed to get out. The server hovered frequently and asked if we wanted the 'check', twice (once after we were waiting for the dessert menu). Still good and would go back in a heartbeat.
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OpenTable ダイナー919名によるUncle Julio's - Columbiaの評価は4.4☆です。