Ruth's Chris Steak House - Northbrook
sliced filet, béarnaise sauce, garlic bread, fries
an 11 oz cut of tender, corn-fed midwestern beef
16 oz USDA Prime, marbled for flavor & deliciously juicy
Fernando was our waiter and tended to all our needs. Food was delicious as usual. So glad to have everything back opening and ppl back to work. Great experience
This was our monthly go-to spot before COVID, and this was our first time to visit since COVID began. Our table was ready when we arrived, and food was very good as usual. Prices have gone up and service was lacking (our waiter literally disappeared and we had to wait 15-20 to get our check). Hopefully things will improve...
Nice place to dine, very clean and open food was tasty.
Excellent service by Ali and Fernando. Superior steaks. Nice relaxed atmosphere.
First time going to a Ruth Chris’s and it was overall GREAT! Our waiter (shout out Fernado!) was awesome, kind and courteous guy!
Excellent service and food with the perfect ambiance!
I can’t believe that this is what Ruth’s Chris has come too, this will probably be the last time I will dine at this establishment.
The steak was drenched in butter, it was just excessive the presentation was just just plane poor. I’ve dined with Ruth’s before so I had high expectations but this was a complete 360. Just disappointing.
The sides were just plain terrible, what at one time was a staple dish was changed, change can be good when done right, but this was a joke. Au Gratin cubed potatoes drenched in butter..
Never mind, I’m done with this review. You’ve lost my business.
SteveK, thank you for your candid review. We hold ourselves to the highest brand standards for food quality and what you describe is not consistent with our standards. We will work hard to improve and appreciate you bringing this to our attention.
Three different steaks, all good, not fabulous. Asparagus was skimpy and cold. Potato gratin was tasty but skimpy. We split the Caesar salad and was good size. We were celebrating a graduation and felt a small dessert should have been included, free. Nice gesture. Even if a cookie! Waiter seemed stressed as he had many tables.
I love it there
Last reservation time but even so, the waiter made us feel like we were the first of his day. Just incredible service. And the food is always good.
The best place ever there’s nothing that compares .
This dinner was truly an exceptional experience here.
Sweet potato casserole is AMAZING! Steak was awesome as well!
Went for my anniversary and was not the usually experience I have had. My husband ordered the special and it comes with a personal cheesecake. The dessert for our anniversary was the same cheesecake and I told the waitress I didn’t like the cheesecake but, to wrap it up and we will take home and order something else. Instead she offered swap with the creme brulee which was nice. The creme brûlée came and was runny like soup. The waitress said she would tell the manager. The manager never came by and the waitress just brought us a bill. So needless to say I never got a dessert and was annoyed. The stores also brought me a wrong drink twice and they changed the augratins and they were def not as good as prior.
Great service and food, steak cooked perfectly. Veal ravioli appetizer delicious.
Half the menu was not available. What a disappointment. Never again will I spend top dollar for a value meal experience.
PaulI, thank you for your review. We are very sad to hear that you did not enjoy your most recent experience with us and we will work with our local team to improve. Thank you for your feedback!
Excellent as usual!! Fernando was so gracious and friendly. First time eating lobster. He de-shelled for me. Cocktails fabulous. Steak exquisite. Service superb!!!!
Worst Ruth’s Chris we ever visited. They were out of items on the menu, the steaks were overdone and not sizzling, the shrimp was dried out and over cooked, and the waiter was rude even though we did not complain about anything.
CarlyB, thank you for your candid review. We hold ourselves to the highest brand standards for both food quality and service we wish we'd made a better impression. Your valuable feedback has been shared with the local team for review. We appreciate your feedback and hope to welcome you in again soon.
The last thing we want is for our guests to leave feeling disappointed. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. If there is anything we can do to improve, please reply to us directly with your contact information including a phone number. We hope to welcome you back again soon!
The Food was cold every Dish they bought out was cold. The Stuff Chicken was undone. And the waitresses was very unhelpful. We we’re asking her questions about the wine on the Menu she was acting as tho she had to pay for it. Everything is Sour. She did have them remake the Lobster Mac but by that time we was ok. The General Manger Justin come over and State the Bill was on Them
But yet he still sent a bill over. But sums it up the Food was nasty and cold and Service was terrible. Never Experienced this at any other Ruth Chris I have Visited. Please Reopen Downtown
Thank you for your candid review. We hold ourselves to the highest brand standards for both food quality and service we wish we'd made a better impression. Your valuable feedback has been shared with the local team for review. We appreciate your feedback and hope to welcome you in again soon.
