Ruth's Chris Steak House - Harrah's Cherokee Casino & Hotel
best server ever. great food as always.
Unhappy with steaks. Ordered medium well but they were well done. Server never asked if they were okay until 10 minutes after they were at our table. Didn’t say anything at that point since we were already eating them. We used our $100 celebration dinner through the casino and felt like we wasted it. We also had a gift card and the server tried to keep the card even though it still had $10.41 left on it. If we hadn’t paid attention she would’ve kept it. Not cool. Felt like she was being dishonest. Never saw a manager.
Have been here many times and will continue. Best food and service. Delish
Very nice place to eat the food is very delicious and the service was excellent as well
Our server was Chris - was always on the spot! His assistant was fantastic too! Both were very personable and friendly...they both made us feel very welcomed and appreciated as a customer. Of course, the food was outstanding...we were dining at RUTH CHRIS!
As always, we have outstanding experience at Ruth Chris Cherokee. We were so excited to have Shawna as our server. We all agree that it is rare in life to meet people like Shawna. She is genuine, kind, and cares about her customers. We may not come for months and she still remembers every minute detail about what we like and usually order. The manager, Zach (spell?) is also always so helpful and accommodating. When we come to the casino, Ruth Chris is a highlight for us thanks to the superior service and delicious, quality food.
The food, service and atmosphere were great! We really enjoyed ourselves!
Wonderful food and service
We had a Birthday celebration. The restsurant made us feel welcomed & especially towards the birthday in our group. Brock our server was awesome and so were all of the others that assisted him.
Nice I’d have to go get some drinks with me a little later I got a little extra for a extra time in my life and I’m sorry to miss that one more to get
From the hostess stand through signing the check our experience was exceptional. We will return, as we did the next night.
Dinner was wonderful. We we definitely go back there. The service was great and the manager took his time chatting with us. Very nice experience
Great food and great service as always!! Can't wait for our next visit!
got there early...line moved quickly and they acknowledged our reservation.
service from our waitress was excellent
Excellent food and service!
We celebrated my wife’s birthday and everything was perfect. Our waitress Ashley made for a very enjoyable evening. She was very attentive without being intrusive. The manager stopped by to see how everything was and to wish my wife a happy birthday. Every time we go to Harrah’s we make it a point of having dinner here. The food and service has always been top notch.
The atmosphere is quiet for being in a casino. Food was delicious and exactly as ordered. Our two servers were great. Hailey and ??. His first name was unique and I’m sorry to say I don’t remember it, but we enjoyed meeting him. We eat here every time we come to Cherokee and we’re never disappointed.
Service was terrible. No refills on drinks, no bread and butter, waitress unfriendly.
We are sorry to hear this, Betty, and would like to speak to you further. Would you please send your contact information, including a phone number, in a private reply to us? We appreciate your business and would welcome the opportunity to make this right!
Birthday celebration for my wife.. sat at us the BD decorated table. We split the large seafood tower. Very impressed...
Kind of disappointed with lack of after dinner treat to celebrate the BD.
Serene setting, perfectly spaced course delivery, friendly staff.
We enjoy this Ruth’s Chris location very much! The food is always cooked perfectly!! Thank you for a great birthday!
Everything was great as usual. Our scalloped potatoes were a bit to al dente. They quickly replaced them with mashed potatoes.
The meal was awesome and the service was impeccable. We were served by a young man by the name of Brock. He was especially attentive and he made us feel like family. He always asked if we needed anything and made sure we were always comfortable. He was extremely nice, polite, and professional. I hope to be assisted by him when we come back. Thank you, Brock and RC!
Our dinner at the Cherokee Casino Ruth's Chris Restaurant was a very enjoyable evening of wonderful companionship and great food. Staff was top notch and the food was 5 stars. A little too noisy, but tolerable. We would definitely recommend and plan to go again.
A little disappointed to be honest, service was slow and my lobster tail was cold and over cooked even after their second try.
Always terrific. Our waitress, Shawna, was fabulous and very efficient from the moment we were seated to our departure with a big hug. She's definitely an asset to the restaurant. We only are at the casino/hotel for 2 nights and always make a point to have dinner at Ruth Chris.
Thank you. Look forward to our return visit.
Food was delicious. Steaks were prepared just right. Service was outstanding
Excellent as always ! The Classic meals are fantastic !
Great service and food. A bit pricey. Upscale dining
A different location for Ruth's Chris but the same results. Outstanding ambiance, service and food. We can always count on Ruth's Chris too deliver.
The service and the food was excellent. We had a great meal
Always a great meal with excellent service! They always have my table ready for the reservation time.
I do recommend Ruth Chris a Cherokee. We only had one problem, we order the porterhouse for two medium and it came to us medium rare. We went ahead and eat due to being in a slight hurry.
Everything was top notch from the hostess to the waitress.
Food was exactly how we ordered it and everything was delicious.
make reservations early if booking for the weekend
I have recommended this restaurant many times,but not this time. I made a reservation over 3 months ago. When we arrived, We were barley acknowledged. Then we were taken to the table of 4 right in front of kitchen door. The constant traffic,and noise from the swinging doors,plus the not so pleasant view of kitchen,should not have happened. Therefore, if you are going to seat people at that table. I suggest you go and buy a very inexpensive divider,that takes the view of kitchen and the swinging doors out of view. We have eaten at Ruth Chris in Georgia many times,never had a bad experience. My bill was $453. Someone gave us 4 $25.gift cards as we were leaving. I can assure you we will not use those at Cherokee location. I do not like to give a bad review. Hopefully,the management will see this as a suggestion to improve.
Always a pleasure at Ruth's Chris. Always 1st Class
Celebrated my in-laws 50th anniversary. Food was great, as usual. Steak done perfectly and was delicious. Waiter was very attentive. Love that place