Viva Vegas Diner, Bar & Grill
Food was sloppy, looked like they just rushed it. Portions look nothing like the pictures. Heard really good things about the restaurant but was very disappointed when we ordered.
Brilliant meals and the portions are massive really good value for what you get..
I pre-booked a table for 2 on the website hoping for a booth but was put in the bar area - a couple were seated after us but got served food and drinks before anyone had even come to our table to take our order. I had to go to the bar after 15 mins and ask if I could order food and drinks but was told it’s table service only and someone would come to take our order.
Staff were darting all over and I had to stop someone walking past us and asked if I could place an order - he replied “yeah I’ll be back in 1 minute” - he did come back to service another party next to us but darted off never to be seen again! 35 mins we were sat and after 2 prompts to the staff we left without even having a drink. Such a shame as I’ve been during August with my daughter and a similar thing happened but I thought I would give it another chance (I appreciate busy times/staffing levels/etc) and suggested it as the place to try that night with someone else I was out with but it was even worse service the 2nd time around. Such a shame as the place is lovely inside but....once bitten, twice shy!
Lovely visit to see the Illuminations. It was whilst the covid restrictions weren’t put in place and with heavy rain outside. They let us keep our booth for a few hours so we could have a leisurely meal drinks, cocktails for me. Kids loved it, hubby loved the match that was showing on the screens. By the time we left the rain eased off and we could walk off all the lovely food.
Service great, food excellent, staff friendly. My only small gripe here is that while the food portion sizes were nice (I ordered burger & chips), there wasn't much in the way of "free" sides, like a burger coming with chips, dip, salad etc. I had a burger on a plate and chips in a bowl, and I ordered both separately. Other restaurants would provide these side items on your plate - it just helps with presentation and value for money. Other than that, yeah fantastic atmosphere and music, loved it.
Very quiet, under the current situation. Staff very friendly, very nice cocktails, staff lovely with our son, very organised
Second visit here! One of our favs in Blackpool! Food is unreal!
Was kept waiting at the door for our table, however after that service was good and food was excellent.
Fab restaurant for family's
Been here afew times now when we visit Blackpool
Service very slow was at table for around 15 mins and we had to ask for our order to be taken. Guy behind bar was very rude to other staff members. Was shouting at one we were at large booth opposite and heard him clearly. He could have taken the poor guy aside if there was an issue. Food was okay not great. Cocktails were average.
Slow service, asked for sauces on side, couldn’t sort it on their iPad, tryed to show us why it wouldn’t let them order it???????. Toilets need a revamp, especially toilets seats yuck!. Wouldn’t go back or recommend to anyone.
Absolutely awful seating. There was less than a foot from the seat back to the table. We had checked the menu on their website before booking but on arrival were given a sheet of paper with about a quarter of the menu on it. If you didn't want a burger or a hot dog then you would need to do what we done and leave.
Booked the diner with my grandchildren. Restaurant fairly quiet, food not great, felt like a fast food restaurant rather than a sit in diner. Milkshakes were good but for sit in it was served in plastic take away containers.
Service and attention from staff was excellent. Terrific value for money
Service really quick. Food not really to our liking but that could just be personal taste. My 12 and 7 year olds wouldn’t even use the ladies toilets they were in such a mess
Starter - chicken wings with "spicy jalapeno sauce" (actually came with buffalo sauce which was fine as I like it) - starter was really nice!
Main - Mac and cheese, pasta was hard and when I told the first waiter about it he didnt even acknowledge what I had said. Second waiter asked about our food and again told him about my pasta to which he apologised for and said someone else had the same complaint! (So why not fix it) Also far too many spring onions.
We had 1 juice and 2 cocktails each. Waiting time wasnt the best for these and we also had to ask for cutlery for both starters and mains and also napkins.
The waiter that served us couldn’t muster a smile. We weren’t given any cutlery, and when we asked for some it was as if we’d asked for the world. I guess we were expected to eat all our food with our fingers. The food was ok though.
Service was good, food was ok but over priced for what we got.
Was my grandsons 3rd birthday and they sang to him and gave him a cake which was a lovely touch. The staff are all amazing, the place is immaculate and the food is outstanding.
Thank you so much
Food was tasty but not much variety on the menu! Staff Were lazy and wore their PPE improperly which was worrying. Hard to catch staff's attention and quiet noisy.
Ladies toilets were scruffy and dirty.
This branch has defiantly gone down hill since we last visited would not visit i again
Staff on arrival and throughout service very good.
Food was ok not the best or described as I expected it to look.
So that is the reason I don't think I was good value for money.
Premises looked good and clean
Good food for step daughters birthday, ice cream sundays like milk otherwise we had a fab time, great service.
