Albert’s is a slice of metropolitan dining in suburban Wigan that has a wonderful ambience and excellent service. The staff were very helpful and friendly, taking great care to attend to the needs of diners. The food was lovely, with a broad menu with an good range of meals available to suit most pallets. We will be returning soon and will be recommending Albert’s to friends.
The restaurant is still having teething problems, service is slow but staff very nice. Food a little cold on arrival but very good. I am sure everything will settle in. Beautiful place and will be visiting again. Had lunch and breakfast now, have booked for an evening meal as well
Fabulous evening had by all....the food was fantastic and Adam our waiter was brilliant all night....nothing was too much for him to accommodate xx thank you for helping me celebrate my birthday Alberts xxx
Had a great meal here on Friday night, great food, great service, great atmosphere - will definitely be coming back!!
We had the lunch two course menu for £12.50 which was good value for money.
The stilton and broccoli soup was delicious.
Some of the drinks are a tad expensive.
The staff were very pleasant but it was lacking someone experienced in charge overseeing everything which would make it seem more professional as some staff didn't seem to know what they should be doing - probably due to lack of training. A Maitre’D would provide a needed warm welcome.
First visit for us having been to other Albert restaurants in the past. It definitely had the “Wow” factor on arrival. They are fairly new to the area so we put the slight issues we had as teething problems. Three meals arrived and we waited for the 4th one which did not appear. When we asked and they looked into it they said they had missed one of the meals off the order blaming the girl who had just gone off shift !!
Finally my wife got her meal but unfortunately ended up eating alone as we had finished ours.
Also one steak which was specifically ordered well done came very pink and had to be exchanged. Another meal came without the veg but was soon put right.
To be fair we did not have to pay for the 4th meal and were offered free desserts.
The food was excellent and we would not let the experience put us off returning.
Went for my mums 60th on Thursday the 15th and couldn’t fault it! Food was amazing, the waitress was brilliant and nothing was to much to ask from her.
The only negative I have is about the cocktails, the glasses at times weren’t even half full and when we watched them being mixed, a lot of the measures were spilt on the way to the cocktail shaker.
I definitely will be returning!
Steak frites and chicken satay dishes were good but the chips were stone cold. The service was slow so did not complain as was not prepared to wait. Could be a nice restaurant but seems to be having teething problems. Feel sure it will improve.
Lovely evening .. food and staff were superb ..
unfortunately I left my name and number for someone to call me the next day I was told about a group booking .. as yet I’ve not had a call
Lovely meal. Very tasty. Lovely atmosphere. Excellent service
We had a table for two and were shown politely to our table but sadly went downhill from then.
Our waitress Jess was obviously not listening, as she got one starter wrong, which meant that my starter was finished before they brought the replacement. Another waitress brought the fresh starter and apologized and was sometime later that Jess begrudgingly apologized to us (very insincere). This waitress had a bad attitude and the atmosphere created spoiled our meal.
We had drinks in the bar area later and what a difference with the young girl serving us, she was delightful, which counterbalanced the bad dining experience.
Thank you for taking your time to review your experience here at Albert's and thank you for the feedback I will address your comments with the site manager so he can speak to the staff member. Karen
The food was very good, unfortunately the noise level was far to high to even converse with my wife at the same table, this spoilt our meal
Great food value and service , music a bit too load
This is our second visit and our first lunch visit, the food and service and the general atmosphere was good, the car park is a work in progress and really needs urgent attention there was lots of flooding and people were blocking entrances, we did mention the car blocking the entrance to front of house but it was still there when we left 90 minutes later. The service has improved from our last visit and all the staff were polite and friendly, it’s a very popular place and a great asset to Standish. We will be returning.
Beautiful surroundings. Food was excellent and waitress was friendly and attentive.
We visited at lunch time to celebrate a birthday. Staff were friendly and attentive and made the Birthday girl feel special.
We chose from both the set menu ( which is excellent value) and the standard menu.
All the food was tasty, hot and well presented.
The restaurant was bustling so quite noisy but this did not spoil the lunch.
We will definitely visit again soon.
Good food, very lively atmosphere. Would probably choose a later time next time as there were a lot of children. I think the restaurant is much better suited for groups rather than couples. The food was very good.
Excellent service and beautiful food. A lovely catch up with friends thanks to a lovely atmosphere!
Enjoyed our visit to Albert's. We had the Two Meal option. Our starters were very well presented and the sweet potato smacks and soup of the day were excellent. We both had the sea bass mains - but the rice was overcooked. Service and ambience very good.
