Wellington Lounge at InterContinental London Park Lane

並べ替え

絞込み

1. PJ

   PatrickJ

   ニューヨーク・トライステートエリア

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2022年12月29日にご来店

   overall5food5service5ambience5

   Our server, Catia (sp?), was fantastic and enhanced our entire experience!!

   Report
2. g

   georgetown

   ワシントン DC エリア

   評価・口コミ (29)

   VIP
   2.0

   評価・口コミ (29)

   2022年12月25日にご来店

   overall2food2service2ambience2

   We were disappointed with the Wellington Lounge. Our seats were not at a standard table but instead at coffee tables. The service was incredibly slow. One of our dishes was not fully cooked and was cooler than room temperature. The meal was sent back but a new meal did not come out of the kitchen until everyone else was finished eating..... Unsure if they were having an off night, but would not return.

   Report
3. OT

   OpenTable Diner

   評価・口コミ (1)

   4.0

   評価・口コミ (1)

   2022年12月25日にご来店

   overall4food4service4ambience4

   Good place, good afternoon tea, good time

   Report
4. NZ

   NeringaZ

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2022年12月25日にご来店

   overall5food5service5ambience5

   Everything was perfect! Nice place service and afternoontea was great!

   Report
5. A

   Andy

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   2022年12月10日にご来店

   overall1food1service1ambience1

   Dreadful. Avoid like the plague. A promising menu, but after 1 hour we left without as much as seeing a teapot - and we were chased by someone for a service charge for service we hadn't received - and this was for a pre-booked afternoon tea time slot. From a fixed menu. Inept and so frustrating.

   Report
6. CB

   CatB

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   2022年12月10日にご来店

   overall1food3service1ambience1

   Terrible service, meat served to a vegetarian, 45 min wait for a table and no apology despite booking, 4 attempts to get the correct bill which honestly felt like a blatant attempt to take advantage. We saw multiple groups leave after waiting 90 minutes without even recieving a drink. Our food arrived 10 minutes before any tea, tea was undrinkably strong when it did appear. We asked for milk, hot water etc multiple times - some of which never arrived. We ordered a bottle of prosecco and were brought one twice the price with no mention of the difference. When I asked for a bottle in a price range similar to what was originally requested the head waiter audibly mocked me to a passing waitress. They were out of all white sparkling wine under £120 a bottle, which we were not prepared to pay given the disappointment we had experienced already. My friend who is a lifelong vegetarian was served rabbit in a croquette, so I would absolutely not visit this hotel with anyone who has allergies or religious dietary requirements. Clearly no communication between wait staff, as when our bill arrived there was 12.5% service charge added despite the awful service we had received. To add insult to injury, when the bill was brought back, a glass of £19 champagne had been surreptitiously added to it. I complained yet again and the head waiter appeared to offer an insincere apology entirely blaming the busy Christmas period, which obviously could not have been predicted. Eventually we were offered 25% off the food, which I think should have been offered outright and realistically I would have expected my friend's entire meal to be excluded from the bill given she was forced to ingest meat. Really the worst meal out I have ever had, and a sad way to celebrate a birthday.

   Report
7. T

   Therese

   ロンドン

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   2022年12月4日にご来店

   overall1food1service1ambience1

   Extremely pleased to find a gluten-free afternoon tea, price includes free amount of tea tasting and refill of sandwiches

   Report
8. C

   Chidders55

   ロンドン

   評価・口コミ (5)

   5.0

   評価・口コミ (5)

   2022年12月4日にご来店

   overall5food5service5ambience5

   Christmas Treat! We were made to feel welcome from the moment we walked in. The staff were amazing & the food was spectacular. It was the best ‘Festive Afternoon Tea’ I have had & will recommend to others ❤️

   Report
9. EC

   EmmaC

   ワシントン DC エリア

   評価・口コミ (67)

   VIP
   1.0

   評価・口コミ (67)

   2022年12月3日にご来店

   overall1food2service1ambience2

   The food was ok but nothing special. The service was very poor. I booked this for a birthday and was asked when I booked if it was for an occasion. I said yes and was asked the name of my friend which I spelt out. Nothing was done to indicate we were there for a birthday, not only that, we had to ask three times for milk for the tea! The Christmas teas tasted nice on the first sip but soon tasted of tannin when they had stewed for a while. This is definitely not an afternoon tea I would recommend. When there are so many brilliant ones in London this is one to be avoided.

   Report
10. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年11月19日にご来店

    overall4food5service3ambience5

    Food pretty good but service slow & haphazard. One starter came but then we had to wait an age for the other starter. Drinks took a long time to come as did the dessert menu, the bill & then our change & receipt.

    Report
11. OT

    OpenTable Diner

    ボストン・ニューイングランド

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年11月19日にご来店

    overall5food5service5ambience5

    Afternoon Tea

    Report
12. F

    Folake

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年10月8日にご来店

    overall4food4service5ambience5

    Service was outstanding and food was really good. Wonderful day out

    Report
13. F

    Faye

    バンクーバー、ブリティッシュ・コロンビア州

    評価・口コミ (11)

    VIP
    5.0

    評価・口コミ (11)

    2022年9月19日にご来店

    overall5food5service5ambience5

    This lounge is a lovely place to relax and have a hot/cold drink, a snack or even a meal. The service is great and the ambiance is welcoming.

