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Willard Hicks - Morgan Hill
Anniversary meal. Minimal staff. Trying their best though. We made the most of it.
Food was alright. I asked for my steak Medium and it came Medium well. When making our reservation I made it known that it was our anniversary and the hostess and the waiter never even mentioned it. No acknowledgement whatsoever. I’m sure they simply forgot, but either way, a little disappointing.
Very good quality steaks - really, above average. Nice selection of sides that were better than average. Presentation of food top notch- frys arranged in a Lincoln log fort display. Very good add ons for the steak.
Drinks artful, you can actually taste the alcohol.
Started off horribly - eventually had to speak with the manager and she assigned another waiter to our table (Isaac) and from there on out, it was wonderful. He attended to us, apologized and ensured we were satisfied.
Did not appreciate the live dj and they gave us a bad table
Outstanding. Highly recommend. Service was impeccable
They seated us at a table outside that had a concrete slab. I would like to know who’s dumb idea it was to put a table top like this outside? It was so hot that we all burnt our hands on this table. In addition, the hostess was rude as hell. Been there once before and had a bad experience. Thought we would give it a second chance....this time was even worse. Food was mediocre. Waitress was nice and did a decent job but the rest of the staff was unpleasant.
The poke is a must try. The cocktails are amazing. I had the pork chops - it was very juicy and tender, he had the burger! It was huge & very flavorful. We ordered a side of green beans that were also amazing. Would recommend this place to friends and family.
Great trip to WH. The food was excellent. The service was very good. Will return!
Sat for 25 minutes, had to flag someone down for drinks, finally just left. Made other reservations while sitting there at another steak place.
great service and we enjoyed beef rib entree..........
Went for a birthday. Very laid back surroundings, great cocktails and steak!
WH was a fun place to try- the service we received from the bartender prior to being seated was kind and apologetic for the delay in drinks as he was new to the restaurant, but not the bartending industry, which we didn’t mind the wait whatsoever, it was maybe a 5-8 min wait? We also ordered mojitos, which I know is time consuming to make. Once our whole party arrived we were greeted by our server who was bubbly & had a great sense of humor, which we loved. We ordered appetizers, which were delicious. We ordered pork skin bites, which were so tender & crispy, the cornbread, which was sweet & melt in your mouth & lastly, the calamari which was good. For our entree I shared a bone in ribeye which was mediocre. Lack of flavor. And the potatoes could have been salted more along with added more cream for that creamy texture I was missing. Overall, our first experience was good. Our friends did order the risotto and scallops which we tried the risotto and it was divine! If we come back, I’d order the risotto for sure!
Absolutely incredible. Better than Ruth chris
We had a big party of 7 and the server was excellent with all of us .. we brought our own wine and birthday cake and we weren’t felt at all uncomfortable about doing that. We tipped well because of that. The only complaint I have is about the food .. my ribs were good flavor but dry.. my brother’s chicken was way too sweet, the fillet mignons were way too sweet, the cornbread was super sweet... almost sickening sweet.. I know people like sweet but wow that’s what I came away with.
Willard Hicks in Morgan Hill was a really nice dining experience. The DJ put on great 80s music and the server (Mason) went above and beyond and made our dining experience very special. We will definitely be back soon.
It took forever to be seated properly. Service was spotty. Had to get up and ask for menus. Then had to ask three times to get place settings! Music was so loud we had to yell across the table. Near impossible to hold a conversation.
We love this place!
Great food and evening!
Our dinner was delicious and the wine as well. The server, while new, did a great job.
Loved it. I loved the music. The whole environment was amazing. We will definitely come back.
We went to Willard Hicks on Saturday evening for our anniversary. We will most likely not be returning.
Once seated, we were shown a plastic card with the QR code to scan. Then the card was taped to the center of the table. I asked for a paper menus. I explained the QR code will not work for our phones. Been there, tried that several times. I did not want to use our anniversary dinner to solve that technology issue. No paper menus available. We were left to solve that on our own.
Waiter returned and we asked if we could borrow someone else's device. He returned with a badly cracked Iphone. We made our selections. We were left enough time that we came up with the alternate solution...the waiter could have offered an app or two to download and try out.
Specialty drinks were just ok. Salad was good; however, our entrees arrived right after we started salad. That is a rude way of saying we are being rushed out.
The Sticky Chicken entree included a very large chicken breast heavily coated with bread crumb crust. The crust was not cooked all the way through, resulting in a thick piece of chicken that was very dry. The rice was the best part of the dish.