We were. Really impressed with the restaurant it was lovely the service was great and food the outside was great to
No problems at all.
Considering recent reports regarding service we found the service was very good.
With a relative from London had fish a chips. Ceaser salad, lamb skewers with red peppers and haloumi. Everything fine except the lamb, which was undercooked, cold and fatty. Haloumi sticks were cold also. It had, I think was cold aubergine on it. Not appealing at all to eat or look T and one piece of red pepper. Other two dishes were good. Would have set it back if had not been for guests
Thanks for taking the time to share your feedback, I would like to look into what time you dined at Albert's on the 13th. If it is possible please could you mind sending me an email with the name which your booking was under Karen
Meat portions were very small on the lamb and chicken dishes
I have been to Alberts several times over the past two weeks. On my last visit, staff were excellent - even better than before.
Fantastic service great atmosphere 👌🏻🌟 would highly recommend people are giving this place bad reviews can honestly say the service was great and the staff were lovely friendly and polite obviously they are all new staff and are finding there feet they are young and fresh give them a break they were lovely 😊
Overall nice place, the only issues I would say are slow service & also value for money. Do not believe it is worth the price given that I had to send my steak back twice as I am pregnant & it had blood running through both times, even after making staff aware of this.
There were a couple of loud tables near us which couldn't be helped. The food was exquisite. Rebecca who was our waitress was so attentive, lovely and helpful.
We loved our welcome from Henry,we found the tables a little close together,we were on a corridor and people were going past constantly,we wouldn’t go for a romantic evening it’s not got that ambiance,we liked the buzz and would definitely go again with family.
My husband had no soup spoon and I wasn’t given a steak knife,‘‘tis is only a small thing and wouldn’t stop us revisiting,the car park at the rear is very messy it was raining and our feet got covered in whatever is on the surface and it made a mess inside of the car.
Food and service excellent, staff friendly and Efficient!
This was the first time my wife and I had visited Alberts and we were not disappointed. Service was very good by pleasant staff and only took 20 minutes from ordering. Great place for people watching and the open kitchen is intriguing. Allow plenty time when booking as it’s very popular at the moment. Will certainly be going again.
Love all the Alberts , took my mum for her birthday . Food was lovely all the staff were amazing . The only little thing I would say the roast beef was a little too rare and couldn’t be eaten but that is the only thing and it didn’t spoil anything.
Desert was awesome and I loved the menu selection.
Came to Alberts on Sunday for brunch. Had a fab time. The only little quibble I have is despite asking for a high chair when booking online and ringing to confirm this the day before the staff were unaware of this when we arrived on Sunday. Despite this everything else was great. Will definitely be back and will recommend.
First visit to Alberts. Impressed with the decor and ambiance. Nothing quite like it in the area. Our table of 8 enjoyed Sunday breakfast. We chose different selections from the menu. The food was excellent. The waiting staff were very welcoming and efficient. There was a slight delay with the fruit juices due to problems with the dispensers, however I’m sure most recently opened restaurants experience teething problems. We thought it was very good value and will definitely return.
Service was well-timed and friendly. Third time there now.
Fabulous venue and great food at a price you would expect from this type of restaurant.
The major issue is the service and the time taken to deliver food and drinks to the table. Hopefully, further training of staff will resolve these teething problems. They have a couple of months to resolve before they start losing repeat customers.
Great food slow service had to send pot of back twice as was not hot waited ages for coffee by the time that came food had been almost finished, toast did not come with food had to wait. Service slow took ages to get bill work to be done on service. Was a disappointing first breakfast experience I had high expectations no follow up to see if food is ok and if we need anything no customer copy for card transactions which is very odd.
Great environment and atmosphere. However, the main meal was not very hot which was disappointing. Also the staff would benefit from more training.
First of all i requested a nice quite table as i was out on a special date, to then be put in the middle of the restaurant which i have to say was very cold due to the air con, which also in turn made the food cold very quick, the noise level due to where we were sat was very hard to hold a conversation even the waitress had difficulty hearing us, the waitress also came to take our food order even before we'd had chance to order a drink so i felt things were a little rushed, so for our first time eating at Alberts wasn't really upto what i had expected which is a real shame
Super evening at Alberts. Great food and atmosphere. Our server was Katie who showed the right balance of humour and professionalism and definitely added to the experience of the evening. We will be returning and would recommend to friends and family.