Union Café - Mount Merrion
The chips were far too salty and the presentation on plate was just about ok. Restaurant though has a lovely ambiance. Also service a bit mixed and twice they forgot one of the desserts so we were waiting for a long time....
Despite it being the first night of pandemic freedom, we had plenty of space around us. It was a really good experience - food, service and no overcrowding.
Love this restaurant, particularly for family lunch.
Hi Yvonne, Thank you for the lovely review! Glad you all enjoyed it. See you again soon, Tara
Great service, atmosphere and table! Love Union Cafe as always a good overall experience. Food was nice but I’ve had better in the past as this was the weekend brunch menu and usually we drop in for a meal on a Thursday or Friday.
Hi Tippi, Thank you for taking the time to leave us a review, we take all your feedback seriously and will pass this on to our kitchen. Lovely to hear to hear the service was great along with the atmosphere. Hope to see you again soon, Tara
Every single thing we ordered was brought to the table missing something / served the wrong food.
The orange juice tasted like there was gin in it.
Hi Rbhdhsh, Thank you for taking the time to leave a review and I am very sorry to hear about your experience with us. Please can you email me your details to email@example.com to discuss further. Warm regards, Tara
Staff were amazing, so friendly and welcoming. Food was delicious and very reasonable prices. Atmosphere is so nice here, perfect for any occasion.
Chicken Caesar salad came without Caesar sauce, croutons were rock hard
Avocoda was sparse in the poached egg and avocado
Childrens burger was requested plain and came fully dressed
Drinks order came incorrect
Eggs Benedict the poached eggs were hard
Hi TomC, Thank you for leaving us a review. Sorry to hear about your experience with us , if you would like to email firstname.lastname@example.org to discuss this further, Warm regards, Tierna
Lovely place, great service, great coffee but food is never good
Hi Steph, Thank you for taking the time out to leave us a review. Sorry to hear the food is not up to standard. If you would like to discuss this further please email email@example.com Warm regards, Tierna
Beau and The Team were terrific!
Hi JohnnyW, Thank you for taking the time out to leave us a review ! So glad you enjoyed your experience with us. I will pass this onto Beau and the rest of the team. Warm regards, Tierna
Good food, bad service staff - we had to prompt them a lot. Barman was great and made up for the poor service
Service was very slow and took ages to even get a coffee, also we just missed breakfast by 15 minutes and they couldn't accommodate breakfast so we had to order from the lunch menu.
Hi DenG. Thank you for taking the time to leave a review and I am sorry to hear of your experience with us. As we do a very busy breakfast followed by a busy lunch, our kitchen needs time to change over each menu. I am sorry to hear you missed breakfast, I will pass on all feedback to the team and again thank you for bringing it to our attention. Warm regards, Tara
The restaurant made amendments to what was on the menu and never informed us. This meant that what I ordered was not what I received. I had to present myself to the manager to make the complaint.
We paid full price for our bill with little or no apology.
Also, I understand that restaurants are under pressure at the moment but a number of items were missing from the order. Again, with no server watching over the table, I had to present myself to the manager. A simple removal of the coffees from the bill would have been an acceptable gesture. I say this as someone that has worked in hospitality before.
Hi Daithi, Thank you for taking the time to leave a review and I am sorry to hear of your experience with us. Please could you could email us directly as I would like to follow up on this. firstname.lastname@example.org Warm regards, Tara
No Guinness no slimline tonic one if desserts tasted sour and was in edible. Limited menu compared to what we had checked online before booking
Hi there, Thank you for taking the time to leave a review and I am sorry to hear of your experience with us. Please note we currently in the process of updating our menu online to avoid this happening again. I will pass on all feedback here to both floor , kitchen & bar in order to keep our standards high. Thank you again for reaching out. warm regards, Tara
great visit and enjoyed it every minute .................. perhaps the menu attached to you website could be updated to represent the current shortened version (just a suggestion) . Best wishes for your continued good health and safety
Hi there, Thank you so much for the kind review. See you again soon, Warm regards, Tara
we had brunch at union cafe. Didn't like first table we were shown too, asked to move and this was accommodated no problem. Food was tasty, service was good and tables were well spaced out.
Hi JoannaL, Thank you for taking the time out to leave us a review. So glad you liked your meal with us ! Warm regards, Tierna
we dined here on Christmas eve 4 of us for breakfast. The food was nice, but 2 of the breakfasts were cold. The home fries tasted like they had been made earlier and not even reheated. I sent mine back and asked them to be microwaved, and they came back the same temperature. My daughter had the same issue with the full Irish breakfast, everything stone cold. She was rushing to work so didnt want to send it back, but didnt enjoy it. We had visited during the summer and dined outdoors, and the same thing happened with a burger, which had to be sent back due to being really cold. I cant understand this, its surely a very basic thing to get right from a chefs perspective? anyway I like the ambiance of the place, and the staff are nice, but dont think I will rush back for cold food again.
Order for 6 hot drinks got wrong twice...kind of annoying. Food order was fine. Some disconnect between waiting staff & hot drinks preparation maybe?? Disappointed as it was a special occasion and it kind of ruined the ambience.
Hi Susan, Thank you for taking the time to leave us a review. I am sorry to hear your experience with us was not up to standard. We take what you are saying vey seriously about the standard of the service you received. and will bring it to our teams attention. We aim to provide excellent an consistent service and food, so are disappointed to hear we did not meet your expectation. Thank you again for reaching out to us and hopefully see you again soon. Warm regards, Tara
Very good food and fast and efficient service. Staff are really pleasant.