The Pappadelli Pasta entree was a mess and needs to go back to the drawing board. The white wine cream sauce was like water. Stroganoff style indicates a gravy or slightly thicker sauce. The balsamic glaze, added from a squeeze bottle around the outer edge of the plate, clearly does not go with the dish at all. It makes the dish plate look dirty and does not add the right flavor. If necessary, it should be a beef flavor to add to the dish instead. The noodles were sticky and in large clumps as though not close to freshly made.
We ordered dessert. We indicated we wanted to try the carrot cake. It was actually spice cake and would easily serve five. Decorations clearly did not work.
By the way, there was absolutely no mention of our anniversary. Bummer.
Nice staff and good food. The drinks were delicious. Love the ambiance. My kind of place.
Poor food quality, took a while for the food and the filet mignon was nothing close to a filet. It was warm inside, but waiter was great & kept checking on us.
Food was mediocre as was the service. Our waiter was apparently also doubling as the bartender, so was not attentive at all. He forgot to bring some of the food items totally, the ones that were brought out were done at different times (half the table got their entrees several minutes before the other half), side dishes showed up 10 mins later, spoons to serve the side dishes 10 mins after that, and only when we asked, water was never refilled, getting salt took forever, soup was cold, etc., etc. Prices are pretty high for the quality of food. Table was dirty. The place was dead, and I see why.
I expected great things from this place. Unfortunately I was very disappointed. My ribeye was not hot. It was barely warm. My wife scallops risotto had no flavor. I would not recommend this place. To begin, Requesting a seat inside was difficult even though it was 2pm and they had several tables inside. In addition, I requested for my kids plate ASAP and I ordered it as soon as I sat down. It came after my food came. My 5 year old was starving.
We were so excited to celebrate mother's day here, but disappointed in the service. We had a 11:45 reservation, place was empty and we asked a few times if we could be seated outside. There were SEVERAL empty tables outside in the sun, and we were told that those tables were already "reserved". Instead, we got sat in a back, shaded, cold corner, dirty, uneven tables. After our meal, the tables in the sun were STILL open and were never used. Super disappointed in management who couldn't accommodate a simple request. If it was busy, I would understand, but it was EMPTY. No wonder why it was the only restaurant with open reservations on mother's day. Will not be returning
I've been a few times and the service is absolutely horrible - especially at this price point.
Loved the service, waiter and food. Ambience was nice, a bit noisy.
The staff was rude. We were seated and no one gave us water or asked us what we wanted to drink. The staff kept looking at us, but never came over. After 25 minutes of waiting we decided to leave because we felt uncomfortable given that we hadn’t even met our waiter and the staff kept staring at us. Mind you this was the day before Mother’s Day and I was taking my mom and sister out. They weren’t terribly busy either so it was a bit confusing as to why not one single person had helped us. This was an awful experience. I’d recommend going literally anywhere else. We ended up at a restaurant right next door and had a much much much better experience.
The food was amazing the drinks were so yummy and Cameron our server was awesome ..... definitely going back
First the bartender grabbed the ice with his bare hands!! Only ones at the bar and took over 10 minutes to get served! Had to send my steak back. Second one not cooked any better. Sprouts were tough. Very disappointed!! It was a birthday dinner. Sad at those prices!! Will not be returning!
Food was great but service was lacking.
Poor service. Waitress seemed really unpleasant. I ordered my food to be prepared without sesame seeds and it still came with sesame seeds. I sent my order back asking for it to not have sesame seeds, 30 minutes later it came back to me with charred sesame seeds all over it. I will not go back.
We have eaten here several times over the years. Great food as always. Staff was fantastic and quick. Much appreciated..
The dinner was very pricey. The service was mediocre, we had to ask for our drinks a few times. We ordered dessert which never came. Instead, the bill was presented. Wait staff was spread to thin. Appetizers were served after salad.
Once of out go to for date night! Good food and drinks!
Food was great!
First, food was very good. Service? Was seated at appropriate time, and then we ordered appetizers and meal to share.
Didn't know I had to use the same plate from appetizer for main dinner. No new plates? Then we ordered the most excellent Ribeye, but had to ask for steak knives, and with the two sides, (Green Beans and Sautéed Mushrooms) they came out in their own little skillet bowls, but no separate spoon to dish them out with. Place was not that busy, and the senior server was training a new server. Speed of delivery to table was 'ok' but the quality of the service to be honest was much less than what I had expected having been there a couple times before. Hopefully next time will be better.
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OpenTable ダイナー780名によるWillard Hicks - Morgan Hillの評価は4.1☆です。