    Report
14. AA

    AdrianoAlbano

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年8月18日にご来店

    overall5food5service5ambience4

    Very kind waitresses, perfect food with interesting chef choices.

    Report
15. KP

    KyleP

    グランドラピッズ、ミシガン西部

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年8月12日にご来店

    overall5food5service5ambience5

    Afternoon tea at the Wellington was a delightful experience.

    Report
16. GF

    GalF

    ロンドン

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年7月29日にご来店

    overall5food5service5ambience5

    It was amazing! The plates seem small but we got so full! The free tea and sandwiches refill was a great addition and the staff were very kind! Would definitely recommend

    Report
17. c

    cbird

    タンパ・ウエストセントラルフロリダ

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年7月25日にご来店

    overall1food1service1ambience2

    This reservation never should have been available- they do not serve afternoon tea on weekdays! When we arrived for the reservation, they said oh we tried to call you. They called two hours before the reservation time, even though I made the reservations weeks before. I obviously didn’t get the message. Waste of time and a huge disappointment.

    Report
18. B

    Brankovic

    ロンドン

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年7月24日にご来店

    overall5food5service5ambience5

    Great place to relax and enjoy.

    Report
19. CS

    ConcettaS

    ロンドン

    評価・口コミ (3)

    4.0

    評価・口コミ (3)

    2022年7月23日にご来店

    overall4food5service5ambience2

    The food is of very good quality and the service is excellent. My only note for improvement is that we were provided with 2 menus to choose from, one with meat and a vegetarian. We were a party of 3 people and 2 of us chose the vegetarian option as we found it more appealing but we were told that we would have to wait for about 15/20 minutes longer as if we wanted the vegetarian, we should have mentioned it on the booking. This quite confusing given the fact that not only it was not anywhere mentioned but that if the 2 menus are provided at the table, surely they're both available? The issue was sorted promptly by the kitchen staff and we didn't mind to wait, but this point could be improved (in my opinion, the food required for 2 vegetarian afternoon teas on a Saturday should be the minimum to have ready for any request). Apart from that, nothing to complain, it was a sumptuous afternoon tea experience and we all enjoyed it very much!

    Report
20. OT

    OpenTable Diner

    ドーセット

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年7月19日にご来店

    overall4food5service4ambience5

    Everything is good except the AC

    Report
21. HW

    HelenW

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年7月16日にご来店

    overall5food5service5ambience5

    Excellent variety and quality of the food and beverages lifted this above the usual afternoon tea experience. The staff looked after us very well and we had a great time.

    Report
22. MA

    MargaretA

    アバディーン、アバディーンシャー

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年6月26日にご来店

    overall5food5service5ambience4

    Lovely afternoon tea with impeccable service and beautiful food.

    Report
23. j

    jamesgrrr

    ロンドン

    評価・口コミ (1)

    VIP
    5.0

    評価・口コミ (1)

    2022年6月19日にご来店

    overall5food5service5ambience5

    Happy to make adaptations to the menu for our 6yo daughter. Made a real effort to make it a special experience for us. Would recommend for a special treat.

    Report
24. CF

    CasualFoodie

    フェニックス・アリゾナ州

    評価・口コミ (6)

    5.0

    評価・口コミ (6)

    2022年6月18日にご来店

    overall5food5service5ambience5

    The vegetarian tea option was definitely worth trying and did not disappoint.

    Report
25. VK

    VivienK

    ロンドン

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年6月15日にご来店

    overall2food3service1ambience3

    we tried ordering the Jubilee themed afternoon tea but only managed to order after speaking to a handful of people as most didn't seem to know what we want to order and was not helpful in getting others who can attend to our order

    Report
26. F

    Flaherty

    ロンドン

    評価・口コミ (10)

    5.0

    評価・口コミ (10)

    2022年6月9日にご来店

    overall5food5service5ambience4

    One of the best afternoon teas I have had in London and I have been to most of them .

    Report
27. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (3)

    3.0

    評価・口コミ (3)

    2022年6月9日にご来店

    overall3food5service3ambience4

    We were phoned the previous day and asked about our food requirements and special occasion. When we arrived we were asked about our food requirements. No mention was made of our special occasion throughout our visit. The afternoon tea team went off duty before we had finished. They had been lovely and attentive. The new team ignored us, and we had to request our cakes after sitting for 20 minutes waiting for them to offer. We then had to ask for the cakes to be boxed S the parking meter was about to run out. The team manager and waiting staff had been delightful. We were given a second set of the sandwiches. Although they were delicious, they were a little dry and felt like they had been waiting in a fridge for sometime. The scones were the best I have had, with jam and lemon curd. The cakes were heavenly. The only accessible toilet required a radar key, it was two flights of stairs down to the ordinary toilets, this could do with a rethink. This afternoon tea was very expensive compared with some others that we have enjoyed previously.

