Smith's Bar & Grill

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1. OT

   OpenTable Diner

   ロンドン

   評価・口コミ (6)

   VIP
   4.0

   評価・口コミ (6)

   2023年1月25日にご来店

   overall4food5service2ambience5

   The only complaint my boss had - is when you are going for a business meal the service is too slow.

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2. r

   regulardiner

   ロンドン

   評価・口コミ (38)

   5.0

   評価・口コミ (38)

   2023年1月24日にご来店

   overall5food5service5ambience5

   First experience and won’t be my last. Outstanding service. Delicious food and wonderful ambience.

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3. T

   Twizzle

   ハンプシャー

   評価・口コミ (2)

   3.0

   評価・口コミ (2)

   2023年1月22日にご来店

   overall3food3service3ambience3

   Service was very slow. Food options limited because of the time we booked. Missing items which we weren’t informed about but when asked extra sides were given instead. Food was lovely. I’m sure when this place is fully staffed, it will be perfect

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4. AS

   ASGill

   オックスフォード、オックスフォードシャー

   評価・口コミ (1)

   5.0

   評価・口コミ (1)

   2023年1月15日にご来店

   overall5food5service5ambience5

   Our table of 6 had a really tasty Sunday lunch. The service was good and there was plenty of gravy!

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5. FL

   FlavorLover

   サンディエゴ

   評価・口コミ (8)

   3.0

   評価・口コミ (8)

   2023年1月14日にご来店

   overall3food4service3ambience2

   The food was scant but very good. The service was standoff-ish and not particularly friendly. The atmosphere was uninspired and not conducive to conversation.

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6. PT

   PaulT

   バース、サマセット

   評価・口コミ (3)

   5.0

   評価・口コミ (3)

   2023年1月8日にご来店

   overall5food5service5ambience5

   Excellent food and service. Jersey oysters, Potted shrimp, Lobster, Halibut and Dover Sole all prepared/served to perfection, with lovely spinach and celeriac puree. Extensive complementary wine list. Staff polite, funny and attentive without being intrusive. Great evening, highly recommend. Not cheap, but you get what you pay for.

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7. OT

   OpenTable Diner

   評価・口コミ (1)

   3.0

   評価・口コミ (1)

   2022年12月31日にご来店

   overall3food1service3ambience5

   Went for NYE party. The ambiance is great. Food is too salty. I wonder if they singled us out for that or everyone had a salty food I wonder. The area is hard to find I guess not unless you’re a Londoner. The price is way too pricey for the service. I do not recommend.

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8. BA

   BenA

   ロンドン

   評価・口コミ (1)

   2.0

   評価・口コミ (1)

   2022年12月31日にご来店

   overall2food2service2ambience3

   Took my wife to Smiths Bar & Grill to celebrate New Years Eve. They were offering five course menu with a glass champagne for the night. Upon arriving we were given a table near the bar which seemed sectioned off from the actual restaurant. We queried this with management who said it was part of the restaurant . To be fair the area did liven up and by 11:30pm the area filled up with carnival dancers and other diners making for a nice atmosphere. However the food was average and the service left a lot to be desired. Our waiter was ok but some members of staff looked like they wanted to be anywhere else but there. It also seemed to take staff forever to make a cocktail when the bar did not even seem to be that busy. I was also overcharged by half the price on the initial bill given. I queried this with the waiter who went to quey management and later came back with the correct bill. I found this strange because as it was NYE all diners had to pay a deposit of half the amount in order to secure a table in the first place. So I'm not sure how they could make the mistake adding the additonal amount. So this seemed deliberate to me. Overall I would not recommend Smiths Bar & Grill they seem like an establishment more concerned with making the maximum income as possible as opposed to offering the best customer experience. It is a nice looking bar but you can certainly eat better food elsewhere and for cheaper.

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9. OT

   OpenTable Diner

   評価・口コミ (1)

   1.0

   評価・口コミ (1)

   2022年12月31日にご来店

   overall1food2service4ambience3

   Food is overpriced for Christmas experience

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10. NC

    NektariaC

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年12月25日にご来店

    overall1food3service3ambience1

    Too expensive, not worth it for the food you get, wouldn’t recommend

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11. A

    Andy

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年12月25日にご来店

    overall1food1service1ambience1

    One of the worst restaurants, menus and services I’ve witnessed. Definitely a no-go.

