roasted vegetables, pesto-tomato broth
We had a reservation and was seated right away. I had the fettuccine and my BFF got the chicken parm. Everything was delicious.
The food was delicious as usual. Meatballs were perfection and the pork chop was juicy and tender.
We went for a last minute birthday dinner and everything was great! The staff was excellent as was the food. Thank you!
Excellent brunch buffet spread; great staff ( server Mark was very attentive and provided excellent service , as well as the server at the carving/egg station who was very patient and attentive to every request). Well worth the price- which is very reasonable- all the more reason why we always come back !
Had a table outside on a perfect evening. Great food and wine as always.
Been to Saranello's many times and the food is always very good. Seems like the menu has changed a bit. We were expecting either soup or salad included with the meal as usual but this time it was not, that was disappointing. Obviously not enough wait staff and although the one waiter did an excellent job under the circumstances, there was only one waiter for the entire restaurant. We saw people without reservations being turned away. I understand everyone is trying to get more employees and hopefully you will be able to do that soon.
Telling friends to make a reservation if you want to go to Saranello's right now and they should check to make sure enough wait staff will be available.
Hoping you make Saranello's great again soon!
I've eaten at this restaurant many times, for stretches 1-2 times weekly, particularly pre-pandemic. I started coming again 2 months ago. In short, over the last 5-6 visits, I've noticed a noticeable decline in the quality of service and attentiveness, bordering on brusqueness/rudeness. Orders have come out late, wrong, with hardly an apology. Inconsistent check-ins to see if everything is fine, and basically needing to hunt down your server, who often seems MIA. Given that this service level has apparently become the norm, I can no longer recommend Saranello's.
My dinner (linguine/shrimp dinner was just okay. But when I got the check I almost missed the cc/misc charge. When I told our server I wouldn't pay for that charge he quickly agreed to remove it.
The food here is good - but for the price there were some things that weren’t great. Cocktails and bartending was an issue (all cocktails ordered were incorrect and tasted bad). I would say the entrees are great and the food was very good. But for the price there can be better
Great as always!
Chicken vesuvio and chicken parm were fair. Salads were good.
Overall the food was very good as always
Anniversary dinner. Food was good, service was slow, value was a little low. We have been doing our anniversary dinner here for at least 7 years now and this was a little disappointing.
Great all around experience.
Food was good, Service was terrible. I know that it is a tough time to get good help and it certainly showed.
Food was excellent , however it appears they spread the waiter out with to many tables. The service was extremely slow. I think it’s the restaurant’s fault not the server.
Good, reliable Italian favorites served efficiently in a nice family-oriented environment. The menu stikes a perfect balance in the number of choices and price points are quite reasonable. Wine and beer list is just long enough to offer a good choice for every taste.
My Zappa de Pesce was delicious! My husband had the short rib ravioli with a side of sautéed spinach and he cleaned his plate! My grey goose martini was made well. I left tipsy after finishing one, lol! I wish I made room for the tiramisu. Can’t wait for next time.
The food was excellent as well as the service. It’s a great place to have dinner! Quiet and great ambience. Will definitely go back.
Absolutely terrible experience. We waited an hour for our food. Service was non existence. pizza was pure mush. Manager was supposed to come to speak with us but never did. What an awfully poor excuse for a restaurant.
Been to Saranello's several times. Always been solid, basic Italian food. The food tasted like it was a day old and not freshly prepared. Restaurant was almost empty. And we were told there was only one server so it might be slow...and it was. No need to rush back.
I've been there before several times and usually had a good experience. I realize things are tough with Covid for staffing, but it seemed that you were a little understaffed. The service was courteous but a little slow to start. You seem to be out of most common drink ingredients, including things like lemonade for your lemonade martini? The bread was a little stale and we were not served basics like butter, and Had to ask for basic things like silverware and plates when the dishes were delivered. The music was extra extraordinarily loud from the bar considering that the place was only about half full. Overall I will come back, but it didn't feel representative of what I was used to in the past or very exciting as a prospect to come back to compared to other places nearby.
They did the best they could with the amount of staffing the had…We would have preferred dining outdoors but it was not available
Nice selection of meals, drinks and desserts. We’ve been coming here for several years always have been satisfied.
Mediocre food. Soggy calamari. Bruschetta bland.
We had a great dinner. We loved the semi private you with a round table for a party of 10. It was my mother in laws 88th and they were very accommodating.
Waiter was fantastic. Food excellent. Love this place.
We walked out after being ignored by server for much too long after arriving. Saranello’s has great food but every time we go there we have lackluster service. Won’t be going back.
This was my worst experience ever.
I ordered the eggplant parmigiana and it was LOADED with sauce and was not even hot. Hardly any cheese and very bland.
We had to wait 15 minutes before getting served. It took forever for everything.
Will never come back, nor refer this place to anyone.
Food was ok !! Service not great
Food tasted like leftovers. Service generally slow, not a great experience
Eaten there a number of times. Always very good. Sat outside so noise was negligible. Host Kevin was terrific and helped bringing wine and an on the house dessert. Server Lara J was new, but you’d never know it. Really pleasant and efficient. Outdoor dining, temp in the 70s, good wine and food-what could be better?
Our dining party consisted of six people and our server Damon and the other staff were attentive and efficient. The food was excellent, served hot and in a timely fashion. All were pleased.
They are understaffed at this time so service is spotty. My wife ordered pistachio crusted white fish. It was very good with a brussel sprout slaw. The beet salad was also very good. The bruschetta was on a too thick French bread making it difficult to eat. The cheese and tomatoes were very good. The shrimp Diablo that the server said was not Spivey, but was very Spivey otherwise it was good.
We had a great meal for our anniversary. Fried calamari comes with giardiniera on top which was a nice surprise. Caesar salad with anchovy was great. I ordered the fettuccine and it was very rich and flavorful. We got a complimentary chocolate cake for our anniversary that was delicious. Ambiance is romantic. Service was flawless. Saranello’s is a solid option for any occasion.
Great food, service, and atmosphere. We will definitely be back!
The steak was ordered medium and came well done.
Could not find our waiter at end of the evening.
In general, food was very good and service also very good.
The food was very good but the time it took to get it was very long, over 45 min. The service wasn't too great either. Highly recommend the pizza and beet salad.
It was very loud, air conditioning was not working properly - waiter said they are dependent on the Westin hotel …. Was not very pleasant. Food was mediocre. We ordered stuffed mushrooms - they were the size of a quarter. Octopus salad was just ok. We also ordered crusted white fish - no taste of any crust. Just pan fried fish. Side was a Brussels sprouts - very tough and not tasty at all.
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