Excellent service as always & Food is always delicious.
My food was rush… I been to several Ruth kris n that was by far the worst
Very yummy got the lobster man and ribeye! The fresh lemonade is amazing as well! Very nice and food came out fast came at 8:30. Very nice service and fast! I would love to go back again soon.
Everything was great.
But I think that they should try to make a better presentation with the food. Didn’t look as good as it tasted
Ruth’s Chris never disappoints. It’s the perfect combination of old world steak house with contemporary flair. The food is amazing the cocktails are marvelous and the service is top-notch! It’s not inexpensive but worth every penny. Treat yourself, you deserve it!
Three ribeye steaks were ordered medium rare and were served well done. The manager gave us attitude and seemed to imply that it was our fault that we did not know how to order a steak. At this price point and reputation I would expect that they would know how to cook a steak.
Thank you for your honest comments. We are sorry to hear that you had a less than favorable experience. Your feedback is very important to us and essential for our growth, not only at this location but also as a brand. Your comments have been passed along for review and will help us improve moving forward. Thank you!
Service a little slow and missing for upkeep between and after delivery. Steak way under cooked. Mac and cheese watery.
Just seemed like things were not dialed in like usual.
As wonderful as always!! Great food, decadent dessert coupled with delightful cocktails, what a way to enjoy and Saturday.
Ally was very pleasant.
Very good food and great service
It was a great night out after being inside for most of the last year. Our server, Fernando, was excellent. My filet with an add-on lobster tail was delicious. My husband had the New York Strip and added the shrimp, and said the same.
Initially, a Ribeye was delivered to me instead of my filet, which the restaurant went out of their way to correct, including providing both a comped side of mashed potatoes, and comped cheesecake desserts. These weren't at all necessary, but we were appreciative, and they were lovely.
We've been ordering for curbside pickup here several times during the pandemic, and are very glad to be back again in person!
It’s not the same anymore. Menu changed. Not everything that on a menu available. It’s very upsetting. It was our favorite steakhouse
Everything was part of a fine dining experience as it should be. Silverware ,fleas Des bread place all in their proper place on the table. Food was excellent. We split an entree,and the split plates were piping hot and our server offered to split our entree. I find it so tacking when a place leaves it for you to split it. Ding as it was-intended to be an excellent experience .
Not one of our best at Ruths Chris experiences. We enjoy it very much and have been there several times throughout the current pandemic situation both northbrook and barrington. unfortunately, service was not the usual experience - normally greeted and asked about allergies, previous dining experience etc. that was not the case this time none of the aforementioned was questioned and in fact we had a tree nut allergy but since we are familiar with the menu we were comfortable with our choices. sea bass was the best piece of fish i have ever had. petite filets were lovely, regular filet and ribeye were problematic - ultimately they were not well butchered and both contained excessive amounts of fat for each respective cut. once was under done but all other meats cooked nicely. one round of drinks were offered and then never again, would have like to have another cocktail. Sadly it was a off night for Ruths' but we certainly will be back, it s our belief this represents the best high end steakhouses in chicago area.
I had been coming to this location for the past 10 years. Unfortunately, post-Covid the quality of the food has declined. The service could be considered adequate if this was TGIF’s. We felt rushed and the server appeared generally disinterested in providing good service. They acted like they wanted to get us out of the dining room as fast as possible, so they could close. Which was odd given which the dining room was only 1/3 full at 6:30pm. I would not recommend if you have other choices nearby.
Hack, thank you for your candid review. We hold ourselves to the highest brand standards for both food quality and service we wish we'd made a better impression. So we can learn more, please consider sending us your contact information, including a phone number. Thank you!
Worse meal ever. My husband’s meal (salmon and shrimp was good),my prime ribeye was overcooked and definitely overpriced. The waiter was very inattentive. After our meal was over and I left 3/4 of my steak he asked if there was something wrong. I told him the steak was overcooked and really tasteless. He said why didn’t I tell him and he would have replaced it. I didn’t tell him because I did not want to wait for a new steak and make my husband’s meal to get cold. He then brought the check before bringing us our dessert (which was included in our meals). To add insult to injury he then charged us full price for my meal. This was my third visit to Ruth Chris and will definitely be my last!!
Service was great and everything was tasty. I ordered my lamb chops medium rare and got medium well. They were tasty nonetheless, so I just enjoyed them.
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OpenTable ダイナー1853名によるRuth's Chris Steak House - Northbrookの評価は4.4☆です。