UP on the ROOF
Great atmosphere "up" on the roof. There were couches with firepits , tables and TV's or heat lamps.
Service was attentive and helpful with suggestions.
Nice place for an informal night out.
Thank you Robin for your five star review. I am glad to hear you enjoyed your experience here and look forward to welcoming you back in the near future. Best Regards, Kirk Watkins, Director of Operations
Great experience but the winner was the good! Great flavor!
Thank you for you for your five star review! I am thrilled you enjoyed you experience and look forward to welcoming you back again in the near future. Best Regards, Kirk Watkins, General Manager
We loved the view ,the food while tasty was a small serving for the price. The bison was not as tender as we would have liked . The sides with it were all delicious but not generous. Our waitress was nice but never offered to refill our water.
Thank you Karen for Your candid feedback. We appreciate you taking the time to leave us a review, I would love to have you reach out on my direct line so that I may personally apologize and discuss your meal in greater detail. (864)-412-7845 Best Regards, Kirk Watkins, Director of Operations
I will recommend that the front counter will escort to our reserve table. When I came in, I made a reservation, and the lady up front told me I can go inside and find a seat. The front service did not escort me to a reserved table I made a couple of days ago. I had a great time and enjoy customer service. My future reference is to have a waiter to escort the guest to their reserve table outside.
Thank you Jeremy for taking the time to reach out. I am thrilled that you had a great time and enjoyed our customer service. I do however want to apologize for not being escorted to your table as you should have been, that is definitely not a reflection of how we treat our valued costumers. If there is anything you wish to discuss further I would love to hear from you. (864)-412-7845 Best Regards Kirk Watkins, Director of Operations
Thank you for your candid feedback, we pride ourselves on upholding the highest of brand standards and it is most disappointing that you didn't experience us at our best. So that I may personally apologize and discuss your experience in greater detail, I do hope you'll consider giving me a call at your earliest convenience, 864.412.7845 Thanks again for taking the time to reach out. Best Regards Kirk Watkins, Director of Operations
Ordered the charcuterie board and was very disappointed with the lack of meat and cheese for the price. Very pricey!! My husband ordered the chicken and it was a very small piece. The burgers were very good.
Staff said no openings versus Open table had lots of reservations open! Seating was very cold; staff would not bring extra heater although several were in the corner. Food was just fair, pricey for what it was. Server was not thoughtful or considerate of other guests when bringing birthday dessert. Restaurant was out of some things. In the future we’ll enjoy drinks and apps there for the great view, but not dinner.
everything was great but the fact that it was cold out and we were outside on a roof lol. they have a few space heaters but not enough and not near the table we were at.. vegan food was very good i would love to come back and see more vegan options
The food was delicious, and the server was too. It's a little too expensive to go to often. The candlesticks that were supposed to be floating kept dropping from the ceiling, and that kind of messed up the ambiance. Ya know, worrying if it'd clock you in the head as you passed by.
Made reservations for 3 people online on a Wednesday night. Found out that they had rented out the entire inside to a large company party. No seating at the bar or available tables. Was told to sit outside in the rain. Ordered a few drinks (my coke was flat). Looked at the menu and saw how outrageous prices were and decided to go elsewhere. Paid $35 for 3 drinks and gladly left. Will not return. Overrated and overpriced.
Thank you for your candid feedback regarding your recent experience at our restaurant. I'm sorry to know that we fell short of your expectations, and our highest brand standards. So that I may personally apologize and ensure that you give us a second chance I encourage you to give me a call at your convenience. (864)-412-7845 I hope to hear from you soon. Best Regards, Kirk Watkins, Director of Operations
Food was good, bar like atmosphere although it was relatively empty. Service was mediocre, wait staff struggled to get the orders correct, and we had to remind her several times to deliver ordered drinks.
You're paying for view and location. Certain food dishes were great, some not so great. My shrimp and scallops were overdone, however the weather and view were amazing. The service was fine, a little slower than what we normally expect for a nicer restaurant (and it was only Monday night).
Overall, there are so many options in Greenville with better food and service but if you want a great view, good drinks and good-ish food, then you'll be happy here.
Service is VERY slow...
Other than that, a great restaurant.
There were 4 people in our party and we all ordered different things plus appetizers and the only meal we liked was the tuna. We also liked the slider appetizer. We will probably not be going back.
It always makes for a less than ideal experience when you have a server that’s not been trained. He was a great guy and very accommodating but he didn’t know anything about the menu. Brought the wrong drinks and other quirks. The food was good but the evening just didn’t flow. It’s pricey for what you get portion wise.
Good food, but they block off major portions of the dining and roof areas for private parties. We reserved a high seat table and they were in the reserved section. If it is NA why take the reservation?
View won't disappoint. Furnature comfortable and it was not crowded for lunch. Relaxed atmosphere with a Club Sandwitch was very well prepared. Tasty, good service, great view. I'm coming back!
Our first visit to Up on the Roof certainly won't be the last! Attentive service, well-prepared food, nice presentation, reasonable prices, and a spectacular view of downtown Greenville and the surrounding area including Paris Mountain added up to a delightful evening. The only thing that was less than perfect was our server's uncertainty about the beer selection. A printed beer list would have made a wonderful meal a little more so.
What a great place to spend a beautiful day! The food is delicious and the atmosphere is unmatched.
The food was delicious. Loved my pan fried trout and the chicken lettuce wraps. Great place for a girls night out or even date night.
A friend recommended this place when we visited Greenville. It was a great place to eat with a stunning view of downtown. It was chilly but they didn't have the propane heaters going yet which would have improved the experience. We both had fish dishes and really enjoyed them. They served homemade bottled cocktails. The Reedy Peach was delicious. Our server wasn't as attentive as we would have liked but overall, we really enjoyed ourselves.