Uno Pizzeria & Grill - Dedham
Terrible service, food usually is so much better, bar guests were obnoxious and screaming the entire time
Hi, Thanks for taking the time to leave this review, and I am so sorry for your recent negative experience with our Dedham restaurant location. We'll make sure to pass along your feedback to the managers to ensure all guests have the best possible experience at our restaurant locations. We take great pride in the quality of our food and service, and we are so sorry to have let you down. Best, Grace with Team UNO
We love their deep dish pizzas, and heir burgers are also great, as are their different appetizer spreads, served with a pita-like bread made from their pizza dough.
We ate outside! enjoyed it very much. the service was great
Thank you so much for taking the time to leave this great review, Linda! We love and appreciate this feedback. Have a great day, and we hope to see you again soon!
The only negative was that they did not have my reservation even though I had a confirmation email.
Was sick after the meal and waitress forgot about us --
have now ordered two pasta dishes and each came out of the kitchen wrong!!! the pizzas are GREAT but he pasta dishes leave a LOT to be desired!!!!!
Food was very good. Service by Erin was excellent, top-notch. Birthday cake was delicious and huge!
Originally was for 1 but My friend decided to treat me for my birthday. I had chicken and broccoli Alfredo, my friend had rattlesnake pasta both were great except the grilled chicken was overcooked and dry. Drinks had too much ice. Everything else was Good. It was very hot that day but I wanted to sit outside anyway. To be fair, there was only one waitress/waiter working the floor BUT she Didn't write down changes! Overall it wasn't a bad night. I'll go on different day next time.
Patio - go there this summer!
Oh yeah! Thank you so much for taking the time to leave this great review! We love and appreciate this feedback. Have a great day, and we hope to see you again soon!
Outdoor seating is a small treasured jewel, couldnt even tell u were near the road or mall
Well thought out socially distanced space. Out on the patio and a good re-introduction to dining out in this new time. Polite, professional and cheery staff. Great casual dining experience with our kids/family.
They could have done a much better job, with cleaning the tables and sanitizing. I had to ask for my table to be wiped and for plastic cups and forks and my waitress, had no desire to be at work.
Unos was a mess!! We waited at the front desk for 7 or 8 minutes before we spoke to a person, because the host was busy bussing tables!! They couldn’t tell us how long it would take to be seated, so we decided to leave.
The corporate office is in West Roxbury. You would think that they would be able to their run local restaurant without disastrous evenings.
This is normally a well run restaurant, but it seems like it has really struggled in the last 6 months. New management? More agressive employee practices that stretch their workers too thin? Not sure, but I am sure their bad performance lately has been related to high employee turnover.
Love the place because it is layed back in atmosphere. Very relaxed venue with friendly service.
Perfect for a quick dinner.
It was such a big party and the waitress was on point with everything everybody’s needs checking on everything the food was corrected the drinks were correct and refill on time manner the bill was perfectly split she was very very pleasant and make our express experience awesome
We went to try out their new menu items and wow what a surprise - anyone with food allergies or restrictions will find lots to eat at the new Uno. The old favorites are all here too - truly something for everyone. Only issue was that it was a bit understaffed but our waiter was great! We will definitely go back.
Last visit we had to leave because the service was so bad. This time, it was still slow but we were served in a reasonable amount of time.
We made a reservation for 5:15 because we had plans at 6:45. We were told someone was late for their shift and we’d be seated as soon as they could provide service to our table. We were seated not too long after. The couple next to us were seated after us and had already been greeted and received drinks while we were still waiting. The host noticed we were annoyed and came by and got someone. Took more time for the server to arrive. She apologized and we understood. We placed our entire order at this time. We were then informed that none of the pint glasses were chilled. We could see our pitcher of beer on the bar for 10 mins. No one came by. No water. The couple next to us received their meals and we still did not have drinks, not even water. We informed someone at the takeout counter that we were leaving. She told us Togo to our table, informed her we made a reservation because we had plans. We went to 5 Guys and received wonderful service there. I think they had more staff than Unos. This isn’t the first time this Unos has failed. You should probably drop them from open table because it’s consistently this terrible.
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OpenTable ダイナー19名によるUno Pizzeria & Grill - Dedhamの評価は4.1☆です。