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12. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年12月25日にご来店

    overall4food4service5ambience5

    It was Christmas Day and very busy. Mostly the god was great. But two items were not: the chicken was too dry and the Christmas pudding was cold. Otherwise it was really nice. Thanks

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13. A

    Anon

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年12月25日にご来店

    overall1food1service1ambience1

    Absolutely disgusted with the service and I didn't even get my desert which they tried to make me pay for

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14. CP

    CatherineP

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年12月25日にご来店

    overall3food3service3ambience4

    I was a little early, so I didn't expect to be waited on until my scheduled reservation time. That was true. In fact, about 20 minutes passed before anyone came to take my order. I was warned that they were having difficulty in the kitchen. However, since everyone had to make a reservation (I reserved several MONTHS in advance), they should've known how many they would have at what times. I was served my appetizer in good time, but it was well over an hour and a half before I received my main course. I can't say I was impressed when it did arrive. Instead of turkey meat sliced from an actual turkey, it was formed, round turkey pieces, which, in the US, at least, come in inexpensive rolls that are sliced. There was a circle that I can only assume was the stuffing, since nothing else fit the bill. The potatoes were cooked to the extent that the outside part was unchewable. I've no idea what the other things on the plate were other than the Yorkshire pudding. To say I was disappointed, is an understatement. And the noise level was just beyond belief. It was certainly not a restaurant experience. I really wanted to like this, since I'd been looking forward to it for so long. I understand the waiters had a difficult road, and they generally did much better than the kitchen. But the meal left something to be desired when one considers it was supposed to be a traditional Christmas dinner.

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15. OT

    OpenTable Diner

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年12月25日にご来店

    overall1food1service1ambience1

    1st time ever going out for Christmas dinner. Inexperience of doing thus we chose Smith as we have eaten here before on Sunday. The experience was awful. We had starter than waited over hour and 15 mins for main meal which consisted of one roast potato, 2 tiny sprouts, 2 very small slices of carrots and turkey that was like processed rubber meat. The stuffing was undercooked and all was cold. We did ask for Yorkshire puddings but they didn’t arrive. We had to ask for more gravy as it was so dry. The waiters were so helpful but under a lot of pressure. I would not recommend this place to anyone. I should of read the reviews from last year as it seems nothing has changed. We spend almost £500 for 5 people to than go home and eat.

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16. ZK

    ZafeirisK

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年12月25日にご来店

    overall1food2service1ambience1

    Way to expensive for what they offer also it took them 2 Hours to serve us the mains

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17. L

    Louise

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年12月25日にご来店

    overall2food4service1ambience2

    Christmas Day time is precious and families have lots planned, we had a two hour slot booked which we were rang the day before to say it’ll be shortened by 15 minutes which I refused. We arrived and our table wasn’t ready asking us to buy drinks, no complimentary drink as an apology. We eventually sat which we were told it’s very busy so our order will be taken in 5, it wasn’t taken till 25 minutes later so we were now waiting 40 minutes. Fully aware we only had two hours we were thinking we’re going to have to rush our food and drink. After our starters which was a long wait of 25 minutes our main course still hadn’t come 1 hour later, by this point I had complained 3 times. Almost every table was in the same boat and complaining. I demanded a free round as there was no service, top up of drinks or apology for the lateness. Communication goes along way and that’s all they needed to do, but instead they did not which led to multiple complaints of which like I say the whole restaurant were as all were very vocal it was hard to not witness. Mains were served with no extra gravy, however the food was lovely. Desert took 30 minutes to come again lovely but overall our experience with the customer service and no correspondence has put us off visiting again. Lovely location for a walk afterwards.

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18. S

    Sean

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年12月25日にご来店

    overall1food2service1ambience3

    Waited over half hour to take our order. Took over an hour and a half to get our mains, which was luke warm and stale by the time it hit our table. 2 and a half hours since sitting down we were still waiting for our dessert so we ended up leaving without eating it. Complete waste of my family’s christmas, a complete waste of money and I feel very upset and angry about the whole ordeal.

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19. MZ

    MZLondon

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年12月25日にご来店

    overall2food2service3ambience3

    Christmas Day 3 course set menu We were a little early, but seated quite quickly. Person seating us was friendly - told us we had 1.5 hours for the table. Wait staff wasn’t rude, but definitely not friendly either. Took about twenty minutes to take our order. 45 minutes before we got our starters. Quite bland. Main received after 1 hour 40 minutes. Needless to say we couldn’t finish within the 1.5 hour timeframe. Again, very bland food, steak definitely not cooked to medium. Roast chicken very dry. At the 2 hour mark, the person who seated came over to tell us we had reached the 2 hour mark, but must have realized as she was saying it that we hadn’t even received our desserts at that point. She said the next people were waiting and asked”are you going to have your dessert here?” Bit of an odd question. She said she would go and see where our desserts were. She didn’t come back, but our desserts arrived 33 minutes later. The quickest part of the whole meal was the one minute it took to bring the bill. All together 2 hours 45 minutes for the 3 course meal. Realise it was Christmas and busy, but no one came over to apologize about the wait or explain, or offer nibbles in the middle, or even complimentary drink etc. We still paid the 12.5%supposedly discretionary service charge as we know what it’s like to work at Christmas, but definitely wasn’t for the level of customer service or the food. Most disappointing Christmas Dinner we’ve had in years.

