The Melting Pot - Reston

4.6
評価・口コミ(3085
icon/ic_price_rangeCreated with Sketch.
31~50 USドル
icon/ic_cuisineCreated with Sketch.
フォンデュ

人気のタグ:

デートにピッタリ
特別なお食事に向いている
誕生日のお祝いにピッタリ
フォンデュは楽しくてインタラクティブなダイニング体験です。The Melting Potは30年以上前から、アメリカのダイニングシーンにおいてフォンデュを得意分野にしてきました。洗練されたThe Melting Potでは、伝統的で楽しいスイスのクッキングスタイルを体験できます。
ダイナー3085人による総合評価
総合評価
評価・口コミを投稿できるのは、このレストランでお食事をされたダイナーのみです。
4.6最近の評価をもとに集計
4.7
お料理
4.5
サービス
4.5
雰囲気
4.2
コストパフォーマンス
騒音レベル · 普通
92%の人 がオススメすると言っています
5
4
3
2
1
並べ替え
絞込み
OT
ワシントン DC エリア
評価・口コミ(1)
1日前にご来店
総合 2お料理 4サービス 1雰囲気 3

Just really poor service.

To start out my girlfriend asked for a Rose at which point the waiter made a suggestion and she decided to follow his recommendation. But what he brought out was a white wine (Pinot Grigio) which is not what she wanted. She did not want to make a big deal of this and so decided to drink what was brought. The night just went downhill from there. When they brought out the cheese fondue we asked the server to bring more of the pretzel bites which are our favorites which he never came back with. When he came out to pick up the fondue he noticed that we had not finished it and so I reminded him again that we were waiting for more pretzel pieces which he then went and got. At this point though the cheese fondue had sat a while and was not as good nor were we in a mood for it since it had taken so long. This happened again with our next course as when they brought out the meats and sauces I asked for more green goddess since that was my favorite. Again it did not come out and we had to pause our cooking since we were out of the sauce. Finally one of the hostesses walked by our table and I asked again at which point the waiter finally brought out the sauce. The waiter also hardly came by and so my ice tea that was done quite early in the meal did not get refilled. When the waiter came to clear our dinner plates is when he finally asked if I wanted a refill which of course i did not since we were done eating.

Everytime I have eaten there a manager came by to ask how the meal went but this time they did not and so did not have the ability to provide feed back on the poor service

通報する
EB
ボストン・ニューイングランド
評価・口コミ(1)
2日前にご来店
総合 4お料理 5サービス 4雰囲気 5

Great time and well worth the discount restaurant week price.

通報する
OT
ワシントン DC エリア
評価・口コミ(1)
2日前にご来店
総合 5お料理 5サービス 5雰囲気 5

The meal was wonderful! Leah was our waitress and she was AMAZING!! Best experience and meal we have had in a long time!

通報する
DS
評価・口コミ(1)
2日前にご来店
総合 5お料理 5サービス 4雰囲気 4

They only problem was there wasn’t enough cheese to finish our bread/fruit. 3 people eating out of 1 bowl was not enough.

通報する
OT
ワシントン DC エリア
評価・口コミ(6)
3日前にご来店
総合 5お料理 5サービス 5雰囲気 5

Great dinner. Restaurant week made it a great value.

通報する
OT
ワシントン DC エリア
評価・口コミ(2)
3日前にご来店
総合 1お料理 1サービス 1雰囲気 2

Use to be a great family date every couple months. Server was absolutely clueless working this type of restaurant. Multiple serving issues but “the straw that broke the camels back?” - blowing out the flambeau chocolate with his mouth. Appalling.

通報する
OT
ワシントン DC エリア
評価・口コミ(1)
4日前にご来店
総合 3お料理 4サービス 2雰囲気 5

We had a reservation for 7:30 but didn’t get seated until almost 8:00. Then service was very slow, even though the restaurant did not seem overly crowded. Waiter did a nice job of checking items for eggs to accommodate food allergy.

通報する
C
評価・口コミ(1)
4日前にご来店
総合 5お料理 5サービス 5雰囲気 5

Amazing service with just as great food! An overall excellent time

通報する
JO
ワシントン DC エリア
評価・口コミ(1)
4日前にご来店
総合 5お料理 5サービス 5雰囲気 4

Great date night spot! We went for their restaurant week special ($35 4 course meal) and enjoyed every minute of it!

通報する
MG
評価・口コミ(1)
5日前にご来店
総合 3お料理 5サービス 2雰囲気 4

Food was great. Service was extremely slow. We sat with empty dinner plates for 15 before someone took them. Then we sat another 5 minutes before our server came by and we ordered dessert and drinks. Then we waited another 20 minutes for him to bring dessert and 5 minutes after that our drinks. We asked for water 3 times before we got refills. Two of us and our meal took 3 hours. We expect a long time at melting pot but it was beyond normal time.

通報する
a
ワシントン DC エリア
評価・口コミ(16)
5日前にご来店
総合 5お料理 5サービス 4雰囲気 5

We were there for a birthday celebration. It was more crowded than usual so the service was a little slow but thankfully we weren’t in a rush. There were several new menu items which we all enjoyed.

