Management seemed to be having an off night, and weren't concerned about hiding it.
Waiting for our food more than an hour, orders made wrong , taste of the food horrible , they served us hot beer ,the place was extremely hot and dirty, pay triple for a burger that tastes worse than burger King , overall a bad experience ....... Not worth it
Food is great, but we had to wait about 90 minutes for food to arrive, which is way too long. we won’t be going back.
As good as its always been! Great for family and friends.
I love ordering drinks and meeting friends at the Safe House, but I probably won’t go to eat a meal again. My silverware had caked on food, the French Fries were cold, and we were charged a mysterious “entertainment fee.” But I love the ambience! Will definitely be back late one night soon for drinks.
The SafeHouse provides a fabulous experience! This was our first time there, but will definitely not be our last time. The ambience is fantastic as it the service and the food extremely delicious!!! Do not hesitate to go there - you will have a marvelous experience!!!!!!
I honestly would for go food and drinks and just go to look at all the neat things that they have.
The place and the atmosphere were great. Please improve your salads so I can come back. My salad was soggy with chicken that did not seem fresh. Had a much better experience at Safe House 2 yrs. ago.
Great atmosphere and food!
It was... ok. They placed us in a really crowded section despite being relatively empty when we came in. We waited about 5 minutes for the waitress to come around, only to tell us she was busy and we waited another 10 minutes to order. My order was wrong; I was supposed to have chicken breast meat on my salad and instead I had really spicy chicken thigh meat. (I had the chopped salad so super spicy meat did not go well.) There was also a $3 entertainment fee tacked on to our bill but we didn't receive any entertainment. Not sure if we'll be going back.
This unique and fun filled experience is something not to miss. agent “Curly” was outstanding, so friendly, helpful and patient with our group!! Cannot wait to go back as we missed a lot. The press room bar after with Raime made the continued afternoon a blast!
Super fun. Hadn’t been in over 30 years. Had a blast.
Fun place with good food. A nice place for any kind of group outing.
It's fun to take an out-of-town visitor for the novelty but it's not anything worth going to as a resident more than once. $12 for a so-so bloody mary? No thanks. The fries are great though.
Unfortunately we had tickets to the theater across the street and had reservations here. Ambiance and service was great. But unfortunately we waited 2 hours to get our food and it never was served. Maybe this was because of lack of staff, but wait staff seemed fine. Be careful with reservations on nights when Pabst theater has a show.
Pre show dinner. Had 2 hours and needed every second. Our server was awesome (wish I would’ve gotten his name), but the kitchen and bar seemed to be completely overwhelmed. After 1hr 45min finally got our food. Well most of us. 10min passes and our server realized that the burger we were waiting on wasn’t coming and brought out a Cuban sandwich so the one person missing out could have something to eat before we had to rush out to get to our show. Our server was nice enough to ask the manager to take $$ off our bill to compensate, which we appreciated. Fish fry and prime rib sandwich were good. Cuban was a bust. Fun atmosphere.
Let's just say -- don't come here for the food. A very cool ambience and concept, but the service was slow. It took about 45 minutes to get two entrees (Mac and cheese and a sandwich), both of which were mediocre.
Had a great time taking a 8 & 11yr old out to lunch. They can't wait to be a secret spy again!
Too much ginger in Moscow Mule
Just okay, no need to visit again
Place was cool . Staffing is struggling I believe . Food was terrible and waitress knew it :( she was very nice . Not her fault .
Everything came out separate . Buns crumbled not fresh and multiple missing items kitchen was struggling .
Didn’t get our food correct or together. Service didn’t seem to care.
It was the best hard to beat this place. A rea life gem
Sons birthday wasn’t acknowledged. Felt rushed. Heard the staff complaining about wanting to leave. Not a good experience.
Lots of fun. Worth the drive from slinger for the experience and the food!
You do not go for the food - but more for the experience. You need to know the password to get in, but if you don't no biggie they make you do a little dance or something funny.
We have been Harte when traveling through town for over 20 years. NEVER disappoints and is just a fun place to go!
Very casual menu, always a fun place to take newbies, very busy with families with young children on Saturdays at lunch, lots of people shuffling about doing the scavenger hunt. Fun in the evening for friends and couples.
Excellent service, excellent food! First time there and we will definitely return.
The safe house is a great theme restaurant with fun and entertaining atmosphere. Agent Rose, took great care of us and personally went over and above to make our experience really. Highly recommend!
Great! Hope you soon have more deserts on the menu.
They must have forgot to put in our order. We were the first table in and it took an hour and a 1/2 to get our food. It was not hot and then, they brought all 6 entries out alone so we each had to wait until all of our food was out so we could eat together. Not too happy about that, I am going to blame covet for now.
Was a fun experience, service was great. A must do at least once in a lifetime. Make sure you try to solve the clues while waiting for your food, the place is much bigger than you think and a great way to interact with other "agents"
Birthday for my daughter and son, nothing special to offer as far as celebrating. Food was regular taste but priced as much more than the taste gave. Only thing that still made it not a waste of time and money was the entranceway and woman greeting us. Not what I remembered and it feels as though the desire to keep the experience fresh died long ago. Sorry not sorry
Great experience and so much fun! Great place to go with friends and out of town friends.
Awesome ambience and fun atmosphere! Recommend highly for fun groups or just for something different!
Awesome experience and wonderful staff. Will definitely be back.
Best place for fun, great casual food, delicious drinks and 'spy' missions.
An outstanding dinner adventure. Great food surrounded by Spy history.
The food was mediocre at best.
One out of five of us received a correct order. The poor server was doing the best he could to make up for the errors in the kitchen. As most restaurants they were shortstaffed so we did not bother complaining much.