Hi EimearK, Thank you very much for taking the time to leave us such a lovely review ! Hope you visit us again soon, Tierna
Food was rejuvenated. Overall quality poor. Disappointed.
Excellent quality food and service for brunch. Something on the menu for everyone
Hi KieranH, Thank you for taking the time to leave us a review ! Delighted to hear you like our brunch option and so nice to hear the new menu is a hit. Hope you visit us again soon, Tierna
Food and service both really poor.
Hi there, Thank you for taking the time to leave us a review. I am sorry to hear your experience with us was not up to standard. We take what you are saying vey seriously about the standard of both the food and service - I have brought this to the attention of the kitchen and front of house team. We aim to provide excellent an consistent service and food, so are disappointed to hear we did not meet your expectation. Warm regards, Tierna
Breakfast was missing two items, coffee was cold and service was slow
Hi Anita, Thank you for taking the time to leave a review. I am so sorry to hear about your breakfast experience with us. We appreciate all feedback here at Union Cafe and I will be sharing this feedback with both the front of house team and the kitchen team. Warm regards, Tierna
Took way too long to get our change back after paying the bill
Hi there, Thank you for taking the time to leave us some feedback. Apologies about the delay in getting your change back, I will share your feedback with the rest of the team. Warm regards, Tierna
consistently good, love the new menu however miss the chicken caesar salad!
Hi there, Thank you for taking the time out to leave us a review ! We miss the chicken Caesar salad too, I will share this with the kitchen team. Warm regards, Tierna
Very covid friendly, food was very good . Quiet on the day we visited. Overall we enjoyed.
Hi JennyM, Thank you for taking the time out to leave us a lovely review ! Warm regards, Tierna
We had Fish and Chips and the fish was very good and the portion was huge. We used to live in the area and it is always a nice place to go.
Hi Javier, Thank you for the lovely feedback!! Glad you popped in for a visit & see you again soon!
We were there for breakfast, very efficient & friendly from the moment we arrived. The service was attentive but unobtrusive.
Hi there, Thank you for taking the time to leave us a review ! I am so happy to hear you enjoyed your experience here with us at Union Cafe. Hope you visit again soon, Tierna
Smoked salmon dish was not substantial nor impressive. Very slow service
Hey there, Thank you for taking the time to leave us a review. We appreciate all feedback here at Union Cafe. I am sorry to hear you did no enjoy the smoked salmon dish. I will pass your feedback onto the kitchen and the front of house team . Warm regards, Tierna
My wife and I had a date night at Union Cafe. The staff were excellent and couldn't have done more. The steaks were perfectly cooked. We look forward to going again.
Really disappointing, had to send breakfast back as was cold, when it was replaced everyone else in our group had finished theirs which ruined experience, service also below par, no apology or modification to bill despite having to return breakfast dish...
Service was excellent!
3/4 food dishes were good
2/4 desserts were unavailable!
Staff were so nice, service was fast, and food was delicious!
Avocado toast with poached eggs was basically two barely toasted slices of sourdough, avocado paste from Tesco, poached eggs and bacon, very tasteless/flavourless, so not worth it. The other dish was also underwhelming. The place is very dark, they don't allow you to sit outside (if you choose to sit outside you can only order from the deli). Overall not worth a penny spent
Food and service was good however the table, high chair and seating area weren't clean. The sofa was very grubby and badly stained and when I wiped the table and highchair down myself before we used, the multiple wipes I had to use were filthy.
In these germy times we're living in, I would have expected the hygiene standards to be higher.
Great experience overall. The staff were friendly and very attentive and always around if anything was needed. Service was prompt but not rushed, and the food was delicious! Will definitely be visiting again!
Very good experience yesterday for brunch! I often go to union as I live quite near! I was impressed with the service as most times it can be quite slow but yesterday was good! I got the eggs benedict and it was perfect and the portion was very decent (not the usual I expected!) and was delicious of course! also my boyfriend got the Full Irish breakfast and we were both very impressed was an extremely decent portion given and it was very tasty! The coffees were amazing too! lastly I asked for a side of avocado and they provided a decent portion which I was very happy with and it was the best I had tasted in a while!
Hi There Thank you so much for taking the time to leave us a lovely review ! Glad to enjoyed your experience with us, Warm regards, April
Great service and food
Hi EimearK Thank you so much for taking the time to leave us a lovely review ! Glad to enjoyed your experience with us, Warm regards, Tierna
Chaotic seating and service experience.
Hi there, Sorry to hear about your experience with us here at Union Cafe. We appreciate all feedback if you would like to email email@example.com to discuss this further please do so, Warm regards, Tierna
Really nice outdoor terrace area with heaters. Service very slow.
Hi EmmaS Thank you for taking the time out to leave us a review. Glad to hear you like our outdoor area ! So sorry to hear the service was slow, we have had some issues over the passed few weeks with staffing levels, however I will pass this feedback onto the rest of the team. Hope you visit us again, Tierna
Overall experience was very good. The weather was very poor and during there was, regrettably, quite torrential rain which started leaking through the otherwise excellent outdoor seating area. I felt quite bad for the staff as their uniform was just a shirt and they still had to go between the kitchen and outside, etc. Perhaps for outdoor, it may be worth getting weather-appropriate uniforms for staff? The staff were incredibly accommodating around a buggy and the whole team couldn’t be faulted.
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OpenTable ダイナー364名によるUnion Café - Mount Merrionの評価は3.7☆です。