Ruth's Chris Steak House - Troy
sliced filet, barnaise sauce, garlic bread, fries
Sweet Potato Casserole
with pecan crust
baby lettuces, grape tomatoes, garlic croutons
I am so incredibly disappointed in Ruth Chris tonight. I wanted to surprise my boyfriend tonight with a wonderful and delicious dinner for his golden birthday and am so upset with the experience. Everything from the appetizers to the dinner were terrible. The calamari was way over-sauced to the point where the breading fell off the calamari. I ordered a NY strip and asked it be cooked medium and was served a well done $55 steak that was partially burned on the edges. The presentation of the steaks ordered were absolutely horrible with the plates looking so messy. I also ordered a coke and never received it. Lastly, the dress code is not enforced whatsoever. People were seated with ripped jeans, shorts, T-shirts, etc. I cannot believe how this restaurant has gone down hill. I am so embarrassed that I took my boyfriend here claiming that it’s such a great restaurant. I now need to take him out again to another restaurant because of how bad tonight’s dinner was. Such a shame!!
Incredible service, incredible food
I had a great meal and my server was nice, however it was poor service! I believe she may have had too many tables to service. Everything was rushed, she didn’t have time to see if we needed anything and took too long to come back and check.
The service I expect when paying $350 for a meal is not what I got. This was literally service you’d get at a Coney Island. Really sad.
Everything was on point! Food, Service was excellent! Never have a issue when I dine here. You won't be disappointed!
Excellent choices perfectly prepared and a nice selection of nice wines.
Food quality has really gone way down, not worth the money spent anymore
The service was impeccable. She can be a professional photographer too! Food was amazing. Best creme brulee I have ever had; really nice that it was complimentary in honor of our 16th wedding anniversary. It was also nice being seated next to other couples also celebrating their wedding anniversary. What I didn't understand was why they put a family with a screaming child near us and other couples on date night. Those screams nearly pierced my ears. Otherwise, the place was quiet. The restaurant has so many rooms; it would be wise to put the young kids (on a Saturday night no less) in a separate room from the couples on date night. They did eventually leave but not soon enough.
The food was good, we have had better service in the past but it was ok.
Where to begin......Ruth Chris has really gone down hill over the years. The Portion size is very small now. Martinis are served warm, half full and no longer shaken at table side. For the price you pay you would except much more. The atmosphere is a nightmare now. No dress codes enforced, I felt like I was eating in a night club. Service was just so so. Way to many new, nicer places to eat now........ We will not return sadly.
We are sorry to hear this and would like to speak to you further. Would you please send your contact information, including a phone number, in a private reply to us? We appreciate your business and would welcome the opportunity to make this right!
When my wife and I. Got seated there was a gentleman at others table face timing his friend. Are waiter never offered us a beer menu or another wine menu. Where we seated we saw other bottles of wine that where not on the the original menu. Food was decent
Waitress was awesome but the group of hostesses at the door were rude. There Was a kid screaming during our whole “romantic dinner”. The food was ok, spinach was runny steak was decent but not the Ruth Chris. I remember......
Everything was beautifully prepared from the Hostess to our table and food. I will be returning and soon!
As always - Great Food and Prompt service. Steaks were great.
Husband’s Birthday we had an amazing time and the food was awesome.
The result rant had a Very nice ambiance and very nice wait staff
Great food and better service.
Overall good, but two filets were overcooked. They did take one off the bill.
Service was amazing. If you love their mushrooms with steaks call ahead of time as the inventory was depleted. We love the filets...always incredible.
It was my first time and I enjoyed myself. I loved the food and the service was amazing.
I went here for the first time for my birthday with my best friend Angela and I had a ball. My waitress was amazing and the food was delicious. I will definitely be going back.
We went for my husband birthday he had the 22oz cowboy ribeye I had the stuff chicken everything was cooked perfect...
15th Wedding Anniversary
A really good meal with stellar service. Ate in the bar area. Every table was full as well as barstools. All properly spaced.
I had a great time. The staff is extremely friendly and customer service oriented.
It was amazing, as usual.. Candance our server was & always is very professional & friendly
I always have a pleasurable day out coming here!
Not what it use to be. Went for special birthday. No special treatment. Food cool. Spinach with garlic not good.
Steak fair. Waitress not friendly
No social distancing in bar area at all.
Everything was sanitized and I felt very safe being indoors at this restaurant. They were very accommodating and our waiter, Ulysses, couldn’t have been friendlier!!!
Even with the knew norm, service was very good.
the staff was very attentive to our needs.
the restaurant was clean and sanitized.
the food was well prepared.
Thank you for leaving a review. Our goal is for each guest's experience to be 5 star, so if there is anything we can do to improve your next visit, please send us a direct message. Thanks again.
It was very good b I love the food
Best place around
Just a very average overall experience. Steaks were good, but sides were served cold. Server was ok, but really no personality or apparent desire to make it a fantastic evening
Thank you for your candid review. Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Should you wish to discuss your concerns in greater detail, please reach out to us directly with your contact information including a phone number. Thank you!
Excellent! Alfonso was great! Will return!
The service was excellent ver normal pace. The waitress was very patient and allowed us to go with our own flow. Food was awesome, everything was nicely prepared. I would recommend my friends and family to visit. Also very restrict on wearing a mask, so please bring one!
Horrible experience, rude hosts. Poor server and food was worse. First time here and last time. So many options in the area that are similarly priced.
Thank you for your review, Norman. We are very sad to hear that you did not enjoy your most recent experience with us, and we would like to work to make it right. Please reach out to us directly with your contact information, including a phone number. We hope to hear from you soon.
I celebrated my daughter’s birthday. Everything was great!
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OpenTable ダイナー1582名によるRuth's Chris Steak House - Troyの評価は4.6☆です。