Uncle Julio's - Schaumburg
Service was great
Very crowded, loud and booth small. Carlos was a great server. Food was fair
Hello Vanweezer. Thank you for spending your time with us and we do apologize for the experience had this visit. We are very sorry we didn't meet your expectations and your concerns will be addressed by our teams. We look forward to the opportunity to serve you again with a much better outcome. Thank you, Uncle Julio's
The chocolate pinata is a must do. That's what drew us into to the restaurant.
Peter at the bar was great. Helped us out big time and could make a mean margarita
I wasn't sure at 9 pm if it would be to late to take my family there after a day of shopping..so I tried and they accepted my reservation..I was excited since I was the only one that has been there.. Well NEVER again....as we are waiting...they start to mop around us and the smell of fabulouso..and food isnt good...so I asked them to stop and with an attitude and not very nice comments...its amazing when everyone is Caucasian yet some speK spanish......they stopped..... And it just preceded to get worse..pur food was thrown on the plates..litteraly beans falling off the side of the plate...just bad presentation...at this point it was apparent everyone working was in a hurry to leave....we ate quickly....didnt order the chocolate pinta as planned for my grandchildren and left...Never go 1 hour before closing....I could get better food and service locally in Pilsen, Chicago or Summit.....
Hello BarbaraA, We apologize to hear about your experience as this is not the service standards expected. Our team appreciate the opportunity to improve with the feedback you have provided, your review has been sent to the appropriate teams to further address and correct. We do hope for the chance to serve you again in the future for a much-improved experience. Thank you, Uncle Julio's
Pros: Good food, everyone always enjoys their selections. It's not a routine Mexican menu; selections are more interesting than that. The beans and the salsa are better than most, and the choices of fajitas definitely not run of the mill. Servings are satisfying. The Chocolate Piñata is an unusual treat, very tasty, easily serves 6 or more. On this visit, and usually, service was friendly and helpful.
Cons: It's a more limited menu than many Mexican restaurants; they concentrate on doing a few things well. For some reason on this visit the corn tortillas were not ready when the fajitas they went with were served, and not for some time after. Service can sometimes lag. Tables are close together (but conversation was not difficult).
Had the shrimp quesadillas... they were so tasty! Parents had Juanitas platter and enchilada combo, both were amazing. Good value for the price, we will be back for sure.
very pricy for what quality and amount you get. Good taste though!!!
Nice table side guacamole. Food choices good, lively place!
Night out to celebrate our son's new job. Excellent service, food, and spacing between tables was very generous. Noise level was remarkably moderate which allowed for nice conversation. We will definitely be back and with more guests so we can order the chocolate piniata that looked so much fun!
Our group of 8 was seated at a long table that was open to the mall and so the light and noise from the mall completely took away from any ambiance. They eventually closed a screen but it only helped a little and so the atmosphere was more like being in a food court. The service was terribly slow. We were seated a full 20 minutes before anyone took our drink order and the drinks did not arrive for another 20-25 minutes. The food was ok- one ceviche had to be sent back for being excessively salty and the side dishes also suffered from too much salt. We had no regular server but instead a variety of people who would stop by to check. The restaurant was not even busy so the poor service was a mystery. Disappointing visit overall.
Hello, Thank you for your review and we apologize to hear that the opportunity was missed to provide you with an experience that exceeded expectations. Your feedback is greatly valued, and this has been sent to our teams to address further. We hope for the chance to serve you for an improved experience that is 5-star and memorable in the future. Sincerely, Uncle Julio's
With 13 of us we were surprised that the food came out quickly and was still nice and hot. The waiter was able to accommodate individual checks for all of us. We would definitely come back.
Coworker 50th Birthday
I was at Uncle Julio's on Monday at 12:30 pm. It was not crowded yet the hosted seated us, then three other parties right next to each other. Two of the tables, including mine, had four people, one had 8 people and the other table two. It made for difficult conversation and not easy to get up to use the rest room. Even if you were short on waitstaff, there was no reason that we couldn't have been spaced further apart. While we enjoyed our meal, I am not sure I would rush back.
Great service. Table was ready with chips and salsa upon arrival..great touch to experience.
This is definitely a special occasion experience for me as it was quite pricey. But a lot of fun to splurge with my girlfriends for a mom's night out. The chocolate pinata is definitely not to be missed.
Food was overpriced and mediocre.
Hello, We apologize we didn't meet all your expectations this visit. Your concerns have been forwarded to the appropriate teams at this time. We do hope for the chance to serve you again in the future for an improved experience. Thank you, Uncle Julio's
Loud music not necessary. Very noisy . Why do restaurants have the need to play music?
Work team dinner to welcome someone new from out of town. He loved the food and the service/Cezar was great!! We had the tableside guacamole, chicken quesadilla appetizer, carne asada, shrimp and fish tacos-all were amazing, carne asada was huge and tender! We will definitely keep coming back.
Waited too long to get our drinks and they weren't the wait because when you spend $11.99 on a small margarita you expect it to be good, they put too much lime in it which hides the fact that they do not put very much alcohol in it. The waiter was very pleasant, but waiting for drinks and water kind of ruined it.