通報する
OT
評価・口コミ(1)
2019年8月12日にご来店
総合 5お料理 5サービス 5雰囲気 5

Jose was a great server! Food was way better than we expected! All around awesome experience.

通報する
k
ワシントン DC エリア
評価・口コミ(6)
2019年8月12日にご来店
総合 3お料理 4サービス 3雰囲気 4

There should be a server and a server's assistant for each table. Our server was so busy that it took a long time to get drinks refilled, to get food delivered and any extra items that we needed.

通報する
OT
評価・口コミ(1)
2019年8月11日にご来店
総合 5お料理 5サービス 5雰囲気 5

Great food. Great service!

通報する
D
評価・口コミ(1)
2019年8月11日にご来店
総合 5お料理 5サービス 5雰囲気 5

Outstanding service beginning at the front door throughout our entire dining experience including high quality food, courteous and timely table service. Thank you for the wonderful evening.

通報する
AG
評価・口コミ(1)
2019年8月10日にご来店
総合 4お料理 5サービス 4雰囲気 4

Service was a little slow. It was okay until dessert. It took awhile for him to return to the table. The chocolate fondue was cold but we ate it anyways because we needed to leave to pick up our youngest at the sitter’s. I also ordered the Reston wine flight, which is suppose to be 4 wines, but I only received 3.

通報する
J
評価・口コミ(1)
2019年8月7日にご来店
総合 5お料理 5サービス 5雰囲気 5

Great food and service... will definitely be back and highly recommend.

通報する
s
ワシントン DC エリア
評価・口コミ(2)
2019年8月6日にご来店
総合 5お料理 5サービス 5雰囲気 5

Great place to celebrate!! Wonderful atmosphere and wonderful people.

通報する
OT
ワシントン DC エリア
評価・口コミ(1)
2019年8月6日にご来店
総合 4お料理 4サービス 4雰囲気 5

this was our 1st time here and really had no idea what to expect. We had s very good time. My only pet leave was that no one cane around very often to see if we needed something to drink. It wasn’t bad, just could have been a bit better. I do think the pricing is a little high, but we had a Groupon and that helped. They want you to tip off the inflated price and that i have an issue with. i don’t think the service is worth that, but it is what it is (i do tend to be a very good topper, but i do like excellent service).

通報する
JF
評価・口コミ(13)
2019年8月5日にご来店
総合 5お料理 5サービス 5雰囲気 5

Tonight was exceptional!! We always love coming here but tonight was extra. All in due part to the service by Iman. We were there "just because" but we're treated with such amazing service. Probably the best we have had in a while. Didn't feel rushed or hurried. He was efficient and just wonderful. We have been there many times and he made us feel welcomed back and important. I was also really impressed with the way he treated a table next to us who was new to melting Pot. The way he changed his demeanor but not loose his personality and helped them know and order the best for them. Bravo!! We hope to come back soon and sit at Imans table.

通報する
KM
評価・口コミ(1)
2019年8月3日にご来店
総合 5お料理 5サービス 5雰囲気 5

We have been to MANY melting pots but this was our first time at the one in Reston. Our visit was fantastic and I credit most of it to our server, April. She was so personable and it was such a great experience. Thank you April for being such a great server! We will be back (and will request April next time as well)

通報する
JT
ワシントン DC エリア
評価・口コミ(1)
2019年8月2日にご来店
総合 5お料理 5サービス 5雰囲気 5

Always a great experience. The server was awesome and the food was amazing.

通報する
M
ワシントン DC エリア
評価・口コミ(1)
2019年8月1日にご来店
総合 2お料理 3サービス 2雰囲気 3

For the price, felt the service was not up to par. Was there for thee hours and my daughters drink was never brought out. Our water was refreshed only once with no ice. Food was good, but not for the price.

通報する
D
ワシントン DC エリア
評価・口コミ(1)
2019年7月31日にご来店
総合 5お料理 5サービス 5雰囲気 5

Loved it!! Our waitress knocked it out of the park by being very attentive and friendly. We were celebrating our 20th anniversary, so she gave us top-shelf treatment in the form of champagne and a delicious slice of cheesecake--free of charge! We had the bacon & brie with a charcuterie board, followed by the caprese salad. We finished up with the flaming turtle. Everything was amazing.

通報する
LD
評価・口コミ(1)
2019年7月31日にご来店
総合 5お料理 5サービス 5雰囲気 4

Good food, enjoyable meal. Will go again. Staff very good.

通報する
OT
ワシントン DC エリア
評価・口コミ(1)
2019年7月31日にご来店
総合 5お料理 5サービス 5雰囲気 5

Sarah was awesome!

通報する
OT
評価・口コミ(1)
2019年7月29日にご来店
総合 5お料理 5サービス 5雰囲気 5

I've never had a bad experience here.