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20. A

    Aswani

    ロンドン

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年12月25日にご来店

    overall1food1service1ambience1

    We went there for christmas lunch and was sooo soo disappointed because evwn after waiting for 45 mins they dint give us the mains and we had to leave because we had to somewhere else to be after lunch. There was one particular waiter who was rude also . Overall it was a total disappointment.

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21. D

    Dimitar

    ロンドン

    評価・口コミ (3)

    3.0

    評価・口コミ (3)

    2022年12月25日にご来店

    overall3food2service1ambience4

    Upon entry we were warned we have to depart within an hour an half, due to other bookings, which was completely understandable. We were seated and had ordered from the compulsory three course menu within five minutes. Three hours later we were still waiting for the mains. The only person whom we spoke to from the staff was in the first day of their training and was not able to answer any questions. We have dined at the venue at least half a dozen times in the past two years, and this instance was the least pleasant, mainly because of the comparatively poorer quality of the food. This was a Christmas meal we were having. We would have left within the first thirty minutes if it were any other day. Anyway, we hope others had better experience that day and wish the venue Merry Christmas and a Happy New Year!

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22. OT

    OpenTable Diner

    シアトル・イースタンワシントン

    評価・口コミ (6)

    2.0

    評価・口コミ (6)

    2022年12月25日にご来店

    overall2food3service2ambience2

    I want to say I’m thankful and grateful to the staff who gave up time with family and friends to serve us food on the Christmas holiday. As a whole though, the experience was disappointing. It started after we received a call from the hostess earlier to confirm our reservation. She was pushy on the phone, telling us to show up on time (isn’t this a expectation that doesn’t need reiterating when one books a reservation?) and that we had 90 mins to eat total. She mentioned this multiple times during the phone call. My wife and I showed up 10 mins early. We were greeted by who I assume was this same hostess. She immediately stated she appreciated we were on time, then went on to comment multiple times on the way to our seats that we had 90 mins. I get it, we have 90 mins. We sat and our server came over around 10 mins later, when we promptly ordered our set menu roast. From this point, it took around 20 mins to receive our appetizers. Ok, so we now had 70 mins left. Little did we know that 70 mins would pass before we received our main courses. We ate our food as quickly as one can expect while still enjoying/tasting it. When finished, we were told that dessert was coming. And we waited again, this time for 20 mins. We finished and received the bill at some point, the entire experience lasting 2.5 hours. So we had plans that we were now late for following lunch. Frustrating. Also frustrating was being charged £5/glass of Prosecco - which was claimed to be complimentary? - and I wouldn’t have had any had I known as I don’t care for the drink but the wait person had already poured it. The menu also stated we’d get crackers or something, and as you can guess they never came. This isn’t a cheap meal, nor was it a normal day. It’s Christmas, and again I appreciate those who worked but this was rather sour overall. Just a note on the food, across the board it was fairly average but not something I’d pay these prices for. Everything needed salt which is not a good thing.

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23. A

    Alex

    サンフランシスコ・ベイ周辺

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年12月25日にご来店

    overall5food5service5ambience5

    Christmas lunch was beautiful! Worth the money

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24. JM

    JanaM

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年12月19日にご来店

    overall1food2service1ambience1

    the service was bad and food not worth the money. service charge automatically added and then you are asked by staff if you want to leave additional tip?!

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25. D

    Dazza69

    ロンドン

    評価・口コミ (2)

    1.0

    評価・口コミ (2)

    2022年12月18日にご来店

    overall1food2service4ambience1

    When we arrived we were shocked to see 30 guys stood around bar watching football all screaming and shouting… they seated us as far away as possible but the noise was still crazy for a so called higher end restaurant. To top it off the far end of the restaurant was freezing cold .. the food was also not very hot .. tuna was dry … we moved when the football lads had gone to a slightly warmer area. Overall not a great £110 experience.

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26. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (1)

    VIP
    4.0

    評価・口コミ (1)

    2022年12月13日にご来店

    overall4food5service5ambience4

    The only downside was that the restaurant was really cold.

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27. AB

    AlisonB

    ロンドン

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年12月12日にご来店

    overall4food4service2ambience3

    Service is always quite slow so that was expected, but there was also a problem with the heating and it was freezing! Food is lovely though.