Also, the ground beef seasoning tasted just like when I make it out of a packet. Just not worth the money.
Hello Mish, Thank you for providing feedback on your recent visit and we apologize that your overall experience did not exceed expectations. Your review has been sent to our team who will further address and ensure all dishes are made to our high-quality standards. We look forward to serving you again in the future for an improved 5-star experience. Sincerely, Uncle Julio's
The staff was beyond friendly and attentive! Love the food and service here.
Overall I love Uncle Julio’s. However, I was disappointed that a birthday dessert wasn’t given when I requested saying I was celebrating my friend’s birthday. Also it was disappointing that spilt checks weren’t allowed for parties of 6+ people. I won’t come again with a big party.
Hello, We apologize to hear that you did not have an exceptional celebration this visit. Your feedback has been forwarded to our team who will address our processes to create a seamless experience for our guests. We do hope for the chance to serve you again in the future for a much-improved outcome. Thank you, Uncle Julio's
Staff was removing plates with food on our table.
I am a vegetarian and there was only one option in appetizers and entree’s.
So it would not be a good place for person who want something else other then veg. Fajitas and cheese quesadilla.
Hello PriyankP, We apologize we didn't meet all your expectations for vegetarian options this visit. Your concerns have been forwarded to the appropriate teams at this time to further address. We do hope for the chance to serve you again in the future for an improved experience. Thank you, Uncle Julio's
Absolutely love this restaurant! Been here 3 times already this year and am always recommending to family and friends. Amazing food and good service!
Super delicious food and very affordable . My daughter had her 16th birthday dinner. She loved chocolate pinata
Upscale Mexican restaurant. We had a loud group of annoying people next to us. Otherwise a good experience.
I have never been disappointed with the food quality. The taste and portion size is outstanding.
Poor service, lazy server. The server only came by our table to take our order and drop off drinks and food. Never checked on our table while in the same area while servicing other tables. Food took over 30 min to arrive at our table. When the food finally arrived, the server brought an empty container that was supposed to have tortillas in it. Small portions also. This was late in the evening on a Saturday and the place wasn’t busy at all. Family was not too pleased with the overall experience. Will not be back again!
Hello Ldub, We apologize to hear about your experience as this is not the service standards expected. Our team appreciate the opportunity to improve with the feedback you have provided, and your review has been sent to the appropriate teams to further address and correct. We do hope for the chance to serve you again in the future for a much-improved experience. Thank you, Uncle Julio's
Absolutely not we have the worst experience ever this was her first and last We are never going back to uncle Julio’s we waited an hour and a half for our food which was disgusting cold I’m literally so upset I can’t get over it the prices are so high for the quality of service that we got that’s insane.
Hello Molly, Thank you for providing feedback on your recent visit. Your review has been sent to our teams who will address the concerns mentioned and we apologize that it was not to our standards. We hope for the chance to serve you again in the future for an improved outcome. Thank you, Uncle Julio's
Although we mentioned both on the Opentable reservation as well at the restaurant, there was no acknowledgment from the restaurant.
Server was attentive and made sure drinks were always filled. Small issue when food arrived with the sides but quickly fixed.
Hello Enjoysgoodfood, We apologize to hear that you did not have an exceptional experience when dining with us this visit. Your feedback has been forwarded to our team who will ensure that the proper processes are followed through to create a seamless and excellent experience for our guests. We do hope for the chance to serve you again in the future for a much-improved outcome. Thank you, Uncle Julio's
The girls took me out for my birthday celebration.
Our server was really accommodating! Will definitely come back just for the piñata.
steak fajita was excellent
The food was excellent but pricey and limited selections for Mexican food. There are more local true authentic Mexican restaurants with better value and more selections.
Server was terrible! Will not return to this location!
Hello, Thank you for your review and we apologize to hear that we missed the mark on providing you with exceptional service during your recent visit. We thank you for providing this feedback and have forwarded this to our teams to address. We look forward to the opportunity to serve you again for a 5-star experience in the future. Thank you, Uncle Julio's
Best food yet! Margaritas on point!
The food for my grandson was undercooked it was just steak tacos and had to be recooked,service was a bit slow, I made the reservations and was going to pay the entire bill and my sister insisted on paying half and I advised the waiter that I made the reservation and to bring ME the bill, she went behind my back and gave my sister the bill,to me that was very unprofessional but overall it was ok ,the staff was friendly,I also mentioned several times that we don't eat pork and to only bring us black beans since I've been told before those don't have pork and she brought the wrong beans to everyone,we ended up saying we just dont want any because she looked bothered .
Hello Chelyae, Thank you for providing feedback on your recent visit and we apologize that your overall experience did not exceed expectations. Your review has been sent to our team who will further address your service concerns and ensure all dishes are made to our high-quality standards. We look forward to serving you again in the future for an improved 5-star experience. Sincerely, Uncle Julio's
Great place to have a group of people. The food is awesome, great tastes, never a complaint.
Great for a date night. Drinks are reco5