Despite having booked a table we were seated in the bar area with the football on the large screen really loudly. We visited with our four year old son and the men seated in the bar next to us watching the football were using and language which was really uncomfortable hearing for us and our child. I appreciate it was busy however the 25 min wait before our order was taken followed by a further wait for our food of 40 minutes was completely unacceptable. Added to that no cutlery was brought with the meals so we had a further wait. We were really looking forward to the reservation after a recommendation and were most disappointed and will not return.
We came to Blackpool for 3 days and ate at Viva Diner on 2 of those days. We felt very safe and Covid secure. The staff were helpful and friendly, the service was excellent and the food was very good.
Great food, good portion sizes good atmosphere 👍.
and lovely staff
Definitely recommend the loaded fries
We were seated at a dirty table, but figured it would be cleaned when we were served. After 25 minutes we hadn’t had anyone come to the table, despite there being a lot of staff stood around talking to each other.
A mandatory mask rule was enforced when not at the table, due to Covid-19 regulations. This was sensible, but staff were not adhering to it, instead using their masks as chinstraps.
We decided to leave after watching a waiter but his hands down the front of his trousers to scratch, immediately before picking up receipts and drinks for other customers, in full view of both other staff and customers
I can’t fairly review the food as we left before ordering, but the hygiene issues were enough for us to not want to eat here.
Looked really forward to eating hear as my partner knows I love these kind off restaurants.
Turned up 5 minutes early and was quickly seated and told the rules to follow due to covid-19.
We was a party of 4 (me, my partner, our 4 year old daughter and one year old son who's birthday it was), the waiters are suppose to come over and serve you due to these rules but after multiple waiters ignore us for more then half an hour we finally get served (the table behind us just left as they lost patience)
Ordered two kids meals, one having tatta tots as a side but to be given chips on both meals so little lad couldn't eat them.
Me and my partner both ordered the "cock and bull" burger, the food arrived in less then 5 minutes and tasted very poor (our burgers from blackpool zoo tasted better!), my pulled pork was very chewy and burnt and the chicken tasted cold.
During the meal my daughter needed to use the loo so I took her and safe to say that for the amount off staff on not one off them had at any point been into them to clean or restock and ended up having to use the last piece off toilet roll from the second toilet!
Ended up just paying up so we could get out and just grab a portion off chips from a chippy.
Great restaurant, food was lovely, massive portions! Our server was so friendly, showed great patience with our daughter who was in the midst of a panic attack. Will definately book to come back
Great service from Stewart. Our only complaint was drinks took forever to come. Food delivered very quick after order but drinks came second. Further drinks took a while to arrive. Otherwise great place friendly staff. Highly recommended.
Food pricier than other establishments in the area, however portions and taste were worth the extra. Appeared to be short staffed and busy. One order was wrong (cheese added when we asked for no cheese), and no cutlery or napkins given automatically. On the grand scheme of things and in the current climate we didn't want to make a fuss when the staff were dealing with bigger issues i.e. social distancing. We did get napkins etc when we asked.
This is on the Blackpool promade . It can get busy so you are better to book
Like we did . We arrived a bit earlier than our reservation time but we got seated straight away . The food is good and there is a 2 for 1 cocktail promotion which we took advantage of . Overall we had a good dining experience there with no faults at all .
Burger was tasty
Fries did not live up to expectations and were not great value for money
Good choice for families
Food and staff were fantastic and the place looks so cool with good music.
Good food. Not very busy. Slow service. COVID restrictions in place
Outstanding food and felt very welcome. Staff very polite
Would recommend booking before you go. Staff were all great and explained everything relating to covid measures. Service was quick and professional. Food was lovely, cocktails really nice.
Came here with family as my son loves these American Diner type places. We were welcomed and seated quickly and chose to sit outside. Table was dirty but not a huge deal, just a few bread crumbs and easily rectified. Ordered moderately quickly. Our food came a while after the people who ordered afterwards and our drinks came even later after asking for them. Hot dogs were edible but no different to the ones I make from a jar and the burgers were utterly disgusting. As in uneatable. Chicken burger was good and wet chips okay. V expensive for what it was. Waiter was v nice and doing his best.
I emailed before I booked our table to ask if I could bring my small dog, to which they replied I could. Once I arrived at the restaurant however, I was told I couldn't bring him in to the restaurant, but we would need to sit in the bar; this distinction wasn't made clear before booking the table. The bar area was over crowded (more than the allowed 6 people at one of the tables) and very loud. We had to order our food and drinks at the bar, where social distancing was definitely not being adhered to, and more than one waiting staff were wearing their masks incorrectly. The food arrived incomplete and we had to ask for the rest of our order and cutlery. The food and cocktails were actually pretty good, it's just a shame everything else was bad.
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OpenTable ダイナー259名によるViva Vegas Diner, Bar & Grillの評価は3.1☆です。