Ruth's Chris Steak House - DoubleTree Jacksonville
Tender corn-fed midwestern beef, 11 oz cut
Six additional large shrimp
Lightly fried, with sweet and spicy asian chili sauce
The staff went above and beyond to make our belated anniversary dinner well worth the wait!! Always the best service, the best staff, and the best steak!!!
Excellent Food & Service.
Kenny and Brian did a great job!
Never a bad meal....currently limited menu but still excellent. Tables acceptably socially distanced. Servers wearing masks and happy to see old customers and friends.!
Ambience great as usual. I’ve been going there for years.
My dinner was a special reunion and much looked forward to.
My tuna appetizer was not fresh. Had to send it back. First time ever. It’s usually excellent.
My fillet with lobster was supposed to be medium rare. Came small and strange looking for fillet and was well done plus
Our waiter was unhelpful.
Had to return it. New one was marginally better. I just set it aside.
My companion knew I was going to be paying a top price for the dinner. Tried to find something positive.
The “ lobster” was more like an overcooked medium size shrimp. Unrecognizable.
Bottom line- $230 for two before gratuity for a surprisingly awful meal.
I was leery going due to prevailing virus concerns. We were spaced properly and as usual the cocktails were terrific.
They obviously need to be supported in these troubled times but quality control of the food really needs to be improved.
Overall, and as always, it was an amazing meal. Just a word of caution, though: if you have your heart set on a certain menu item, double check if it’s being served right now. It’s a slightly limited menu. But still fantastic food and service.
We went to Ruth Chris to celebrate our wedding anniversary. Service was wonderful --- and when they found out it was our anniversary, they put rose petals on our table and gave us a card signed by the staff. They even gave us complimentary cheesecake with Happy Anniversary in chocolate on the plate.
Very pleased by the service and the food. Overall great experience. Thankful staff and servers were all wearing masks and being extra mindful about cleanliness.
This testy never disappoints! The atmosphere is great and the food is top notch!
Always amazing food and service!
Never had a bad meal.
Excellent food and service. They made our anniversary special.
Kenny was very attentive.
We have been coming to Ruth Chris for many years and have always enjoyed it. Recently we have noticed a total lack of any kind of dress code. Last night some customers were dressed almost as badly as street people. I saw ragged cut-off jeans that were dirty. That individual had an undershirt on. Several people were dressed in jeans with holes in them and another person was wearing unironed Bermuda shorts and also had on a white t-shirt and was wearing flip flops. In spite of the fact that the wait staff was excellent and the food was good, it’s clear your dress code of business casual was not enforced. It was very difficult to enjoy the evening.
I doubt we will come again.
We had a wonderful evening. Beautiful view of the river. Ruth Chris was our first choice after lockdown was lifted. It happened to coincide with our wedding anniversary. Dustin was our server & he was excellent. He wore his mask as we did to take our drink orders & discuss the menu. The menu is a little limited & they were out of a few things, which we wouldn’t have ordered anyway. Our food was served piping hot & no delays. Dustin came over to check on everything a few times. He also packed our leftovers for us which was nice. Would definitely be back.
Went to celebrate our 25th Anniversary amid the Covid-19 virus. Excellent as always and extra precautions were taken to support Social Distancing.
Wonderful great as always food was delicious and the service was outstanding
As always, Ruth Chris never disappoints!
For our second visit in less than 3 months.. our service was slow. This is not the norm when we typically dine in your restaurant.
We always have a wonderful time!! With the cancellation of TPC, made a reservation and got in that night. Was happy to see the restaurant busy and accommodating
We ate here before going to a show at the theater and the food and service were superb!
We loved our Waiter, his name was Derrick. Felt like we had known him our whole life. Thoroughly enjoyed the night!
Matt was an amazing server and made it an incredible evening. The food was up to the normal Ruth's Chris standards. Amazing view of the St. John's River.
Great service and the food was amazing!
Excellent service by our server Rick. We were highly pleased with our dining experience.
Service was kinda slow but we weren't in a hurry so that helped.
Steak was great. Other food was not so great. Waitstaff was kind and helpful. Total experience was a big let down. For the amount of money I assume that it would be more elegant, friendly and personal to enjoy my anniversary. I paid way to much for the not so nice experience. I don’t believe we would ever go back.
Consistently great quality food and service. Always make us feel special and do their best to accommodate our request for window view, etc...great for special occasions!
It was a great night!
Exceptional experience because my wife was pleased.
Always fantastic in every way except I think it’s now time to upgrade the decor a little. Bar is awesome. Service is awesome. Food is great and prices are expensive but worth it.
Our family frequently dines at Ruth’s Chris for special occasions. They are consistently professional and the menu is outstanding.
Excellent meal and our server Derrick was outstanding! The only rating I gave as a 4 was price. It’s expensive but for a special occasion totally worth it!
The food and the service are stellar!!
Very good food. Great time. Not a place to bring kids if they can’t behave which was the only downfall while we were there. Other than that table was decorated and they did complimentary dessert for our anniversary. Great service and waitress.
Great food, as always