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28. m

    markd

    ロンドン

    評価・口コミ (1)

    2.0

    評価・口コミ (1)

    2022年12月11日にご来店

    overall2food5service3ambience2

    Booked on a cold Sunday mid afternoon. Restaurant was quiet. We waited around25 minutes without someone coming to take a drinks order. Eventually did this at the bar and it was another 10 mins before were asked for a food order. The area where we were initially seated was cold due to a draft and the staff kindly found us another table which was a little warmer but still a little too cold for comfort. Food was great and the service, when it eventually arrived was very good. This was my third visit, and whilst the food was very good, I'm not sure our friends would want to go back in a hurry.

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29. K

    Katb

    ロンドン

    評価・口コミ (2)

    2.0

    評価・口コミ (2)

    2022年12月11日にご来店

    overall2food3service1ambience1

    Slow service and they didn’t know what was happening. Extremely cold inside

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30. OT

    OpenTable Diner

    ダラム、ダラム郡

    評価・口コミ (2)

    1.0

    評価・口コミ (2)

    2022年12月11日にご来店

    overall1food3service1ambience2

    Bad service. Rude staff. Did not take down orders - multiple times drinks did not arrive. Food took over one hour. Booked for Christmas lunch and was denied. Do not recommend

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31. JP

    JaniceP

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年12月11日にご来店

    overall3food3service3ambience2

    It was a very cold day and the restaurant had cold air running through. The sharing roast dinner arrived at the table but after it was put on the COLD plate within minutes the food was really cold. Eating a cold roast dinner was not my idea of a pleasant me (I believe it was the cold air blowing down as we were by a window position) However the food when warm was really tasty and the restaurant was nicely decorated for Christmas.

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32. JB

    JustineB

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年12月10日にご来店

    overall1food1service2ambience2

    The food was way below our expectations and certainly over-priced for what we received. Very poor and most disappointing. We all ordered a large Tanquerey Gin & Tonic and we all questioned whether it was Tanquerey that we received. The first round of drinks we had to send back as they had served the gin with soda water rather than tonic and the second round was only marginally better - no taste whatsoever. Where we sat in the restaurant was extremely cold with the air conditioning turned up high. It was absolutely freezing outside so was surprised that the air conditioning was on at all. We asked twice for the air conditioning to be turned down but our requests were ignored. I had to spend the entire time wrapped in my scarf and almost resorted to putting my coat back on. Not worth the money and would definitely not recommend.

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33. HF

    HeidiF

    ボルチモア・メリーランド州

    評価・口コミ (1)

    3.0

    評価・口コミ (1)

    2022年12月8日にご来店

    overall3food4service3ambience4

    Our main server was great, but the two hosts were very unfriendly and aloof. Asked us more than once if we wanted bread, but continued to never bring it. By the time they brought us the bread, we were all the way through the meal. They were disinterested in us as guests. But our actual server was lovely and apologetic. Found the place to be a bit snooty and kind of rude.

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34. DS

    DanS

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年12月7日にご来店

    overall4food4service4ambience4

    great venue, lovely food, nice wine. what more do you need? highly recommend

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35. DC

    DavidC

    カリフォルニア州セントラルコースト

    評価・口コミ (1)

    1.0

    評価・口コミ (1)

    2022年12月4日にご来店

    overall1food4service1ambience3

    Don’t bother going. Expensive, waiter brought our bill over before we had asked for it & he didn’t bother to ask if our food was ok, did we need any more drinks, would we like puddings…and then had the cheek to put a £30 service charge on!!! What service. Needless to say we won’t go back & didn't pay the service charge as we didn’t get a service!!

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36. m

    mandyd

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年12月3日にご来店

    overall5food5service5ambience5

    I can highly recommend this place.can't wait to go back the next time we are in London absolutely amazing.

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37. KP

    KasiaP

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年12月3日にご来店

    overall5food5service4ambience5

    The staff were lovely and topped up our drinks. Lovely food and lovely restaurant. Would defo come back

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38. ND

    NatalieD

    エジンバラ、ミッドロジアン

    評価・口コミ (1)

    4.0

    評価・口コミ (1)

    2022年12月3日にご来店

    overall4food4service3ambience4

    Waited over an hour for our food order. No other complaints

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39. OM

    OnaM

    評価・口コミ (1)

    5.0

    評価・口コミ (1)

    2022年11月30日にご来店

    overall5food4service5ambience4

    Happy with the food and services, nice Ambient, location is a bit difficult to fine.

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40. OT

    OpenTable Diner

    ロンドン

    評価・口コミ (2)

    3.0

    評価・口コミ (2)

    2022年11月15日にご来店

    overall3food3service2ambience3

    Looking for somewhere new and quirky set within Paddington Gardens. Location did not disappoint, food and value of reasonable proportion however service a little disjointed and under par for time of day and relatively not busy?

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