Ruth's Chris Steak House - Palm Desert
Sarah’s birthday, we have been celebrating her birthdays at table 12 for years, always wonderful
Sea Bass was Incredible also Fillet Cooked to Perfection with Mushrooms and String Fries !!!! Fully recommended ! One of our Favorite Restaurants to visit !!! Food is always exceptional good !!!
The service is always exceptional.
Good food and very good service
We’ve been dining at Ruth’s Chris locations over many years, most notably Philadelphia, New York, Beverly Hills and Atlantic City. Our experience at the Palm Desert location was disappointing. When the bread, mashed potatoes and Shrimp Cocktail are the highlights you know things were sub-par. Our ribeye steaks were served on ridiculously small serving plates and were not sizzling or cooked to order, and had an odd cast to them taste wise; not enough to send back...just not right, but warm enough to eat. My wife’s broccoli was inedible, and when we told about it, it remained on our check. We were seated in a booth per our request, but felt we were in a Gulag, away from the other diners in a very desolate area of the dining room very close to a private room which contained a large party, which accounted for the steady stream of servers rushing past our table loaded down with trays of food and drink. I think that will do it for us with regard to dining at Ruth’s Chris again anytime soon. Too bad. One more thing. I rarely write negative reviews. That should tell you something about our disappointment.
Our goal is to provide only the best food and service to each and every guest. We truly appreciate your feedback because it helps us improve. So that we can make things right, please send your contact information in a private message and please include a phone number so we may speak to you directly. Thank you!
Are service was excellent.. she was efficient, not pushy, check-in.. food was cooked perfectly snd was enjoyed by all
World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so happy to read your review about the great service you recently experienced. We hope to have the chance to serve you again soon. Thanks for the great review.
Filet swimming in butter and shoe string fries were greasy. Overall just too much grease and fat.
Thank you for taking the time to share your comments. We always want your meal to be perfect so you can focus on enjoying your experience. So that we can learn more, please reply to us with your contact information and a phone number, so that we can speak with you directly. Thank you!
Thanks for the great review! We appreciate it. Hope to welcome you back again soon!
Food and service were excellent. Also, excellent value for fall crush menu. Slightly taken aback at $19 for a Cosmo. They do, however, belong to Wine Vault of of the Desert and will waive the corkage fee for 1 bottle per table.
We are happy to hear you enjoyed your meal. We offer a variety of special promotions and prix fixe menus throughout the year to bring great value to our guests. Please reach out to your local Ruth's Chris Steak House to learn more about current promotions!
Celebrated my dad’s 88th birthday by treating him to his favorite restaurant. The staff sprinkled birthday confetti on our table, and handed us a specialized 88th birthday menu, took our photo at the table and then presented it in a Ruth’s Chris cardboard frame, and to top it all off, my dad was presented with a very beautiful strawberry short bread cake with a candle. Needless to say, it was every thing that I could’ve asked for to celebrate another special birthday with my dad! Thank you Ruth’s Chris Steak House:Palm Desert.
Thanks for selecting us to serve you on such a special day. We hope to see you again soon!
The filet mignon was served raw with a thick line of gristle. The order was medium rare plus. Returned it and the manager came back with a newly prepared steak visibly ,covered in pepper.
When she asked if everything was ok, I responded no, her response “This is how it’s seasoned.”, Not true!
I have dined in more than 9 Ruth Chris restaurants throughout the U.S, and never was served bad cuts of meat nor were they covered in pepper.
The manager’s response “I will let the chef know”, She offered no resolution., and by now it was late. My husband switched filets, (his was not covered in pepper), and did not enjoy it.
With so many other choices of restaurants in the area, I would not recommend.
Terrible customer service, did not offer anything to redeem the evening.
We are sorry to hear this and would like to speak to you further. Would you please send your contact information, including a phone number, in a private reply to us? We appreciate your business and would welcome the opportunity to make this right!
I didn’t care being in a small room out of the main room
We appreciate your feedback as it helps us to continually improve. We are glad to hear you enjoyed your experience and we hope to have the chance to "wow" you next time you dine with us. We thank you for the review.