    Report
28. RH

    RuthH

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年6月9日にご来店

    overall5food5service5ambience5

    An enjoyable afternoon, All staff were professional & executed their duties giving a first class service. The food was delicious and presented with flair within a bright relaxing area.

    Report
29. D

    Daisy

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年6月5日にご来店

    overall2food2service2ambience2

    Service was slow and somewhat cumbersome. Immediately upon arrival at table, noticed fly in champagne glass before even sitting down so we had to ask for it to be replaced. Vegetarian selection was not executed as requested. Egg sandwich was to be replaced by roasted vegetable sandwich. Instead a different sandwich was replaced and egg sandwich still served. Sparkling water requested - still water served. Waited some time to attract attention of waitress. Water eventually replaced but not the glasses containing still water. Had to wait again to attract waitress' attention to arrange for fresh glasses. We were told that we could have a different tea served with scones and cakes from that served with sandwiches. Having finished sandwiches and tea - waitress did not check if we had finished tea nor were we asked if we required further or different tea. We had to request the tea - again when we managed to get serving staff's attention. Waitress arrived with fresh pots and cups but had not yet cleared those on table so it took a good 5 minutes to juggle placing pot on table (which already had limited space available) and then removing empty pot to put in space on tray and the same with cups etc. Rather cumbersome, unprofessional and uncomfortable to watch. Perhaps a larger tray could help... To be honest I have experienced better quality food and service on many occasions elsewhere hence why this review may seem harsh.

    Report
30. TH

    TriciaH

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年6月4日にご来店

    overall5food5service5ambience5

    Stunningly presented celebration afternoon tea, part of the Jubilee weekend. Staff were attentive and friendly and made us very welcome without being overly intrusive. The food was delicious and plentiful. Unexpectedly a ‘top up’ of sandwiches was offered, this and unending replenishment of tea was delightful. The latter enabled us to try different types of tea from the lengthy tea menu. Only suggestion was that when we were rung to confirm our booking the staff member doing so came across as just a little brusque in telling us to be on time and that if we were late this would be deducted from our allotted 90 minutes. I am sure that this arises out of negative past experience but it meant we arrived feeling that this would not be the pleasant and leisurely treat we were hoping for. Of course we were be adult enough to get to the restaurant early given the Jubilee celebrations all around. In fact the atmosphere amongst the staff in the restaurant on the day was very different.

    Report
31. E

    Elle

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年6月3日にご来店

    overall5food5service5ambience5

    We enjoyed our afternoon tea experience, felt looked after and there was plenty of time between the courses so we didn’t feel rushed. Lots of types of tea to choose from, and following the savouries we were asked if we would like another round of it. We chose to share a second round for 1 between us and weren’t charged anything extra for it. The savouries were imaginative, scones hot out of the oven with homemade strawberry jam & lemon curd, the last round of cakes was wonderful and varied too.

    Report
32. EA

    EmilyA

    ロンドン

    評価・口コミ (2)

    5.0

    評価・口コミ (2)

    2022年5月28日にご来店

    overall5food5service5ambience5

    Beautiful afternoon tea. Generous portions. Calming and relaxing atmosphere. Brilliant service.

    Report
33. LW

    LizW

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年5月11日にご来店

    overall4food4service4ambience4

    Good understated friendly service enabled us to relax after a slightly fraught journey. Comfortable seating and good plentiful food

    Report
34. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年4月13日にご来店

    overall5food5service5ambience5

    I went for dessert, it was a Great place , cosy, and had good service. I highly recommend the place.

    Report
35. IT

    IndiraT

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年3月27日にご来店

    overall5food5service5ambience5

    Very good food. We enjoyed it. Staff were very accommodating and polite. Al in all it was a good experience.

    Report
36. P

    Peaches

    ロンドン

    評価・口コミ (202)

    VIP
    3.0

    評価・口コミ (202)

    2022年3月18日にご来店

    overall3food3service4ambience3

    Just average.

    Report
37. SB

    SavB

    グロスターシャー、ウィルトシャー

    評価・口コミ (4)

    5.0

    評価・口コミ (4)

    2022年3月12日にご来店

    overall5food5service5ambience5

    Great service, afternoon tea was amazing, , great location. Had a wonderful afternoon

    Report
38. OT

    OpenTable Diner

    ロサンゼルス

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2021年12月18日にご来店

    overall5food5service5ambience5

    We had the absolute best service - Serena was thoughtful, helpful, and just overall wonderful. Went for my mom’s first London visit and the memories made during our afternoon tea will last a lifetime. Very grateful for the team’s hospitality and for a lovely afternoon!

    Report
39. SC

    SteveC

    ロンドン

    評価・口コミ (3)

    3.0

    評価・口コミ (3)

    2021年12月4日にご来店

    overall3food4service3ambience3

    There was some confusion with the food order, however this was ok sorted by the head Italian waiter and provided complementary drinks. The food was very good ambience was nice and would recommend. We were celebrating my daughters 19 birthday and was a good way to end the day. Thanks

    Report
40. OS

    OwenS

    ドーセット

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2021年12月2日にご来店

    overall3food4service2ambience4

    Service was so slooooow! Constantly forgotten. Very polite etc but very slow.

    Report