通報する
KM
ワシントン DC エリア
評価・口コミ(3)
2019年7月27日にご来店
総合 5お料理 5サービス 5雰囲気 5

Birthday dinner w the family.

通報する
KT
評価・口コミ(1)
2019年7月24日にご来店
総合 4お料理 5サービス 4雰囲気 4

Server added extra chocolate fondue at $22 extra when we ordered only 1 certain deals does not come with chocolate so be careful and ask price y

通報する
E
評価・口コミ(5)
2019年7月24日にご来店
総合 5お料理 5サービス 5雰囲気 5

The Melting Pot continues to provide a great atmosphere for family get togethers and celebrations. The food is excellent, ample, and varied. We have learned to do the Create Your Own choices because we always eat way too much with the 4-course Classic. Sarah was our server and took our order promptly and brought us extra dippers and sauces when we asked. We highly recommend the pretzel bread for the cheese fondue, the green goddess dressing for the meat and vegetables, and waffles for the chocolate dessert fondue. We will definitely return for another happy celebration.

通報する
PJ
ワシントン DC エリア
評価・口コミ(5)
2019年7月21日にご来店
総合 3お料理 5サービス 2雰囲気 4

We come here for special occasions and we usually have a great experience. However, during this visit things went south. We arrived for a 7:45 reservation and were sat promptly. We waited over 15 minutes with no server. I finally got up and flagged someone down. He apologized and said he would rush things through the best he could. Fine. But what ended up happening is that we felt rushed. At the end of the meal, one would expect some acknowledgement of the delay in getting to us. I would also think there would be some adjustment to the bill. It was only after I pointed this out that our server apologized and comped our drinks.

通報する
LU
評価・口コミ(1)
2019年7月20日にご来店
総合 5お料理 5サービス 5雰囲気 5

The 4 course experience was awesome, and our waitress, Caitlyn, made it even better by being patient, kind and helpful.

通報する
OT
シアトル・イースタンワシントン
評価・口コミ(1)
2019年7月13日にご来店
総合 5お料理 5サービス 5雰囲気 5

Jose was an exceptional server. Great overall experience.

通報する
T
評価・口コミ(1)
2019年7月12日にご来店
総合 5お料理 5サービス 5雰囲気 5

Coupon convinced me to take my girlfriend on a date night. Food was good as always and service was great. Wine prices we average. If a similar coupon comes up I’d go again

通報する
D
評価・口コミ(1)
2019年7月12日にご来店
総合 5お料理 5サービス 5雰囲気 4

Caitlyn was a super awesome server. Will definitely be referring to her whenever my friends or associates ask about the Melting Pot.

通報する
OT
ワシントン DC エリア
評価・口コミ(3)
2019年7月6日にご来店
総合 4お料理 5サービス 4雰囲気 5

Food is good, service was Ok, a bit pricey though.

通報する
KM
ワシントン DC エリア
評価・口コミ(1)
2019年7月5日にご来店
総合 3お料理 4サービス 3雰囲気 2

Melting Pot always puts my daughter and I in this minuscule corner booth for two where one person has to scoot around the length of the booth. We are fairly regular patrons and it is getting old. I pay as much as the other customers. Also, service was unusually slow. On two occasions, I stopped other waiters to ask for our server to come to our table. The wrong food was delivered as well. Portion sizes are also diminishing. I had 4 small cubes of steak with my entree. The fondue pot never got warm to heat up our chocolate fondue so I just went under the table and turned up the pot myself. The booth really made me upset the most.

The Melting Pot - Reston
返信日 2019年7月8日

Hi Kathryn, Thank you so much for taking the time to share your feedback. Just wanted to let you know that management has been made aware of your concerns and has taken steps to ensure that your next night is a Perfect Night Out.

通報する
L
評価・口コミ(2)
2019年7月5日にご来店
総合 5お料理 5サービス 5雰囲気 5

Loved the food! Atmosphere was great! So fun!

通報する
KT
評価・口コミ(1)
2019年7月3日にご来店
総合 5お料理 5サービス 5雰囲気 5

Our server and his trainee gave us quality service, very friendly and considerate of our needs! I forgot their name cause my memory sucks but he had a Zelda heart container on his right forearm, but he had excellent customer service and appreciated making our anniversary a special one!

通報する
b
ワシントン DC エリア
評価・口コミ(7)
2019年6月30日にご来店
総合 1お料理 5サービス 1雰囲気 5

We go here often and always have great service. Tonight our server was wonderful... When she came around. It took 25 minutes for her to bring us our drink and about another 20 or so between ordering and receiving what we ordered. Not sure if she was busy with a lot of other tables but it took us over 2 and a half hours to eat. Which was mostly waiting for us to even see our server.

The Melting Pot - Reston
返信日 2019年7月1日

Hi there, Our management team would like to investigate the matter to ensure that each night is a perfect night out. Would you be willing to speak with us a little more in regards to your experience? Please provide your preferred contact method and someone will reach out to you as soon as possible. Thank you so much for your feedback and we hope to hear from you soon!

通報する
1
2
3
78