We’ve dined at several different Ruth’s Chris around the country but we think this one here in Palm Desert is among the best. Service is excellent overall. Our lead waiter, Ty, was awesome! All service staff that came to our table were friendly and professional and made us feel very welcome and comfortable.
And of course the food is great and hard to beat the service on 500 degree plates with sizzling butter. The competition tries to copy this but it’s NOT the same!
They pour a very short drink for the money
everything else was great
Amazing food and service, very well looked after, will be back.
Possibly the best steak I've ever eaten. I had the 16oz Ribeye, medium. It was as tender as a fillet but much tastier and if I could show other places exactly how to do textbook great ribeyes, this would be the textbook I would use. I'm a newish visitor to the Ruth's Chris brand, this is about my fourth visit. I'm so glad that I decided to try!! I usually frequent other steakhouses such as Mastros but I prefer the steaks here. The wine choices were also pretty spot on!
Food was great, service was great, have no complaints and would return.
We went to Ruth’s Chris,’ in Palm Desert for our Honeymoon and it was fantastic. Great service, great food and great overall experience. We would definitely recommend this restaurant.
The Ruth's Chris Steak House in Palm Desert should be used as a great example of how to run a restaurant. More and more I am finding that attention to details, customer service and great food are being undermined by entertainment and the push to be "Popular.
Our dinner the other night was nothing less than perfect. The service provided by Kohl, Ernesto and their associate (forgive me I have forgotten his name) was spot on. The food was prepared perfectly and came out in a timely manner. Overall dining here was a wonderful experience and kudos to management for finding such great employees and running such a fine establishment.
A nice experience. But not great. Server completed all tasks but had no interest in us and offered no pleasantries to the evening. Steak not prepared right as served. Side dishes didn’t seem fresh and moist. Dessert was dried out cake with strawberries. As much as I want to love Ruth’s in the desert, this site never quite measures up.
Dinner was absolutely perfect! The Caesar salad, Petite Filet with Shrimp, Asparagus, and mashed potatoes were prepared to perfection. My parents were extremely impressed with the top notch service and the attention to detail with regards to my mothers 61st birthday. Thank you for making my mothers birthday extra special.
Great service! Great food! My wife's birthday and they treated her accordingly.
I had a business dinner there with 7 people, food was great but I think the staff were intimidated by the conversations because we waited a very long time for water then after our drinks came, it took like 30 minutes before our food order was taken. Food was great but with a large party all in suits I think it threw them off.
My mother in-laws Birthday
Everything great. Meats were a little on burnt on outside, not too terrible but noticeable. Otherwise all food great. Attention to detail for special occasion was nice, thank you!
Had a great meal at Ruth Chris’s food and service excellent. The set three course menu also good value for money. We will return as we have numerous times.
Gorgeous inside, one of the best decorated RUTH Chris we have been to. Great service, had reservations, immediate seating. Would have given 5 stars but chop house salad on the soggy side. Rest of meal was great. Would highly recommend.
Food was delicious. Loved our server Melanie Christmas..
Always make sure to go to Ruth’s!
Great evening. Service was exemplary. Food was well executed. It was my wife’s birthday and our server made sure she was taken care of.
The staff and manager went over and beyond to accommodate our party of 12 people for dinner. The service was excellent and the food was amazing. Not one single complaint from anyone in our party. Very nice dinner and a great experience! Will return the next time we are in the area.
Wonderful, as always.
I have experienced several other steak houses in the area and find Ruth's Chris to be among my favorites. It is nice the change it up once in awhile
Great selection of menu items Service was great Flavors of all food was good. Temp of steaks was average,but presentation and sever really was first class.
Amazing service. They took special care to make our special night memorable!
Fantastic food and great service!!
Best service ever! Thank you for making my birthday special.
I told them I was there for my wife birthday and it was ignored. I had been in the sun all day and didn’t feel that good so she and I shared. It was unfortunate that it happened and it was becoming a tradition with us to take each other to Ruth Chris for our birthday and I think we are going to choose somewhere else for mine in October.
The food here was outstanding! Service here is a total miss! The staff does not work well as a team at all. They need to hire more bus boys and stop all the chatting around the hostess stand while guests wait, shame on management for not noticing!